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Documents related to » sfa salesforce ideaexchange


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

sfa salesforce ideaexchange  SFA Considering Sales-Force | SFA Salesforce Reporting | SFA Buying Salesforce | SFA Sales Effectiveness | SFA Sales Strategy Productivity | SFA Salesforce Search Specializes | SFA Direct Sales Force | SFA Outsourced Sales Solution | SFA Putting Salesforce | SFA Sales Training Sales Effectiveness Audits | SFA Sales Force Automation | SFA Sales Force Login | SFA Sales Force Effectiveness | SFA Sales Force Training | SFA Sales Force Compensation | SFA Sales Force Structure | SFA Inventory Control Sales Read More...
Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

sfa salesforce ideaexchange  niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software powerhouse. Whether one likes salesforce.com CEO and founder Marc Benioff’s bluster or not, the vendor is now indisputably a member of the elite enterprise applications club, joining the likes of SAP , Oracle , Infor , Microsoft Dynamics , Dassault Systemes , Autodesk , and Sage Group . What more poignant example of the “old school” vs. “new Read More...
Northeast Lantern Selects Rootstock Cloud ERP
Rootstock Software, provider of cloud manufacturing and supply chain applications on the Salesforce cloud platform, announced that Northeast Lantern (Exeter

sfa salesforce ideaexchange  Lantern Selects Rootstock Cloud ERP Rootstock Software, provider of cloud manufacturing and supply chain applications on the Salesforce cloud platform, announced that Northeast Lantern (Exeter, New Hampshire) has selected Rootstock’s Cloud Manufacturing ERP to manage inventory and for visibility into production flow on the shop floor.   Northeast Lantern was running all reports in QuickBooks and had to export various reports to Excel to combine them into a single new report just to find the Read More...
Salesforce to Shut Down Do.com
For a product to be acquired and later shut down is not uncommon. One famous example is Gist—a professional contacts management tool—acquired by RIM (now

sfa salesforce ideaexchange  to Shut Down Do.com For a product to be acquired and later shut down is not uncommon. One famous example is Gist—a professional contacts management tool— acquired by RIM  (now BlackBerry) in 2011 and  shut down one year later . Do.com will be sharing the same fate; salesforce.com announced that  Do.com will be discontinued  on January 31, 2014. Built on the Salesforce platform and developed on the Manymoon software acquisition, Do.com is a project and task management application, which Read More...
Customer Relationship Management: Putting Customers at the Center of the Business
No longer are customers simply sideline participants. Organizations are empowering them with a wealth of knowledge to engage in more informed decision-making. A

sfa salesforce ideaexchange  Business Process CRM | SFA Business Process | SFA Business Process Analysis | SFA Business Process Architecture | SFA Business Process Association | SFA Business Process Automation | SFA Business Process Components | SFA Business Process Data | SFA Business Process Definition | SFA Business Process Description | SFA Business Process Development | SFA Business Process Engineering | SFA Business Process Flow | SFA Business Process Guide | SFA Business Process Identification | SFA Business Process Read More...
What All Sales Organizations Need to Know: An Up-close-and-personal Discussion with Blackboard and Salesforce.com
Salesforce.com and Blackboard have joined forces to offer cloud-based sales training for their customers. And according to TEC Research Analysts, if you’re

sfa salesforce ideaexchange  All Sales Organizations Need to Know: An Up-close-and-personal Discussion with Blackboard and Salesforce.com By now, the Dreamforce dust has settled. The speakers have packed up their presentation notes, industry analysts have moved on to the next exciting event, Metallica is back on the road, and sales leaders have returned to their posts across the country. As you can well imagine, there was a lot to be seen (and heard) at Dreamforce 2011, including one very important announcement. While plans of Read More...
Infor''s Inforce Opportunity
Infor and salesforce.com have joined

sfa salesforce ideaexchange  s Inforce Opportunity Infor and salesforce.com have joined forces to offer several brand new collaborative applications. The first joint product offered by Infor and salesforce.com, Inforce, connects Infor ERP with Salesforce CRM and adds new functionality to Salesforce that enables the sharing of information and business processes between Infor ERP and Salesforce CRM. TEC principal analyst P.J. Jakovljevic reviews the SMB CRM solution and outlines what the product has to offer and how it compares Read More...
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

sfa salesforce ideaexchange  industry watch, crm, customer service, salesforce.com, service cloud, cx, customer experience, salesforce1, mobile, mobile app, mobile chat, Salesforce1 Service SOS, in-app support Read More...
Do You Want Your Apps to Talk Back to You (as a Chatterbox)? - Part 1
Let me start this blog series with one disclaimer: I am not an early adopter and I do not easily fall for any vendor’s slick marketing. At a recent large

sfa salesforce ideaexchange  for sales force automation (SFA)  and  Service Cloud 2 for customer service and support . The cloud platform play is a logical move for Salesforce.com to broaden its possible revenue streams, since the CRM market is heavily competitive, of limited expansion potential, and will eventually become commoditized. Salesforce.com’s Force.com cloud platform is a  platform as a service (PaaS) rather than an infrastructure as a service (IaaS)  offering, such as  Amazon Web Services (AWS) . PaaS means that Read More...
Sales Force Automation (SFA)
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing

sfa salesforce ideaexchange  Force Automation (SFA) Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. Read More...
Salesforce Marketing Cloud Unveiled Today
Today at Dreamforce Salesforce introduced the Marketing Cloud. The platform offers several capabilities that appear to be handy for marketers. Social listening

sfa salesforce ideaexchange  Marketing Cloud Unveiled Today Today at Dreamforce Salesforce introduced the  Marketing Cloud . The platform offers several capabilities that appear to be handy for marketers. Social listening enables users to gain real-time insight into more than 400 million social sources. Social content facilitates the publishing of content on venues that are close to customers (social networks, mobile apps, or Web sites). Social engagement allows for multichannel communication with customers. Social Read More...
Introducing Work.com
Also today at Dreamforce, Salesforce announced Work.com,

sfa salesforce ideaexchange  Work.com Also today at Dreamforce, Salesforce announced Work.com, a social performance management platform that helps companies align, motivate, and drive performance . Salesforce partners with Workday, an important player in the HCM market, to offer functionalities meant to support and motivate sales and service teams. The system facilitates the communication and instant feedback between employees that work toward achieving common goals. In addition, employee performance can be Read More...
Zendesk Introduces New Version of Zendesk for Salesforce
Zendesk has revealed new updates for its Salesforce-based product. Zendesk''s goal is to achieve seamless integration between its own customer support

sfa salesforce ideaexchange  Introduces New Version of Zendesk for Salesforce Zendesk has revealed new updates for its Salesforce-based product . Zendesk''s goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience. Key features ensure that support and sales teams gain access to each other''s data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket, without having to leave Zendesk. Conversely, sales reps can view Read More...
A Stronger Field Sales Force and Better Internet Sales
Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both

sfa salesforce ideaexchange  Force Company SAP | SFA Sales Force Structure | SFA Sales Force Management | SFA Service Sales Force | SFA Sales Force Automation | SFA Sales Force Software | SFA Sales Intelligence | SFA Sales Force Reporting | SFA Sales Force Data | SFA Sales Force Effectiveness | SFA Sales Force Benchmarking | SFA Considering Sales-Force | SFA Sales Software | SFA Sales Force Consulting | SFA Solutions Sales Force | SFA Sales Force Development | SFA Sales Assessments | SFA Sales Force Redefining | SFA Sales Force Read More...
Power Suite
Entrepids offers Power Suite, a product suite for demand chains. The suite covers such areas as order management, e-commerce, channel management, mobile SFA,

sfa salesforce ideaexchange  e-commerce, channel management, mobile SFA, CRM, portals and intranets, contact management, and security management. Its components include PowerVentas (for business-to-consumer e-commerce), PowerChannels (for e-business demand chain management), PowerSalesMobile, PowerCRM, PowerContent (for content management), PowerE-mail, and PowerSecurity. Read More...

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