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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sfa sales force benchmarking

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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A Stronger Field Sales Force and Better Internet Sales


Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.

sfa sales force benchmarking  Force Company SAP | SFA Sales Force Structure | SFA Sales Force Management | SFA Service Sales Force | SFA Sales Force Automation | SFA Sales Force Software | SFA Sales Intelligence | SFA Sales Force Reporting | SFA Sales Force Data | SFA Sales Force Effectiveness | SFA Sales Force Benchmarking | SFA Considering Sales-Force | SFA Sales Software | SFA Sales Force Consulting | SFA Solutions Sales Force | SFA Sales Force Development | SFA Sales Assessments | SFA Sales Force Redefining | SFA Sales Force Read More

NetSuite OpenAir Now TEC Certified PPM for PSA Solution


TEC is pleased to announce that NetSuite OpenAir is now TEC Certified for product portfolio management for professional services automation (PPM for PSA) under TEC’s Project and Process Management Evaluation Center. To obtain TEC certification, NetSuite completed TEC’s detailed research questionnaire and went through a formal comprehensive demonstration of OpenAir with TEC analysts.

sfa sales force benchmarking  (CRM), sales force automation (SFA), human resources (HR), financial, and enterprise resource planning (ERP) applications. Prebuilt integrations exist for NetSuite, SAP, and Oracle solutions, the Salesforce.com platform, and many more. As the graphs below show, the NetSuite OpenAir solution has solid competitive capabilities in the PPM for PSA solution space. In TEC’s research model for PPM for PSA solutions, NetSuite (shown in blue in graphs below) scores higher than the average competitive solution Read More

Precision Marketing: Strengthening the Value of CRM


All organizations, across all industries, have one thing in common—a deluge of customer data idling somewhere waiting to be monetized. Most likely, the similarities end there. The accuracy, depth, and accessibility of data are as varied as the products and services offered by organizations. The use of this data is what separates successful organizations from those who go bankrupt.

sfa sales force benchmarking  CRM Services | CRM SFA | CRM SOA | CRM Software | CRM Software Comparison | CRM Software Solutions | CRM Software System | CRM Softwares | CRM Solution | CRM Solution Software | CRM Solutions | CRM Strategies | CRM Strategy | CRM Structure | CRM Success | CRM System | CRM Systems | CRM Technical | CRM Technologies | CRM Technology | CRM Tool | CRM Tools | CRM Training | CRM Trends | CRM Value | CRM Vendor | CRM Vendors | CRM vs Traditional CRM | CRM Web Services | CRM White Paper | Customer Acquisition | Read More

Maximizer CRM Version 12 Gets TEC Certified


Headquartered in Vancouver, BC (Canada), with worldwide offices and business partners, privately owned Maximizer Software delivers customer relationship management (CRM) solutions and professional services to meet the needs of small to medium businesses (SMBs) as well as divisions of larger enterprises. With over 20 years of experience in the CRM industry, Maximizer offers one of

sfa sales force benchmarking  the sales force automation (SFA) features and functions of this new version. In the meantime, interactively review Maximizer CRM 12 via TEC Advisor . Read More

CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM


Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.

sfa sales force benchmarking  successful national implementations of SFA in the United States. He has held senior level management positions with system integration and end user organizations. As a consultant, he developed a number of proprietary facilitation techniques to help organizations to better understand technology, and how to rally around a single threaded, phased implementation approach. Prior to founding GSP & Associates, Petersen was senior vice president at ONE, Inc. and Ameridata. He has authored six books including CRM Read More

Creating an Effective Sales Catalog


An effective sales catalog is a key part of configure, price, quote (CPQ), because it makes it easier for salespeople to find products, select and configure the right product for their customers, and create quotes. Read these tips to guide you in creating a useful tool as part of an effective and efficient sales process.

sfa sales force benchmarking  an Effective Sales Catalog An effective sales catalog is a key part of configure, price, quote (CPQ), because it makes it easier for salespeople to find products, select and configure the right product for their customers, and create quotes. Read these tips to guide you in creating a useful tool as part of an effective and efficient sales process. Read More

Sales and Operations Planning: Aligning Business Goals with Supply Chain Tactics


Sales and operations planning (S&OP) was identified as companies’ number two area of focus, in a survey of 805 companies for Aberdeen’s Supply Chain Executive’s Strategic Agenda study. Further research on the supply chain identifies how the S&OP process is helping corporate executives accomplish their overall business strategies. Find out what the four broad strategies are, and how best-in-class companies are using them.

sfa sales force benchmarking  and Operations Planning: Aligning Business Goals with Supply Chain Tactics Sales and operations planning (S&OP) was identified as companies’ number two area of focus, in a survey of 805 companies for Aberdeen’s Supply Chain Executive’s Strategic Agenda study. Further research on the supply chain identifies how the S&OP process is helping corporate executives accomplish their overall business strategies. Find out what the four broad strategies are, and how best-in-class companies are using them. Read More

Five Steps to Better Sales Performance: How to Coach Your Sales Team to Higher Performance


A giant gap exists in most organizations between the highest performing sales reps and everyone else. Much depends on the critical role of sales managers. This paper reveals the proven methods the best sales managers rely on to close the sales performance gap between average performers and all-stars. Read more about the key sales performance behaviors you can put into practice to transform your sales teams.

sfa sales force benchmarking  Steps to Better Sales Performance: How to Coach Your Sales Team to Higher Performance A giant gap exists in most organizations between the highest performing sales reps and everyone else. Much depends on the critical role of sales managers. This paper reveals the proven methods the best sales managers rely on to close the sales performance gap between average performers and all-stars. Read more about the key sales performance behaviors you can put into practice to transform your sales teams. Read More

SAP Customers Support Sales-effective Processes and Technologies with Enhanced Data Analysis


In recent Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its business has proven to be a best-in-class attribute. Combining technology with strong analytical capabilities helps top performers achieve better business results. This Aberdeen Analyst Insight addresses the trends among SAPs customers in adopting these practices.

sfa sales force benchmarking  Customers Support Sales-effective Processes and Technologies with Enhanced Data Analysis In recent Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its business has proven to be a best-in-class attribute. Combining technology with strong analytical capabilities helps top performers achieve better business results. This Aberdeen Analyst Insight addresses the trends among SAPs customers in adopting these practices. Read More

Best Practices for Sales Engagement


As the landscape of modern sales evolves based on global trends, sales people are finding themselves stretched to do more, sell on the go, and make quota faster. Sales leaders need to increase productivity and reduce friction in the sales process in order to hit their quotas. This document outlines five steps necessary to improve your sales pipeline and forecast.

sfa sales force benchmarking  Practices for Sales Engagement As the landscape of modern sales evolves based on global trends, sales people are finding themselves stretched to do more, sell on the go, and make quota faster. Sales leaders need to increase productivity and reduce friction in the sales process in order to hit their quotas. This document outlines five steps necessary to improve your sales pipeline and forecast. Read More

Microsoft Dynamics CRM 2015 Unifies Sales and Marketing


Microsoft is launching Microsoft Dynamics CRM 2015—a release that promises to unify sales and marketing by delivering personalized customer experiences, and hence providing more effective marketing campaigns and increased sales opportunities.

sfa sales force benchmarking  Dynamics CRM 2015 Unifies Sales and Marketing Microsoft is launching Microsoft Dynamics CRM 2015 , which includes updates to Microsoft Dynamics CRM Online, Microsoft Dynamics Marketing , and Microsoft Social Listening services. These updates will be generally available in the fourth quarter of 2014 and will introduce significant new capabilities to help sellers and marketers more effectively collaborate and gain insights to deliver a more personalized experience to their customers.   The new Read More

Fast Facts: Latest Sales & Marketing Stats


Here are the latest facts and stats about digital sales and marketing. This collection of new marketing stats will help you stay in sync with the latest industry trends and inform your marketing automation strategies, including lead generation, e-mail, social media, and more.

sfa sales force benchmarking  Facts: Latest Sales & Marketing Stats Here are the latest facts and stats about digital sales and marketing. This collection of new marketing stats will help you stay in sync with the latest industry trends and inform your marketing automation strategies, including lead generation, e-mail, social media, and more. Read More

Sales Is from Mars, Marketing Is from Venus


There is a disconnect between marketing and sales. Marketing is focused on the consumer experience while sales is all about the merchandise. Technologies, such as auto identification technologies, radio frequency identification, sensors, and voice activated technologies, may be able to narrow this gap.

sfa sales force benchmarking  Is from Mars, Marketing Is from Venus Introduction Marketers understand the emotions that drive the human animal to indulge in retail excess. As such, the subliminal messages that fill the digital world of television and internet, supported by the plethora of catalogs, all reinforce the experience versus the item. And this is supported by the fantasy world of the holiday shopping mall. January is what I think of as retail research month . Actually, the retail process starts in December—shopping Read More

How to Convert Service Calls Into Sales


In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

sfa sales force benchmarking  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that''s easier said than done. But if you''re in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated Read More

So You Think You Don’t Owe Sales Tax


Manufacturers, wholesalers, distributors, resellers, governments, and charitable organizations are some of the business types that do not expect to pay sales tax. The burden of proof is on the seller, however, should the state express concern about exempt sales. The smartest strategy is to be aware of where you might have tax compliance obligations and how it impacts your business. This white paper explains the four most common tax compliance obligations and what you can do to make compliance easier.

sfa sales force benchmarking  You Think You Don’t Owe Sales Tax Manufacturers, wholesalers, distributors, resellers, governments, and charitable organizations are some of the business types that do not expect to pay sales tax. The burden of proof is on the seller, however, should the state express concern about exempt sales. The smartest strategy is to be aware of where you might have tax compliance obligations and how it impacts your business. This white paper explains the four most common tax compliance obligations and what you Read More