Part I of this blog post introduced the common software deployment models and Consona CRM's approach in that regard. To the end of enabling Total Customer Management (TCM) via an adaptive CRM offering, Consona CRM is built with a superior core infrastructure (customer data model, BPM, BI, SOA) and a holistic, best-of-breed product portfolio.
Consona claims to be one of the market’s rare CRM
sfa new demand generation
or module (e.g., payroll, SFA, transportation rates, etc.), not whole suites with all integrations needed. Security Issues: Several of IFS focused verticals such as Aviation & Defense (A&D) and Utilities, have security restrictions limiting the possibilities to run externally managed applications. Opportunity: However, IFS does see an interest for intranet/extranet SaaS where a configured and integrated application is delivered as a service by a central information technology (IT) organization to other