X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 sfa leader in software as a service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA) Software Evaluation Report

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

Evaluate Now

Documents related to » sfa leader in software as a service

Software as a Service for Customer Relationship Management and Sales


Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

sfa leader in software as a service  when it comes to SFA (e.g., sales forecasting, lead routing, quotation management, workflow management, price calculation, other formulaic fields, etc.), SAP touts itself as the only provider whose on-premise and on-demand solutions are based on a common architecture, data model, and common UI. This should provide for a transition that is easy to manage, ensure continuity of data and processes, and minimize change management costs. Another trait that might differentiate SAP is its flexibility, in that, Read More

Software Giants Make Courting A Small Guy Their "Business One" Priority Part Three: Market Impact Continued


Trying to sell dumbed-down versions of mySAP Business Suite, Oracle E-Business Suite, without a serious re-engineering of these products, has not worked for the lower-end of the market. To date, Oracle and SAP have responded by acquiring more suitable genuine products for the segment, while it is not unlikely to see PeopleSoft and J.D. Edwards follow suit in the future.

sfa leader in software as a service  functions like CRM or SFA. These vendors understand this market and have thus gained market and mind share and loyal customers. Their knowledge of their customers'' business is reflected in product interfaces, easy-to-use functionality, attractive price points, and in making application programming interfaces (APIs) available to external developers to help integrate their primarily accounting-based products with vertical market extensions provided by their partners. They offer no-frills online or retail Read More

Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

sfa leader in software as a service  like sales force automation (SFA), marketing automation, contact center, and help desk applications by providing knowledge-based solutions that improve service delivery. Although still an emerging software category, existing SRM customers include some of the largest companies in the world, and SRM products have reportedly enabled these companies to reduce operating and service delivery costs, improve customer satisfaction, and increase revenues. Here is an illustration: A service call (customer inquiry, Read More

TEC Industry Watch: Enterprise Software News for the Week of August 6, 2012


SOFTWARE SELECTIONSAccuride Corporation selects cloud-based Plex Online ERPIndustry tags: Manufacturing "This Indiana-based automotive components manufacturer and supplier has performed a significant multi-year ERP software evaluation and selection project, resulting in the selection of the cloud-based ERP system from Plex Systems. A single application is to replace seven separate ERP systems, or

sfa leader in software as a service  in traditional CRM and SFA systems. The latest offering also creates wizards for smartphones to simplify daily work on enterprise apps by combining voice-to-text, touchscreen input and DIY customization.  In just a few minutes and a couple of clicks in the WYSIWYG designer, users can create a mobile wizard to guide them through any application task. For instance, a sales person might create a wizard for walking through a meeting follow-up process to document notes from the call, new contacts met, new Read More

Enterprise Management Software Vendor Welcomes Additions


Deltek recognizes that most organizations run their enterprises by using a sort of closed-loop, corrective action process. However, most product-based businesses still need solutions to replace manual workarounds, and Deltek has embarked on a mission to garner a one-stop-shopping portfolio.

sfa leader in software as a service  tools, sales force automation [SFA], client relationship management, and proposal automation), used by 1,800 customers human capital management (HCM) modules (such as time collection and expense management, resource and project planning, employee self-service), used by 1,200 customers business performance management (BPM) modules (for example, balanced scorecards, forecasting, and planning tools), used by 1,900 clients PPM tools (per the Welcom acquisition) The BPM and HCM tools have recently received Read More

The Benefits of a Software Selection Project-Even when Management Imposes a Decision


The Project Delivery Group (PDG) here at Technology Evaluation Centers (TEC) works closely with our clients to assist and guide them through the process of evaluating and selecting their business software solutions. Over the years, this group has witnessed the multitude of issues and hurdles that can arise—oftentimes unexpectedly—during those selections and has become adept at helping its clients

sfa leader in software as a service   Read More

Roadmap to a Successful Cloud Implementation: 5 Steps to Consider for Ensuring a Successful Implementation


If you are a growing midsize organization, chances are you are or will soon outgrow your entry-level accounting system. More and more companies are turning to cloud enterprise resource planning (ERP) systems—namely software-as-a-service (SaaS)—to modernize their current systems and lay the foundation for future growth.

SaaS ERP offers and intuitive user experience, modern functionality, and the ability to conduct business anywhere via mobile devices. Cloud ERP also offers more favorable economics with subscription-based licensing and minimal need for IT resources to support it. Reduced implementation times also offer faster time-to-value.

This white paper looks at advantages of cloud systems and some factors to keep in mind. While SaaS ERP systems provide faster implementation times over on-premise solutions, you still need to carefully manage your implementation project to ensure current and ongoing success.

sfa leader in software as a service  cloud implementation, cloud implementation strategies, SaaS strategy, cloud ERP, SaaS ERP, how to implement cloud ERP Read More

Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It


While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics.

sfa leader in software as a service  postal service,market research,list of companies,telemarketing,time management,business services,same day,car service,loyalty,service provider,professional services,food delivery,marketing strategy,recruitment agencies,change management Read More

Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

sfa leader in software as a service   Read More

A How-to Guide for a Radio Frequency Identification Site Survey


As organizations prepare for a radio frequency identification (RFID) implementation, they often don't understand the preliminary work necessary to begin the project. The importance of a site survey can influence the success or failure of an RFID project.

sfa leader in software as a service  RFIF,radio frequency identification,RFID project,RFID implementation,site survey,spectrum analyzer,signal generator,UHF antenna,UHF reader,ambient electromagnetic noise,AEN,radio frequency,RF Read More

The ROI of a New Learning Management System (LMS): How to Construct a Successful Business Case


In today’s fast-changing world, the learning management system (LMS) has become mission critical to organizations that are trying to keep employees up to date on everything from the latest technologies and regulatory requirements, to industry certifications, best practices plus job-specific and leadership skills. Download this white paper to learn how to construct the business case to justify the purchase of an LMS.

sfa leader in software as a service  LMS, learning management system, learning software, learning management, learning system, employee learning Read More

Case Study: How a Midsized Company Saved over $870,000 on a $3 Million Microsoft Enterprise Agreement, in Less Than Three Weeks


In 2004, Microsoft offered a midwestern-US-based financial services corporation a range of options to renew and replace its existing enterprise agreement. But without the right negotiating skills, how could it be certain Microsoft’s offer was the most cost-saving approach? The company engaged an independent consulting firm, and in less than three weeks recognized savings of 28 percent on a $3 million (USD) agreement.

sfa leader in software as a service   Read More

Good Customer Service Is Simple


Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

sfa leader in software as a service  cases, I measure my satisfaction against my expectations. What do your customers expect from you? How do you know? That’s simple, too: you ask them. If their expectations are different from yours, there’s a problem. It is very important that you have a mutual understanding. This often means managing the customers’ expectations. If they have expectations that you know you cannot meet, tell them that you cannot. In both the short and long term, any mismatch in expectations leads to a poor Read More

Creating a Blueprint for Analytics Talent: A Research Study on Talent Capabilities Needed to Be Highly Effective in Analytics Jobs


According to a 2014 study, 80% of the world’s data was created in the last two years alone. This data explosion has created greater opportunities for organizations to use analytics to gain deeper insights to inform smarter business decisions. Organizations, however, vary greatly in the degree to which they have advanced their analytics functions to capitalize on this volume of available information.

This white paper explores the growing gap between the needs of organizations and the talent available in the labor market. Competition is intense, and it’s desirable to identify and groom high potential analytics talent early. Discover the skills, behaviors, and competencies that provide the foundation for a roadmap for educational institutions, job seekers, and employers to address the analytics skill gap.

sfa leader in software as a service  smarter workforce, IBM HCM, human capital management, recruitment management, analytics skills gap talent development, identifying analytics talent Read More

Login Software


Established in 1989, Login Software has been providing Specialized Management Information System Solutions to international and national companies locating in Turkey.

sfa leader in software as a service   Read More