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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sfa introduction to salesforce

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM


In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be hampering field salespeople’s productivity, with frequent downtime and lengthy sales cycles cutting them off from their managers. Learn how mobile CRM solutions can help speed up and improve the sales process, so your company can survive even the toughest market.

sfa introduction to salesforce  Sales Force Performance | SFA Introduction to Salesforce | SFA Backdrop Salesforce | SFA Sales Force Automation | SFA Sales Force Management | SFA Sales Processing and Tracking | SFA Strategies Associated with Sales | SFA Software for Sales Force Automation | Sales Force SFA | Leader in Software-as-a-Service SFA | Sales Force Search SFA | Considering Sales-Force SFA | Salesforce Reporting SFA | Buying Salesforce SFA | Sales Effectiveness SFA | Sales Strategy Productivity SFA | Salesforce Search Read More

Salesforce.com Wants to Help You Transition to a Customer Company


Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud software company had an amazing transition over the years—once dismissed as a fad-like niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software

sfa introduction to salesforce  niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software powerhouse. Whether one likes salesforce.com CEO and founder Marc Benioff’s bluster or not, the vendor is now indisputably a member of the elite enterprise applications club, joining the likes of SAP , Oracle , Infor , Microsoft Dynamics , Dassault Systemes , Autodesk , and Sage Group . What more poignant example of the “old school” vs. “new Read More

The Path to World-class IT Governance: Maturing Your IT Organization to the Next Level


Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can determine its governance maturity. A staged approach allows companies to realize rapid time to value by introducing new tools and processes on an incremental basis. As a result, they can avoid an expensive, one-size-fits-all governance solution that may bring failure.

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Take HR to the Next Level: Engage Your Employees to Drive Better Business Value


Human resources (HR) professionals know how critical people are to business success. But what’s more elusive is how to unlock the true potential of people. This discussion focuses on the interrelated topics of people, work and culture, and some new approaches to optimizing all three.

Workforce science analytics can help determine what talent to recruit and hire and also how to deploy, develop, and engage them and help them be successful. Social cooperation tools can help employees connect with one another, learn from one another, and collaborate with customers and business partners to get their work done with better results. By cultivating an engaging culture that’s aligned with business strategies, organizations can enable employees to increase their efficiency, productivity, and agility. In short, companies are starting to use talent analytics and social collaboration tools to take an employee-centric strategic results that yields better business results.

Moderated by Barbara Lombardo, Partner and North America Talent & Change Practice Leader, IBM Global Business Services, this discussion features Tony Coe, Director of Culture Research and Consulting, IBM Smarter Workforce; Chris Broderick, Director of Workforce Analytics and Consulting, IBM Corporation; and Doug Grant, Director of Total Rewards and Organizational Analytics, Johnson & Johnson.

sfa introduction to salesforce  smarter workforce, IBM HCM, human capital management, recruitment management, talent management, talent analytic, employee engagement Read More

How to Use Talent Supply Chain Management to Overcome Challenges in the Professional Services Market


Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources departments need a complete and integrated process of talent management. But hiring and keeping top talent can also help you increase revenues and increase client loyalty. Find out how.

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TechSoup Global to Bring NetSuite Cloud Software to Nonprofits


NetSuite partners with TechSoup Global to bring NetSuite’s suite of cloud business management applications to non-governmental organizations (NGOs) worldwide.

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5 Things You Need to Know to Empower Today’s Mobile Workforce


As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply locking down a device to protect it limits its usefulness. Rather, companies need to use proper solutions that consider various factors such as the ever-changing regulations on safeguarding corporate data. Know 5 key points for developing a mobile workforce strategy.

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The CIO’s Guide to Building a Mobile Device Management Strategy-And How to Execute On It


More and more workers are using smartphones and tablets to do their work—from anywhere at anytime. But managing these devices in the field can be difficult. Enterprise mobile device management (MDM) solutions are the answer to many of the issues caused by the rapid growth of mobile devices. See how MDM provides IT with a complete set of inventory, control, and reporting tools that make it easy to manage mobile devices wherever they are.

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Five Steps to Better Sales Performance: How to Coach Your Sales Team to Higher Performance


A giant gap exists in most organizations between the highest performing sales reps and everyone else. Much depends on the critical role of sales managers. This paper reveals the proven methods the best sales managers rely on to close the sales performance gap between average performers and all-stars. Read more about the key sales performance behaviors you can put into practice to transform your sales teams.

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Salesforce Social.com to Enhance Salesforce Marketing Cloud


Salesforce has announced Salesforce Social.com, a product designed for social advertising and meant to enhance Salesforce Marketing Cloud. To date, Salesforce Marketing Cloud includes social listening (Salesforce Radian6), publishing (Salesforce Buddy Media), and social advertising (Social.com). The solution targets brands and agencies that would like to launch social ad campaigns

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To ERP or Not to ERP (In Manufacturing, It Isn't Even a Question)


Despite the benefits that enterprise resource planning (ERP) brings to manufacturers, Aberdeen findings from 2010 suggest that 26% of manufacturers have yet to implement ERP. This report looks at the performance of companies that have implemented ERP software versus the companies that have not. It also examines the capabilities that companies with ERP have compared to those that don't.

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Using SumTotal Systems to Build a Structured Approach to Learning and Development


Murray Metals Group, an independent UK-based metal business, needed to develop a structured approach to learning across the organization and build a consistent learning program across all 20 geographical locations. Murray Metals Group chose SumTotal® Learning Management to act as a central learning management resource, thereby successfully establishing a learning and development capability within the organization. See how.

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How to Respond Faster to Customer Feedback


What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system.

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CMS Is to Content as SOA Is to Enterprise Applications


There’s no disputing the fact that content management systems (CMS) and service-oriented architecture (SOA) are closely related. From reuse, the ability to loosely couple service and functions, to being able to combine services into a new form, SOA and CMS share many common threads in the enterprise world. Find out how the forces that have made SOA so important today are now doing the same for CMS in web site management.

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To BEA or Not to BEA: Is That the Question?


BEA Systems Inc., announced that twelve Business-To-Business and Enterprise Application Integration vendors have teamed with them to provide e-business solutions, as members of their BEA Professional Service Provider Program. These new providers span the United States and the EMEA (Europe-Middle East-Africa) markets, and will leverage their vertical market and e-business expertise to implement the BEA eLink™ suite.

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