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 sfa demand generation usability

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » sfa demand generation usability

B2B Demand Generation: How Successful Companies Are Improving Sales and Marketing Results


For decades, solution-selling and marketing methodologies have used the principle of identifying pains associated with business processes, in order to create urgency and demand for products and services. With the foundational premise that marketers need to drive more revenue while optimizing marketing investments, successful business-to-business (B2B) companies have focused on four critical pillars needed to optimize the lead-to-sale process.

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Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

sfa demand generation usability  of its greatest work satisfaction and accolades.  Sword Ciboodle prefers companies that share the belief that a contact center should be the creator of a great customer experience, from the simplest e-mail request to an urgent phone call. This type of company knows that an excellent customer experience, delivered consistently across multiple channels, will enhance satisfaction, resulting in brand advocates, as well as retained and loyal customers. Examples of customers using Sword Ciboodle and their Read More

War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?


Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

sfa demand generation usability  and has a basic SFA functional footprint. It does not reportedly work with the workflow foundation yet, and it has few integration points and no major success stories. To put this in context, Microsoft launched its CRM offering in 2002 (quite late to market) and has since really only released one or two full new versions. This pace is slow compared to Internet companies such as Salesforce.com. For more context, Salesforce.com had fewer than 72,000 users when Microsoft CRM was first launched. Read More

But, I Thought the ERP System Was Going to Help Us with That!


Here's an all-too typical scenario. Management at a multinational company decides to implement a standardized enterprise resource planning (ERP) solution. Everyone expects to cut costs and improve core end-to-end processes. But 13 months later, vital key performance indicators (KPIs) don’t improve as planned. Discover how a company focused on user performance to bring its ERP reality back into alignment with its vision.

sfa demand generation usability  management transactions of the SFA application quickly showed management how little the reps were using the system and which reps, managers and geographies hadn''t fully adopted the application With this knowledge, management was able to take remedial action. The EPM solution identified the precise point when the order-entry associates exited the primary application to execute the user-defined workaround using a spreadsheet application. Once this ineffective function was identified, the application Read More

ACCPAC -- Being Much More Than Meets The Eye


By recently undertaking a number of both prudent and bold initiatives, ACCPAC International, still largely considered an accounting solutions provider, may have gotten the wherewithal to be reckoned with by all earnest enterprise mid-market contenders.

sfa demand generation usability  providing sales force automation (SFA), call center automation, marketing automation, customer and partner Internet self-service, and integrated workflow. To that end, sales team leaders should be able to oversee up-to-the-minute opportunity management activities including sales cycle analysis, territory alignment, call-list assembly and proposal generation. Customer care specialists should in turn be able to use ACCPAC eCRM incident logging, tracking, escalation and resolution management functions to Read More

Mobility Management for Next-generation Networks


This paper highlights potential approaches for bringing together mobility technologies, and examines how these approaches contribute to resolving operator concerns about deploying services and combating congestion.

sfa demand generation usability  mobility technology,inter-technology mobility,mobility management,service continuity Read More

Demand Management, Inc.-Supply Chain Planning for the SMB


Demand Management Inc. has been very busy as of late, with a recent flurry of new products and features. In a series of press releases, Demand Management has recently announced the availability of the Demand Solutions platform as a software-as-a-service (SaaS) offering; configurable workflows that provide alerts for exceptions and escalations; a new predictive lead time capability; and new

sfa demand generation usability  Management, Inc.-Supply Chain Planning for the SMB Demand Management Inc. has been very busy as of late, with a recent flurry of new products and features. In a series of press releases, Demand Management has recently announced the availability of the Demand Solutions platform as a software-as-a-service (SaaS) offering; configurable workflows that provide alerts for exceptions and escalations; a new predictive lead time capability; and new industry-specific business intelligence capabilities. With Read More

Demand at the Fount of Open Source Part Two: A Primer Based in Demand Trends


Organizations globally, are contributing to increased demand for Free and open source software but vendors may not yet be meeting this demand. This article highlights FOSS fundamentals with the goal of adding clarity for the uninitiated.

sfa demand generation usability  at the Fount of Open Source Part Two: A Primer Based in Demand Trends Introduction The first part of this article concerned the Free and open source software (FOSS) origin and rapid evolution as manifested in global customer demand trends. This second part reviews reasons behind why enterprise clients and government organizations generate this demand, as well as why software providers should continue efforts to meet the demand. Together, these articles should offer an overview of FOSS concepts for bo Read More

The Next Generation of Business Intelligence


Business intelligence (BI) 2.0 is used more and more to refer to the next generation of BI solutions, which allow better access to information, and enable communication and collaboration amongst all users. But how is BI changing exactly? For one thing, BI 2.0 allows Web-based interactive reporting. Learn about other differences—and how BI 2.0 can make a difference in your organization’s data warehousing and other activities.

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Managing On-demand Package Implementations


Why choose on-demand when there are so many integrated software solutions on the market? Because on-demand packages provide a number of benefits that can help IT focus on innovation and creating true business value, rather than dealing with network headaches. But along with the benefits there are a number of challenges. Read more about these challenges and how you can manage your on-demand implementation project.

sfa demand generation usability   Read More

The Next Generation of Overall Equipment Efficiency


In asset-intensive industries, the need for an overall equipment efficiency (OEE) system is driven by the need to capture real-time information. When equipment operation data is automatically collected and refined by the operator, the quality and quantity of data, and the ability to access and analyze it in a specific manner can greatly help to reduce costs and maximize productivity.

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New Era of on-Demand Business Intelligence Solutions


* In the On-Demand Business Intelligence Solutions report, you ll learn about the market trends reshaping business today,the steady growth in popu...

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OKENA Pioneers Next-Generation Intrusion Prevention


Intrusion prevention has evolved as a smarter alternative to intrusion detection. Pioneer OKENA has mapped application behaviors into rules, and is using these behavior rules to prevent intrusions up front. This second-generation approach offers substantial bottom line savings, and frees up IT resources for other tasks.

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TCO of On-Demand Applications Is Significantly Better for SMBs and Mid-Market Enterprises


See why the Yankee Group says that the TCO for on-demand solutions is much better than that of traditional on-premises solutions — even when evaluated over a 3 to 5 year period. On-premises solutions require significant investments in IT infrastructure and application deployment, support and update resources.

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How Modern Code Generation Works: An Insider’s Guide


To meet high user expectation for applications, your IT department must find ways to improve productivity and complete projects according to the latest standards—often with a reduced head count. In this environment, wasting time on code writing and other repetitive tasks is agonizing. But application generators can automate and manage your development processes. Learn about the functionality that can benefit your company.

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