X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 sfa crm implementation directory


Making the Leap to CRM
Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their

sfa crm implementation directory  Implementation Projects BI | SFA CRM Implementation Process | SFA CRM Consulting Companies | SFA CRM Implementation | SFA CRM Implementation Best Practices | SFA CRM Implementation Consultant | SFA CRM Implementation Cost | SFA CRM Implementation Costs | SFA CRM Implementation Failure | SFA CRM Implementation Guide | SFA CRM Implementation Issues | SFA CRM Implementation Methodology | SFA CRM Implementation Plan | SFA CRM Implementation Process | SFA CRM Implementation Project | SFA CRM Implementation

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

Evaluate Now

Documents related to » sfa crm implementation directory

War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?


Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

sfa crm implementation directory  that seek a basic SFA and case management solution, without the advanced features required by larger companies. Professional Edition is targeted primarily at medium-sized and large businesses that need a complete CRM solution, but do not need some of the more advanced administrative features and integration capabilities. Enterprise Edition is aimed at large organizations with many divisions or departments. Unlimited Edition is the company's most fully featured edition, and includes unlimited Read More

Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery


While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy mosaic

sfa crm implementation directory  of Sales Force Automation (SFA), simple e-mail based marketing campaign tools, and call management (customer service ticket queues) with a basic customer service knowledge base, content authoring and approval workflow. These features are what the targeted customers likely need at this stage. An affordable, no-frills out-of-the-box application with minimal implementation risk and innate integration to MS Outlook, web browsers, and MS Exchange will likely strike a chord with this market segment. Possibly Read More

J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 4: Challenges and User Recommendations


J.D. Edwards is leaner, meaner, much more aggressive and with a winning attitude than it has been in the past. It is not easy to regain momentum in a down economy, and kudos to J.D. Edwards for seemingly succeeding in doing exactly that.

sfa crm implementation directory  have integrated their new SFA software to an ERP system including J.D. Edwards ' one, whereas other CRM modules have yet to create a live reference. As YOUCentric offering is rather a CRM development platform than a well-defined CRM product, it may not have a major appeal to customers that prefer the off-the-shelf product. Therefore, it will take some time for the complete architectural products' alignment beyond the mere integration at portal level as to have an overall market appeal and consecutive Read More

VAI Explains Its (Quiet) Success in a Hotly Contested ERP Market -- Part 2




sfa crm implementation directory  Sales Force (in the SFA / CRM realm), which are great tools to help their sales teams manage prospects and customers in an organized and proactive way. For its part, S2K Analytics , VAI’s BI tool, provides users with capabilities such as a dashboard view of important business data. It allows users to easily examine key areas of their business so they can make quicker and smarter business decisions. Cost is always a hurdle in deploying any solution, but the return on investment (ROI) for these products Read More

CRM: Past, Present, and Future


Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

sfa crm implementation directory  Past, Present, and Future Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future. Read More

5 Tips to Assure a Successful ERP Implementation


Are you preparing to oversee an enterprise resource planning (ERP) implementation project? Are you worried about the statistics that report less-than-successful ERP implementations? While there are many reasons a given implementation project may be less than perfect, there are a few steps you and your ERP implementation team can take to increase your chances of success. Learn about the five steps to a positive outcome.

sfa crm implementation directory  Tips to Assure a Successful ERP Implementation Cincom Manufacturing Business Solutions are based on over three decades of experience, providing strategic value to manufacturing companies. Cincom's knowledge of manufacturing ensures delivery of robust products with rapid implementation resulting in fast Return-on-Investment (ROI) and excellent customer support. Source: Cincom Systems Resources Related to 5 Tips to Assure a Successful ERP Implementation : Enterprise Resource Planning (ERP) (Wikipedia) 5 Read More

CRM Your Salespeople Will Love


Simply visit TEC's CRM evaluation center to compare a new generation of CRM solutions based on your company's special requirements: your budget, in...

sfa crm implementation directory  Your Salespeople Will Love You know the promise: giant revenue increases; huge cost savings; and sales win rates through the roof. But you also know the reality: frustrated salespeople working around the system instead of with it. If you feel the promise of customer relationship management (CRM) has never been realized, you're not alone. But times have changed. Gone are the days of cumbersome, user-unfriendly interfaces that made salespeople feel like data entry clerks. Today, you can get a CRM system Read More

Custom Implementation


PDG Group Model 1004

sfa crm implementation directory   Read More

Implementation Pitfalls


Implementation can be a hidden factor in HR/payroll software implementation. And the implementation process is about a lot more than learning to use the software—there are also important people issues that can be essential to success with a new software system. Read this white paper to learn about why meeting an implementation team prior to selecting a new software solution can be crucial to the success of the implementation, plus some common implementation pitfalls to avoid.

sfa crm implementation directory  implementation,payroll,HR,human resources,software implementation,implementation pitfalls Read More

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

sfa crm implementation directory  increase customer retention and satisfaction. This means that CRM addresses the needs of a very limited category of people, not to mention that it does not have the advantages of the social media described above. Indeed, CRM is only accessible to users that work for a company buying the solution and their business partners (customers, suppliers, etc.). The freedom that users have to communicate, interact, and collaborate is often limited by denied access rights, depending on the importance the user has Read More

Reinventing Business Processes through Strategic Implementation


Strategic implementation can have a huge impact on success in the online environment. It can mean the difference between a successful or unsuccessful launch, and can greatly affect end results in terms of usability, functionality, and impact on the bottom line. Learn more about a Web site implementation strategy that can transform business processes, maximize return on investment (ROI), and improve efficiency.

sfa crm implementation directory  business strategic planning,corporate strategic planning,strategic alternative implementation,strategic business process,strategic design and implementation,strategic implementation Read More

Top 10 Features Small and Medium Businesses Should Seek in a CRM Solution


Once thought of as only relevant for enterprises, customer relationship management (CRM) technology is increasingly being used by small and medium businesses across industries. So, as you evaluate your options, you need to determine which solution will best meet your organization's marketing, sales, and business needs in the present and as it grows. Read about the top 10 features small and medium businesses should look for in a CRM solution.

sfa crm implementation directory  10 Features Small and Medium Businesses Should Seek in a CRM Solution Once thought of as only relevant for enterprises, customer relationship management (CRM) technology is increasingly being used by small and medium businesses across industries. So, as you evaluate your options, you need to determine which solution will best meet your organization's marketing, sales, and business needs in the present and as it grows. Read about the top 10 features small and medium businesses should look for in a CRM so Read More

Selling Smarter with CRM


CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper examines several such tools and how they can be effectively used with multiple business models and businesses of any size.

sfa crm implementation directory  Smarter with CRM CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper Read More

Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report


This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

sfa crm implementation directory  CRM : CRM for Financial and Insurance Markets Competitor Analysis Report This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. Read More