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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 sfa best business applications

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA) Software Evaluation Report

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

Evaluate Now

Documents related to » sfa best business applications

Overcoming the Barriers of Stand-alone Business Applications


Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your enterprise into a customer-focused business with the ability for future growth. An integrated suite of applications can give your business processes the depth and flexibility to achieve what a collection of stand-alone applications cannot.

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Business Intelligence: 5 Things to Watch for in 2010


Business intelligence (BI) efforts can only result in a truly intelligent, agile business if they are driven by business goals—comprehensively deployed and adopted; and managed in ways that produce meaningful, measurable and credible results. Discover five BI trends to watch out for in 2010, and learn how to develop an approach to BI that’s effective, and tailored to your organization’s unique needs and goals.

sfa best business applications  cloud-based solutions for CRM, SFA or related functions, work with your vendor(s) and/or reseller(s) to make sure those solutions interoperate with incumbent or planned BI solutions. If your organization is not yet in the cloud, educate yourself and your colleagues about what''s available; what works with what; and what makes the most sense given your organization''s specific needs, goals and resources. 3. BI and business collaboration will grow closer. During 2010, numerous innovative Read More

Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery


While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy mosaic

sfa best business applications  of Sales Force Automation (SFA), simple e-mail based marketing campaign tools, and call management (customer service ticket queues) with a basic customer service knowledge base, content authoring and approval workflow. These features are what the targeted customers likely need at this stage. An affordable, no-frills out-of-the-box application with minimal implementation risk and innate integration to MS Outlook, web browsers, and MS Exchange will likely strike a chord with this market segment. Possibly Read More

Enterprise Applications Vendors Going Viral and Social: Another Take


It would not be far off the mark to say that social media, user-generated content (UGC), and online collaboration all hit the mainstream in 2009, at least in the realm of business-to-consumers (B2C) commerce. According to Forrester, 63 percent of online retailers will make social e-commerce a top priority in 2010, with The Limited brands leading the way. As consumers and

sfa best business applications  of sales force automation (SFA ), so-called social customer relationship management (CRM) tools can integrate predictive analytics , company standards, best practices , and the “wisdom of the crowd (i.e., the real-world experience of fellow sales reps captured with Web 2.0 tools) to increase productivity at every stage of the sales process. What About Social (Viral) Marketing? On a recent long plane ride I read the  instant-classic book on social networks entitled Groundswell  that really made me Read More

CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM


Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.

sfa best business applications  successful national implementations of SFA in the United States. He has held senior level management positions with system integration and end user organizations. As a consultant, he developed a number of proprietary facilitation techniques to help organizations to better understand technology, and how to rally around a single threaded, phased implementation approach. Prior to founding GSP & Associates, Petersen was senior vice president at ONE, Inc. and Ameridata. He has authored six books including CRM Read More

Business Continuity: Are You Always Open for Business?


Limited resources dictate that most midsize companies must support business continuity at the lowest cost and without putting additional pressure on scarce IT resources. But business continuity is more of a critical success factor than ever before. Customers won’t tolerate a lack of service availability. Midsize companies must find a way to ensure maximum business continuity, and reduce downtime—and costs. Learn more.

sfa best business applications   Read More

Extending Your SAP Applications to Better Manage Business Performance


IT professionals must fulfill a vast array of business user information needs in a fast-changing technical environment. To succeed, the technology companies choose must meet with a high rate of user adoption and satisfaction. Learn the challenges facing IT and find out how to provide users with the flexible, self-service business intelligence (BI) and planning capabilities that they need for performance management (PM).

sfa best business applications  of user adoption and satisfaction. Learn the challenges facing IT and find out how to provide users with the flexible, self-service business intelligence (BI) and planning capabilities that they need for performance management (PM). Read More

Bizagi BPM Suite 9.1 Business Process Management Product Certification Report


Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product's highlights, competitive analysis, product analysis, and in-depth BPM analyst commentary.

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Intellicus Enterprise Reporting and Business Insights Platform (V7.0) Business Intelligence Certification Report


Intellicus Enterprise Reporting and Business Insights Platform Version 7.0 (Intellicus) has been TEC Certified as a business intelligence solution. Intellicus's flagship BI product is Intellicus Enterprise Reporting and Business Insights Platform Version 7.0, a complete application for information workers, aiding with data analysis, enterprise reporting, and decision support tasks within any type of organization. Certification ensures that Intellicus has demonstrated the platform's support for select real-world business processes, and that TEC analysts have reviewed the product's functionality against known benchmarks. Download the Intellicus certification report now for product analysis and in-depth analyst commentary.

sfa best business applications  Intellicus, Enterprise Reporting and Business Insights Platform, TEC certification, BI, business intelligence, data analysis, enterprise reporting Read More

Designing Compelling Business Intelligence Business Cases


IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification. Standardizing on enterprise solutions can help companies manage this complexity and focus on their number-one priority: enabling business intelligence (BI). The use cases presented in this whitepaper highlight ways that your company can benefit from standardization.

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Making Business Intelligence Easy: Agile Business Intelligence


There is a gap between traditional BI systems and modern business analytics and reporting needs, and agile BI can help bridge that gap. A methodology and technology that enables organizations to respond with flexibility and immediacy to changing reporting and analytics needs, demand for Agile BI is growing quickly. Read this white paper to find out why you need agile BI and how to use it to achieve agile development.

sfa best business applications  agile business, Yellowfin BI,Yellowfin software, Yellowfin white paper, agile BI, agile development Read More

INCAE Business School Chooses AuraPortal Business Process Management Software to Ensure Quality of Customer Service




sfa best business applications  business process management software,auraportal,customer service quality,BPM solution Read More

So Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit?


Peregrine Technologies, a company with strength in infrastructure management solutions and burgeoning E-commerce aspirations has purchased Telco Research, a specialist in voice and data network monitoring.

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How Much Should You Pay for Your Business Phone System?


Different buyers pay different prices for the same business phone system. While some buyers hesitate to negotiate the “special price” quoted to them, others leverage insider knowledge about the buying process to get a significantly better price for the same system. Our expert shares valuable phone system price negotiation techniques to empower you to get the best price on your business phone system equipment and service.

sfa best business applications  Much Should You Pay for Your Business Phone System? Different buyers pay different prices for the same business phone system. While some buyers hesitate to negotiate the “special price” quoted to them, others leverage insider knowledge about the buying process to get a significantly better price for the same system. Our expert shares valuable phone system price negotiation techniques to empower you to get the best price on your business phone system equipment and service. Read More