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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 sfa backdrop salesforce

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM


In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be hampering field salespeople’s productivity, with frequent downtime and lengthy sales cycles cutting them off from their managers. Learn how mobile CRM solutions can help speed up and improve the sales process, so your company can survive even the toughest market.

sfa backdrop salesforce  Introduction to Salesforce | SFA Backdrop Salesforce | SFA Sales Force Automation | SFA Sales Force Management | SFA Sales Processing and Tracking | SFA Strategies Associated with Sales | SFA Software for Sales Force Automation | Sales Force SFA | Leader in Software-as-a-Service SFA | Sales Force Search SFA | Considering Sales-Force SFA | Salesforce Reporting SFA | Buying Salesforce SFA | Sales Effectiveness SFA | Sales Strategy Productivity SFA | Salesforce Search Specializes SFA | Direct Sales Force Read More

New Chatter Mobile from Salesforce


Salesforce.com announced the new Salesforce Chatter Mobile, including options to edit records, view dashboards, and take business actions. The new actions in Chatter Mobile are fully customizable. Editing: Users can edit records (i.e. account and sales opportunity information, customer cases, marketing campaigns or any other type of information in Salesforce) in real time and from

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Getting Back to Selling


Faced with longer sales cycles, declining sales productivity, and increasingly discerning customers, companies are being forced to streamline and automate how sales information is processed, and change the mechanics of deal-making. Learn more about the strategies that best-in-class (BIC) companies are employing to improve sales effectiveness, boost productivity, and ultimately remain competitive.

sfa backdrop salesforce  within a CRM or SFA system. These types of enablers are information-based, yet process driven. As process enablers move to ubiquity, and information enablers become more prevalent, leading organizations will undoubtedly develop new and differentiating information processes. Appendix A: Research Methodology Between June and July 2007, Aberdeen Group examined the sales effectiveness of nearly 200 enterprises in a diverse set of industries. Respondents completed an online survey that included questions Read More

Do You Want Your Apps to Talk Back to You (as a Chatterbox)? - Part 1


Let me start this blog series with one disclaimer: I am not an early adopter and I do not easily fall for any vendor’s slick marketing. At a recent large user conference, a vendor’s staffer asked me why I wasn’t already using an iPad tablet computer. That question cracked me up, since I still use an Apple’s discontinued iBook notebook (besides the fact that I might only

sfa backdrop salesforce  for sales force automation (SFA)  and  Service Cloud 2 for customer service and support . The cloud platform play is a logical move for Salesforce.com to broaden its possible revenue streams, since the CRM market is heavily competitive, of limited expansion potential, and will eventually become commoditized. Salesforce.com’s Force.com cloud platform is a  platform as a service (PaaS) rather than an infrastructure as a service (IaaS)  offering, such as  Amazon Web Services (AWS) . PaaS means that Read More

Red Hat’s OpenShift PaaS: Traction Update


At the recent AWS:REINVENT 2013 conference, Red Hat made two announcements about its OpenShift platform-as-a-service (PaaS) offering. Red Hat has expanded its commercial public PaaS to 14 new Eurozone countries, making OpenShift Online available in more than 30 countries. Additionally, with this announcement Red Hat is lowering OpenShift Online’s gear/hour pricing by 50 percent and providing

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Infor's Inforce Opportunity


Infor and salesforce.com have joined "forces" to offer several brand new collaborative applications. The first joint product offered by Infor and salesforce.com, Inforce, connects Infor ERP with Salesforce CRM and adds new functionality to Salesforce that enables the sharing of information and business processes between Infor ERP and Salesforce CRM. TEC principal analyst P.J. Jakovljevic reviews the SMB CRM solution and outlines what the product has to offer and how it compares to other related Infor solutions.

sfa backdrop salesforce  Infor,Inforce,salesforce.com,CRM,Epiphany CRM,Inforce Marketing,force.com Read More

Maximizer CRM 12: Salesforce Automation Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

sfa backdrop salesforce  evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Sales Force Automation (SFA) Software Evaluation Report


Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities.

sfa backdrop salesforce  Force Automation (SFA) Software Evaluation Report TEC''s Sales Force Automation (SFA) Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information Read More

Rootstock to Expand into Distribution


Rootstock Software, provider of cloud manufacturing and supply chain applications, has announced a suite of apps for distribution businesses to be delivered on the Salesforce Platform (the Force.com part). Rootstock developed this suite of applications as a new service for distributors, whether they are a small operation with as few as ten users or a large organization with many distribution

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Sales Performance Management


A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of prospects, customers, and the market—and the ability to turn insight into action. The right sales force automation (SFA) system can help you determine priorities and action plans to achieve the best results with your customers—and boost your profit margins.

sfa backdrop salesforce  essential functionality of an SFA system to help manage pipeline performance, align territories, and analyze data. Inadequate system support will hinder their abilities to perform timely and accurate value-rating activities, assign resources, evaluate opportunities, and plan productive sales activities. It is, therefore, critical to deploy the appropriate SFA system before you attempt to address your sales processes and anticipated objectives. DETERMINE KEY PERFORMANCE INDICATORS   THE RIGHT PERFORMANCE Read More

Salesforce.com Launches AppExchange Store Builder


Salesforce.com recently announced AppExchange Store Builder to enable any company to create its own custom app marketplace. AppExchange Store Builder leverages technology used to create the renowned Salesforce AppExchange marketplace, replete with business apps that work tightly with salesforce.com's cloud solutions.

sfa backdrop salesforce  industry watch, salesforce.com, salesforce, crm software, app store, salesforce appexchange, cloud CRM, applications management, customer experience management Read More

Salesforce for Google Apps: Running Your Business Just Got Easier


How much time do you waste juggling multiple applications or searching for documents instead of focusing on your customers and prospects? Salesforce.com and Google, two software-as-a-service (SaaS) providers, have teamed up to bring together Web-based business applications that can streamline communication and collaboration. Find out how to take advantage of the benefits of SaaS to meet more of your business needs.

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Salesforce.com Wants to Help You Transition to a Customer Company


Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud software company had an amazing transition over the years—once dismissed as a fad-like niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software

sfa backdrop salesforce  niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software powerhouse. Whether one likes salesforce.com CEO and founder Marc Benioff’s bluster or not, the vendor is now indisputably a member of the elite enterprise applications club, joining the likes of SAP , Oracle , Infor , Microsoft Dynamics , Dassault Systemes , Autodesk , and Sage Group . What more poignant example of the “old school” vs. “new Read More

Choosing the Best CRM for Your Organization


It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions today—ranging from customized to out-of-the-box. But with choice comes complexity. In order for CRM buyers to choose wisely, they must find a deployment approach that best matches their needs while delivering superior performance, application integration, and functionality. Find out how.

sfa backdrop salesforce  Web Based CRM Software SFA | CRM Case Management SFA | Management Tool SFA | Software as a Service Saas SFA | Software as a Service Improves CRM SFA | Software as a Service Business Intelligence SFA | ERP Software as a Service SFA | Software as a Service Oracle SFA | Saas CRM Customer Relationship Management SFA | Saas CRM Integration SFA | CRM Enterprise Deals SFA | CRM Success Strategies SFA | Sales Force Automation CRM SFA | CRM Business Intelligence SFA | Multi Tenant Saas SFA | Saas Vendors SFA | Read More