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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » setup sms service


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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E-mail Encryption: Protecting Data in Transit
Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre

setup sms service  possible to pre-assign various setup options before the software is rolled out. These options can be locked so that the user can no longer change the default settings. This white paper describes the main properties of Secure Mail and provides an overview of the large number of possible configurations the product offers. 2. Functions   2.1. Sending messages With Secure Mail, e-mail messages are created and sent as usual. Encryption and signature can be activated simply by clicking the buttons made Read More...
Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

setup sms service  dollar portfolio. In this setup, KANA is stable, profitable, and debt-free with operating cash in hand. There has been a new capital infusion for both inorganic growth and new access to key markets, whereby KANA’s responsibility is to focus on execution and growth. Since going private KANA has acquired more in order to grow, per its new parent’s “platform for growth” vision. In late 2010, KANA acquired leading government customer service company Lagan Technologies , based in Belfast, Northern Read More...
Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System
The days of telephone switchboard operators are long gone. In today@s electronic age, through private branch exchange (PBX) technology, operators have been

setup sms service  to mind during the setup process. All of these customizations play an important role in making the customer feel significant, and they provide more information about your company to the customer. In addition, they serve an important role in the productivity of your company. Streamlining the internal call process can shave seconds of each call, and with thousands of calls made per employee per year, those seconds translate into very significant productivity gains. Advanced PBX Features Consolidation One Read More...
What Is Interconnect Billing?
When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect

setup sms service  to/from the network. This setup requires some kind of billing mechanism to monitor the actual amount of data (send/received). It is known as interconnect. Following figure illustrates the typical interconnect between different Telecom operators. Figure 01: Interconnect between Telecom Operators A Telecom Vendor who finally receives data (calls or SMS) from telecom operators is known as Terminating Partner and a Telecom Operator who sends data (calls or SMS) to any other operator is known as Originating Read More...
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

setup sms service  Field Service Management ,FSM Read More...
Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

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IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

setup sms service   Read More...
Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

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Software as a Service Is Gaining Ground
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on

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ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

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The Evolution of IT as a Service
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider

setup sms service   Read More...
Is Your Current HR Service Delivery Model Working for You?
This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class

setup sms service  HR service delivery model,human resources service delivery,workforce service delivery,streamlined HR service delivery,hr operational excellence,HR service delivery trends,PeopleSoft Workforce Communications,PeopleSoft HelpDesk for Human Resources,Oracle HCM Read More...

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