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Software Functionality Revealed in Detail
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 servicemax cloud solution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

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Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » servicemax cloud solution

ServiceMax


ServiceMax optimizes end-to-end field service operations including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, installed base management, entitlements and warranties, contract management, and social collaboration for customers of all sizes. ServiceMax is a cloud-based, mobile, and collaborative solution.

servicemax cloud solution  ServiceMax optimizes end-to-end field service operations including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, installed base management, entitlements and warranties, contract management, and social collaboration for customers of all sizes. ServiceMax is a cloud-based, mobile, and collaborative solution. Read More

Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 2


In part 1 of this blog post series, we took a look at a major player in the field service management (FSM) market ServiceMax. In what follows is a recent question-and-answer interview with Stacey Epstein‚ vice president (VP) of marketing at ServiceMax. Stacey has extensive experience in generating demand, fueling growth, and building brand name global recognition for technology

servicemax cloud solution  service management (FSM) market ServiceMax . In what follows is a recent question-and-answer interview with Stacey Epstein‚ vice president (VP) of marketing at ServiceMax. Stacey has extensive experience in generating demand, fueling growth, and building brand name global recognition for technology companies. She brought two decades of cloud, customer relationship management (CRM), service management, and enterprise application experience to ServiceMax. Prior to ServiceMax, Stacey was the VP of global Read More

Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half


Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations.

servicemax cloud solution  Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations. Read More

ServiceMax Field Service Management Certification Report


ServiceMax is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that ServiceMax has demonstrated ServiceMax's support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about ServiceMax against known benchmarks. Since its inception, ServiceMax has developed its FSM solution as a comprehensive, end-to-end suite. Download the ServiceMax certification report now for product analysis and in-depth analyst commentary.

servicemax cloud solution  Service Management Certification Report ServiceMax is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that ServiceMax has demonstrated ServiceMax''s support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about ServiceMax against Read More

ServiceMax


ServiceMax is a field service management solution for a new era of mobile business. ServiceMax optimizes end-to-end field service operations including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, installed base management, entitlements and warranties, contract management, and social collaboration to ensure customers of all sizes—such as Dupont, Elekta, and McKinley Equipment—deliver flawless field service.  A recent customer survey showed that, on average, ServiceMax increased productivity by 31%, first time fix rates by 11%, and customer satisfaction by 16%. Built 100% native on Force.com, the software runs in the cloud on any mobile device and connects field technicians, companies, and customers.

servicemax cloud solution  showed that, on average, ServiceMax increased productivity by 31%, first time fix rates by 11%, and customer satisfaction by 16%. Built 100% native on Force.com, the software runs in the cloud on any mobile device and connects field technicians, companies, and customers. Read More

Cloud Delivers 1.7 Times More ROI


Companies continue to invest in cloud applications because of low upfront cost and faster time to deployment, but those are not the only reasons to move to the cloud. Beyond their initial payback, Nucleus Research found that cloud applications deliver 1.7 times more return on investment (ROI) than on-premise ones, largely because four out of five cloud deployments deliver increasing benefits over time. Download research note.

servicemax cloud solution  Delivers 1.7 Times More ROI Companies continue to invest in cloud applications because of low upfront cost and faster time to deployment, but those are not the only reasons to move to the cloud. Beyond their initial payback, Nucleus Research found that cloud applications deliver 1.7 times more return on investment (ROI) than on-premise ones, largely because four out of five cloud deployments deliver increasing benefits over time. Download research note. Read More

2011 ERP Buyer's Guide: Showcase Your Solution


Get your ERP solution showcased in the TEC 2011 ERP Buyer's Guide for medium and large manufacturers.

servicemax cloud solution  2011 erp buyer guide showcase solution,erp,buyer,guide,showcase,solution,erp buyer guide showcase solution,2011 buyer guide showcase solution,2011 erp guide showcase solution,2011 erp buyer showcase solution. Read More

FSN and Oracle: The New Competitive Advantage-Strategic CFOs Embrace the Cloud


This Oracle FSN white paper provides chief financial officers (CFOs) with a strategic playbook on how to leverage the cloud to drive greater agility in response to economic and competitive change, and more flexibility and choice in how you deploy and manage enterprise applications.

servicemax cloud solution  and Oracle: The New Competitive Advantage-Strategic CFOs Embrace the Cloud This Oracle FSN white paper provides chief financial officers (CFOs) with a strategic playbook on how to leverage the cloud to drive greater agility in response to economic and competitive change, and more flexibility and choice in how you deploy and manage enterprise applications. Read More

UNIT4 Agresso Cloud Platform Spotlight


Today’s businesses are seeing the increased use of cloud-based solutions owing to potential economic benefits. This report spotlights Agresso’s SaaS ERP cloud platform—and shows how the underlying agile VITA architecture plus UNIT4’s unique approach to multitenancy enables organizations to substantially lower costs related to business changes, minimize disruption, and maximize productivity. Download the report now.

servicemax cloud solution  Agresso Cloud Platform Spotlight Today’s businesses are seeing the increased use of cloud-based solutions owing to potential economic benefits. This report spotlights Agresso’s SaaS ERP cloud platform—and shows how the underlying agile VITA architecture plus UNIT4’s unique approach to multitenancy enables organizations to substantially lower costs related to business changes, minimize disruption, and maximize productivity. Download the report now. Read More

Moving to the Cloud: Understanding the Total Cost of Ownership


In Moving to the Cloud: Understanding the Total Cost of Ownership, you'll learn about the hard and soft costs associated with both cloud-based and ...

servicemax cloud solution  to the Cloud: Understanding the Total Cost of Ownership Moving to the Cloud: Understanding the Total Cost of Ownership Thinking of cloud computing for some or all of your company''s IT needs? Before you commit to anything, make sure you know the total cost of ownership (TCO) of cloud-based solutions. In Moving to the Cloud: Understanding the Total Cost of Ownership , you''ll learn about the hard and soft costs associated with both cloud-based and on-premise software—so that you can determine which ma Read More

Cream.HR's Solution to Today's Recruiting Challenges


I recently interviewed Caitlin MacGregor, chief executive officer (CEO) and co-founder of Cream.HR, a company that produces a software solution that supports organizations with their recruitment and staffing needs. Cream.HR first captured my attention when it published an announcement about a potential collaboration with the Mars One mission to tackle Mars One’s flood of applications. To meet

servicemax cloud solution   Read More

Cloud ERP: An Adaptable, Consumable, and Flexible Option for Medium-size Businesses


Many medium-size businesses are considering flexible enterprise resource planning (ERP) options, including cloud ERP—to access ERP applications running on cloud infrastructure via the Internet from a variety of devices. This profile examines the specific challenges facing these businesses and how cloud ERP can help resolve them. The key findings: medium-size businesses expect cloud ERP to be accessible, customizable, and affordable.

servicemax cloud solution  ERP: An Adaptable, Consumable, and Flexible Option for Medium-size Businesses Many medium-size businesses are considering flexible enterprise resource planning (ERP) options, including cloud ERP—to access ERP applications running on cloud infrastructure via the Internet from a variety of devices. This profile examines the specific challenges facing these businesses and how cloud ERP can help resolve them. The key findings: medium-size businesses expect cloud ERP to be accessible, customizable, and Read More

The Secrets to Buying a Cloud Based ERP -- November 16, 2010


In the Webcast, The Secrets to Buying a Cloud-based ERP, learn about IT's new role in evaluating, selecting, and implementing cloud-based ERP.

servicemax cloud solution  Secrets to Buying a Cloud Based ERP -- November 16, 2010 IT vendors are flooding the market with cloud-based enterprise resource planning (ERP) solutions in a wide variety of configurations. But how do cloud-based business applications affect your current IT infrastructure and the role of your IT organization? In the Webcast, The Secrets to Buying a Cloud-based ERP , learn about IT''s new role in evaluating, selecting, and implementing cloud-based ERP. Join this Webcast to discover: how cloud technology Read More

Professional Service Strategies that Win: Executive View of the Cloud


This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning (ERP) and other enterprise systems. With the right solutions in place, globally dispersed project teams have unlimited accessibility to secure and reliable information.

servicemax cloud solution  Service Strategies that Win: Executive View of the Cloud This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning (ERP) and other enterprise systems. With the right solutions in place, globally dispersed project teams have unlimited accessibility to secure and reliable information. Read More

Combining the Flexibility of Public-Cloud Apps with the Security of Private-Cloud Data


Cloud applications are a priority for every business—the technology is flexible, easy-to-use, and offers compelling economic benefits. The challenge is that cloud applications increase the potential for corporate data to leak, raising compliance and security concerns for IT. A primary security concern facing organizations moving to the cloud is how to secure and control access to data saved in cloud applications.

servicemax cloud solution  the Flexibility of Public-Cloud Apps with the Security of Private-Cloud Data Cloud applications are a priority for every business—the technology is flexible, easy-to-use, and offers compelling economic benefits. The challenge is that cloud applications increase the potential for corporate data to leak, raising compliance and security concerns for IT. A primary security concern facing organizations moving to the cloud is how to secure and control access to data saved in cloud applications. Read More