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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 servicemax cloud solution

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Management (SCM)

Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite. 

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Documents related to » servicemax cloud solution

ServiceMax


ServiceMax optimizes end-to-end field service operations including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, installed base management, entitlements and warranties, contract management, and social collaboration for customers of all sizes. ServiceMax is a cloud-based, mobile, and collaborative solution.

servicemax cloud solution  ServiceMax optimizes end-to-end field service operations including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory and depot repair, installed base management, entitlements and warranties, contract management, and social collaboration for customers of all sizes. ServiceMax is a cloud-based, mobile, and collaborative solution. Read More

Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half


Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations.

servicemax cloud solution  Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations. Read More

Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 2


In part 1 of this blog post series, we took a look at a major player in the field service management (FSM) market ServiceMax. In what follows is a recent question-and-answer interview with Stacey Epstein‚ vice president (VP) of marketing at ServiceMax. Stacey has extensive experience in generating demand, fueling growth, and building brand name global recognition for technology

servicemax cloud solution  service management (FSM) market ServiceMax . In what follows is a recent question-and-answer interview with Stacey Epstein‚ vice president (VP) of marketing at ServiceMax. Stacey has extensive experience in generating demand, fueling growth, and building brand name global recognition for technology companies. She brought two decades of cloud, customer relationship management (CRM), service management, and enterprise application experience to ServiceMax. Prior to ServiceMax, Stacey was the VP of global Read More

Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 1


TEC’s recent article on IFS’ recent success in the field service management (FSM) market by no means implies that other FSM players are not prospering. Indeed, one of those players is ServiceMax, which is garnering quite a bit of attention in the field service market, and more than doubles its revenues, receivables, pipeline production, and bookings each year. It also provides one of the most

servicemax cloud solution  determine which modules of ServiceMax and Service Cloud are needed. But ServiceMax has made this easier for customers by negotiating an original equipment manufacturer (OEM) agreement that enables ServiceMax to include ServiceMax and necessary capabilities from Service Cloud for one price. Finally, at this stage, ServiceMax’ reverse logistics and advanced scheduling optimization engine (OptiMax) are still unproven with references, giving IFS, TOA Technologies, Click Software, and other competitors some Read More

PTC and ServiceMax Partner for IoT-based Field Service Management Software


PTC recently announced a new partnership with ServiceMax to offer a connected (and thus smarter) field service management software solution with IoT capabilities. This combination should enable customers to initiate remote, predictive, and proactive service, rather than traditional reactive "fire-fighting" service.

servicemax cloud solution  a new partnership with ServiceMax , a cloud and mobile field service management software provider, to offer a connected (and thus smarter) field service management software solution with IoT capabilities. The alliance was announced at PTC’s recent LiveWorks 2015 annual Internet of Things (IoT) user conference with about 2,300 attendees.   ServiceMax has lately been in pursuit of IoT capabilities that lend themselves well to the realm of asset management and field service. Thus, it should benefit from Read More

Cloud Computing Success Demands the Right Cloud Connectivity


Moving applications and services to the cloud is one of the most effective strategies enterprises can adopt in their efforts to achieve three strategic objectives: increase productivity, operate more efficiently, and reduce costs. However, placing their applications and services in the cloud is not enough, in and of itself, to achieve these objectives. Because employees at every location must have secure, reliable, and flexible access to the applications now residing in the cloud, enterprises also need network connectivity with the cloud. Many enterprises are turning to a private-network approach, one specifically designed to deliver cost-effective reliability, security, and performance, comprising Ethernet and MPLS based IP-VPNs, and backed by strong SLAs.

servicemax cloud solution  Computing Success Demands the Right Cloud Connectivity Moving applications and services to the cloud is one of the most effective strategies enterprises can adopt in their efforts to achieve three strategic objectives: increase productivity, operate more efficiently, and reduce costs. However, placing their applications and services in the cloud is not enough, in and of itself, to achieve these objectives. Because employees at every location must have secure, reliable, and flexible access to the appli Read More

Cloud ERP for Manufacturing: 6 Considerations


There is no shortage of cloud-based enterprise resource planning (ERP) software offerings nowadays, for almost any vertical manufacturing market segment. But while cloud solutions are routine for many businesses, manufacturing companies have not yet fully embraced them. TEC analyst Aleksey Osintsev explores the main reasons why manufacturers are staying away from the cloud and overturns them.

servicemax cloud solution  ERP for Manufacturing: 6 Considerations A version of this article was originally published on February 20, 2012. There is no shortage of software-as-a-service (SaaS)–based manufacturing enterprise resource planning (ERP) software offerings nowadays, for almost any vertical manufacturing market segment, but while cloud and hosted solutions are routine for many types of business software across various industries, manufacturing businesses still express a lot of skepticism, uncertainty, and concern Read More

Professional Service Strategies that Win: Executive View of the Cloud


This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning (ERP) and other enterprise systems. With the right solutions in place, globally dispersed project teams have unlimited accessibility to secure and reliable information.

servicemax cloud solution  Service Strategies that Win: Executive View of the Cloud This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning (ERP) and other enterprise systems. With the right solutions in place, globally dispersed project teams have unlimited accessibility to secure and reliable information. Read More

ERP in the Cloud and the Modern Business


Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. Download this white paper to review IDC CloudTrack Survey findings, gain expert insight into the challenges and opportunities the cloud presents, and determine which deployment option could provide the biggest benefits for your organization.

servicemax cloud solution  in the Cloud and the Modern Business Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. Download this white paper to review IDC CloudTrack Survey findings, gain expert insight into the challenges and opportunities the cloud presents, and determine which deployment option could provide the biggest benefits for Read More

The Sales Cloud


In today’s business environment, sales people don’t have time to spend hours hunting for leads, researching accounts, and calling wrong numbers. And sales is changing. Businesses around the world are grappling with how to turn the rise of social networks and explosion of social information into a competitive sales advantage. Get everything you need to connect with customers—all in one place and available anytime, anywhere.

servicemax cloud solution  Sales Cloud In today’s business environment, sales people don’t have time to spend hours hunting for leads, researching accounts, and calling wrong numbers. And sales is changing. Businesses around the world are grappling with how to turn the rise of social networks and explosion of social information into a competitive sales advantage. Get everything you need to connect with customers—all in one place and available anytime, anywhere. Read More

Manufacturing in the Cloud


Cloud services will be a leading driver of productivity for manufacturers over the next decade. Businesses focused on reducing costs and improving the quality of manufacturing solutions will increasingly turn to the cloud for SaaS solutions. Read this white paper by president and CEO of inKumo, Inc., and find out how this new era of technology will dramatically improve productivity and cost savings in the industry.

servicemax cloud solution  in the Cloud Cloud services will be a leading driver of productivity for manufacturers over the next decade. Businesses focused on reducing costs and improving the quality of manufacturing solutions will increasingly turn to the cloud for SaaS solutions. Read this white paper by president and CEO of inKumo, Inc., and find out how this new era of technology will dramatically improve productivity and cost savings in the industry. Read More

6 Important Steps to Evaluating a Web Security Solution


Whether you are evaluating a Web security solution for the first time or are looking around because your current solution is less than optimum, knowing what to look for can save you money and frustration in the long run. This white paper from EdgeWave offers the key steps to evaluating a Web security solution for IT professionals, to help you size up competitve offerings and understand new approaches to basic problems of authentication and authorization, vulnerability assessment, malware protection, and Web 2.0 control.

servicemax cloud solution  email security, web security, cyber security, network security, email filter, web filter, acceptable use policy, AUP, ePolicy, advanced threats, advanced persistent threats, EdgeWave, Read More

Securing Data in the Cloud


When considering adopting cloud computing or software-as-a-service (SaaS), a question most potential customers ask vendors is “How secure will our data be in your hands?” Customers are right to ask this question and should closely examine any vendor’s security credentials as part of their cloud/SaaS evaluations. This document is intended to give a broad overview of one vendor’s security policies, processes, and practices.

servicemax cloud solution  Data in the Cloud When considering adopting cloud computing or software-as-a-service (SaaS), a question most potential customers ask vendors is “How secure will our data be in your hands?” Customers are right to ask this question and should closely examine any vendor’s security credentials as part of their cloud/SaaS evaluations. This document is intended to give a broad overview of one vendor’s security policies, processes, and practices. Read More

Staying Aloft in Tough Times: Why Smart, Innovative Businesses Are Turning to Cloud Computing


Demand for business expansion, profitability, and an enhanced user experience is accelerating the move to cloud computing. Cloud answers the enterprise’s need to simplify and to use the best resources from the best devices, wherever they happen to reside on the network. For chief information officers (CIOs), it’s an opportunity to reduce operational complexity and deliver greater value to the organization. Find out more.

servicemax cloud solution  Aloft in Tough Times: Why Smart, Innovative Businesses Are Turning to Cloud Computing Introducing IBM Smart Business cloud solutions. Whether you choose to use clouds built behind your firewall, or the IBM cloud, these secure workload solutions provide superior service management and new choices for deployment. Source: IBM Resources Related to Staying Aloft in Tough Times: Why Smart, Innovative Businesses Are Turning to Cloud Computing : Cloud Computing (Wikipedia) Staying Aloft in Tough Times: Read More

How to Choose the Right Hosted CRM Solution for You


How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing a hosted CRM solution that’ll provide the benefits of an on-premise CRM solution without the need for a complex implementation or the assistance of an in-house IT team. Hosted CRM is a cost-effective solution that promises a quick return on investment (ROI).

servicemax cloud solution  customer relationship management solutions,introduction of crm technology,right hosted crm solution,hosted crm comparison guide,crm solution provider Read More