Home
 > search for

Featured Documents related to » service systems and service productization



ad
Get Free BI Software Comparisons

Find the best BI software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needs—quickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » service systems and service productization


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

SERVICE SYSTEMS AND SERVICE PRODUCTIZATION: service system | intangibility service systems | intangibility service techniques | intangibility service technology | intangibility service testing | intangibility service tool | intangibility service tools | intangibility service-based | partner professional services | process improvement | process mapping | process modeling | product data management | product development | productization definition | productization of services | productization professional services | productization service |
5/16/2005 12:00:00 AM

Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines the lapses and promises in providing service to the end customer.

SERVICE SYSTEMS AND SERVICE PRODUCTIZATION: Where Has All the Service Gone? Where Has All the Service Gone? Carla Reed - November 2, 2004 Read Comments Introduction (Optional verse to accompany this—with apologies to Where Have All the Flowers Gone? ) Where has all the Service gone? Gone to outsource, everyone ... When will they ever learn? When will they ever learn? Where have all the Customers gone? Gone ballistic, every one!! When will they ever learn? When will they ever learn? Recent presidential debates included predictable topics. More
11/2/2004

What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

SERVICE SYSTEMS AND SERVICE PRODUCTIZATION: hosted by an independent service provider, and that are billed on a resource usage or per user basis (which can be changed and is not a fixed monthly fee). These software components do not require any user-owned or managed infrastructure, except for Internet access. The software is supported on a virtual infrastructure platform made up of physical equipment, such as networks and servers; storage located within commercial data centers and logical applications, such as Web sites; applications; and database
3/15/2006

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

SERVICE SYSTEMS AND SERVICE PRODUCTIZATION: Management (CRM),   Customer Service and Support,   Technology Tools and Methods Source: Mindshare Technologies Learn more about Mindshare Technologies Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast Results, and Respond Proactively Sales Process Map Best Practices for ERP Implementation Best Practices for Fixed Asset Managers How to Use Projects to Master Asset Management Recession? Steal Market Share by Increasing
8/3/2009 3:20:00 PM

Digital Business Service Providers Series: Market Overview
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the service providers, and explains how each arose at points when markets developed around particular core technologies. The historical evidence suggests something about future planning for new technologies and developments.

SERVICE SYSTEMS AND SERVICE PRODUCTIZATION: more dependent on their service provider. As systems became more complex, more companies came to engage with service providers. The depth, breadth, and strategic consulting demands on service providers were, as a result of these trends, greatly expanded. Deeper involvement in the affairs of clients led to questions about the independence of the legacy consultants who sometimes provided auditing and technology consulting to the same companies, thereby often auditing their own work. Further, the
12/13/2000

Effective Relationships with Service Providers
The decision to use external resources on a project of any size or focus can be a tough one for a company facing the need to look outside its trusted staff to make something happen.

SERVICE SYSTEMS AND SERVICE PRODUCTIZATION: Effective Relationships with Service Providers Effective Relationships with Service Providers Source: Encompass Solutions, Inc. Document Type: White Paper Description: The decision to use external resources on a project of any size or focus can be a tough one for a company facing the need to look outside its trusted staff to make something happen. Can the appropriate skills be found at an acceptable cost? is the first question. Indeed, defining your service needs, and then developing and maintaining a
9/23/2005 2:27:00 PM

It s the Aftermarket Service, Stupid! (Part I) » The TEC Blog
Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Blog Terms of Use Copyright © 2011 by Technology Evaluation Centers, Inc. All rights reserved. Reproduction without prior written permission is forbidden. Close Social Web E-mail del.icio.us Digg Furl Netsca

SERVICE SYSTEMS AND SERVICE PRODUCTIZATION: aftermarket service, inventory optimization, mca solutions, mca spo, multi echelon inventory, pbl, performance based logistics, service level agreement, service planning & optimization, servigistics, sla, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-03-2008

Transforming Your Software Product into a Service
There is a high demand for economical and efficient enterprise applications. The Internet and open source software are creating opportunities for software vendors to deliver their software as a service. By transforming your own applications, you give your clients access to your solutions on the Web, on a per-use, per-project, or subscription basis—giving them the inexpensive, accessible service they want.

SERVICE SYSTEMS AND SERVICE PRODUCTIZATION: Software Product into a Service Transforming Your Software Product into a Service Source: OpSource Document Type: White Paper Description: There is a high demand for economical and efficient enterprise applications. The Internet and open source software are creating opportunities for software vendors to deliver their software as a service. By transforming your own applications, you give your clients access to your solutions on the Web, on a per-use, per-project, or subscription basis—giving them the
8/24/2007 4:15:00 PM

The Hidden Traps of HRMS Software as a Service
Human resource management systems (HRMS) and payroll vendors are entering the software as a service (SaaS) market en masse. Though much as been written about the benefits of SaaS, only now are the short and long term ramifications of SaaS being discussed. As long as the purchaser is fully informed, then a decision can be made that best meets the needs of the enterprise.

SERVICE SYSTEMS AND SERVICE PRODUCTIZATION: HRMS Software as a Service Source: PDS Document Type: White Paper Description: Human resource management systems (HRMS) and payroll vendors are entering the software as a service (SaaS) market en masse. Though much as been written about the benefits of SaaS, only now are the short and long term ramifications of SaaS being discussed. As long as the purchaser is fully informed, then a decision can be made that best meets the needs of the enterprise. The Hidden Traps of HRMS Software as a Service
3/30/2006 5:26:00 PM

Vertical Solutions Inc.—All About Field Service: Part Two » The TEC Blog
Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Blog Terms of Use Copyright © 2011 by Technology Evaluation Centers, Inc. All rights reserved. Reproduction without prior written permission is forbidden. Close Social Web E-mail del.icio.us Digg Furl

SERVICE SYSTEMS AND SERVICE PRODUCTIZATION: All About Field Service, CRM, customer relationship management, ERP, field service management, fsm, Kris Brannock, vcontactcenter, Vertical Services Platform, Vertical Solutions, vservicemanagement, VSI, vsm, VSP, wfm, workforce management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
22-08-2013

Adrenalin Case Study: CBay Systems
.

SERVICE SYSTEMS AND SERVICE PRODUCTIZATION: Adrenalin Case Study: CBay Systems Adrenalin Case Study: CBay Systems Source: Adrenalin eSystems Document Type: Case Study Description: . Adrenalin Case Study: CBay Systems style= border-width:0px; />   comments powered by Disqus Source: Adrenalin eSystems Learn more about Adrenalin eSystems Readers who downloaded this case study also read these popular documents! TEC 2013 Market Survey Report: What Organizations Want in Human Capital Management (HCM) Software Making a Smart Choice: Getting the Most
5/24/2012 4:13:00 PM


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others