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Service Supply Chain Strategies to Increase Corporate Profitability
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service management decision hierarchy, and

service supply chain  to focus on their service supply chains, which can be defined as the network of resources that includes the appropriate service parts, customer engineers, and infrastructure for material movement and storage, repair, transportation, information systems, and communication. This shift toward a service-centric strategy represents an important aspect of firms' efforts toward enhancing overall revenue and profitability, customer acquisition and retention, and competitive differentiation. In this paper, we Read More...
Supply Chain Management (SCM)
Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse mana...
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Documents related to » service supply chain


Avoid the Perils of Service Parts Planning in Supply Chain Management
Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain. Companies using conventional

service supply chain  new parts production and service supply chains operate differently and require systems that cater to their differing needs. For example, demand (inventory turnover) for new products is generally much higher than for the counterpart service parts, particularly if the serviceable product is a brand new model with an unknown behavioral history. Increasing product reliability requirements further intensify this difference. Inventory turnover (synonymous with inventory turns ) is the number of times that an Read More...
Supply Chain Management Vendor Finds Balance for Service Supply Chains
Click Commerce recognizes that the SCM playing field is highly competitive and fragmented. However, it believes it will remain competitive because its composite

service supply chain  Vendor Finds Balance for Service Supply Chains Background The early years for Click Commerce (founded in 1996) centered on extranet enablement, and in particular, on demand chain solutions for business-to-business (B2B) and business-to-customer (B2C) e-commerce. Click Commerce's early channel management software allowed manual and dynamic creation of relationship hierarchies and online communities within a distribution channel, through the use of membership rules. The intent of this functionality was to Read More...
Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain
Supply chains are very complex, as is discrete manufacturing and the software that addresses its needs. To ease the complexities, service level agreements are

service supply chain  in its supply chain. Service Level Agreements Defined An SLA is a contract between two parties that stipulates how one party will provide certain services and support within a given time frame to the other party. A manufacturer can have multiple SLAs with two types of organizations: 1) suppliers and distributors that provide products to its location(s), and 2) the software provider. Because supply chains and SCM software are very complex due to the nature of the discrete manufacturing business, SLAs are Read More...
The Evolution of the Last-mile Supply Chain
“Last-mile supply chain services” is an evolving segment of the supply chain industry, but a cutting-edge segment that has evolved as supply chain managers

service supply chain  | Global Supply Chain Service | Global Supply Chain Distribution | Last Mile Supply Chain Architecture | Key Supply Chain Factors | Integrated Supply Chain Solutions | Integrated Supply Chain Software | Outsource Entire Supply Chain System | Last Mile Supply Chain Process | Global Supply Chain Companies | Outsourced Supply Chain Companies | Refinement of Last Mile Supply Chain Solution | Aspects of Last Mile Supply Chain | Risks in the Overall Supply Chain | Current Supply Chain Managers | Manage Retail Read More...
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

service supply chain  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More...
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

service supply chain  Power of Web Self-Service In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM space, can help deliver successful self-service. Read More...
Supply Chain Portfolio 2004
Here we are in the New Year. So, what should the going forward picture be of the Supply Chain portfolio? Something old, something new, something from a service

service supply chain  new, something from a service provider, something blue (figure 1). OK, enough of that. Something Old In spite of the press, people are continuing to buy and implement solutions from APS to WMS, although at a slower rate. In figure 1, The 2002 Portfolio, we define planning to be more strategic: setting up of supply chains, strategic sourcing, etc.—basically designing chains, trade lanes, selecting outsource partners, etc.—optimizing the pipeline. These efforts have actually taken on more prominence Read More...
Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help

service supply chain  Field Service Management Software What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More...
Optimizing The Supply Chain Network And Reducing Distribution Costs - An Andersen Point Of View
The objective of supply chain logistics - to provide goods to the right place at the right time in the right quantity - is easy to understand, but achieving

service supply chain  how will which products service which customers? By optimizing the network while factoring these variables (and more) into the equation, a company can save between 5 percent and 15 percent of their supply chain costs. This is Part One of a two-part note on Optimizing The Supply Chain Network. Part Two will discuss the Network Design Elements. A Network Analysis Example    If a company increases the number of distribution centers (DCs), they will be closer to their customer base, reduce outbound transpo Read More...
Achieving Supply Chain Visibility: There Is More to It than Meets the Eye
Industry research shows that one of the most important challenges facing supply chain professionals today is supply chain visibility. As companies scramble to

service supply chain  these are the customer service reps, the planners, the buyers, the contract manufacturers, the suppliers: all of the people that can impact or are impacted by supply chain changes - to take quick and effective action when faced with constant volatility in demand, supply, capacity and product, ultimately driving breakthroughs in customer service and operating performance. WHEN COMBINED WITH RESPONSE MANAGEMENT TOOLS, VISIBILITY CAN LEAD TO SIGNIFICANT BUSINESS BENEFITS In today's business environment, Read More...
JDA Supply Chain Management Solutions
JDA® Software Group, Inc., The Supply Chain Company®, offers the broadest portfolio of supply chain, retail merchandising, store operations and all-channel

service supply chain  inventory, labor and customer service levels. As a result, JDA solutions have become the standard for the world’s leading retailers, manufacturers and distributors. Read More...
Supply Chain Management Audio Conference Transcript
This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection

service supply chain  is already fierce. Application service providers face a different set of priorities than traditional software vendors, such as maintaining an ongoing relationship to clients through intermediaries such as application hosting providers, and many changes need to be accomplished within the organization to achieve the transition. Traditionally, one of its advantages over newer supply chain management entrants, the implementation expertise and industry knowledge of Manugistics' support staff has shown some Read More...
Top Supply Chain Management Software Compared
Find out which supply chain management solutions really meet the needs of your company with TEC's free SCM comparison reports.

service supply chain  assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2010 Read More...
Cloud-Based Manufacturing: A Better Way to Streamline Your Supply Chain
Find out in the webcast Cloud-based Manufacturing: A Better Way to Streamline Your Supply Chain.

service supply chain  assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2011 Read More...

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