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Documents related to » service supply chain


Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

SERVICE SUPPLY CHAIN: Management (CRM),   Customer Service and Support,   Technology Tools and Methods Source: Mindshare Technologies Learn more about Mindshare Technologies Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation Sales Process Map The Importance of Data Representation: Best Practices in Creating a Usable Report Practical Guide to ERP for Recipe/Formula-based Manufacturers Making a Smart Choice: Getting the Most out of HR Software Recession? Steal
8/3/2009 3:20:00 PM

Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

SERVICE SUPPLY CHAIN: Generating Revenue from Service Generating Revenue from Service Steve Downton - July 10, 2003 Read Comments Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of
7/10/2003

Delivering Supply Chain Excellence
Delivering Supply Chain Excellence. Papers and Other Software Package to Use In Your Complex System and for Delivering Supply Chain Excellence. Gaps between enterprise resource planning (ERP) functionality and best-of-breed applications are diminishing rapidly. Deciding between the two may thus come down to overall IT strategy. If it is already segmented, it makes sense to add best-of-breed applications for specific operational areas. However, if a more rationalized common operating platform is the strategy, there are compelling arguments for supply chain ERP.

SERVICE SUPPLY CHAIN: expected to provide higher service levels, executing higher numbers of individual transactions with customers on a higher level of frequency. However, the flip side is that often the volume of actual business is not increasing and more frequently the actual real value of the business is decreasing due to continuous pressure on prices. This results in continued pressure on the bottom line margin. In order to meet these exacting demands, companies are being forced, more than ever, to look at their supply
12/1/2006 1:04:00 PM

Optimize Internal Supply Chain
Optimize Internal Supply Chain. Reports and Other Software Program to Use In Your System to Optimize your Internal Supply Chain. The new reality for manufacturing CIOs is that budgets are far less than what they used to be and the ability to provide business intelligence to front line users in a simple and workable format is a new measure of information technology (IT) performance.

SERVICE SUPPLY CHAIN: Risk | Supply Chain Service | Supply Chain Software | Supply Chain Solution | Supply Chain Sourcing | Supply Chain Strategies | Supply Chain Technology | Supply Chain Tools | Supply Chain Training | Supply Chain Value | Supply Chain Visibility | ERP Supply Chain | ERP Internal Supply Chain | ERP Business Supply Chain | ERP Effective Supply Chain Management | ERP Improve Supply Chain | ERP Industry Supply Chain | ERP Integrated Supply Chain | ERP Lean Supply Chain | ERP Retail Supply Chain | ERP Strategic
4/29/2005 9:33:00 AM

Transforming Your Software Product into a Service
There is a high demand for economical and efficient enterprise applications. The Internet and open source software are creating opportunities for software vendors to deliver their software as a service. By transforming your own applications, you give your clients access to your solutions on the Web, on a per-use, per-project, or subscription basis—giving them the inexpensive, accessible service they want.

SERVICE SUPPLY CHAIN: Software Product into a Service Transforming Your Software Product into a Service Source: OpSource Document Type: White Paper Description: There is a high demand for economical and efficient enterprise applications. The Internet and open source software are creating opportunities for software vendors to deliver their software as a service. By transforming your own applications, you give your clients access to your solutions on the Web, on a per-use, per-project, or subscription basis—giving them the
8/24/2007 4:15:00 PM

Smooth Migration to VoIP Service
Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business. Openface presents a methodology for smoothly migrating to VoIP. Smooth Migration to VoIP is targeting companies that have a Legacy PBX in place (that is not IP-ready) and are interested in migrating to VoIP through a smooth transition process.

SERVICE SUPPLY CHAIN: Smooth Migration to VoIP Service Smooth Migration to VoIP Service Source: OpenFace Document Type: Case Study Description: Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business. Openface presents a methodology for smoothly migrating to VoIP. Smooth Migration to VoIP is targeting companies that have a Legacy PBX in place (that is not IP-ready) and are interested in migrating to VoIP through a smooth transition
2/15/2006 12:53:00 PM

The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site.

SERVICE SUPPLY CHAIN: Guide to Great Customer Service on the Web The Insider’s Guide to Great Customer Service on the Web Source: RightNow Technologies Document Type: White Paper Description: Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive
2/8/2007 3:21:00 PM

The Hidden Traps of HRMS Software as a Service
Human resource management systems (HRMS) and payroll vendors are entering the software as a service (SaaS) market en masse. Though much as been written about the benefits of SaaS, only now are the short and long term ramifications of SaaS being discussed. As long as the purchaser is fully informed, then a decision can be made that best meets the needs of the enterprise.

SERVICE SUPPLY CHAIN: HRMS Software as a Service The Hidden Traps of HRMS Software as a Service Source: PDS Document Type: White Paper Description: Human resource management systems (HRMS) and payroll vendors are entering the software as a service (SaaS) market en masse. Though much as been written about the benefits of SaaS, only now are the short and long term ramifications of SaaS being discussed. As long as the purchaser is fully informed, then a decision can be made that best meets the needs of the enterprise. The Hidden
3/30/2006 5:26:00 PM

Hosted Hosting: Should Service Providers Go Hosted?
Hosted services can offer a sound solution for small and medium businesses requiring safe and reasonably priced platforms. Applying the same concept at a higher level could result in hosting and services providers leasing or renting virtual real estate for the services they provide in order to lower their initial investments or subsequent upgrade costs. Learn more about “hosted hosting,” the new breed of hosting services.

SERVICE SUPPLY CHAIN: Hosted Hosting: Should Service Providers Go Hosted? Hosted Hosting: Should Service Providers Go Hosted? Source: Gecad Technologies Document Type: White Paper Description: Hosted services can offer a sound solution for small and medium businesses requiring safe and reasonably priced platforms. Applying the same concept at a higher level could result in hosting and services providers leasing or renting virtual real estate for the services they provide in order to lower their initial investments or
10/12/2009 4:57:00 AM

Business Process Overview: Service Management
Competition and rapidly developing technology constantly drive new business models. Thus, success can be dependent on how rapidly you can deploy and adapt service processes to accommodate new requirements. To stay ahead of your competitors, you need to be armed with a software package that lets you make decisive decisions and implement procedures to meet the increasing demands of customers.

SERVICE SUPPLY CHAIN: Business Process Overview: Service Management Business Process Overview: Service Management Source: IBS Document Type: White Paper Description: Competition and rapidly developing technology constantly drive new business models. Thus, success can be dependent on how rapidly you can deploy and adapt service processes to accommodate new requirements. To stay ahead of your competitors, you need to be armed with a software package that lets you make decisive decisions and implement procedures to meet the
11/16/2006 2:22:00 PM

Software as a service: The Alternative for Web Content Management
Your web site can be your best marketing and sales tool in a global market. Stale content, however, isn't useful to visitors—so you have to make sure your site is constantly updated. How can you reduce the time and financial expense of using multiple systems and multiple forms of content to revise your site? A software-as-a-service (SaaS) content management system (CMS) might be the solution you're looking for. Read more.

SERVICE SUPPLY CHAIN: |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
3/3/2008 11:42:00 AM


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