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Abstract:
This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional
service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning
(ERP) and other enterprise systems. With the right (...)
Excerpt related to
service strategies:
Professional Service Strategies that Win: Executive View of the Cloud. Source: Technology
Evaluation Centers. Document Type: TEC Report ...
Published:
2011-02-14
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Abstract:
Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided
by your organization, and the most efficient infrastructure required to support them. You must provide your most important
asset—your people—with effective tools that can be ac (...)
Excerpt related to
service strategies:
Professional Service Strategies that Win: IT’s New Role in the Cloud. Source: Technology
Evaluation Centers. Document Type: TEC ...
Published:
2011-02-14
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Abstract:
Dramatic progress in communication and media industries are pushing service providers to seek new differentiation strategies.
Next-generation services can play a major role in your future as a service provider. But first you need to understand the
implications for your operational- and business-support s (...)
Excerpt related to
service strategies:
... seek new differentiation strategies. Next-generation serv... Billing Foundations for
Successful Next-generation Service Strategies. ...
Published:
2010-03-11
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Abstract:
This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional
service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning
(ERP) and other enterprise systems. With the right (...)
Excerpt related to
service strategies:
... enterprise software landscape. Professional Service Strategies that
Win: Executive View of the Cloud. Source: Technology Evaluation ...
Published:
2011-02-14
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Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
service strategies:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
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Abstract:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision hierarchy, and highlights the dramatic value proposition available to companies that deploy advanced service
strategies and decision-support tools to address th (...)
Excerpt related to
service strategies:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision h...
Published:
2004-06-22
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Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
service strategies:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
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Abstract:
In asset-intensive industries, the reliability of capital assets is essential to success. Maintenance of these assets can
dramatically impact the overall performance and useful life of an asset. Accordingly, asset owner–operators and asset service
providers are continually trying to improve their maint (...)
Excerpt related to
service strategies:
Collaborative Asset Maintenance Strategies—Redefining the Roles of Product Manufacturers and Operators in
the Service Chain. Source ...
Published:
2010-03-11
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Abstract:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
Excerpt related to
service strategies:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
Published:
2005-02-16
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Abstract:
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and
are furthering its goal to be number three (after SAP and Oracle) in the world of enterprise resource planning vendors. (...)
Excerpt related to
service strategies:
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle,
and are furthering its goal...
Published:
2006-04-26
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
service strategies:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
TechnologyEvaluation.Com has defined 6 global negotiation categories and macro questions that should be reviewed in preparation
for any major technology negotiation. (...)
Excerpt related to
service strategies:
TechnologyEvaluation.Com has defined 6 global negotiation categories and macro questions that should be reviewed in preparation
for any major tech...
Published:
2000-09-11
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
service strategies:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
service strategies:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Abstract:
In announcing their merger plans, Lawson and Intentia will not only have to grapple with the usual issues, but will have
to deal with the nuanced differences in their respective Java application endeavors. (...)
Excerpt related to
service strategies:
In announcing their merger plans, Lawson and Intentia will not only have to grapple with the usual issues, but will have to
deal with the nuanced ...
Published:
2005-10-08
-
Abstract:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
Excerpt related to
service strategies:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
Published:
2005-02-16
-
Abstract:
10 Strategies for Choosing the Right ERP Finance and Accounting Solution for Your Company. Find Free Reports and Other Solutions
to Define Your Acquisition In Relation To the ERP Finance and Accounting Solution Big-name vendors are competing with those
that have long catered to midsized enterprises. With (...)
Excerpt related to
service strategies:
10 Strategies for Choosing the Right ERP Finance and Accounting Solution for Your Company. Find Free Reports and Other Solutions
to Define Your Acq...
Published:
2010-03-11
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Abstract:
Significant differences exist between the new parts production supply chain and the service and replacement parts supply
chain. Companies using conventional, new product inventory methods are missing opportunities to improve efficiency and effectiveness. (...)
Excerpt related to
service strategies:
Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain.
Companies using c...
Published:
2005-08-01
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Abstract:
As companies struggle to control costs, the supply chain and management of supply resources have come under scrutiny. The
supply chain is one area where a company can achieve quick gains and receive a fast return on investment. (...)
Excerpt related to
service strategies:
As companies struggle to control costs, the supply chain and management of supply resources have come under scrutiny. The
supply chain is one area...
Published:
2009-07-24
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Abstract:
Intentia has poured Java into its enterprise resource planning system, Movex, to meet the growing demand for functional enhancements
and remote accessibility, without ripping and replacing legacy systems. However, are users willing to make the transition? (...)
Excerpt related to
service strategies:
Intentia has poured Java into its enterprise resource planning system, Movex, to meet the growing demand for functional enhancements
and remote ac...
Published:
2005-10-06