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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 service resource planning scm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Service Parts Planning RFI/RFP Template

Planning, Service Delivery and Execution, Workforce Optimization, Logistics Transportation and Reverse Logistics, Analytics and Reporting, Utilities, Product Technology  

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Documents related to » service resource planning scm

Enterprise Resource Planning (ERP) in a Nutshell


In this blog, we want to make readers more familiar with the logic behind our Evaluation Centers on our Web site by categorizing them—and, at the same time, we want to represent our understanding of manufacturing and enterprise resource planning (ERP) systems classification in general. We did not reinvent the wheel, but we are one of the few companies offering software selection services that

service resource planning scm  you probably are a service company and think you don’t need an ERP. Before you start looking for something else, let’s take a look at the definition for “resource” on Wikipedia: “A resource is any physical or virtual entity of limited availability, or anything used to help one earn a living.” To earn a living in services, you need project and expense management, back-office functionality, and others, which are grouped together into our ERP for Services knowledge base. A special kind of Read More

Extended Enterprise Resource Planning Vendor Shows Its Lean Side


About two-thirds of SoftBrands' revenue comes from its manufacturing division, which includes evolution, a platform neutral, extended enterprise resource planning product, and DemandStream for lean automation.

service resource planning scm  including evolution''s own Web service that allows dynamic access to any existing user function, and the linking of services from multiple applications into a cohesive set of processes Migration of business rules management from the traditional application layer to a rules management layer configured through the BPM designer BPM workflow engine that provides for the visualization, execution, and management of business processes, which are realized through continuous process improvement events. To that Read More

Enterprise Resource Planning Systems Audio Conference


This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It then reviewed the critical differentiating ERP criteria, as well as detailed comparisons of the several major ERP vendors: SAP, Oracle, PeopleSoft, J.D. Edwards, Baan, Intentia, System Software Associates (SSA),Geac Computers, Industrial & Financial Systems (IFS), QAD, MAPICS, Symix Systems, Great Plains, and Lawson Software.

service resource planning scm  criteria. Number 3: Corporate Service and Support - defines the capability of the vendor to provide implementation services and ongoing support. Repeated industry surveys have identified this category as the single largest differentiating factor among potential selection options, as well as the greatest indicator of ultimate user implementation success and long term vendor viability. A proper professional services and support evaluation should include both subjective, qualitative measures validated by Read More

Enterprise Resource Planning Vendors Address Lean Manufacturing


Intentia, Fujitsu Glovia, QAD, and SSA Global's solutions supporting lean manufacturing are examined. Which areas the extended enterprise resource planning (ERP) vendors excel in depends on their original ERP system's suitability for repetitive versus to-order environments.

service resource planning scm  in use, the customer service levels, and the buffer performance evaluation. Accordingly, buffer or supermarket master data within the QAD application identifies details of buffer stock calculations, such as current maximum buffer stock, the method used for determining buffer, the order point (either calculated as the sum of the demand over the lead time [DLT] and the safety stock or set manually), safety stock or safety time, service level, buffer evaluation limits (e.g., warning only or critical), Read More

A Veteran Enterprise Resource Planning Vendor Makes a SaaS-y Statement


Glovia International has launched the first full-fledged and versatile, manufacturing-oriented solution that is an on-demand, enterprise resource planning software-as-a-service application. Its solution is good news for small and medium businesses in more ways than one.

service resource planning scm  service and repair, and service orders modules; connectivity and business intelligence—including the electronic data interchange (EDI), XML, application adapters, external interface facility, Interstage , Visual-ARMS , ActionDESK , Publisher , and Cognos BI capabilities; and tools and technology—including the audit manager, security manager, shop floor data collection, web client, application development tools, and code comparison tools. Possibly most beneficial for Glovia is the availability of Read More

Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk


IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

service resource planning scm  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More

Supply Chain Management (SCM)


Supply chain management (SCM) systems are used to coordinate the movement of products and services from suppliers to customers (including manufacturers, wholesalers, and retailers). These systems are used to manage demand, warehouses, trade logistics, transportation, and other issues concerning facilities, and movement and transformation of materials on their way to customers.

service resource planning scm  movement of products and services from suppliers to customers (including manufacturers, wholesalers, and retailers). These systems are used to manage demand, warehouses, trade logistics, transportation, and other issues concerning facilities, and movement and transformation of materials on their way to customers. Read More

Evans Resource Group


Evans Resource Group (ERG) is a global leader in SOA and BPIC security. Its patent-pending testing, mapping, and monitoring software offerings, combined with its expert assessment and remediation consulting services, provides a comprehensive and holistic approach to an area of the network that is overwhelmingly lacking in security; the business process interconnectivity space. Evans Resource Group specializes in BPIC and SOA applications and provides solutions for data security and IT governance in the government and commercial sectors.

service resource planning scm  assessment and remediation consulting services, provides a comprehensive and holistic approach to an area of the network that is overwhelmingly lacking in security; the business process interconnectivity space. Evans Resource Group specializes in BPIC and SOA applications and provides solutions for data security and IT governance in the government and commercial sectors. Read More

Sage Abra HRMS 10.0 for Human Resource Management Certification Report


Sage Abra HRMS 10.0 is now TEC Certified for online comparison of human resource management (HRM) systems in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

service resource planning scm  Abra HRMS 10.0 for Human Resource Management Certification Report Sage Abra HRMS 10.0 is now TEC Certified for online comparison of human resource management (HRM) systems in TEC''s Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

The Evolution of IT as a Service


Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that characterize today‟s market, and the result is IT service providers anxious to find a new way of delivering their services. Learn about innovative IT-as-a-Service initiatives that are defining the new IT value chain of the future.

service resource planning scm  of IT as a Service Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that characterize Read More

Reverse Logistics for Service


Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more.

service resource planning scm  Logistics for Service Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more. Read More

The ROI of Software as a Service


Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments.

service resource planning scm  of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More

The CEO’s Guide to Succession Planning: Managing Risk & Ensuring Business Continuity


To effectively transform succession planning from a manual, paper-based process to one that is systematic and technology-enabled, CEOs must focus on laying a solid foundation supported by strong executive leadership. Read this CEO guide to get five key tips to jump-start your succession planning efforts to better manage risk and ensure business continuity and to know how a strong succession strategy can impact your company.

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The State of Service Management


This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance.

service resource planning scm  State of Service Management This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance. Read More