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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » service provider offering ims


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

service provider offering ims  Mediation Solution--Competitive Advantage Enabler Service Provider is also known as : Service Provider List , Service Provider Model , Service Provider Offering , Service Provider Review , Service Provider Search , Access Service Providers , Affordable Service Providers , Billing Service Providers , Broadband Service Providers , Business Service Providers , Communications Service Providers , Community Service Providers , Compare Service Providers , Computer Service Providers , Data Service Providers , DSL Read More...
Acquisitions Fuel Vendor Growth in the Enterprise Applications Field
Infor cites continued organic growth, license revenue from new customers, and install base cross-selling and up-selling as key growth drivers for the group. The

service provider offering ims  of license revenue to service and maintenance revenues, several legacy-status products in unrelated industries, and so on) and thus affecting future earnings per share or similar financial metrics for its investors. Again, it is commendable that SSA Global exercised restraint and forethought in this respect, given that only a few years ago the vendor would not have thought twice before jumping at the market share growth opportunity (and also given its 2003 acquisition of mainframe-based cash-cow financial Read More...
Saba Software: All about People (Cloud) - Part 3


service provider offering ims  and  software as a service (SaaS)  customers. Saba has been providing its software as a service in the cloud for many years now, and it now has six million users in the cloud. Several of Saba’s leading customers have been migrating to cloud-based offerings, and the transition is fairly straightforward since both the private cloud and public cloud offerings are based on the same code base.  For customers with complex customizations, the vendor provides its professional services offerings to help with Read More...
Transition for Manhattan Associates Necessary for Long Term Growth
Based in Atlanta, Georgia, $78 million Manhattan Associates, Inc. develops, markets, and supports supply chain execution systems for distribution center

service provider offering ims  equipment, and other peripherals. Service provider partnerships: Manhattan has one of the most comprehensive service provider partner networks of its peers. Its 20+ systems integrator partners include Andersen Consulting, Deloitte & Touche, PricewaterhouseCoopers, EDS, plus a host of smaller, specialty firms like AnswerThink, Clarkson-Potomac, and Sedlak Management Consultants. Vendor Challenges Dropping license revenues: Although license revenues nearly doubled from $7.2 million in FY97 to $13.8 million Read More...
Oracle Further Orchestrates Its SOA Forays Part Two: Strategy
Oracle''s vision of a complete collaborative e-Business solution requires a database strategy, an application server strategy, and an e-business strategy. Will

service provider offering ims  which is Oracle''s enterprise service bus (ESB). It provides a framework to integrate heterogeneous environments including enterprise applications, legacy systems, and databases. Generally speaking, an ESB, also referred to as a message broker, is an open standards-based distributed synchronous or asynchronous messaging middleware. It should provide secure interoperability between enterprise applications via XML, Web services interfaces, and standardized rules-based routing of documents. In practice, this Read More...
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

service provider offering ims  Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More...
IFS Field Service Management Is Now a TEC Certified Solution
TEC is pleased to announce that IFS Field Service Management is now part of Technology Evaluation Centers’ (TEC’s) field service management (FSM) certified

service provider offering ims  Field Service Management Is Now a TEC Certified Solution TEC is pleased to announce that IFS Field Service Management is now part of Technology Evaluation Centers’ (TEC’s) field service management (FSM) certified solutions and available for evaluation online in the  Enterprise Resource Planning  (ERP) and  Customer Relationship Management  (CRM) Evaluation Centers. Within the next few weeks, the IFS Certification Report will be available for download on the  TEC Certification Reports page . Read More...
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

service provider offering ims  Right Device for Field Service Mobility Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More...
Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every

service provider offering ims  for Service Enterprises Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and Read More...
VSI Putting Its Service Management Feelers Out
Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic

service provider offering ims  Putting Its Service Management Feelers Out For many manufacturers, aftermarket sales and service is where they cement a valued customer experience. Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic initiative. Along these lines, several ERP firms have announced partnerships with Vertical Solutions Inc. (VSI) to extend their solutions for companies to connect back-office and service operations. VSI Read More...
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

service provider offering ims  Revenue from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn''t identify one person, or Read More...
Software as a Service: A Cheaper, Faster Way to Access Applications
The dismal economy hasn''t been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is

service provider offering ims  as a Service: A Cheaper, Faster Way to Access Applications The dismal economy hasn''t been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is increasing thanks to customers who seek better/more targeted functionality, quicker deployment/access, lower up-front and ongoing cost, and ease of use. Learn why SaaS has a history of thriving in down cycles, and what to look for in a SaaS solution. Read More...
Ventyx Service Suite
The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the

service provider offering ims  Service Suite The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the Read More...
10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

service provider offering ims  broadband supplier and your service provider are all pointing ingers at each other, you want a provider that will step up to solve the problem. These are all questions to ask the provider directly. If they can''t more than satisfy you in this area, look elsewhere. Your communications system is vital to your success, so don''t put yourself in a position of being held hostage by an incompetent provider. It obviously helps if your broadband supplier and your IP phone provider are one and the same, but Read More...

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