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Abstract:
Your Challenge: Get Decision Makers' Approval for Service and Maintenance Application. Specific, Measurable, Achievable, Relevant
and Time-Bound. If you’re not using a service and maintenance application, you may have reached the point where manual systems
no longer support the pace of business. Where t (...)
Excerpt related to
service operation automation:
Your Challenge: Get Decision Makers' Approval for Service and Maintenance Application. Specific, Measurable, Achievable,
Relevant and Time-Bound. I...
Published:
2010-03-11
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Abstract:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer satisfaction. ClickSoftware, rooted in field service workforce scheduling and optimization, provides
automated workforce management and optimization solutions, (...)
Excerpt related to
service operation automation:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer ...
Published:
2011-01-05
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Abstract:
Identify and leverage your existing service life cycles with IBM service management solutions. Free white paper! Service management
has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support
their customers, suppliers, and business partners (...)
Excerpt related to
service operation automation:
... In this instance, the term encompasses a service from conception through design, introduction,
operation, and finally retirement and withdrawal. ...
Published:
2010-04-23
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Abstract:
Sales force automation makes it possible, and you can learn how in the sales force automation buyer's guide. (...)
Excerpt related to
service operation automation:
... operation more efficient and profitable. Download your PDF copy of Sales Force Automation
Buyer's Guide today. For assistance, please contact customer service. ...
Published:
2010-03-11
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Abstract:
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations. Get Free Information and Other Solutions
Related to IT Effectiveness and IT Operations. IT is often characterized as distinct groups pursuing individual agendas and
launching disconnected initiatives to increase operational (...)
Excerpt related to
service operation automation:
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations. Get Free Information and Other Solutions
Related to IT Effectiven...
Published:
2010-03-11
-
Abstract:
Sales force automation makes it possible, and you can learn how in the sales force automation buyer's guide. (...)
Excerpt related to
service operation automation:
... operation more efficient and profitable. Download your PDF copy of Sales Force Automation
Buyer's Guide today. For assistance, please contact customer service. ...
Published:
2010-03-11
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Abstract:
How to Maximize Your IT Services with Lifecycle Management. Reports and Other Software Program to Use In Your Dynamic System
with Lifecycle Management. As businesses become increasingly dependent on technology, service quality becomes more important.
With so much riding on IT’s performance, a new servic (...)
Excerpt related to
service operation automation:
How to Maximize Your IT Services with Lifecycle Management. Reports and Other Software Program to Use In Your Dynamic System
with Lifecycle Managem...
Published:
2010-03-11
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Abstract:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Excerpt related to
service operation automation:
Differentiation through Service Excellence. ... While revenue is flattening for many product
businesses, service income is increasing. ...
Published:
2010-03-11
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Abstract:
Simplify Batch Scheduling through Consolidation and Automation. Download IT Report on Batch Scheduling, Consolidation and
Automation. Many of today’s business processes require batch operations. But IT organizations are struggling to keep up with
scheduling as batch windows shrink and more jobs are adde (...)
Excerpt related to
service operation automation:
... Simplify batch scheduling through consolidation and automation. ...
Improve service levels while reducing costs with ... batch processes to ensure continuing
operation. ...
Published:
2010-03-11
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Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
service operation automation:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
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Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
service operation automation:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
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Abstract:
Discover the nine substantial benefits of software-as-a-service business intelligence (BI).Read free Technology Evaluation
Centers white papers! Cloud business intelligence (BI) solutions—also known as software-as-a-service (SaaS) or on-demand solutions—can
offer a timely and cost-effective resource f (...)
Excerpt related to
service operation automation:
The Nine Substantial Benefits of Software-as-a-service Business Intelligence. Source: Birst. Document Type:
White Paper Description ...
Published:
2010-04-05
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Abstract:
Giving Service Companies a Fast Start: SAP Business All-in-One Fast-start Program. Find Solutions and Other Information Associated
with the SAP Business All-in-One Fast-start Program. Whatever you offer as a service provider, success depends on how well
you manage key accounts to ensure long-term relation (...)
Excerpt related to
service operation automation:
Giving Service Companies a Fast Start: SAP Business All-in-One Fast-start Program. Find Solutions and Other Information Associated
with the SAP Bus...
Published:
2010-03-11
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Abstract:
Reducing Operational Risk of IT Service in Finance. Browse Free IT Guides on Reducing Operational Risk of IT Service in Finance.
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised
by the Basel Committee's New Capital Accord expec (...)
Excerpt related to
service operation automation:
Reducing Operational Risk of IT Service in Finance. Browse Free IT Guides on Reducing Operational Risk of IT Service in Finance.
An overview for CI...
Published:
2010-03-11
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
service operation automation:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
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Abstract:
Get Closer to Your Best Customers: a Shift in Customer Strategies in a Time of Crisis. Find Out Software Solutions and Applications
for the Customer Strategies. An unsettled economy needs a different approach to managing revenues. Companies must identify
their most profitable customers and the most effect (...)
Excerpt related to
service operation automation:
Get Closer to Your Best Customers: a Shift in Customer Strategies in a Time of Crisis. Find Out Software Solutions and Applications
for the Custome...
Published:
2010-03-11
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Abstract:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
Excerpt related to
service operation automation:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
Published:
2006-03-16
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Abstract:
In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM)
software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance
testing involves three basic flavors: user acceptance, o (...)
Excerpt related to
service operation automation:
... Test automation tools, used skillfully, can give you extraordinary reach and ...
Tools used to monitor a system for service levels live operation are also ...
Published:
2004-10-13
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Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
service operation automation:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Excerpt related to
service operation automation:
... collaboration, compliance, optimization, and automation (ie, via ...
monitoring and insight into the process operation. ... frills software as a service
(SaaS) fashion ...
Published:
2008-08-06