-
Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
service offerings:
Improved service management boosts revenue from both service offerings
and new product sales, while improved customer service and enhanced offerin...
Published:
2005-08-02
-
Abstract:
Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently
expanded its service offerings by introducing two new strategic service programs both to woo customers and to survive in this
emerging field. (...)
Excerpt related to
service offerings:
Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently expanded
its service offe...
Published:
2006-12-13
-
Abstract:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM
market. A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors.
Find out how Onyx is staking its claim. (...)
Excerpt related to
service offerings:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market.
A strong custome...
Published:
2000-12-04
-
Abstract:
Strategy in digital business has become an increasingly significant component of Digital Business Service Provider (DBSP)
offerings. Pure plays have and are becoming more experienced, and are serious competitors to the more traditional strategists.
DBSP strategists take over where the traditional consult (...)
Excerpt related to
service offerings:
Strategy in digital business has become an increasingly significant component of Digital Business Service
Provider (DBSP) offerings. Pure plays ha...
Published:
2000-10-03
-
Abstract:
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com.
The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It
then reviewed the critical differentiating s (...)
Excerpt related to
service offerings:
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com.
The pre...
Published:
2000-08-10
-
Abstract:
The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement
parts inventory. To meet these challenges, heavy investments have been made in extensive spare ad replacement parts networks. (...)
Excerpt related to
service offerings:
The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement
parts inventory. To mee...
Published:
2005-07-30
-
Abstract:
Significant differences exist between the new parts production supply chain and the service and replacement parts supply
chain. Companies using conventional, new product inventory methods are missing opportunities to improve efficiency and effectiveness. (...)
Excerpt related to
service offerings:
Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain.
Companies using c...
Published:
2005-08-01
-
Abstract:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials and accounting, asset management, and human capital management applications to supply chain management
and channel management solutions. (...)
Excerpt related to
service offerings:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials ...
Published:
2007-01-15
-
Abstract:
The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee
salaries, and other overhead costs, transporters often face the prospect of providing their services at lower rates. How can
transporters survive in such a difficult business c (...)
Excerpt related to
service offerings:
The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee
salaries, and oth...
Published:
2008-02-06
-
Abstract:
Read the first of a three-part series aimed at providing small and medium businesses (SMBs) with the necessary tools for cloud
asset implementation. Cloud computing is changing the scope of information technology (IT) management, and organizations
must be highly adaptable to safeguard the continuity of t (...)
Excerpt related to
service offerings:
Read the first of a three-part series aimed at providing small and medium businesses (SMBs) with the necessary tools for cloud
asset implementation...
Published:
2011-02-03
-
Abstract:
Intel’s subsidiary, Intel Online Services recently announced AppChoice™ Managed Hosting Services. The service is designed
to offer applications and hosting within their 'Internet Hosting Environment'. In addition to managed hosting services they
intend to invest $1 billion in the development and in (...)
Excerpt related to
service offerings:
Intel’s subsidiary, Intel Online Services recently announced AppChoice™ Managed Hosting Services. The service is designed
to offer applications a...
Published:
2000-07-27
-
Abstract:
A growing problem with rich multimedia electronic presentations is their increasing file size. Data files, in general, are
larger, making it challenging to send them over the Internet. Most e-mail clients have limitations on attachment sizes, thus
securely sending a one hundred megabyte PowerPoint presen (...)
Excerpt related to
service offerings:
A growing problem with rich multimedia electronic presentations is their increasing file size. Data files, in general, are
larger, making it chall...
Published:
2004-10-23
-
Abstract:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision hierarchy, and highlights the dramatic value proposition available to companies that deploy advanced service
strategies and decision-support tools to address th (...)
Excerpt related to
service offerings:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision h...
Published:
2004-06-22
-
Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
service offerings:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
-
Abstract:
Strategy in digital business has become an increasingly significant component of Digital Business Service Provider (DBSP)
offerings. Pure plays have and are becoming more experienced, and are serious competitors to the more traditional strategists.
However, Razorfish is developing niche expertise in thes (...)
Excerpt related to
service offerings:
Strategy in digital business has become an increasingly significant component of Digital Business Service
Provider (DBSP) offerings. Pure plays ha...
Published:
2000-10-04
-
Abstract:
Microsoft Business Network (MBN) has the potential to deliver the never really (or hardly ever) realized benefits of early
dot-com era Internet trading exchanges or networks that could reasonably and effectively link customers to their trading partners. (...)
Excerpt related to
service offerings:
... In late 2003, MBS enhance its current line of ERP business solutions and service offerings
in terms of helping its small, mid-market segment and even certain ...
Published:
2004-09-02
-
Abstract:
In the U.S. desktop PC market, Hewlett Packard and Gateway have been closely embroiled for the #3 position in the market.
This trend will not continue. TEC forecasts a widening lead for HP throughout 2000. (...)
Excerpt related to
service offerings:
... in Asia & Europe, Gateway would love to talk you. Press for price advantages and local service
offerings. BOTTOM LINE Conclusions. ...
Published:
2000-05-26
-
Abstract:
What are the prospects of SSA GT, now that the revived ERP vendor has recently acquired interBiz with its plethora of application
products from its long archrival as a Computer Associates' division? Will the "two to one is odds" adage prove to be true
in this merger of two veterans? (...)
Excerpt related to
service offerings:
... A fully integrated organizational structure is in place for SSA GT where employees are being integrated,
service offerings are being coordinated and cross ...
Published:
2002-04-25
-
Abstract:
On August 23, MAPICS, Inc., one of the leading mid-market ERP vendors, announced that it is taking steps to reduce costs
through a restructuring plan. Earlier, on July 27, MAPICS reported results for the third quarter of its fiscal 2000. (...)
Excerpt related to
service offerings:
On August 23, MAPICS, Inc., one of the leading mid-market ERP vendors, announced that it is taking steps to reduce costs through
a restructuring p...
Published:
2000-09-11
-
Abstract:
In the U.S. desktop PC market, Hewlett Packard and Gateway have been closely embroiled for the #3 position in the market.
This trend will not continue. TEC forecasts a widening lead for HP throughout 2000. (...)
Excerpt related to
service offerings:
... in Asia & Europe, Gateway would love to talk you. Press for price advantages and local service
offerings. BOTTOM LINE Conclusions. ...
Published:
2000-05-26