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摘要:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
相关的摘录
service knowledge and professional services:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
发表于:
2003-05-28
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摘要:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and
Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings.
Tangible features may take the form of personnel, collateral (...)
相关的摘录
service knowledge and professional services:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant
and Time-Bound. Productizati...
发表于:
2010-03-11
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摘要:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider
model can be a very attractive offering. (...)
相关的摘录
service knowledge and professional services:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and re...
发表于:
2006-09-13
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摘要:
TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O)
specialist, has become a full-fledged service lifecycle manag (...)
相关的摘录
service knowledge and professional services:
TEC's PJ Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visi...
发表于:
2011-04-08
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摘要:
Major vendors are entering the professional services software market and small niche vendors are repositioning themselves
to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market
messages from vendors' functional capabilities. (...)
相关的摘录
service knowledge and professional services:
Major vendors are entering the professional services software market and small niche vendors are repositioning themselves
to compete. This changin...
发表于:
2006-09-04
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摘要:
Service Delivery Innovation: Creating Client Value and Enhancing Profitability. Secure Documents and Other Computer Software
to Use In Your System for Creating Client Value and Enhancing Profitability. The rules for success in today’s fiercely competitive
market are constantly changing. Through service (...)
相关的摘录
service knowledge and professional services:
Service Delivery Innovation: Creating Client Value and Enhancing Profitability. ... Through
service delivery innovation, a company can differentiate itself. ...
发表于:
2010-03-11
-
摘要:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
相关的摘录
service knowledge and professional services:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
发表于:
2003-05-28
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摘要:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
相关的摘录
service knowledge and professional services:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
发表于:
2007-04-09
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摘要:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
相关的摘录
service knowledge and professional services:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
发表于:
2006-01-02
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摘要:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
相关的摘录
service knowledge and professional services:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
发表于:
2006-04-13
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摘要:
In the webcastTop 5 Reasons Professional Services Organizations Are Embracing the Cloud, find out why cloud technology has
so captivated PSOs and l... (...)
相关的摘录
service knowledge and professional services:
... the central role of knowledge workers in ... the cloud can benefit
your professional service organization. ... for Top 5 Reasons Professional
Services Organizations Are ...
发表于:
2010-11-19
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摘要:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources and seek to optimize the service chain. What are these solutions and how do they work? (...)
相关的摘录
service knowledge and professional services:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources a...
发表于:
2001-03-23
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摘要:
Lawson is sticking to its focus on selected vertical markets, but going forward the tenets of that focus will likely be more
finely tuned. Namely, the vendor has lately accelerated development, in part through a number of appetizing acquisitions,
of its traditional vertical functionality to ensure contin (...)
相关的摘录
service knowledge and professional services:
Lawson is sticking to its focus on selected vertical markets, but going forward the tenets of that focus will likely be more
finely tuned. Namely,...
发表于:
2003-11-07
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相关的摘录
service knowledge and professional services:
... Finally, professional services jobs are assigned to a person ...
customer expectations for faster service delivery grow ... number of global mobile knowledge
workers is ...
发表于:
2010-03-19
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摘要:
This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional
service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning
(ERP) and other enterprise systems. With the right (...)
相关的摘录
service knowledge and professional services:
Professional Service Strategies that Win: Executive View of the Cloud. Source: Technology
Evaluation Centers. Document Type: TEC Report ...
发表于:
2011-02-14
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摘要:
On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims
to help services firms better manage financial and human-resources systems. On March 6, Lawson Software reaffirmed its position
as a “premier total solution provider for the profess (...)
相关的摘录
service knowledge and professional services:
On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims
to help services firms b...
发表于:
2000-04-12
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摘要:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
相关的摘录
service knowledge and professional services:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
发表于:
2008-02-25
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摘要:
What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their
utilization rates has become an important foundation for coordinating a full range of business activities amongst increasingly
virtual teams both within and outside the four-walls. (...)
相关的摘录
service knowledge and professional services:
What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their
utilization rates has be...
发表于:
2003-12-27
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摘要:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
相关的摘录
service knowledge and professional services:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
发表于:
2006-01-02
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摘要:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
相关的摘录
service knowledge and professional services:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
发表于:
2002-03-08