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Abstract:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision hierarchy, and highlights the dramatic value proposition available to companies that deploy advanced service
strategies and decision-support tools to address th (...)
Excerpt related to
service framework:
This article describes the unique challenges of the service supply chain, provides a framework
for understanding the service management decision h...
Published:
2004-06-22
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Abstract:
The Service Parts Planning RFP Template covers industry-standard functional criteria of Service Parts Planning that can help
you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template,
it is a working document that serves as a knowledge base r (...)
Excerpt related to
service framework:
... excel, Service Parts Planning form, Service Parts Planning format,
Service Parts Planning formula, Service Parts Planning framework, Service
Parts Planning grid ...
Published:
-
Abstract:
The human resources (HR) department can—and should—deliver contributions to the organization's bottom line. Through technologies
and service providers, HR can move from being merely a cost center to being an essential component for achieving corporate
objectives. (...)
Excerpt related to
service framework:
The human resources (HR) department can—and should—deliver contributions to the organization's bottom line. Through technologies
and service provi...
Published:
2006-06-05
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Abstract:
IT initiatives driven within silos, where each department maintain its own project management office, inhibits the overall
cohesiveness and effectiveness of corporate strategy. This document outlines best practices to centralize and deliver a scalable
and robust project management framework strategy. (...)
Excerpt related to
service framework:
... implemented, will deliver a robust and scalable project management framework strategy
for ... It is becoming more evident that service and product providers must ...
Published:
2005-09-21
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Abstract:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically been located in products and services, it is now located in the value produced by the customer. (...)
Excerpt related to
service framework:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically...
Published:
2006-09-21
-
Abstract:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically been located in products and services, it is now located in the value produced by the customer. (...)
Excerpt related to
service framework:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically...
Published:
2006-09-21
-
Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
service framework:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
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Abstract:
Intuitive, Visibility, and Epicor offer .NET Framework-managed code products, but their "if it ain't broke, don't fix it"
mindset might work against them unless they can prove higher value propositions, such as new, more quickly developed vertical
functionality. (...)
Excerpt related to
service framework:
Intuitive, Visibility, and Epicor offer .NET Framework-managed code products, but their "if it ain't broke, don't
fix it" mindset might work again...
Published:
2006-10-05
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Abstract:
Managing assets needs to be done in a truly proactive approach, one that ties the management of physical assets to the corporate
objectives. The initial momentum to begin the sequence comes from the vision of a future state. This needs to clearly represent
the corporate objectives and goals, and expressi (...)
Excerpt related to
service framework:
The Strategic Importance of Asset Management Part Three: A New Framework. Daryl Mather ...
Comments A New Framework for Asset Management. As ...
Published:
2003-12-20
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Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
Excerpt related to
service framework:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
-
Excerpt related to
service framework:
... steel-manufacturing-framework.png steel-manufacturing-framework.png.
... Retail's BIG Blog; Service Matters; Siemens PLM Software Blog; Sixteen Ventures
SaaS blog; ...
Published:
2009-08-11
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Abstract:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does have to face up to a variety of challenges, some of which are of its own making. (...)
Excerpt related to
service framework:
Although Click Commerce is a thriving provider of on-demand supply chain management (SCM) solutions for a variety of worldwide
industries, it does...
Published:
2006-11-16
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Abstract:
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However,
a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation
to even the smallest organizations. (...)
Excerpt related to
service framework:
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However,
a trend has recent...
Published:
2009-09-07
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Abstract:
To meet the needs of a demand driven market, Apptricity is leveraging service oriented architecture to deploy and integrate
modules. (...)
Excerpt related to
service framework:
To meet the needs of a demand driven market, Apptricity is leveraging service oriented architecture to deploy and integrate
modules.
Published:
2005-10-14
-
Excerpt related to
service framework:
... 9 builds on the approach used in Vantage but extends service-orientation to ...
that allows this diverse UX design is called the Epicor Everywhere™ Framework. ...
Published:
2009-08-05
-
Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
service framework:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
-
Abstract:
IFS invested heavily in both product development and worldwide growth infrastructure for a few years, now with that infrastructure
in place, the company’s financial position has improved. This balancing of expenditures to promote global growth and improved
cash flow has long been IFS’ mixed blessing (...)
Excerpt related to
service framework:
... IFS To Be At Customers' (Web) Service PJ Jakovljevic - July 2, 2002. ...
2002 includes the latest version of the IFS Connect integration framework, which provides ...
Published:
2002-07-02
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Abstract:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from
those offered by the enterprise resource planni (...)
Excerpt related to
service framework:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project...
Published:
2005-12-13
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Abstract:
The Microsoft .NET strategy continues to confuse many, due to the lack of understanding of the technology. Indeed, because
of the massive marketing campaign undertaken by Microsoft, many vendors have adopted a "too liberal" approach to marketing
.NET Framework-based initiatives. (...)
Excerpt related to
service framework:
The Microsoft .NET strategy continues to confuse many, due to the lack of understanding of the technology. Indeed, because
of the massive marketin...
Published:
2006-10-02
-
Abstract:
By harnessing .NET possibly more zealously than its creator Microsoft’s Great Plains and Navision enterprise counterparts,
and while difficult market conditions continue to persist, Epicor might be showing us that ‘a brave heart and wise mind’ can
keep it in the mid-market leadership race amongst a (...)
Excerpt related to
service framework:
... The Customer Self-Service Portal is also built on a .NET based portal framework
that is fully integrated with Clientele Customer Support 8.0. ...
Published:
2002-06-11