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Documents related to » it service expectations


SAP Lowers Revenue Expectations
Business applications vendor PeopleSoft took aim at the customer relationship management (CRM) market on October 11 as it announced plans to buy Vantive, a maker of CRM software. The stock-for-stock deal, valued at $433 million, gives PeopleSoft a comprehensive electronic-business solution designed to help companies attract, serve, retain, and analyze their customers, a PeopleSoft spokesman said.

SERVICE EXPECTATIONS: SAP Lowers Revenue Expectations SAP Lowers Revenue Expectations P.J. Jakovljevic - October 20, 1999 Read Comments Event Summary Enterprise resource planning vendor SAP announced on October 13 that it anticipates its 1999 revenues to be lower than initially expected. Following an analysis of third-quarter results, to be announced next week, SAP s board of directors said it abandoned expectations of a 20% to 25% increase in revenue and improved pretax profit margin of up to 1 percentage point. SAP s board
10/20/1999

Great Expectations: What Users Want from the Mobile Web Experience
The combination of more sophisticated devices, more powerful browsers, and superior connectivity have elevated end-user expectations for the mobile Web. This white paper examines performance statistics and research gleaned from four key verticals: search, retail, banking, and airline. These high-impact, high-traffic areas expose crucial insights on the relationship between mobile Web performance and market leadership.

SERVICE EXPECTATIONS: |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
9/23/2010 2:58:00 PM

Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

SERVICE EXPECTATIONS: Service Productization Service Productization Source: Epicor Document Type: White Paper Description: Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with
5/16/2005 12:00:00 AM

ERP Survey: Will the Cloud Meet Your Expectations? » The TEC Blog
Blog Retail s BIG Blog Service Matters Siemens PLM Software Blog Sixteen Ventures SaaS blog Software as Services Software Safari Blog Sourcing Innovation blog Spend Matters Stefano Demiliani s blog on Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the

SERVICE EXPECTATIONS: change management, Cloud, ERP, expectations, survey, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
27-05-2011

Will Servigistics Click on More Service Cylinders? – Part 2 » The TEC Blog
Servigistics Click on More Service Cylinders? – Part 2 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here.

SERVICE EXPECTATIONS: aftermarket service, click commerce, click software, marlin equity, mca solutions, sap ivn, service lifecycle management, service network services, servigistics, slm, sns, solarsoft, ssm, strategic service management, vendavo, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
12-08-2009

KPI-driven Supply Chains: How to Master Complexity, Optimize Inventories, and Meet Rising Customer Expectations
In today’s competitive markets, manufacturers and distributors are challenged to achieve supply chain efficiencies that are on par with their rivals. To stay profitable, they must adopt key performance indicators (KPIs) to drive processes. But KPI-driven supply chain execution requires manufacturers and distributors to instrument, analyze, control, and optimize their end-to-end supply chain processes. Find out more.

SERVICE EXPECTATIONS: |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
5/11/2010 2:41:00 PM

Web-enabled Applications and the Internet: Satisfying the Growing Expectations of Business Users
Businesses today are increasingly committed to Web-enabled applications as a cost-effective way of delivering critical business solutions. But as more and more businesses follow suit, it becomes increasingly apparent that better performance and availability across the Internet must be realized by the early movers in order to maintain their lead. With the deployment of advanced products and services, this can be achieved.

SERVICE EXPECTATIONS: |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
11/18/2007 9:10:00 AM

IT Service Management—A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support.

SERVICE EXPECTATIONS: IT Service Management—A Road Map for Success IT Service Management—A Road Map for Success Source: EquaTerra Document Type: White Paper Description: Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment
2/15/2008 2:37:00 PM

It s the Aftermarket Service, Stupid! (Part II) » The TEC Blog
Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts [ evaluate this product ]. That blog post also tackled MCA’s notably good times during 2007. In the meantime, an informative post on MCA was also published by the Sourcing Innovation blog . A related 2007 milestone at MCA included a significant expansion with both new and existing customers in core markets, including aviation and defense (A&D), high-tech, and semiconductor manufacturing.

SERVICE EXPECTATIONS: aftermarket service, inventory optimization, mca solutions, mca spo, multi echelon inventory, Oracle, pbl, performance based logistics, SAP, service level agreement, service planning & optimization, servigistics, sla, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
02-07-2008

Vertical Solutions Inc.—All About Field Service: Part One » The TEC Blog
bio )   Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and relevance globally. The manufacturing industry has always been an active user of FSM software solutions, but as companies reinvigorate their post-sales support strategies, one can see continued growth in this market segment. Companies are recognizing that post-sales service is a profit generator and revenue driver, and are increasingly

SERVICE EXPECTATIONS: field service management, fsm, Kris Brannock, vcontactcenter, Vertical Services Platform, Vertical Solutions, vservicemanagement, VSI, vsm, VSP, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-08-2013

abas Distribution for Trade and Service Companies
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SERVICE EXPECTATIONS: Distribution for Trade and Service Companies abas Distribution for Trade and Service Companies Source: ABAS Software Document Type: Brochure Description: ... abas Distribution for Trade and Service Companies style= border-width:0px; />   comments powered by Disqus Source: ABAS Software Learn more about ABAS Software Readers who downloaded this brochure also read these popular documents! Best Practices for ERP Implementation 3 Key Areas to Reduce Costs with Lean Techniques TEC 2012 Business
8/27/2010 2:06:00 PM


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