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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » service event resolution it


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

service event resolution it  IT Event Resolution , Service Event Resolution , Method for Event Resolution , Challenges of the Event Resolution . Top 10 Requirements Identified   The Foundation of ITSM and Business Service Management   Contents   Abstract This study explores the existing event resolution processes in over 100 companies with 1,000 or more employees. The findings suggest many IT organizations have a low level of satisfaction with the current event resolution processes and applications. These processes and Read More...
Can Webplan Reconcile Planning and Execution? Part One: Event Summary
According to the early signs, it appears that key elements of Webplan''s business plan are producing results with dividends. These elements involve positioning

service event resolution it  markup language (XML) Web service developed using Microsoft Visual Studio .NET provided an XML interface to the former Webplan CeO platform (recently renamed into RapidResponse Server ). This has permitted applications and servers on almost any vendor platforms to take advantage of Webplan solutions based on Webplan technology, such as real time adaptive planning and trading partner collaboration, over the Internet. The new XML interface will be offered as a component of the RapidResponse Server, which Read More...
A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

service event resolution it  (RMA) creation to disposition Service Network Visibility (SNV) —Order Visibility, Inventory Visibility, and Collaboration Event Management —Multi-Echelon Exception Detection, Notification/Escalation, and Work Queue WMS —Inbound, Outbound, Inventory Management, and Task Engine. Repair Management —Work in Process (WIP) Management, Parts/ Labor Tracking, Repair/Failure Analysis, Warranty Tracking KPI Management —Insight Solution Pack (out-of the box dashboard reports) In 2010, the SL product Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

service event resolution it  is undeniable: IT system service is a significant factor in this calculation. Thus, severe complications arise for a bank where IT failure occurs, since the resulting state of the business is not aligned with the risk provision. On the business side, Basel II specifically cites business disruption, data loss, and security breaches arising from system failure as event types to be covered. Consequently, a CIO must ensure adequate tools and procedures are in place that: Provide an accurate assessment of the Read More...
Oracle Renders Its PLM Outline Part One: Event Summary
Although its PLM solutions will not likely be the

service event resolution it  engineers, production planners, field service personnel, purchasing, marketing, C-level executives, suppliers, and other trading partners. This still evolving category of software should help any manufacturing company deliver a product and continually enhance it by helping it manage and automate materials sourcing, design & visualization, engineering change orders (ECOs), and product documentation, such as test results, product packaging, and post-sales data. It should also help companies manage through Read More...
The 8 Ways Outdated ERP Damages Your Business
In today''s market, enterprise resource planning (ERP) systems need to adapt quickly to changing conditions. Download this white paper to find out how outdated

service event resolution it  ERP Upgrade,Upgrade ERP,Upgrading ERP,ERP Customization,Customize ERP,Cloud ERP,ERP,ERP Software,SaaS ERP,Web ERP,Web-based ERP,Cloud business software,business software,SaaS business software,web-based business software Read More...
Five Standard Features Any VoIP System Should Have
Here''s a guide to quickly fill you in on the Five Standard Features Any VoIP System Should Have.

service event resolution it  assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Read More...
SAP Defies Economic Slowdown, For Now
In January, SAP announced upbeat results for Q4 2000, in contrast to the current market slowdown. However, 8% license revenue growth in North America is much

service event resolution it  the SAP sales and service force, particularly in the US, can demonstrate the touted benefits to the prospect or customer. One would be hard pressed to find a case where SAP should not be included on at least an initial long list of vendors in a global ERP selection. The depth and breadth of mySAP.com''s offerings may be attractive to a wide range of companies, both industry- and size-wise. More comprehensive recommendations for both current and potential SAP users can be found in SAP - A Leader Under Read More...
Fighting Back: How Product Data Management Can Give You the Competitive Edge
Canadian manufacturers are getting squeezed. Challenged by a rising Canadian dollar, forced to hold the line on prices in the US market, pressured by customer

service event resolution it  | Project Data Management Service | Project Data Management Software | Online Data Management Solution | Online Data Management Application | Tools for Online Data Management | Online Data Management Experience | Online Product Data Management Technologies | Business Product Data Management | Business Data Management Structure | Business Data Management Plan | Business Data Management Solution | Business Data Management Group | Business Data Management Model | Advanced Data Management Tool | Advanced Read More...
Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Two: Baan Under Invensys
Baan''s phase under Invensys, after a turbulent three years that have seen considerable people, market and technology change, and considerable worthwhile

service event resolution it  a realistic sales and service needs projections. There has been a much leaner management structure as well, while a consolidation of sales and development facilities worldwide had also taken place. 2002 was a continuation of a very methodical turnaround being led by Baan''s president, Laurens van der Tang, as the Baan business strategy of providing industrial companies in its core vertical industries with a comprehensive range of applications focused on core business functions including ERP, CRM, SCM, and Read More...
SuiteWorld 2014: NetSuite’s Cloud Ebullience Goes On
“NetSuite is the real deal in the enterprise applications space”—the main message of the recent SuiteWorld 2014 conference—was proven by CEO Zach Nelson during

service event resolution it  to its partners, a service other cloud vendors charge partners for). Partners also develop their own expertise and sell—currently 40% of new NetSuite revenues come via partners.   Catering to Multiple Verticals and Company Sizes   In fiscal 2014, NetSuite projects revenue to be over $545 million (USD) and approximately $20 million (USD) profit. While the profit margin might not be that impressive, the company had over $65 million (USD) in operating cash-flow, and currently sits with $479 million Read More...
FRx Poised to Permeate Many More General Ledgers Part Two: Market Impact
Since FRx already has integrations built to over forty leading general ledgers (and now a scalable tool kit available to accommodate virtually all others), the

service event resolution it  without necessarily requesting the services of external programmers or IT staffers. The former Platinum Software (now Epicor) and IBM were both the first customers of FRx Software and the exclusive distributors for the erstwhile product. In 1993 Platinum Software purchased FRx Software and became its exclusive distributor before divesting FRx in 1994. FRx Software was re-founded and established more than thirty strategic partner-distributor relationships, most of which are still very much active. As Read More...
Ross Systems Continues To Slip, But Pledges to Fight Tooth And Claw
Ross Systems'' transition from ERP to e-commerce continues to be daunting. On November 14, the company announced yet another disappointing quarterly report owing

service event resolution it  as a flexible outsourcing service in which customers select a solution tailored to their technology needs. This bold and possibly differentiating move will provide its customers a hosted, subscription based, alternative for their enterprise software solutions. There seems to have been a notable demand for this type of solution as evidenced in recent contracts with Chemetals Inc, LioChem , Elementis and Hussey Copper Ltd . The company believes the reduced operational costs combined with future market Read More...
Case Study: Burton’s Foods
Burton’s Foods, a large biscuit manufacturer, was using business intelligence (BI) software for finance, trading, and more. The company needed to find a new

service event resolution it  updates and improved customer service. Read More...
Poor Data Quality Means A Waste of Money
Data quality sounds like a motherhood and apple pie issue, of course we want our data to be right. However, very few enterprises get serious about it. Maybe

service event resolution it   Read More...

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