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Abstract:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and
Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings.
Tangible features may take the form of personnel, collateral (...)
Excerpt related to
service documentation and professional services:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant
and Time-Bound. Productizati...
Published:
2010-03-11
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Abstract:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources and seek to optimize the service chain. What are these solutions and how do they work? (...)
Excerpt related to
service documentation and professional services:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources a...
Published:
2001-03-23
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Abstract:
On July 14, 2000, at the Fusion 2000 business symposium, Microsoft Corp. announced new tools and programs to support the
growing application hosting market. Application service providers (ASPs) can take advantage of new technical resources, partnerships,
licensing and certification programs. (...)
Excerpt related to
service documentation and professional services:
On July 14, 2000, at the Fusion 2000 business symposium, Microsoft Corp. announced new tools and programs to support the growing
application hosti...
Published:
2000-08-10
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Abstract:
Lawson is sticking to its focus on selected vertical markets, but going forward the tenets of that focus will likely be more
finely tuned. Namely, the vendor has lately accelerated development, in part through a number of appetizing acquisitions,
of its traditional vertical functionality to ensure contin (...)
Excerpt related to
service documentation and professional services:
Lawson is sticking to its focus on selected vertical markets, but going forward the tenets of that focus will likely be more
finely tuned. Namely,...
Published:
2003-11-07
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Abstract:
TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O)
specialist, has become a full-fledged service lifecycle manag (...)
Excerpt related to
service documentation and professional services:
TEC's PJ Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visi...
Published:
2011-04-08
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Abstract:
Taking Control of Your Business Growing Profitably in the Professional Services Market. Search for Case Studies and Other
Software to Use In Your Decision According to the Professional Services Market. How can a professional services firm grow
profitably while providing clients with the services and proje (...)
Excerpt related to
service documentation and professional services:
Taking Control of Your Business Growing Profitably in the Professional Services Market. Search for Case Studies and Other
Software to Use In Your D...
Published:
2010-03-11
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Abstract:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from
those offered by the enterprise resource planni (...)
Excerpt related to
service documentation and professional services:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project...
Published:
2005-12-13
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Abstract:
The Project Portfolio Management (PPM) RFP Template for Professional Services Automation (PSA) covers industry-standard functional
criteria of PPM for Professional Services Automation that can help you easily gather and prioritize your business needs in
a simple and categorized excel document. More than a (...)
Excerpt related to
service documentation and professional services:
... Documentation of achievements and lessons learned; Verification ...
RFP Template for Professional Services Automation (PSA ... connection between
the service and project ...
Published:
-
Abstract:
TechnologyEvaluation.COM analysts have separated the software negotiation process into three discrete categories. All three
are critical individually, yet should always be pursued within the context of the larger discussion. (...)
Excerpt related to
service documentation and professional services:
TechnologyEvaluation.COM analysts have separated the software negotiation process into three discrete categories. All three
are critical individua...
Published:
2000-09-29
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Abstract:
E-mail Clustering and Cloud E-mail Services.Search for White Papers and Other Software to Delineate Your Evaluation of E-mail
Clustering and Cloud E-mail Services. There has been a lot of buzz about the new cloud computing paradigm. But can cloud computing
offer the same benefits as clustering? Find out m (...)
Excerpt related to
service documentation and professional services:
E-mail Clustering and Cloud E-mail Services.Search for White Papers and Other Software to Delineate Your Evaluation of E-mail
Clustering and Cloud ...
Published:
2010-03-11
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Abstract:
Today, the issue of regulatory compliance touches every enterprise, and process manufacturers are no exception. To answer
the challenge of this new reality, vendors now offer enterprise resource planning systems with far more features and functionality
than ever before. But how can an organization choose (...)
Excerpt related to
service documentation and professional services:
Today, the issue of regulatory compliance touches every enterprise, and process manufacturers are no exception. To answer
the challenge of this ne...
Published:
2009-08-14
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
service documentation and professional services:
... Documentation of achievements and lessons learned; ... Management ,
PPM for Professional Services Automation Software ... connection between
the service and project ...
Published:
-
Abstract:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially vendor shares rose, pre- and post-9/11 barriers have prevented the profitability and ubiquity of GTM software. (...)
Excerpt related to
service documentation and professional services:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially ...
Published:
2005-11-11
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Excerpt related to
service documentation and professional services:
... has enabled fully integrated documentation of a ... service
knowledge and service content modules ... FlexPLM software with professional
services through partnerships ...
Published:
2011-04-27
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Abstract:
Eqos is especially proud of its complementary services portfolio, which stems from a decade's worth of direct experience
in providing some of the world's leading retailers with sourcing and supplier management solutions. (...)
Excerpt related to
service documentation and professional services:
Eqos is especially proud of its complementary services portfolio, which stems from a decade's worth of direct experience
in providing some of the ...
Published:
2007-10-22
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Abstract:
Tellabs is a $1.3 billion (US) corporation that designs, manufactures, markets, and services optical networking, broadband
access and voice quality enhancement. Tellabs was faced with a high volume and high cost product returns process. Improper
documentation, lengthy processing times, and insufficient r (...)
Excerpt related to
service documentation and professional services:
... designs, manufactures, markets, and services optical networking ...
and insufficient returns documentation was affecting customer service and limiting ...
Published:
2010-03-11
-
Abstract:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from
those offered by the enterprise resource planni (...)
Excerpt related to
service documentation and professional services:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project...
Published:
2005-12-13
-
Abstract:
The recent merger of Oracle and PeopleSoft requires, among many other things, finding a perfect balance between cultivating
the install base versus the zeal for snagging brand new customers. (...)
Excerpt related to
service documentation and professional services:
The recent merger of Oracle and PeopleSoft requires, among many other things, finding a perfect balance between cultivating
the install base versu...
Published:
2005-05-20
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Excerpt related to
service documentation and professional services:
... process models, process simulations, and process documentation. ...
not really imbibed a professional service culture ... is quite about professional
services and being ...
Published:
2010-05-14
-
Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
service documentation and professional services:
... Oracle DBA Certified Professional; OSI Certification (license ... Device
driver; Documentation; Embedded engineering; High ... Web applications; Other development
service ...
Published: