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摘要:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and
Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings.
Tangible features may take the form of personnel, collateral (...)
相关的摘录
service document and professional services:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant
and Time-Bound. Productizati...
发表于:
2010-03-11
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摘要:
The lifeblood by which executives in professional services organizations (PSO) manage their businesses has traditionally
centered on the concept of realization, measured through metrics. Predictive Service Execution enables firms to deliver consistent
and timely services while maximizing cash flow, engag (...)
相关的摘录
service document and professional services:
... Service Execution for Professional Firms. Source: Oracle. Document
Type: White Paper Description: The lifeblood by which executives in professional services
...
发表于:
2010-03-11
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摘要:
Professional services organizations (PSOs) currently face a number of financial and resource management pain points. Discover
the benchmarks PSOs can use to improve management capabilities and how business applications can help PSOs achieve their goals,
including streamlining their businesses, increasing (...)
相关的摘录
service document and professional services:
... Source: Microsoft. Document Type: White Paper Description: Professional
services organizations (PSOs) currently face a number of financial and resource ...
发表于:
2010-03-11
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摘要:
With the growing significance of services to the bottom line, it’s never been more important to effectively monitor, measure,
and manage your services business. Knowing which key performance indicators (KPI) can help drive success and contribute to
your bottom line is essential. But with over 150 KPIs (...)
相关的摘录
service document and professional services:
Killer Key Performance Indicators for Professional Services. Source: QuickArrow. Document
Type: White Paper Description ... can help your service business performance ...
发表于:
2010-03-11
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摘要:
Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided
by your organization, and the most efficient infrastructure required to support them. You must provide your most important
asset—your people—with effective tools that can be ac (...)
相关的摘录
service document and professional services:
Professional Service Strategies that Win: IT’s New Role ... Technology
Evaluation Centers. Document Type: TEC ... examination of the professional
services provided by ...
发表于:
2011-02-14
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摘要:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
相关的摘录
service document and professional services:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
发表于:
2006-04-13
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摘要:
Many companies strive to effectively measure and analyze their service operations. But while management struggles to measure
too many (or too few) metrics, they often overlook the basic measurement question: what to track, and how? By using the concept
metric perspectives to define what data provides the (...)
相关的摘录
service document and professional services:
Two Mistakes Most Professional Services Organizations Make—How ... Source:
QuickArrow. Document Type: White Paper Description ... and analyze their service
operations. ...
发表于:
2010-03-11
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摘要:
Professional services organizations rely on their employees to drive business and deliver value to clients. A major factor
for these companies is the speed at which clients are billed and the accuracy of information regarding billable time and travel.
Download this Aberdeen report to learn why cloud-base (...)
相关的摘录
service document and professional services:
... Source: Infor. Document Type: White Paper Description: Professional
services organizations rely on their employees to drive business and deliver value to clients ...
发表于:
2012-03-05
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摘要:
Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing,
higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy
for calculating utilization that is consistent with (...)
相关的摘录
service document and professional services:
... Source: OpenAir. Document Type: White Paper Description: Utilization is important ...
industry practices—and how to use your professional services automation (PSA ...
发表于:
2010-03-11
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摘要:
Sage ERP Accpac 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services
in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of
TEC research for assistance with their software selection pro (...)
相关的摘录
service document and professional services:
Sage ERP Accpac 6.0 for ERP for Services Certification Report. Source: Technology Evaluation Centers. Document
Type: Certification Report Description: Sage ERP ...
发表于:
2011-11-24
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摘要:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
相关的摘录
service document and professional services:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
发表于:
2007-04-09
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摘要:
Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and
retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources
departments need a complete and integrated process of tale (...)
相关的摘录
service document and professional services:
... Management to Overcome Challenges in the Professional Services Market.
Source: SAP. Document Type: White Paper Description: Professional service
providers are ...
发表于:
2010-03-11
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摘要:
This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional
service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning
(ERP) and other enterprise systems. With the right (...)
相关的摘录
service document and professional services:
Professional Service Strategies that Win: Executive View of the Cloud. Source: Technology
Evaluation Centers. Document Type: TEC Report Description: This report ...
发表于:
2011-02-14
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摘要:
Choosing the right professional services automation (PSA) solution may be one of the most important decisions a billable
services organization will ever have to make. It’s a decision that can clearly impact your company’s bottom line, so it’s
crucial that you get all the facts—up front. When talk (...)
相关的摘录
service document and professional services:
... Source: QuickArrow. Document Type: White Paper Description: Choosing the right professional
services automation (PSA) solution may be one of the most important ...
发表于:
2010-03-11
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摘要:
Making Multi-rater Feedback Work in Professional Services Firms. Search for Software and Other Documents for Your Acquisition
Related to Multi-rater Feedback Work in Professional Services Firms. For many firms, continually moving people to new projects
under different leaders is the only possible way to o (...)
相关的摘录
service document and professional services:
Making Multi-rater Feedback Work in Professional Services Firms. Search for Software and Other Documents for Your Acquisition
Related to Multi-rate...
发表于:
2010-03-11
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摘要:
Technology changes have allowed an alternative to the client-server model to emerge, specifically the application service
provider (ASP), in which the vendor hosts the software on its server and charges a monthly or annual fee per user. The growing
acceptance of ASPs has accelerated the growth of profess (...)
相关的摘录
service document and professional services:
... Source: OpenAir. Document Type: White Paper Description ... emerge,
specifically the application service provider (ASP ... the growth of professional
services automation. ...
发表于:
2010-03-11
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摘要:
Service excellence alone is not enough to ensure future growth and profitability in today’s challenging market. Streamlining
IT processes is essential to your business workflow. Whatever your professional services software needs—from customer relationship
management (CRM) to human capital management (...)
相关的摘录
service document and professional services:
... Source: SAP. Document Type: White Paper Description: Service excellence
alone is not ... Whatever your professional services software needs—from
customer ...
发表于:
2010-03-11
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摘要:
The capacity for service-oriented architecture (SOA) to provide a framework for next-generation enterprise telecommunications
services has become a reality through the maturing of Web services technology. Such communications services can now take their
rightful place alongside collaborating business proc (...)
相关的摘录
service document and professional services:
... Architectures: Communications Web Services. Source: Sphere Communications. Document
Type: White Paper Description: The capacity for service-oriented architecture ...
发表于:
2010-03-11
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摘要:
Service Delivery Innovation: Creating Client Value and Enhancing Profitability. Secure Documents and Other Computer Software
to Use In Your System for Creating Client Value and Enhancing Profitability. The rules for success in today’s fiercely competitive
market are constantly changing. Through service (...)
相关的摘录
service document and professional services:
Service Delivery Innovation: Creating Client Value and Enhancing Profitability. Source: SAP. Document
Type: White Paper Description: The rules for success in ...
发表于:
2010-03-11
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摘要:
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards.Templates and Other Package
to Use In Your Complex System in relation to Account Management, Service Metrics, and Customer Dashboards. A service business
should be managed and measured based on the maturit (...)
相关的摘录
service document and professional services:
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards.Templates and Other Package
to Use In Your Com...
发表于:
2010-03-11