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Professional Services Are Catching-up With CRM
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry

service development and professional services  CRM needs of professional service firms such as accounting, financial services, management consulting and legal. Specifically, these firms leverage experience, expertise and relationships to market services. During a recent interview with Rick Klau Vice-President vertical market and John Lipsey Director of communications, TEC was able to assess Interface's market strategy and InterAction 5 , the latest version of the company's market-leading CRM solution for professional services organizations. Read More
PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » service development and professional services


Professional Service Strategies that Win: IT’s New Role in the Cloud
Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most

service development and professional services  Service Strategies that Win: IT’s New Role in the Cloud Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most efficient infrastructure required to support them. You must provide your most important asset—your people—with effective tools that can be accessed remotely, securely, and immediately. Professional service organizations that understand this will be in a strong position to dete Read More
Taking Control of Your Business: Growing Profitably in the Professional Services Market
How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best

service development and professional services  clients with the higher-quality service and rock-bottom project pricing they demand? The firm must rely on leading best-practice solutions to gain control over every aspect of its business ' from business development to resource planning to client billing. This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers. Market Trends Read More
Professional Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs) have limited time and resources to

service development and professional services  of software as a service (SaaS) typically offered hosted legacy customer relationship management (CRM) and enterprise resource planning (ERP) systems, allowing many to join the Internet revolution. Unfortunately with the sudden burst of the dot-com bubble in 2001, the application services provider (ASP) business model never really had a chance to prove its worth to the business world. Only in the last couple of years have we seen software giants like Salesforce.com prove that the ASP model can work. Read More
Microsoft's Dynamic New Approach to Professional Services Automation
In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending functionality to the Web. In the long

service development and professional services  solutions that offers field service functionality to small organizations. Distribution Microsoft Dynamics SL also differentiates itself by serving distribution organizations. In addition to providing extensive functionality to manage shipments, bills of materials (BOM), and inventory control and replenishment, Microsoft Dynamics SL supports electronic data interchange (EDI) and e-commerce capabilities. Furthermore, this module has robust order management and purchasing features that are specific to Read More
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

service development and professional services  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available Read More
Metalearn Services
Founded in 2003, Metalearn is an end-to-end learning solutions company. The company offers a customizable and scalable learning management system (LMS

service development and professional services  Services Founded in 2003, Metalearn is an end-to-end learning solutions company. The company offers a customizable and scalable learning management system (LMS), consulting services, and custom content development. Metalearn works with several large enterprises in India and around the globe. Clients include Fidelity, HP, Dell, Igate, Accenture, Dr. Reddy's, Honeywell, Microsoft, and The Commonwealth of Learning. The company is headquartered in Bangalore, India, with offices in Fort Lauderdale, Read More
Sage 300 ERP 6.0 Certification Report (ERP for Services)
Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP

service development and professional services  Certification Report (ERP for Services) Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More
Oz Development Announces OzLINK Channel
Oz Development, the provider of OzLINK, a cloud-based solution set that integrates and automates the order management process, has announced the release of

service development and professional services  Development Announces OzLINK Channel Oz Development , the provider of OzLINK , a cloud-based solution set that integrates and automates the order management process, has announced the release of OzLINK Channel , a new solution that integrates e-commerce platforms into the most widely used enterprise resource planning (ERP) applications. OzLINK Channel integrates external e-commerce applications such as Magento , ChannelAdvisor , and Volusion into the ERP solutions including NetSuite and QuickBooks . Read More
Enhanced Systems & Services
Founded in 1983, Denver, Colorado (US)-based Enhanced Systems & Services, Inc. develops, markets and supports Finesse ERP software, an integrated suite of

service development and professional services  Systems & Services Founded in 1983, Denver, Colorado (US)-based Enhanced Systems & Services, Inc. develops, markets and supports Finesse ERP software, an integrated suite of business management tools designed specifically for engineer-to-order (ETO) and project-oriented manufacturers producing capital equipment and highly engineered products. Finesse is designed for manufacturers in the aerospace and defense, factory automation, environmental, energy, and transportation-product industries, as well Read More
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

service development and professional services  field service SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Read More
Software Services
Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation

service development and professional services  Services Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation initiatives. The company leverages its global delivery model to accelerate schedules with a high degree of time and cost predictability. Espire's approach focuses primarily on new methods of conducting business, combining IT innovation and adoption while at the same time leveraging an organization's current IT assets. Read More
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

service development and professional services  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More
Self Service Business Intelligence
Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical

service development and professional services  Service Business Intelligence Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and Read More

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