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Documents related to » service change and service productization


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

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5/16/2005 12:00:00 AM

What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

SERVICE CHANGE AND SERVICE PRODUCTIZATION: four-part Software as a Service Is Gaining Ground series. Certainly, the recent generation of software, designed from scratch to be delivered as a service, fundamentally differs from traditional hosting models. This new generation offers a number of benefits that those earlier delivery models could not. Namely, although SaaS hosting models are still evolving, many of the technological problems that spoiled the first wave of ASPs have been or are being solved. For instance, in addition to improvements in
3/15/2006

Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines the lapses and promises in providing service to the end customer.

SERVICE CHANGE AND SERVICE PRODUCTIZATION: alternative low price leaders . Service industries have also embraced that philosophy—Ritz Carlton personnel treat each guest like a celebrity—hospitality takes on a new meaning. Supermarkets are recognizing the value of customer loyalty programs. And even the desk-top shop and ship , a potentially clinical process, has many opportunities. Technology enablers are more common with on-line retailers—software programs recognize repeat buyers, personalizing the purchasing experience. Suggestions are
11/2/2004

IFS Wins in Field Service Management » The TEC Blog
IFS Wins in Field Service Management » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

SERVICE CHANGE AND SERVICE PRODUCTIZATION: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

Effective Relationships with Service Providers
The decision to use external resources on a project of any size or focus can be a tough one for a company facing the need to look outside its trusted staff to make something happen.

SERVICE CHANGE AND SERVICE PRODUCTIZATION: potential. Effective Relationships with Service Providers style= border-width:0px; />   comments powered by Disqus Related Topics:   Consulting and Services Related Industries:   Professional,   Scientific,   and Technical Services Source: Encompass Solutions, Inc. Learn more about Encompass Solutions, Inc. Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast Results, and Respond Proactively Sales Process Map Talent
9/23/2005 2:27:00 PM

Reducing Operational Risk of IT Service in Finance
Reducing Operational Risk of IT Service in Finance. Browse Free IT Guides on Reducing Operational Risk of IT Service in Finance. An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

SERVICE CHANGE AND SERVICE PRODUCTIZATION: and Centauri Busines s Service Manager are trademarks of Proxima Technology. Specifications are subject to change without notice. All other brand or product names are trademarks of their respective owners. Tim Young Proxima Technology. © 2002 Proxima Technology Inc. Version 2.2: August 2002 (Revised June 2003) Searches related to Reducing Operational Risk of IT Service in Finance : Allocate Capital for IT Risk | Application Management | Asset Liability Management | Banking Supervisions New Capital
10/3/2005 12:36:00 PM

Vertical Solutions Inc.—All About Field Service: Part One » The TEC Blog
bio )   Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and relevance globally. The manufacturing industry has always been an active user of FSM software solutions, but as companies reinvigorate their post-sales support strategies, one can see continued growth in this market segment. Companies are recognizing that post-sales service is a profit generator and revenue driver, and are increasingly inter

SERVICE CHANGE AND SERVICE PRODUCTIZATION: All About Field Service, field service management, fsm, Kris Brannock, vcontactcenter, Vertical Services Platform, Vertical Solutions, vservicemanagement, VSI, vsm, VSP, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-08-2013

Service Level Goal Strategy: Path to Profit
How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by advanced math and logic, then surely there is little room for users to influence success? Actually, establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate themselves from the competition.

SERVICE CHANGE AND SERVICE PRODUCTIZATION: themselves from the competition. Service Level Goal Strategy: Path to Profit style= border-width:0px; />   comments powered by Disqus Related Topics:   Inventory Management Related Industries:   Retail Trade Source: RPE Learn more about RPE Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast Results, and Respond Proactively Sales Process Map Best Practices for ERP Implementation Talent Management for Small and Medium-size
12/23/2005 1:37:00 PM

It s the Aftermarket Service, Stupid! (Part I) » The TEC Blog
opportunity within the aftermarket service and support as a profitable, high-margin and customer-captive business, and yet, still underserved. General Electric (GE) would be the proverbial example of a company that has focused on aftermarket opportunities, going so far as to call itself a “services” company as opposed to a “products” company. GE indeed, starting with Jack Welch’s long chief executive officer (CEO) tenure, has been widely reported to have significantly increased both its total re

SERVICE CHANGE AND SERVICE PRODUCTIZATION: aftermarket service, inventory optimization, mca solutions, mca spo, multi echelon inventory, pbl, performance based logistics, service level agreement, service planning & optimization, servigistics, sla, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-03-2008

Web 2.0: “Code Free” Siebel Web Service Integration
Web 2.0:

SERVICE CHANGE AND SERVICE PRODUCTIZATION: “Code Free” Siebel Web Service Integration style= border-width:0px; />   comments powered by Disqus Related Topics:   Middleware,   Application Interoperability Technology,   Enterprise Application Architecture Planning Source: Green Beacon Solutions Learn more about Green Beacon Solutions Readers who downloaded this white paper also read these popular documents! Extending BI’s Reach: Anticipate Outcomes, Forecast Results, and Respond Proactively Best Practices for ERP Implementation Talent
3/22/2007 1:46:00 PM

The Delivery of Enabling Software as a Service
In the context of delivering applications as a service, the enabling software layer also needs to be delivered as a service. While there are a number of benefits to this model, there are also concerns preventing organizations from adopting it. All things considered, however, there is evidence that delivery of software as a service is a positive step to take.

SERVICE CHANGE AND SERVICE PRODUCTIZATION: Enabling Software as a Service style= border-width:0px; />   comments powered by Disqus Related Topics:   Application Connection Service,   Application Interoperability Technology,   Enterprise Application Architecture Planning Source: Quocirca Ltd Learn more about Quocirca Ltd Readers who downloaded this white paper also read these popular documents! Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent Journey
11/14/2006 4:37:00 AM


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