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Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » serious business application


CRM ROI: Creating a Business Case
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis

serious business application  Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. Metrics are essential, with a formal business-case in place before the project begins, and an evaluation that quantifies the expected costs, tangible financial benefits, intangible strategic benefits and risks. According to a February 2004 survey by IDC, 58 percent of companies that have measured ROI-based CRM initiatives had a payback on their CRM projects within a year. Another 35 percent received Read More
IBM is Serious About SMB
In the battle for market supremacy, IBM wants to win by reducing Microsoft''s market potential. IBM has selected the infrastructure as its battlefield. Both

serious business application  rate. IBM is very serious about the market potential of the SMB market and has taken all measures to compete and gain market share. IBM wants to tackle the SMB market with a combination of products and services offered specially to fit SMB characteristics. IBM''s strategic combination includes the Express product portfolio, the On Demand approach, the focus on open standards and support for Linux, and a myriad of ISVs and partners. Product Definition and Market Impact IBM defines the small to midsize Read More
Measuring the Business Value of IT
Many organizations do a poor job of measuring the business value of their IT investments. Simple financial metrics are not good enough. But there are a number

serious business application  using financial measures has serious flaws: There are too many to choose from. There is a wide variety of financial measures in use today including ROI, NPV, IRR, payback period, and economic value added (EVA) to name a few. The problem is that some of these have multiple interpretations, leading to inconsistency and the sheer number ofen results in different groups using different measures within the same organization. They imply a precision that doesn''t exist. Because the measures are calculated by a Read More
How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

serious business application  and could actually cause serious trouble if you act on it. If you feel that you could be more strategic, more profitable, and more competitive if you only had real-time, accurate information, then it''s definitely time to look at finding a better software solution for your service organization. Are you concerned that you''re losing money on jobs because of efficiency problems? If you are busier than ever but finding that your profit margins are going down, then you may have efficiency problems. Read More
Seven Steps to Flawless Business Intelligence
Business intelligence (BI) capabilities transform vast amounts of data into relevant information that organizations rely on to make decisions and manage

serious business application  day, however, are a serious problem. The former may bring about acute, short-term pain. The latter, however, erodes corporate performance as the effects of one bad decision are compounded over and over as they cross departments or move further up the ranks. BI must draw on accurate data. Otherwise the adage remains: Garbage in, garbage out. If an enterprise BI application is built on the wrong data, or on out-of-date or incomplete data, the value of the system is compromised long before information Read More
2012 Business Outcomes Study Report: People Intelligence Driving Business Results
Globally and across industries there is an increased interest in the relationship between quantifiable data on talent and business results. Most businesses do

serious business application  Business Outcomes Study Report: People Intelligence Driving Business Results Globally and across industries there is an increased interest in the relationship between quantifiable data on talent and business results. Most businesses do capture talent data, and nearly half are making decisions based on that information. This report features several studies demonstrating how the people intelligence gained by organizations through assessment enables them to make better hiring and development decisions Read More
Addsum Business Software
Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven

serious business application  Business Software Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven custom programming and commercial software development services. Addsum’s applications run almost exclusively on Microsoft network operating system platforms. The company is located in Salt Lake City, Utah (US). Read More
Transactional Data: Driving Real-Time Business
A global survey of IT leaders shows that most organizations find it challenging to convert high volumes of fresh transactional data into knowledge that business

serious business application  Data: Driving Real-Time Business A global survey of IT leaders shows that most organizations find it challenging to convert high volumes of fresh transactional data into knowledge that business users can efficiently access, understand, and act on. SAP and HP are tackling this challenge head-on. Download this article to learn more. Read More
ROI Case Study: IBM Business Analytics - Cincinnati Zoo
This case study recaps a nonprofit organization’s business challenges and the benefits it realized upon adopting a business intelligence (BI) solution. The

serious business application  Case Study: IBM Business Analytics - Cincinnati Zoo This case study recaps a nonprofit organization’s business challenges and the benefits it realized upon adopting a business intelligence (BI) solution. The organization needed to combine its data and improve its reporting capabilities for various data types. The BI solution significantly improved the decision-making capabilities of the organization’s executive team, mid-level managers, and employees. Read More
The New Business of Business Leaders: Talent Management
In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that

serious business application  New Business of Business Leaders: Talent Management In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that will make them successful. Read More
Lean Business Intelligence: Why and How Enterprises Are Moving To Self-service Business Intelligence
Today’s knowledge workers spend more time sorting though a huge amount of information and less time adding value to it. Enterprises have responded by moving to

serious business application  Business Intelligence: Why and How Enterprises Are Moving To Self-service Business Intelligence Today’s knowledge workers spend more time sorting though a huge amount of information and less time adding value to it. Enterprises have responded by moving to a self-service business intelligence (BI) model. But that often conflicts with efforts to control, secure, centralize, and optimize their BI environments. Learn how you can get the right data now, while maintaining information quality and Read More
Orchestrate Your Business with Integrated Business Planning
Learn how your company can reap the financial and competitive rewards of ibp in ibp: redesigning planning for a more dynamic business.

serious business application  Your Business with Integrated Business Planning If you haven''t heard of integrated business planning (IBP), you''re not alone—the terminology is relatively new. But it relates to a familiar objective: achieving more integrated, more accurate, and more effective planning across the entire organization. With IBP, planning from sales, manufacturing, logistics, marketing, and human resources (HR) is highly coordinated. Each department''s plan becomes closely coupled to all the others, with a tight Read More
Exact Business Analytics
Exact Business Analytics (EBA) is a solution with a clear mission--to provide ready access to information that empowers business people to make better

serious business application  Business Analytics Exact Business Analytics (EBA) is a solution with a clear mission--to provide ready access to information that empowers business people to make better decisions directly affecting business performance. Information that had been locked away within ERP or CRM systems becomes available to provide the basis for improved corporate and personal performance. Exact Business Analytics is designed to put power and functionality into the hands of business managers. It offers the power to Read More
How IBM Cognos 8 Business Intelligence Meets the Needs of Business Managers
The fast pace of business is making business managers’ lives more challenging than ever. Their teams are more dynamic and far flung, their executives are

serious business application  IBM Cognos 8 Business Intelligence Meets the Needs of Business Managers The fast pace of business is making business managers’ lives more challenging than ever. Their teams are more dynamic and far flung, their executives are demanding a more precise view into the workings of the organization, and their stakeholders want answers now. Learn how business intelligence (BI) solutions can help business managers track performance against metrics, and make higher quality, more timely decisions. Read More

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