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Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » serious business application


CRM ROI: Creating a Business Case
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis

serious business application  Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. Metrics are essential, with a formal business-case in place before the project begins, and an evaluation that quantifies the expected costs, tangible financial benefits, intangible strategic benefits and risks. According to a February 2004 survey by IDC, 58 percent of companies that have measured ROI-based CRM initiatives had a payback on their CRM projects within a year. Another 35 percent received Read More...
Seven Steps to Flawless Business Intelligence
Business intelligence (BI) capabilities transform vast amounts of data into relevant information that organizations rely on to make decisions and manage

serious business application  day, however, are a serious problem. The former may bring about acute, short-term pain. The latter, however, erodes corporate performance as the effects of one bad decision are compounded over and over as they cross departments or move further up the ranks. BI must draw on accurate data. Otherwise the adage remains: Garbage in, garbage out. If an enterprise BI application is built on the wrong data, or on out-of-date or incomplete data, the value of the system is compromised long before information Read More...
How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

serious business application  and could actually cause serious trouble if you act on it. If you feel that you could be more strategic, more profitable, and more competitive if you only had real-time, accurate information, then it''s definitely time to look at finding a better software solution for your service organization. Are you concerned that you''re losing money on jobs because of efficiency problems? If you are busier than ever but finding that your profit margins are going down, then you may have efficiency problems. Read More...
IBM is Serious About SMB
In the battle for market supremacy, IBM wants to win by reducing Microsoft''s market potential. IBM has selected the infrastructure as its battlefield. Both

serious business application  rate. IBM is very serious about the market potential of the SMB market and has taken all measures to compete and gain market share. IBM wants to tackle the SMB market with a combination of products and services offered specially to fit SMB characteristics. IBM''s strategic combination includes the Express product portfolio, the On Demand approach, the focus on open standards and support for Linux, and a myriad of ISVs and partners. Product Definition and Market Impact IBM defines the small to midsize Read More...
QAD Explores E-Business While Not Abandoning ERP
QAD, one of the leading ERP vendors, announced a number of product and alliance initiatives prior to or during Explore 2000, its annual user conference that

serious business application  have to give a serious thought to how to best utilize its current sales & marketing resources to sell its two major product lines. While the idea of spinning off the eQ business may be tempting, it may not make much sense at present, given the fact that QAD has been closing its ranks as a part of the recovery strategy. Any hiccups and delays in its product development execution, possibly bundled with bland sales execution and cautious initial eQ acceptance within MFG/PRO customer base, may put Read More...
What''s Wrong With Application Software? Business Processes Cross Application Boundaries
The reality of today’s application environment is that no single application meets all of the needs of a business, or frequently even the needs of a single

serious business application  s Wrong With Application Software? Business Processes Cross Application Boundaries Introduction Application boundaries are artificial walls created by the software industry, not businesses. Business processes and the people that execute them shouldn''t have to care about application boundaries. It shouldn''t matter to them that taking an order from their customer starts in the CRM system, accesses the custom pricing algorithms in the legacy COBOL application and then finalizes the order in ERP. The Read More...
Most Overlooked Features when Buying a Business Phone System
When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these

serious business application  Overlooked Features when Buying a Business Phone System When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features. Read More...
Why Business Intelligence Makes Sense for Midsize Companies
Business intelligence—or decision support—allows you to better understand, analyze, and predict what’s occurring within your company. BI turns data from

serious business application  Business Intelligence Makes Sense for Midsize Companies Business intelligence—or decision support—allows you to better understand, analyze, and predict what’s occurring within your company. BI turns data from financial, manufacturing, and sales systems into useful and meaningful information and then distributes it to people who need it. Midsize organizations have limited resources, so a BI solution should deliver low cost of ownership through off-the-shelf integration. Read More...
Business Community Management: Powering On-demand, Profitable Business Communities
Nowadays, it’s easy to spend nearly as much time trying to make the pieces of your supply chain work together as you actually spend working. Managing disparate

serious business application  Community Management: Powering On-demand, Profitable Business Communities Nowadays, it’s easy to spend nearly as much time trying to make the pieces of your supply chain work together as you actually spend working. Managing disparate systems and solving communication issues create challenges that keep your business-to-business (B2B) solutions from working in sync. Find out how integrating the technology, business processes, and communication of your entire business community can help. Read More...
Six Easy Steps to Finding the Right Business VoIP Service
For many businesses, focus on cost reduction often begins with the internal communication platform—the phone service. Businesses that have large sales forces

serious business application  Easy Steps to Finding the Right Business VoIP Service For many businesses, focus on cost reduction often begins with the internal communication platform—the phone service. Businesses that have large sales forces, customer service teams, and help desks must continually scrutinize their skyrocketing annual phone costs. Find out how deploying a company-wide voice over Internet protocol (VoIP) solution is one of the best ways to realize cost reduction across the organization. Read More...
The Business Value of Business Intelligence
Now that technical aspects of delivering information to the business intelligence (BI) user community are understood, BI vendors are focused on market expansion

serious business application  Business Value of Business Intelligence Now that technical aspects of delivering information to the business intelligence (BI) user community are understood, BI vendors are focused on market expansion through key initiatives, including advocating ‘BI for the masses.’ However promising expanded BI use may be, a careful and balanced discussion of the specific business and technical preconditions for capturing the business value of BI investments is needed. Read More...
2012 Business Outcomes Study Report: People Intelligence Driving Business Results
Globally and across industries there is an increased interest in the relationship between quantifiable data on talent and business results. Most businesses do

serious business application  Business Outcomes Study Report: People Intelligence Driving Business Results Globally and across industries there is an increased interest in the relationship between quantifiable data on talent and business results. Most businesses do capture talent data, and nearly half are making decisions based on that information. This report features several studies demonstrating how the people intelligence gained by organizations through assessment enables them to make better hiring and development decisions Read More...
Build Web 2.0 Applications without Hand-coding: Use Application Generation to Expedite Web Application Development
Web 2.0 applications, perceived by many software users as better looking and easier to use than traditional apps, can provide many benefits to your company

serious business application   Read More...
SaaS Realities-Business Benefits for Small and Midsized Business
Software as a service (SaaS) is a highly-touted model for acquiring, using, and paying for business functionality and is widely adopted for a variety of

serious business application  Realities-Business Benefits for Small and Midsized Business Software as a service (SaaS) is a highly-touted model for acquiring, using, and paying for business functionality and is widely adopted for a variety of business and information technology (IT) functions. This paper looks at advantages and business benefits—financial value, new technology, and improved operations—that SaaS provides to small and midsized businesses and shows research with small and midsized business users. Read More...
Buyer’s Guide to Business Phone Systems
Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol

serious business application  Guide to Business Phone Systems Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process. Read More...

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