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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » serious business application crm


CRM ROI: Creating a Business Case
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis

serious business application crm  Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. Metrics are essential, with a formal business-case in place before the project begins, and an evaluation that quantifies the expected costs, tangible financial benefits, intangible strategic benefits and risks. According to a February 2004 survey by IDC, 58 percent of companies that have measured ROI-based CRM initiatives had a payback on their CRM projects within a year. Another 35 percent received Read More
IBM is Serious About SMB
In the battle for market supremacy, IBM wants to win by reducing Microsoft''s market potential. IBM has selected the infrastructure as its battlefield. Both

serious business application crm  rate. IBM is very serious about the market potential of the SMB market and has taken all measures to compete and gain market share. IBM wants to tackle the SMB market with a combination of products and services offered specially to fit SMB characteristics. IBM''s strategic combination includes the Express product portfolio, the On Demand approach, the focus on open standards and support for Linux, and a myriad of ISVs and partners. Product Definition and Market Impact IBM defines the small to midsize Read More
Overcoming the Barriers of Stand-alone Business Applications
Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your

serious business application crm  Master Business Application | Serious Business Application | SMB Business Applications | SMB Best Business Applications | SMB Building Business Applications | SMB Business Application Example | SMB Business Application Integration | SMB Business Applications Developer | SMB Business Applications Development | SMB Business Applications Manager | SMB Business Applications Programming | SMB Business Applications Software | SMB Business Applications Specialist | SMB Business Database Applications | SMB Read More
Ross Systems - A Bright Spot On A Difficult Enterprise Application Landscape
Ross is among a very small group of vendors who have decided to build product exclusively for the process market. The resultant financial success should buy it

serious business application crm  quo. Ross had experienced serious financial difficulty in 2000 (see Ross Systems Ends Year On a Sour Note and Braces Itself For Survivor''s Game ) but those troubles appear to be well behind it. Its somewhat miraculous turnaround in 2001 has been duly followed by TEC (see Ross Systems Closes Ranks For A (Possible) Turnaround , Is Ross Systems Up To A Hat Trick? , and Way To Go, Ross Systems! ). The company reported a profit for its Q2 2002 ended December 31, 2001 of $0.5 million or $0.17 per diluted share Read More
Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting

serious business application crm  Microsoft is getting quite serious about the enterprise applications market; evidenced by its MBS division (just by the sheer magnitude of these acquisitions'' costs, let alone by the ongoing biggest R&D investment within the applications market), and by its attempts to cultivate the fertile small enterprises ground, where CRM penetration is far less than 10%. Moreover, Microsoft has long sowed its seeds in this market segment that will have likely standardized on Microsoft infrastructure, evidenced by Read More
Oco On Demand Business Intelligence: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

serious business application crm  On Demand Business Intelligence: Business Intelligence (BI) Competitor Analysis Report This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to Read More
Agiline CRM
Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer

serious business application crm  surado crm,crm contact manager,surado solutions,compare crm,manufacturing crm,best crm,contact crm,bcm crm,database crm,implementing crm,exchange crm,comparison crm,client crm,companies crm,now crm,surado crm,crm business,crm marketing,crm contact manager Read More
Business Process Overview: Business Intelligence
Increased global competition, pricing pressure, and the need to rationalize resources have made business and operational measurement vital on all organizational

serious business application crm  Process Overview: Business Intelligence Increased global competition, pricing pressure, and the need to rationalize resources have made business and operational measurement vital on all organizational levels. That’s why business intelligence and data warehousing tools are no longer only for the exclusive use of financial controllers. Instead, they are everyday tools across company divisions, giving relevant and efficient information overviews of all areas of responsibility. Read More
NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

serious business application crm   Read More
Business Analytics: New Opportunities for the Medium-size Business
New business analytics solutions are bringing large-enterprise solutions and benefits down to the medium-size business’s level. They are exceptionally

serious business application crm  Analytics: New Opportunities for the Medium-size Business New business analytics solutions are bringing large-enterprise solutions and benefits down to the medium-size business’s level. They are exceptionally comprehensive but exceptionally customizable to the needs of the individual business, easy to upgrade to target new strategic initiatives, and in tune with customer trends such as social media use. This paper discusses one such effective business analytics solution. Read More
Business Services and Consulting
There are several ways to define the business services and consulting industry, but they all make a clear distinction between business services (services a

serious business application crm  Services and Consulting There are several ways to define the business services and consulting industry, but they all make a clear distinction between business services (services a client cannot or does not want to perform in-house) and consulting (services that will improve a client''s activities). Of course, these two different types of activities can be combined into one, depending on the client''s requirements. However, the line between the two types is sometimes blurry. For instance, a company Read More
SaaS Realities-Business Benefits for Small and Midsized Business
Software as a service (SaaS) is a highly-touted model for acquiring, using, and paying for business functionality and is widely adopted for a variety of

serious business application crm  Realities-Business Benefits for Small and Midsized Business Software as a service (SaaS) is a highly-touted model for acquiring, using, and paying for business functionality and is widely adopted for a variety of business and information technology (IT) functions. This paper looks at advantages and business benefits—financial value, new technology, and improved operations—that SaaS provides to small and midsized businesses and shows research with small and midsized business users. Read More
TCO Analysis: IBM WebSphere Application Server V7 vs. JBoss Application Server V5
While concerns regarding open source are still being debated, many companies are experimenting with and deploying open source application servers in their data

serious business application crm  tomcat application server,apache application server,application server console,websphere application server 6.0,websphere application server 7.0,websphere application server administration,configure application server,data center servers,portal application server,websphere application server deployment,websphere application server infocenter,websphere application server v7,application server cluster,application server hosting,application server toolkit Read More
SAP BusinessObjects Edge Business Intelligence: Business Performance Management Competitor Analysis Report
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and

serious business application crm  BusinessObjects Edge Business Intelligence: Business Performance Management Competitor Analysis Report Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more. Read More
Business Intelligence Portal (BI Portal) : Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

serious business application crm  Intelligence Portal (BI Portal) : Business Intelligence (BI) Competitor Analysis Report This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data Read More
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