Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.
senior management network
an absent employee—usually by seniority, as well as rules for retailers on the time of day past when young employees are not allowed to work. Scheduling systems automatically take these and other rules into account, and if managers in their haste override a rule, the system should be able to track it and escalate the issue. Being alerted in regard to excessive leave, overtime, absence, etc., is critically important. An extreme cautionary tale, presented at a KronosWorks 2011 session on labor