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Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » senior management it


Progressive IT Management Strategies: The IT manager’s 360-degree view of business
The New CIO Business Leader and Change Management ExpertToday’s chief information officer (CIO) not only has to be knowledgeable about technology, but

senior management it  the strategic goals of senior management in addition to managing on-going, day-to-day technology issues—the technology that provides visibility in the decision-making process.According to the IBM survey Expanding the Innovation Horizon: The Global CEO Study 2006, of 765 global chief executive officers (CEOs), most are finding there is a gap in the integration of their business and their technology, which hinders customer satisfaction as well as speed and flexibility in managing the business.A survey Read More...
CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self

senior management it  Two: Modeling Success with Senior Management and CRM Culture CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture Featured Author - Glen S. Petersen - October 22, 2004 Review In the previous article of this series (see Searching And Establishing The Business Parameters Of CRM ) it was established that customer relationship management (CRM) is an industry where the technology has outpaced the sophistication of the user community to properly Read More...
IT Project Management Tools: MS Project and Its Alternatives (Part 1)
In a previous blog post, I wrote about the Project Manager’s role and some of the constraints that affect the daily life of a PM, namely: scope, time, and cost.

senior management it  and highlight constraints with senior management. In addition, MS Word was used to write user training guides and document project changes and methodologies. Furthermore MS Excel was used in a variety of tasks planning, reporting and importing information to update the project plan. The constraints that I experienced are no doubt limiting factors which others have experienced in the utilization of MS Project: • Not Scalable In a large project rollout (i.e. greater than 400 deliverables) it is difficult Read More...
CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

senior management it  sense of economic value, senior management has few options other than pulling the plug on the project. So what message does that send to the organization? The customer is not central in importance? The organization cannot afford to be customer centric? Making CRM Tangible Deploying CRM technology does not make an organization customer centric or its customers more loyal. Without changing processes and attitude, deploying CRM is analogous to paving the cow paths or more accurately gilding the cow Read More...
Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

senior management it  Six Sigma''s potential by senior management, client requirements, and investment dollars as also being pertinent to success. In addition to the quantitative research done by EMA, a number of qualitative interviews were also conducted. One interviewee worked in an outsourced services organization and had built a practice around offering Six Sigma guidance to its customers. This individual definitely had seen increased demand in using Six Sigma for IT management. She felt that there would be exponential Read More...
Case Study: More Efficient Hospital Management Systems with Content Management Tools
Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital

senior management it  Study: More Efficient Hospital Management Systems with Content Management Tools Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency. Read More...
IT Epidemic: Treating IT Client Relationship Breakdown
The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an

senior management it   Read More...
IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry
The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise,

senior management it  Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. TSL provides a range of sales lead generation , telesales and marketing services that increase sales for technology companies worldwide, and keeps their clients happy. Source : Technology Sales Leads (TSL) Resources Related Read More...
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

senior management it  EcFood,food and beverage industry,web-enabled sourcing software tools,industrial food sector,e-commerce technology,ecSourcing,web-based Procurement Service Providers,ecfood revenue volume,food industry purchases,supply chain process,strategic sourcing,erp scp,food strategic sourcing,supply chain processes,food and beverage industry analysis Read More...
Value Cycle Management: A Non-Linear Approach to Supply Chain Management
Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain

senior management it  Cycle Management: A Non-Linear Approach to Supply Chain Management Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more Read More...
Replenishment: What Is It exactly and Why Is It Important?
Replenishment is an area within operations where retailers can find a competitive edge. Excelling at replenishment enables implementation of promotional

senior management it  Replenishment Practice Lead and Senior Project Manager with Retail Process Engineering, LLC. His background at Target Stores, Andersen Consulting, E3 Corporation, JDA Software and Retail Process Engineering (RPE) gives him unique insight into retail change initiatives and their success factors. Visit www.rpesolutions.com to learn more. Searches related to Replenishment: What Is It exactly and Why Is It Important? : Replenishment Spell | Replenishment Solutions | Forecasting Replenishment | Replenishment Read More...
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

senior management it  Relationship Management (CRM) When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and Read More...
The Quest for Leaner Asset Management: Interoperablility with ERP, GIS and HMI/SCADA Enables Maintenance Management Systems to Achieve Higher Levels of Efficiency and Increased Asset Output
Managers of maintenance systems continually strive for leaner, more optimized work flows. This white paper presents the benefits achieved by interoperating with

senior management it  Quest for Leaner Asset Management: Interoperablility with ERP, GIS and HMI/SCADA Enables Maintenance Management Systems to Achieve Higher Levels of Efficiency and Increased Asset Output Managers of maintenance systems continually strive for leaner, more optimized work flows. This white paper presents the benefits achieved by interoperating with enterprise resource planning (ERP), geographic information system (GIS), and human machine interface (HMI) and supervisory control and data acquisition (SCADA) s Read More...
IntegrateIT ERP 123 V7.2.561 for Warehouse Management System (WMS) Product Certification Report
Technology Evaluation Centers (TEC) is pleased to announce that IntegrateIT product ERP 123 is now TEC Certified for online evaluation of warehouse management

senior management it  ERP 123 V7.2.561 for Warehouse Management System (WMS) Product Certification Report Technology Evaluation Centers (TEC) is pleased to announce that IntegrateIT product ERP 123 is now TEC Certified for online evaluation of warehouse management system (WMS) solutions in TEC''s Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this Read More...
Business Process Management: A Crash Course on What It Entails and Why to Use It
Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way that it can also quickly change

senior management it  Process Management: A Crash Course on What It Entails and Why to Use It Integrated and Process-oriented Solutions Are Required for Competitiveness Integrated solutions that optimize only at a company- or department-level are no longer sufficient for success in today''s highly competitive, integrated supply chain environment. Every department contains mountains of data, but without an integrated and process-oriented solution, all this valuable information is often lost to the company as a whole. Read More...

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