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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » send sms service


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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Pronto Xi-The ERP from “Down Under” Becomes TEC Certified
Introduction to Pronto SoftwareI’m pleased to say that the certification for the PRONTO-Xi enterprise resource planning (ERP) system has been completed by TEC

send sms service  (SMS) and pop-up messages, send a fax or e-mail, run a process, and launch an application based on particular events or important task milestones. It’s totally up to the user to define them. It can be used—for instance—to e-mail your customer when the order is ready to be shipped, or it can SMS the inventory manager to alert him/her that a particular item is out of stock and needs to be reordered. With standard auditing capability, the system allows users to track changes that have been made to any Read More...
Product Review: GFI''s LANguard Network Security Scanner
Performing patch management is one of the most tedious chores that must be completed by network administrators. While there are many patch management tools

send sms service  all computers. LANguard will send the users a message before the deployment process begins and will stop any necessary services on the user''s machines. Earlier I mentioned that one of the big drawbacks to Microsoft''s SUS is that there are a limited number of Microsoft products that it can manage patches for. This is not the case with GFI LANguard though. GFI LANguard can handle patch management for all Microsoft server products, operating systems, and even for Microsoft Office. It even has the ability to Read More...
Why E-mail Must Operate 24/7 and How to Make This Happen
Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues

send sms service  organizations using email to send business-critical content and documents and the number of emails increasing each year, businesses need to better protect their email infrastructures from instances of downtime and gain better insight into the issues causing outages. Osterman Research has found that four out of five organizations use email to send, receive and store critical business documents, including contracts, purchase orders, personnel records and other critical business information. As a result, Read More...
What Is Interconnect Billing?
When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect

send sms service  Security. Introduction Telecom operators send/receive data (calls or SMS) to/from other operators. If these calls are within the network then telecom operator can send/receive them without interconnecting. If this sending/receiving of calls is to/from other operators (outside the network) then both the operators needs to be interconnected i.e. both operators should have a network based interconnect to send/receive calls to/from the network. This setup requires some kind of billing mechanism to monitor Read More...
The State of Service Management
This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a

send sms service  service management,service enterprise,customer service,profit center Read More...
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

send sms service   Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

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Service Performance Insight
Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

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VSI Putting Its Service Management Feelers Out
Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic

send sms service  VSI, VServiceManagement, Vertical Solutions, aftermarket service, ERP, enterprise resource planning, post-sales service management, maintenance repair operations, MRO, field service management, FSM, industry watch, Read More...
Customizing Agile for a Service Business
The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly

send sms service  agile,agile process,agile service Read More...
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

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Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

send sms service  forecasting software,crm service,crm marketing,sales crm,customer strategy,customer surveys,sales management software,customer service survey,crm services,crm systems,customer segmentation,best crm,customer relationship software,crm implementation,customer service satisfaction Read More...
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

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