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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » send sms service


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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E-mail Encryption: Protecting Data in Transit
Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre

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Why E-mail Must Operate 24/7 and How to Make This Happen
Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues

send sms service  organizations using email to send business-critical content and documents and the number of emails increasing each year, businesses need to better protect their email infrastructures from instances of downtime and gain better insight into the issues causing outages. Osterman Research has found that four out of five organizations use email to send, receive and store critical business documents, including contracts, purchase orders, personnel records and other critical business information. As a result, Read More
Product Review: GFI''s LANguard Network Security Scanner
Performing patch management is one of the most tedious chores that must be completed by network administrators. While there are many patch management tools

send sms service  all computers. LANguard will send the users a message before the deployment process begins and will stop any necessary services on the user''s machines. Earlier I mentioned that one of the big drawbacks to Microsoft''s SUS is that there are a limited number of Microsoft products that it can manage patches for. This is not the case with GFI LANguard though. GFI LANguard can handle patch management for all Microsoft server products, operating systems, and even for Microsoft Office. It even has the ability to Read More
Salesforce.com Acquires ExactTarget
Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add

send sms service  of all sizes to send small or large volumes of e-mail to targeted individuals. Mobile marketing gives users the flexibility to reach customers using short message service (SMS) and mobile push capabilities. Social media marketing  provides companies with the ability to manage social conversations as well as publish content to Facebook fan pages. Web tools facilitate the set-up of microsites or landing pages and in addition offer personalized product recommendations. B2B and B2C Marketing Automation Read More
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

send sms service  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More
Comarch Field Service Management
Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is

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Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

send sms service  for billing Service hubs send software updates to the product to facilitate remote management and use automatic triggers to better schedule service based on equipment breakdown forecasts. Through these deployments, companies can re- duce the cost of field service, improve compliance to SLAs including uptime, anticipate problems before they occur, and increase customer satisfaction. These companies can also provide feed back to R & D organizations for enhancements, ensuring greater product reliability and Read More
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

send sms service  field service,field service management,FSM software,field service software,field service scheduling software,ServiceMax Read More
Service Parts Planning RFI/RFP Template
Planning,Service Delivery and Execution,Workforce Optimization,Logistics Transportation and Reverse Logistics,Analytics and Reporting,Utilities

send sms service   Read More
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

send sms service   Read More
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

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