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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » send sms messages sla


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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An Indian’s view on the Chindian software outsourcing condition
I was positively staggered to read the article “Should North Americans Send More Software Development Work to China?” Perhaps my opinions are underlined with a

send sms messages sla  “ Should North Americans Send More Software Development Work to China? ” Perhaps my opinions are underlined with a bias of the South Indian (you’ll find Bangalore in those parts) variety, a fierce one at that too (which is why I have long abstained from writing the article “Why Indian outsourcing is the next best thing to sliced bread”). Nevertheless, I maintain that the article does not present an objective view of the state of outsourcing to China & India. Do read on, because as fiercely Read More
IBM Moves into Enterprise Application Integration
International Business Machines (NYSE: IBM) has announced a new release of MQSeries Integrator that should help businesses integrate their applications and

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Fill ''er Up, Check the Battery and Sell Me an iMac
Ten Square will be delivering digital content to a gasoline pump near you. And that’s only the beginning.

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Enterprise Messaging: SMS Evolving from P2P to B2B
Although short message service (SMS) messaging is a cheap and efficient communication channel, many enterprises are still reluctant to deploy it as a corporate

send sms messages sla  Messaging: SMS Evolving from P2P to B2B Although short message service (SMS) messaging is a cheap and efficient communication channel, many enterprises are still reluctant to deploy it as a corporate tool. At issue is its lack of reliability and security while transmitting information. The enterprise SMS market thus has to evolve from the person-to-person infrastructure into a model that supplies businesses with secure and scalable messaging. Read More
Call Center Protocols: Getting Problems Solved!
Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving

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E-mail Archiving: A Business-critical Application
Small and medium businesses are especially vulnerable to disruptions caused by e-mail loss, compliance demands, and the threat of e-discovery. Yet these

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E-mail Encryption: Protecting Data in Transit
Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre

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E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

send sms messages sla  messages between group mailboxes, send reply messages, or delete messages. Rule-based Wizards Create rules with an easy to use wizard that can direct email to an appropriate person or location for easy retrieval. Actions are taken at the server level for increased coverage, so that team members no longer need to save and forward important email messages, flooding inboxes in the process. Intelligent Messaging Assignment There is no need to manually drag and drop messages. Intelligent messaging assignment Read More
Stopping Image-based Spam
Images have long been part of e-mail communications—from corporate logos in signatures, to scanned documents, and more. But recently, spammers have started

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Why E-mail Must Operate 24/7 and How to Make This Happen
Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues

send sms messages sla  organizations using email to send business-critical content and documents and the number of emails increasing each year, businesses need to better protect their email infrastructures from instances of downtime and gain better insight into the issues causing outages. Osterman Research has found that four out of five organizations use email to send, receive and store critical business documents, including contracts, purchase orders, personnel records and other critical business information. As a result, Read More
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

send sms messages sla  IntServ, the user''s application sends a call setup signal to the network. This is basically a request for a set of service delivery parameters required to complete a call. Using the approach, the network can check resource availability and deliver traffic accordingly. This approach is very similar in process to the circuit setup and teardown associated with a telephone call on the PSTN. In the PSTN, ISDN (access networks) and SS7/CSS7 transit networks provide this signaling mechanism. Provisioned QoS-A Read More
Image Spam: An Increasing Threat
Image spam is difficult to block because e-mail filters cannot read messages embedded within an image. For businesses, spam is no longer simply a productivity

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Before You Buy: What Every CIO Needs to Know about Search Solutions
Every day, the average employee may create 20 to 30 new documents. Even e-mail messages can contain business-critical information, such as a prospect’s phone

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Vertical Marketing--What Is A Vertical?
What is vertical marketing? Vertical marketing is product and promotion efforts targeted at specific industries. Many benefits are derived from vertical

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