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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 send sms messages sla

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » send sms messages sla

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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Neolane Announces New Version of Neolane Marketing Analytics


Neolane has introduces a series of enhancements for its marketing analytics platform. The solution was designed to help marketers plan, target, execute, and measure personalized messages across channels. According to the press release, new enhancements eliminate the need to rely on the expertise of data scientists or information technology (IT) staff while permitting marketers to usebig data

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IronPort’s Multilayer Spam Defense Architectural Overview


Earlier-generation spam systems all share a common weakness—they rely heavily on analyzing content that can easily be manipulated by spammers. As such, state-of-the-art antispam systems must go beyond content examination by analyzing messages in the full context in which they are sent. Find out how using a multilayer defense approach can help you successfully eliminate spam and blended threats in your enterprise.

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Stopping Image-based Spam


Images have long been part of e-mail communications—from corporate logos in signatures, to scanned documents, and more. But recently, spammers have started using a variety of techniques to embed unsolicited messages into images in order to bypass increasingly sophisticated spam filters used by companies and Internet service providers. The question is, what are you going to do about it?

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Before You Buy: What Every CIO Needs to Know about Search Solutions


Every day, the average employee may create 20 to 30 new documents. Even e-mail messages can contain business-critical information, such as a prospect’s phone number or an estimate of a competitor’s market share. The challenge for decision makers is finding the best information the company has, whether created internally or brought in from outside. Get a straightforward roadmap for selecting an enterprise search solution.

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Enriching Your Customer Experience with Proactive Customer Communications


Proactive customer communications (PCC) is any outbound communications solution that delivers proactive notifications, alerts, or other messages. Done right, PCC turns often-dreaded telemarketing calls or ignored direct mail into important alerts and updates.

Today, PCC is being used across industries, including financial services, telecom and utilities, travel and hospitality, healthcare, retail, and pharmaceuticals. PCC can help businesses in many industries and of all sizes deliver greater value across the end-to-end customer journey and build brand loyalty.

Highly personalizing PCC is key in making it effective and relevant to the customers it needs to reach. This white paper looks at key factors that drive the use of PCC services, such as using varied communications channels, and preference management.

send sms messages sla  IVR, interactive voice response, contact center technology, customer service, preference management, multi-channel communications, proactive communications, proactive customer communication, PCC Read More

The Evolution of Strong Authentication


Strong authentication technologies have long been used to provide an extra layer of assurance that individuals accessing computing resources are who they say they are. However, the cost of deploying and managing such systems has made their use expensive and complex. New authentication models— and methods such as software, SMS, and BlackBerry tokens—are are taking the costs out of using strong authentication. Find out how.

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Wireless Mobile Portal by MobileID


MobileID has produced a clean, easily navigable, user-friendly web site, which will allow users of all abilities to set up their MobileID personalized service quickly and easily, and its free too.

send sms messages sla  Mobile Portal by MobileID Wireless Mobile Portal by MobileID P. Hayes - April 27th, 2000 Event Summary LOS GATOS, Calif.--(BUSINESS WIRE)--MobileID, Inc., the world''s first wireless mobile portal to provide access to e-mail and personalized Internet content to mobile phones and PDAs, launched their company and Internet site in January. Targeting the growing segment of mobile consumers and professionals, MobileID enables the wireless Internet by delivering truly personalized content and providing Read More

E-mail Response Management


E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

send sms messages sla  messages between group mailboxes, send reply messages, or delete messages. Rule-based Wizards Create rules with an easy to use wizard that can direct email to an appropriate person or location for easy retrieval. Actions are taken at the server level for increased coverage, so that team members no longer need to save and forward important email messages, flooding inboxes in the process. Intelligent Messaging Assignment There is no need to manually drag and drop messages. Intelligent messaging assignment Read More

Hosting Horrors!


What you should ask before committing to a Web Hosting Company...

send sms messages sla  narrowed down your choices. Send a copy of your diagram along with a list of your needs to each sales team. Ask for a detailed breakdown of cost by one-time charges and recurring charges. Your sales person will give your diagram and needs list to a pre-sales engineer to review. Ask how long the turn around time is to receive a quotation. When you receive all of your quotes, compare them closely. Make sure that each quote covers everything on your list. It seems each hosting company has it''s own slang for Read More

E-mail Archiving: A Business-critical Application


Small and medium businesses are especially vulnerable to disruptions caused by e-mail loss, compliance demands, and the threat of e-discovery. Yet these companies may not have adequate resources to deal with these risks on their own. Learn how your business can benefit from e-mail archiving, and in particular a hosted e-mail archiving service, to combat data loss, and realize greater productivity and competitiveness.

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Crowdtap


The Crowdtap Influencer Marketing platform offers enterprises the option to identify brand aficionados. In so doing, businesses can gather real-time feedback and be able to mobilize these people as brand advocates. Social marketing means peer-to-peer marketing, as people tend to trust an acquaintance's recommendation more than a business's promotional messages. Crowdtap's platform takes advantage of this human characteristic and supports enterprises in their efforts to mobilize peer influencers.

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Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service


Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations of marketing, sales, and service processes. With communication-enabled business processes—powered by communications systems integrated with business applications—you can have more visibility into interactions and improve your end-to-end performance. Learn more.

send sms messages sla  Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Unlike other CRM software, the SAP Customer Relationship Management (SAP CRM) application, part of the SAP Business Suite, not only helps you address your short-term imperatives – Read More

TransPromo in High-volume Statement Print Applications


Transpromotional marketing blends marketing messages with must-read printed material such as invoices, statements, and other notifications. The goal is to influence behavior and drive business volume—but not by stuffing brochures with a statement into the envelope. Instead, promotional messages can be targeted directly to a prospect s purchase patterns and known interests. Sounds great, in theory. So how do you do it?

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