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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 self service system


Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for School Districts

The ERP knowledge base for K-12 school districts and municipalities focuses on back-office functionality, including financials, human resources (HR), and payroll. It covers important functionality for employee self-service activities, purchasing management, and inventory management. 

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Documents related to » self service system

Lean Business Intelligence: Why and How Enterprises Are Moving To Self-service Business Intelligence


Today’s knowledge workers spend more time sorting though a huge amount of information and less time adding value to it. Enterprises have responded by moving to a self-service business intelligence (BI) model. But that often conflicts with efforts to control, secure, centralize, and optimize their BI environments. Learn how you can get the right data now, while maintaining information quality and operational security.

self service system  Enterprises Are Moving To Self-service Business Intelligence Today’s knowledge workers spend more time sorting though a huge amount of information and less time adding value to it. Enterprises have responded by moving to a self-service business intelligence (BI) model. But that often conflicts with efforts to control, secure, centralize, and optimize their BI environments. Learn how you can get the right data now, while maintaining information quality and operational security. Read More

Self-service SOX Auditing with S3 Control


Compliance with the US Sarbanes-Oxley Act (SOX) is not a one-time project, but a sustained effort to gain visibility into processes affecting financial reporting accuracy. Most IT controls are manual, error-prone, and resource-intensive. However, there’s a new, radical solution: an automated IT control framework in which all the information required to verify compliance is available in a single reporting system.

self service system  service SOX Auditing with S3 Control Compliance with the US Sarbanes-Oxley Act (SOX) is not a one-time project, but a sustained effort to gain visibility into processes affecting financial reporting accuracy. Most IT controls are manual, error-prone, and resource-intensive. However, there’s a new, radical solution: an automated IT control framework in which all the information required to verify compliance is available in a single reporting system. Read More

The Quest for the Right Self-service Model: Enterprise Content Management Suite or Integrated Best-of-breed?


Organizations are looking for self-service models to manage their internal and external content. Content management systems are the answer, but then the question becomes which to choose—an all-in-one enterprise content management suite, or an integrated, best-of-breed point solution?

self service system  example, can provide a self-service model to citizens through an Internet web site, providing information, downloadable forms, or even online requests to be processed. Organizations can choose from two different approaches to make its content readily available: an enterprise content management (ECM) suite, or a point solution. The decision to shop in one place or to shop around for several point solutions is a major consideration for buyers of content management systems. ECM suite vendors offer Read More

Benefits Management Benchmark: Technology Automation and Employee Self-service


To many executives, health insurance cost increases are as predictable as death and taxes. That’s why best-in-class organizations are embracing strategies which optimize benefit cost per employee. To succeed, these companies focus on wellness programs, clear communications about benefits choices, and benefits automation as part of an integrated system. And to compete effectively, other organizations will need to follow suit.

self service system  Technology Automation and Employee Self-service To many executives, health insurance cost increases are as predictable as death and taxes. That’s why best-in-class organizations are embracing strategies which optimize benefit cost per employee. To succeed, these companies focus on wellness programs, clear communications about benefits choices, and benefits automation as part of an integrated system. And to compete effectively, other organizations will need to follow suit. Read More

Selecting Field Service Management Software


What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost.

self service system  Field Service Management Software What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost. Read More

CSB-System


CSB-System provides industry-specific ERP systems. CSB-System specializes in IT solutions for corporate management in the batch and process-oriented industries and the retail and logistics sector. The company also offers special hardware components as well as professional consulting. CSB-System is headquartered in Germany.

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Mastering the Management System


This article from Harvard Business Review describes the design and implementation of a system for strategic planning, operational execution, and feedback and learning. It also presents a range of tools that managers can apply at the different stages, and options for integrating them in a system that links the management of strategy and operations.

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Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk


IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

self service system  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More

The ROI of Software as a Service


Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments.

self service system  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More

SMB Phone System Buyer's Guide


The SMB Phone Systems Buyers Guide makes it easy.

self service system  advice from buyers like yourself, and tools and worksheets every phone buyer should have. Get all the information you need to make the right decision on your phone system. Download your PDF copy of SMB Phone Systems Buyers Guide today. For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More

We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices


The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these tasks. Learn more.

self service system  Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these Read More

Epicor for Service Enterprises


Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and project accounting of over twenty years. Version 8.0 offers groundbreaking use of XML Web service and Microsoft .NET technology. The current release, Epicor for Service Enterprises 8.1, adds enhanced project portfolio management (PPM), contingent workforce management, and advanced collaboration and customization capabilities, all enabling greater planning, performance, and execution.  

self service system  for Service Enterprises Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and Read More

Industry Expert's Guide to Buying a Business Phone System


Learn about VoIP and how you can get more for less in Industry Expert's Guide to Buying a Business Phone System.

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How to Sell Management on a New ERP System


How to Sell Management on a New ERP System lists the top 6 advantages of a new ERP system.

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