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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 self service reporting


Reporting for Midsize Companies: Empower Your Business with Self-service Reporting
Business reporting is a priority for IT and business users at midsize companies. These companies, lean on resources, need a single reporting solution that

self service reporting  Empower Your Business with Self-service Reporting Business reporting is a priority for IT and business users at midsize companies. These companies, lean on resources, need a single reporting solution that addresses a full range of reporting requirements and users. Discover complete reporting solutions that can recognize and accommodate different kinds of users, provide complete coverage for all types of reports, and access all enterprise data, regardless of the source.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for School Districts

The ERP knowledge base for K-12 school districts and municipalities focuses on back-office functionality, including financials, human resources (HR), and payroll. It covers important functionality for employee self-service activities, purchasing management, and inventory management. 

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Documents related to » self service reporting

Self-service SOX Auditing with S3 Control


Compliance with the US Sarbanes-Oxley Act (SOX) is not a one-time project, but a sustained effort to gain visibility into processes affecting financial reporting accuracy. Most IT controls are manual, error-prone, and resource-intensive. However, there’s a new, radical solution: an automated IT control framework in which all the information required to verify compliance is available in a single reporting system.

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Rent.com Selects KANA Cloud Offering for Customer Service


The announcement that KANA Express, a cloud customer service offering, was selected by Rent.com for improved customer engagement was one of more important announcements preceding the recently held KANA Connections 2012 user conference in Las Vegas, where about 180 attendees were able to hear more about the importance of consistent customer experience via multiple channels of communication

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BI Reporting: Does the Tool Really Matter?


Last month I listened to several discussions about the importance of choosing the right reporting tool when installing a business intelligence (BI) solution. Here are some questions that were raised: Is the reporting tool really relevant when deploying a complete BI solution? Which type of reporting tool should I choose when deploying a BI system? Choosing the right reporting tool may not be as

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Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

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Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

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IFS Field Service Management Certification Report


IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM) and Enterprise Research Planning (ERP) Evaluation Centers. The IFS Field Service Management solution intertwines service management, dynamic scheduling, and mobile capabilities. It is an ideal fit for organizations that require a combination of service jobs such as installation, quick break-fix jobs, some preventive maintenance, and other similarly fast-paced jobs. Download the IFS Field Service Management certification report now for product analysis and in-depth analyst commentary.

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ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

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Best Practices for Budgeting, Forecasting and Reporting


Corporate budgeting, forecasting, and reporting presents a formidable challenge to most companies, regardless of size or industry. Companies that are able to address budgeting obstacles and improve their process will not only be rewarded with more accurate budgets, more timely re-forecasts, and improved decision-making, but also foster a disciplined financial management culture that will deliver a true competitive advantage

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InsideOut Makes Firewall Reporting Useful


Firewall logs can be cryptic and very difficult to analyze. There are a number of firewall reporting products on the market that attempt to address this problem, however one particular product recently caught our attention.

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