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Creating the Single Customer View
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means

scv  customer view (SCV). An SCV means that a company has a accurate and complete view of their customers across all applications, databases, and customer touch points. The financial, operational, customer satisfaction, and regulatory effects of unreliable SCVs are overwhelming. Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » scv


TEC Research Analyst Round Table: Software-as-a-Service (SaaS)
Software-as-a-service (SaaS): friend or foe? SaaS—also known as on-demand or hosted applications—is becoming more and more popular in a number of enterprise

scv  end-to-end supply chain visibility (SCV). The business process and strategy within the supply chain is going to put the organization ahead of the competition and will make them weather today’s economical conditions; the tools and delivery models are just there to assist. The bottom line: Pick the software that works best for you whatever delivery model you find it in. Kurt Chen (Research Analyst – Product Lifecycle Management [PLM], Quote-to-Order [Q2O], Business Process Management [BPM]) : In the Read More
Using Visibility to Manage Supply Chain Uncertainty
Technology has advanced supply chain visibility beyond mere track and trace functions. Visibility can be used to manage supply chain uncertainty, thereby

scv  to the enterprise uncertainty. SCV and supply chain event management (SCEM) are tools and techniques designed to quell uncertainty. SCV is much more than track and trace ; it is the transparent view of time, place, status, and content that monitors events within supply chain processes. SCV measures the performance of processes and organizations, and notifies interested parties when processes fall out of the acceptable range of performance. The use of science in supply chain management (SCM) has been Read More
Supply Chain Vendor Morphs into SCEM with Response Management Vision
Supply chain planning vendors have moved beyond enterprise planning to solutions that encompass the whole supply chain. Companies like Kinaxis are using

scv  about the merits of SCV and SCEM solutions for improved manufacturing performance are the ultimate indicator of success. Read More
Analyzing Manhattan Associates’ Supply Chain Platform Play - Part 2
Part 1 of this blog series analyzed Manhattan Associates’ innovative Supply Chain Process Platform (SCPP)-based applications, such as Supply Chain Intelligence

scv  Gateway, Supply Chain Visibility (SCV), and Supply Chain Event Management (SCEM). The EEM  composite application  facilitates quick and fluid interactions with trading partners, optimizes order management, creates compliant case labels and  advance ship notices (ASN’s)  upstream, assures quality inventory and shipments, and responds efficiently to events in order to increase on-time delivery rates, improve inventory control, and meet demand expectations. Manhattan will continue to improve EEM’s Read More
A Manufacturing Imperative: Enterprise SOA
In the past, full efficiency was almost impossible for most manufacturing sites thanks to lack of integration between plant systems and business systems. But

scv  Manufacturing Imperative: Enterprise SOA A Manufacturing Imperative: Enterprise SOA If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Enter SAP Manufacturing: powerful software that integrates manufacturing with the rest of your enterprise – and the only comprehensive solution for managing manufacturing operations. Source :SAP Resources Related to A Manufacturing Imperative: Enterprise SOA : Service-Oriented Architecture (SOA) Read More
Competency Management: the Compass for Strategic Talent Management
This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all

scv  Management: the Compass for Strategic Talent Management Plateau delivers a best-of-breed talent management solution with deep functionality for learning management, performance management, compensation management and career and succession planning. This allows organizations to take a unified approach to develop, manage, reward and optimize their talent. Superior best-in-class talent management solutions can be deployed individually or together, enabling current and prospective customer to future Read More
Rapid Implementation Methodology
It's a sad but well-known fact that many software implementation projects run out of time and money. Certain crucial activities tend to have striking effects on

scv  Implementation Methodology CDC Supply Chain software solutions are specifically architected for multi-enterprise, multi-channel, multi-language, and multi-currency order environments. We support end-to-end processes for distribution companies, from customer collaboration and eCommerce to global inventory management and supply-chain execution, all united by our Collaborative Services Framework for process integration and user interaction. Source: CDC Software Resources Related to Rapid Read More
Extending SAN Connectivity for Engenio Arrays
The storage industry provides an abundance of white papers discussing the ever-changing data management and retention regulations, the need for business

scv  SAN Connectivity for Engenio Arrays The storage industry provides an abundance of white papers discussing the ever-changing data management and retention regulations, the need for business continuity, and disaster recovery. The core of these data services is the ability to copy, move, and replicate data—locally and far away. Unfortunately, SANs only reach about 10 km. IT managers need to share, protect, and move data much farther than that. Find out how. Read More
7 Steps to a Successful IP Telephony Implementation
Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service takes more than

scv  Steps to a Successful IP Telephony Implementation 7 Steps to a Successful IP Telephony Implementation If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. ShoreTel, Inc., a leading provider of enterprise IP telephony solutions, today announced the findings of a new report by the independent research firm Nemertes Research that ranked ShoreTel number one in customer satisfaction. Source : Shoretel Resources Related to IP Telephony : Voice Read More
Project Management Communication: Part 3 of 3
In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to

scv  Management Communication: Part 3 of 3 In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to senior management, as well as justification for projects based on the expected value of each product in its planning stage, and in projects both in progress and completed. What Is Project Portfolio Management? Project portfolio management (PPM) is a resource system that permits an enterprise to collect (or Read More
Winning your market - second in a series
Positioning Part 2: Choosing what you want to sayIn Part 1, I introduced positioning and talked about how easy it is to miss your mark. This time, we focus on

scv  your market - second in a series Positioning Part 2: Choosing what you want to say In Part 1 , I introduced positioning and talked about how easy it is to miss your mark. This time, we focus on how successful campaign positioning depends on saying and doing just the right thing—at the right time—for the right audience. Advertising is great fun in that you can choose what you want to say about a product or service—but it’s also where trouble begins. Just as there are great salespeople who Read More
Tips for Researching Enterprise Solutions
Given the majority of participants in a selection committee are not enterprise software specialists, quality enterprise research on applications is crucial

scv  for Researching Enterprise Solutions Given the majority of participants in a selection committee are not enterprise software specialists, quality enterprise research on applications is crucial. Even if you are employing consultants (with their cute business attire and boxes of love they give during the holidays---my PM brother-in-law once scored a leather jacket, but I digress), it’s still important to be well versed about the solution sets you are considering. Having been an editor at TEC for over Read More
Supply Chain 201: Editors’ Picks
I’m a bit swamped right now, but I thought I’d address a number of specific requests from your comments in Supply Chain Management 101 by pointing you to a

scv  Chain 201: Editors’ Picks I’m a bit swamped right now, but I thought I’d address a number of specific requests from your comments in Supply Chain Management 101 by pointing you to a bunch of other free resources on our sites: Change management (and implementation) for ERP Searching for “change management” on our white paper and case study site provides a bunch of results. Try Changing Focus on Change Management in ERP Projects for a taste. SCM and health care At our Certified Health Care Read More

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