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PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » scoring the maturity of organizations automation worksoft


Evolution to Revolution: The Test Automation Maturity Curve
The evolution of test automation towards data-driven and key/action word frameworks reflects the realization that the process becomes more efficient if there is

scoring the maturity of organizations automation worksoft  Integration Maturity Model , Scoring the Maturity of Organizations Automation , Release Automation Maturity Survey , Data Centre Automation , Test Management Automation , Advancing in Automation Maturity , Automation Maturity Model , Phase Brings Automation , Build Release Automation Maturity , Automation Maturity Framework , Choosing a Test Automation , Describes Automation Maturity , Datacenter Automation Accelerating , Program for Implementing Automation , Test Automation Maturity Strategy , Read More...
Business Process Automation
The speed of business today is growing exponentially. Consequently, organizations are generating incredible amounts of information around the clock. Yet vast

scoring the maturity of organizations automation worksoft  Process Automation The speed of business today is growing exponentially. Consequently, organizations are generating incredible amounts of information around the clock. Yet vast percentages of this data remain unstructured, meaning that users cannot leverage it to deliver business efficiency or advantage. Learn how you can better manage and deploy information for operational productivity. Read More...
SmallSmartFast Organizations
At ChainLink we have talked a lot about the advent of SmallSmartFast technologies—ever-smaller and ever-smarter devices and software that is fast to implement

scoring the maturity of organizations automation worksoft  Organizations Introduction At ChainLink we have talked a lot about the advent of SmallSmartFast technologies—ever-smaller and ever-smarter devices and software that is fast to implement and give us information and answers in real-time. It includes things like RFID, IM, software agents, etc. This is part of a much broader transformation. Figure 1 illustrates the sweeping changes, mirrored in both private and military sectors, as we move from the Industrial/Cold War era of economies-of-scale Read More...
Business Answers at Your Fingertips: The Real-time Value of BI
This Aberdeen Research brief homes in on the critical time element of a best-in-class business intelligence (BI) strategy. The research shows that top performer

scoring the maturity of organizations automation worksoft  Answers at Your Fingertips: The Real-time Value of BI This Aberdeen Research brief homes in on the critical time element of a best-in-class business intelligence (BI) strategy. The research shows that top performer are leveraging real-time of near real-time analytics to proactively manage their business and drive substantial performance improvements. Download this report for full details. Read More...
Keeping the Right People: Making the Right Decisions When It Counts
Corporate leaders must look carefully at how their companies are organized and staffed, and keep the “right” people. But who must be kept and who can you afford

scoring the maturity of organizations automation worksoft  the Right People: Making the Right Decisions When It Counts Corporate leaders must look carefully at how their companies are organized and staffed, and keep the “right” people. But who must be kept and who can you afford to let go? If you don’t know how to re-engineer your staff, you might not be saving as much as you think. Discover methods and technologies that can help you avoid the pitfalls inherent in any reduction in workforce—to save money while you retain the best talent. Read More...
Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention
Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a

scoring the maturity of organizations automation worksoft  the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience. Read More...
Busting Out of the Inbox: Five New Rules of 1to1® E-mail Marketing
Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and

scoring the maturity of organizations automation worksoft  Out of the Inbox: Five New Rules of 1to1® E-mail Marketing Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and podcasts—where MSN, Google, and Yahoo! call the shots? Marketers need to understand which strategies and tactics are most effective to ensure that their e-mails will be delivered, opened, and acted upon. Read More...
Customer Success Story: University of Maryland School of Medicine
The University of Maryland School of Medicine had already experienced VMware technology as a way to consolidate its servers; what it didn’t realize was that the

scoring the maturity of organizations automation worksoft  Success Story: University of Maryland School of Medicine The University of Maryland School of Medicine had already experienced VMware technology as a way to consolidate its servers; what it didn’t realize was that the company’s solution could also address its disaster recovery needs. By combining two storage technologies—creating a common storage area network (SAN)—the school has reduced unexpected downtime from hours to seconds and has saved thousands of dollars in hardware costs. Read More...
The Case of A Boutique Vendor''s Benefits of Focus - IRM Corporation
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial terms to match the realities of its

scoring the maturity of organizations automation worksoft  Case of A Boutique Vendor''s Benefits of Focus - IRM Corporation Introduction A tightly focused vendor, IRM Corporation ( www.irm-net.com ), has fine tuned its products, services, its sales process and even its commercial terms to match the realities of its sole market food manufacturers who sell to the foodservice and vending markets. The Company In the article Boutique Vendors Bring Big Value we discussed how focus can create highly specialized solutions that better serve their niche markets. Our Read More...
Managing the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective
For many companies, total cost of ownership (TCO) of business intelligence (BI) solutions is out of control. And the problem is growing, fueled by ever

scoring the maturity of organizations automation worksoft  the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective For many companies, total cost of ownership (TCO) of business intelligence (BI) solutions is out of control. And the problem is growing, fueled by ever-increasing demands from the user community, massive new sources for data, new capabilities, shadow it landscapes, and the cost of keeping people abreast of all the changes. This paper focuses on developing a framework for monitoring and managing the TCO of BI. Read More...
Sales Force Automation Buyer''s Guide
Sales force automation makes it possible, and you can learn how in the sales force automation buyer''s guide.

scoring the maturity of organizations automation worksoft  Force Automation Buyer''s Guide Can you juggle three balls at once? If you can, then you have what it takes to run a successful sales operation . Sales representatives, sales managers, and senior executives all approach sales from different angles. And all three groups have different information requirements and priorities. You''ll need timely, up-to-date information in order for all groups to be successful—but how do you achieve this? Sales force automation (SFA) makes it possible, and you can learn Read More...
The Tolly Group
The Tolly Group provides information technology testing, evaluation, and consulting. The company publishes content that includes articles, white papers, and

scoring the maturity of organizations automation worksoft  Tolly Group The Tolly Group provides information technology testing, evaluation, and consulting. The company publishes content that includes articles, white papers, and opinion pieces. Read More...
The Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness
To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area

scoring the maturity of organizations automation worksoft  Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area that shows significant potential for helping sales teams meet or exceed their goals is the effective alignment of sales process and technology. Executives looking to optimize performance should consider this approach to achieve their goals. Read More...
Cloud for Business Managers in Midsize Organizations: the Good, the Bad & the Ugly
Read this independent research report to learn how business managers around the world are using cloud applications. Discover the top motivations for adopting

scoring the maturity of organizations automation worksoft  for Business Managers in Midsize Organizations: the Good, the Bad & the Ugly Read this independent research report to learn how business managers around the world are using cloud applications. Discover the top motivations for adopting the cloud, the most common problems and recurring pitfalls; common barriers to cloud application integration and the consequences of security breaches and compliance issues. Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

scoring the maturity of organizations automation worksoft  Insider’s Guide to Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don''t show the same concern about having an unresponsive web site. Read More...

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