Abstract: Today's usage of Decision Support Systems (DSS), combined with vetted SCM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...

Abstract: This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations considering adopting the 2007 Microsoft® Office system anticipate the impact of the new Microsoft Office Fluent™ user interface on their end users. The results are based on an online survey of 749 IT decision makers from companies piloting or deploying the 2007 Office system.

Abstract: Electronic document management systems (EDMSs) are used by companies to organize and streamline their document processes to increase productivity and efficiency. Integration between the EDMS and the customized software results in desirable improved efficiencies and savings. This integration can be accomplished using an application program interface (API) that comes along with the EDMS application. Find out how.

Abstract: Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning business and IT. Because there is no mandate that companies implement all framework specifications, small and midsize businesses (SMBs) need to have a cost-savings approach to ITIL implementation, so they can adopt the right features of ITIL. Learn how.

Abstract: Model-based architectures are conceptually superior on all fronts to conventional approaches to development. So far, they have not yet attained high levels of maturity and robustness and hence most organizations are living with conventional approaches. This paper compares the next generation of architectures, called model-based architectures, with current generation architectures from these perspectives. The extent of improvements in model-based architectures over current generations of applications is evaluated based on the above listed criteria for sustainable competitive advantage.

Abstract: IT initiatives driven within silos, where each department maintain its own project management office, inhibits the overall cohesiveness and effectiveness of corporate strategy. This document outlines best practices to centralize and deliver a scalable and robust project management framework strategy.

Abstract: Building replacement products on a new framework is a higher risk strategy. The product functionality still quite matters and, while it is important for enterprise applications providers to implement the latest computer science 'quantum leap', there is no guaranteed correlation between first-to-market and the ultimate success in the market (in fact, based on many experiences, one could even argue that the correlation might be inverse).

Abstract: When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software, they redesigned their application around the Microsoft® .NET Framework. A server architecture based on SQL Server™ 2000 and XML Web services removes their scalability limits, and supports multiple client applications. A smart client built with Windows® Forms gives customer support personnel a responsive application that is easy to deploy and update. A Web portal built with ASP.NET Web Forms gives authorized customers access to the same records as customer support sees internally. The new architecture can support 500 users on a single dual-CPU server, and offers many ways to scale up and out.

Abstract: Learn how AVCOM Technologies, a provider of comprehensive information technology (IT) products and suites to high-growth middle market companies, integrated its business processes with Microsoft .NET Framework and 'e by Epicor' suite.

Abstract: Every company needs a clear set of goals and objectives to achieve maximum benefits from its business intelligence (BI) and planning projects. But a company must do more than state its goals to achieve its BI and planning objectives. It needs a working framework that provides a blueprint for success. Learn how a software solution can provide essential BI and planning functions while setting the stage for future growth.

Abstract: Today’s mobile software companies face a daunting challenge: How can they achieve quality while getting to market swiftly? After all, speed is king in the mobile market. The trade-off between speed and quality in mobile software development is an illusion—or should be. Get a closer look at the situation with a framework that presents a way to use quality assurance (QA) processes to accelerate development.

Abstract: SSI shows deep understanding of the requirements for chemical, drug, and mill-based industries. Consequently, it has developed such must-have capabilities as potency controls, container movements, top-down and bottom-up traceability, and controls for customs and excise, shelf life, and location validation.

Abstract: MCI WorldCom and Critical Path plan to offer the following services: Web mail service, starting at $2 per user, per month, POP3 mail service starting at $3.50/user/month, IMAP4 service starting at $5.50/user/month and a Microsoft Exchange collaborative service starting at $12 /user/month with 20MB of disk space.

Abstract: User provisioning manages the entire life cycle of user access to IT resources. Traditionally, the connection between provisioning and IT security administration has been unreliable, with too many processes connected to too many systems. A better approach is to leverage a single application for user administration across the IT infrastructure. This model reduces complexity, enhances reliability, and lowers costs.

Abstract: Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide strategies to implement an IT governance framework successfully. Pacific Edge offers a three-stage approach to implementing IT governance, based on an organization's maturity.

Abstract: So you think you just need to be able to block spam? Think again. When it comes to anti-spam, detection is important. But so is management. You also need to control incoming and outgoing e-mail content, as well as checking for spam, viruses, specific text, and attachments within a rule-based framework. Find out how to use an integrated e-mail content management package for effective and flexible spam control.

Abstract: Understanding the effectiveness of learning programs on workforce performance and the organization as a whole is what drives continuous improvement. This white paper describes how talent-based learning provides a framework to track the effectiveness of learning management across an organization and integrate those findings to improve workforce performance and productivity.

Abstract: When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized with strategy for maximum business value—while reducing IT cost. An IT portfolio management framework, coupled with an IT governance framework, can provide visibility into projects and IT assets, keeping them aligned to business objectives at all times.

Abstract: A lot of organizations work very hard to do a good job of the wrong things, or get blindsided by what they overlooked. Many business experts have pointed out that the real issue is not how to do things right, but how to find the right things to do. There has been a lot of talk about the need to align system solutions to the business. However, if the organization has not done a good job of identifying the right things to do, then system solutions are hindered in their ability to help the organization be successful. This paper provides a framework for identifying the right things to do. IT can use this framework to help the organization establish the right focus for the business and supporting system solutions.