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Documents related to » sap it support costs


Cutting IT and Application Support Costs
With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant

sap it support costs  IT and Application Support Costs With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company Read More...
Running and Optimizing the Business of IT: The SAP Best-practices Approach
IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep

sap it support costs  management. As discussed earlier, SAP understands that IT operations represents the area of highest IT spend for the typical organization. For this reason, SAP has focused its work center development efforts in this area so that organizations can maximize their ROI. Additional new work centers are scheduled for future release. SAP also plans to develop a work center that can serve as a personalized dashboard for the content of other task-oriented work centers. This dashboard will show users pending tasks Read More...
SAP Bolsters NetWeaver''s MDM Capabilities Part Two: xCat and SAP MDM
SAP purports that SAP MDM also lays the foundation for efficient and accurate exchange of cross-business information. Consumer products companies, for instance,

sap it support costs  existing systems). In mid-July, SAP announced that it has acquired substantially all of A2i , Inc a Los Angeles, California (US)-based an d privately held software company, which, since 1993 develops and markets xCat , the platform for enterprise-wide product content management (PCM) and cross-media catalog publishing, but with the touted simplicity and accessibility of desktop applications. Therefore, SAP and A2i tout the following potent capabilities of xCat: Powerful product content aggregation and Read More...
SAP Business ByDesign
SAP Business ByDesign is an on-demand solution with built-in support for mill-based industries. It@s a comprehensive and flexible business management software

sap it support costs  customer and product profitability. SAP Business ByDesign is a complete and adaptable solution designed to meet the needs of companies like yours, including: Financials management reporting and compliance—Generate trusted, up-to-date data that lets you perform financial reporting, make informed management decisions, and enable regulatory compliance. IT on demand—Reduce costs and increase control with a single, flexible business management solution. Customer sales, service delivery, and support—Use Read More...
No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice
Many market observers might yawn at SAP''s recent Premium Support announcement, but users increasingly appreciate more choice and certainty, and may take notice

sap it support costs  be resolved. Given that SAP and Oracle have always been each other''s pet peeves, it is not a coincidence that SAP Premium Support is offered at the current price of Oracle''s counterpart standard support; and that at least should not leave many folks indifferent or drowsy. With the components of the Premium Support offering remaining intact, SAP is able to cover a subset of a landscape (so-called partial landscape coverage). Some larger and more alert mid-market customers might hence be attracted by the Read More...
SAP BusinessObjects Edge BI: Analyst Report
Discover how SAP BusinessObjects Edge BI can meet your needs in the latest TEC Certification Report.

sap it support costs  profitable decisions? Discover how SAP BusinessObjects Edge BI can meet your needs in the latest TEC Certification Report . Report highlight include: product strengths and weaknesses ease of use workflow design analytics and reporting Download your free PDF copy of the TEC BusinessObjects Edge BI Certification Report to learn more about BusinessObjects Edge BI for small and midsized businesses, today. * The TEC certification seal is a valuable indicator for organizations that rely on the integrity of Read More...
Decision Support Systems -- Overview and Case Studies
Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems

sap it support costs   Read More...
Compliance, Not Conflict: From IT Security vs. IT Operations,
It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet

sap it support costs  Not Conflict: From IT Security vs. IT Operations, It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet potentially contradictory—goals, in a sense they were destined to be at odds with one another. What does it take to bridge the gap between these two teams to achieve compliance? Can standardized processes and software tools help (or hinder) this effort? Find out here. Read More...
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

sap it support costs  Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major Read More...
What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

sap it support costs  Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad… A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short —white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential Read More...
Proactive IT Triage for Sarbanes-Oxley Compliance
When it comes to Sarbanes-Oxley compliance, most IT organizations do not lack measurement data—in fact, they’re buried in it! What they need are effective ways

sap it support costs  IT Triage for Sarbanes-Oxley Compliance When it comes to Sarbanes-Oxley compliance, most IT organizations do not lack measurement data—in fact, they’re buried in it! What they need are effective ways to put these measurements into the context of critical business services, establish baselines for every layer of every component, and proactively communicate which layer of which component is the root cause of any abnormality. Read More...
Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

sap it support costs  Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace, Read More...
SAP HANA-Curing Cancer (for real), and More
At the recent SAPPHIRE NOW and SAP TechEd event in November, SAP announced the next-generation SAP HANA platform. TEC Principal Analyst P.J. Jakovljevic was

sap it support costs  recent SAPPHIRE NOW and SAP TechEd event in November, SAP announced the next-generation SAP HANA platform. TEC Principal Analyst P.J. Jakovljevic was there and brings you all the details in this TEC Report. Download the report to get the latest developments to SAP HANA and how this platform can help companies gain insights into their business in real time, and may even help healthcare organizations cure cancer. Read More...
Supply Chain RFID: How It Works and Why It Pays


sap it support costs  Chain RFID: How It Works and Why It Pays Read More...
Top Ten Reasons to Automate Your IT Processes
Today''s IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data;

sap it support costs  Ten Reasons to Automate Your IT Processes Today''s IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can''t afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation. Read More...

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