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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sap customers implement

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » sap customers implement

SAP Releases Value Maps for Easier SAP Enterprise Support Navigation


SAP has announced SAP Enterprise Support value maps. The value maps are delivered via the SAP Enterprise Support Academy program, a dedicated portal with flexible entry points and aggregated views on learning assets and services content combining training, support, and deployment of best practices. They are an intelligent selection mechanism to help customers find the right services and tools.
sap customers implement  help to best leverage  SAP Solution Manager tools and functions . The value maps should help customers implement and leverage automation and analysis capabilities of the SAP Solution Manager application management solution to improve IT operations efficiency. The SAP Enterprise Support Academy program, which is a deliverable of SAP Enterprise Support and does not involve additional cost, can be accessed in terms of business roles, lifecycle phase, or delivery method. The value maps are considered an Read More

SAP for Chemicals Functionality


SAP has been delivering on its chemicals industry strategy by expanding its capabilities for manufacturing and supply chain management, broadening its composite package applications in areas such as emissions management, pricing management, and manufacturing dashboards, and focusing on mid-market companies.

sap customers implement  issues in adaptive manufacturing, SAP is also intensifying its efforts in radio-frequency identification (RFID) with a joint effort with Intel to facilitate the RFID adoption by offering customers the choice of either integrating their RFID hardware directly into back-end systems and business processes, or using device management partners to manage their hardware environment. This approach focuses primarily on direct data exchange between reader hardware and business applications, to allow enough Read More

Notes from SAP TechEd, Las Vegas


Senior ERP anlayst Aleksey Osintsev gives his impressions of the recent SAP TechEd developers conference. He recaps some of the announcements that were made, and delves into SAP's relationship with the cloud and the Internet of Things.

sap customers implement  and thus accepted by SAP customers as an improved way to run businesses, in addition to the ability for customizations or add-ons, whether done themselves or via SAP partners. Despite the perpetual declarations of businesses that they are unique, in Mr. Zinow’s experience about 90 percent of them are very alike in terms of their existing business processes. Only about 10 percent of businesses have specifics requirements that would demand ERP software customization. This leads to the conclusion that Read More

Demystifying SAP Solution Manager


Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

sap customers implement  project end-to-end. It allows SAP customers to better understand and manage the major technical risks and challenges with an upgrade project, and to make the upgrade project a “non-event” for the business.   The (Real) Need for Solution Manager Solution Manager has naturally evolved during its more than a decade of history. The product was originally conceived to provide support with SAP solutions to customers with more than one system (e.g., for monitoring multiple systems). It was later merged Read More

While Oracle and PeopleSoft Are to Fuse, Competitors Ruse--Leaving Customers (Somewhat) Bemused


The recent merger of Oracle and PeopleSoft requires, among many other things, finding a perfect balance between cultivating the install base versus the zeal for snagging brand new customers.

sap customers implement  mission to eventually topple SAP ''s as the number one application''s business provider. The hefty transaction—which was almost 66 percent higher than the initially offered share price in June 2003, and more than doubled the absolute total dollar amount during that same time—creates a company with more than 22,750 customers and nearly 50,000 employees. This accounts for the 5,000 predominantly PeopleSoft employees that were recently laid off (mostly from the redundant administrative and sales and Read More

SAP Announces Availability of HANA-based ERP


Today is a big day for SAP and its customer base—at the SAP conference in New York the world-leading vendor has announced general availability of SAP Business Suite powered by SAP’s newest technical platform, SAP HANA. What does it mean for businesses and other organizations that are potential and current clients of SAP? To bypass the technical details and terminology, the HANA platform is

sap customers implement  a big day for SAP and its customer base—at the SAP conference in New York the world-leading vendor has announced general availability of SAP Business Suite powered by SAP’s newest technical platform, SAP HANA. What does it mean for businesses and other organizations that are potential and current clients of SAP? To bypass the technical details and terminology, the HANA platform is capable of capturing and analyzing data on a single in-memory platform with a data operation speed exceeding that of all k Read More

Concur's Customers Can Network Now


Following the path of other E-procurement vendors, Concur announced a purchasing network for large companies. At the same time, Concur announced that its entire suite of products, including access to its purchasing network, will be available to small and mid-sized companies as an outsourced, Web-based product.

sap customers implement  s Customers Can Network Now Event Summary Concur Technologies (Nasdaq: CNQR) made two announcements that mark its determination to be, and be seen as, a major player in the hot E-procurement market. The Concur Commerce Network will give Concur''s E-procurement customers a marketplace to display and purchase their wares. The company claims that its network already offers thousands of suppliers. Concur also announced that electronic purchasing and the rest of its Concur eWorkplace suite of products Read More

Case Study: SAP and Sales Management


To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships.

sap customers implement  Study: SAP and Sales Management To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More

SAP Means Business with SMEs, This Time for Real


TEC's P.J. Jakovljevic talks about SAP SME news and developments from the global SAP SME Summit in his latest vendor note, including the SAP SME ERP portfolio, SAP Business ByDesign, SAP Business One, SAP Business All-in-One on HANA, and more.

sap customers implement  P.J. Jakovljevic talks about SAP SME news and developments from the global SAP SME Summit in his latest vendor note, including the SAP SME ERP portfolio, SAP Business ByDesign, SAP Business One, SAP Business All-in-One on HANA, and more. Read More

SAP Showcases Augmented Reality Android Apps


At the recent Super Mobility Week, SAP showcased two augmented reality (AR) apps, the SAP AR Warehouse Picker and SAP AR Service Technician mobile apps, which are designed to improve the user experience of and processes handled by warehouse workers and field service technicians.

sap customers implement  powered by CTIA , SAP showcased two forthcoming augmented reality (AR) apps , the SAP AR Warehouse Picker and SAP AR Service Technician mobile apps. These apps are expected to help simplify and improve user experience and work processes by offering a hands-free working experience.   SAP AR Warehouse Picker is designed to allow warehouse workers to do their tasks using smart glasses, which should improve situation awareness, efficiency, and workplace security. The idea is to enable a hands-free experience Read More

SAP Announces Investment in Catalyst International


ERP giant SAP AG announced on September 1 that it had acquired nearly a 10% stake in warehouse management system (WMS) vendor, Catalyst International Inc.

sap customers implement  Investment in Catalyst International SAP Announces Investment in Catalyst International S. McVey - September 1st, 1999 Event Summary ERP giant SAP AG announced on September 1 that it had acquired nearly a 10% stake in warehouse management system (WMS) vendor, Catalyst International Inc. In return, Catalyst will drop its NT platform development plans, and provide customer training, consulting and product customization services for SAP Logistics Execution System (LES), at its Supply Chain Execution (SCE) Read More

When Customers Call, and They Will, Will Your IVR Be Ready?


Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience.

This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case that some customers reject calling as a method for problem resolution not simply because of preference for other options, but because of problems within the current IVR technology or IVR set-up that a business has implemented. Also examined is IVR solution implementation in specific industries, including fields like health care, utilities, financial services, and retail.

Download the report to learn more about how IVR is a key component of a multi- and omni-channel customer experience strategy, and how understanding today's caller will help direct your IVR strategy and put you on the path to greater customer loyalty.

sap customers implement  Customers Call, and They Will, Will Your IVR Be Ready? Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience. This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case Read More

Ariba Network to Move to SAP HANA


In keeping with its strategy to move everything to the cloud—and to the in-memory SAP HANA platform—SAP recently announced plans to move the Ariba Network to HANA by the end of 2014.

sap customers implement  Network to Move to SAP HANA In keeping with its strategy to move everything to the cloud—and to the in-memory SAP HANA platform—SAP recently announced plans to move the Ariba Network to HANA by the end of 2014. With 1.5 million companies in over 190 countries conducting over half a trillion in commerce on an annual basis, the Ariba Network is by far the largest and most global business-to-business (B2B) trading platform in the world. And with the move to HANA, it is expected to become the fastest and Read More

SAP


Founded in 1972, SAP provides business software applications and services to companies of all sizes in more than 25 industries. With subsidiaries in over 50 countries, the company is listed on several exchanges, including the Frankfurt Stock Exchange and the New York Stock Exchange (NYSE) under the symbol SAP. SAP employs more than 48,500 people in over 50 countries. Today, more than 89,000 companies in over 120 countries run SAP software.

sap customers implement  Founded in 1972, SAP provides business software applications and services to companies of all sizes in more than 25 industries. With subsidiaries in over 50 countries, the company is listed on several exchanges, including the Frankfurt Stock Exchange and the New York Stock Exchange (NYSE) under the symbol SAP. SAP employs more than 48,500 people in over 50 countries. Today, more than 89,000 companies in over 120 countries run SAP software. Read More