X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 sap customers implement smbs

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

Evaluate Now

Documents related to » sap customers implement smbs

SAP Industry Solutions for Mid-market Companies


For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions.

sap customers implement smbs  environmental compliance measures. Many SAP solution maps even provide specific requirements for sub-segments of certain industries. For instance, media customers can leverage microvertical maps designed for broadcasting, entertainment, newspapers and magazines, and premium-content publishing houses. Consequently, perhaps, most of the chemical, high tech, and pharmaceutical Fortune 500 are SAP customers. The vendor boasts eight of the world''s top ten banks, thirty-three of Europe''s leading fifty financial Read More

Software Giants Make Courting A Small Guy Their "Business One" Priority


As the battle for the mid-market intensifies, each Tier 1 vendor is exhibiting its bag of tricks for small-to-medium enterprises. While PeopleSoft is refining its fixed-price & time proposition to the upper-end of the mid-market, SAP is trying a twofold strategy of promulgating its mySAP All-in-One similar offering for the higher-end of the mid-market, while offering SAP Business One product to appeal to complexity-adverse smaller enterprises. Oracle seems to be dabbling with both approaches…

sap customers implement smbs  Smart Business Solutions ), SAP Business One has more than 1,300 customers worldwide. The new product in the US has for some time been successfully sold in the lower-end of the European SMB market, since it provides small and medium businesses with an integrated family of enterprise applications tailored to the specific needs of sales-driven companies. As mentioned earlier, it addresses the core operational needs of SMBs, such as accounting and banking, financials, sales force automation (SFA), Read More

SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part Five: Challenges and User Recommendations


Make sure that what you select now will keep abreast of the technology changes in the future. It may sometimes be more beneficial to implement the right solution slowly than to rush the wrong one into place.

sap customers implement smbs  best near-term opportunity for SAP is still to sell to existing large customers for deployment in smaller subsidiaries and divisions, since these products provide viable options for staying with a single vendor corporate-wide. There are some mid-market vendors with impressive global reach,localized products, immaculate vertical focus and knowledgeable channels that offering a very flexible modern product. They are well attuned for local regulatory requirements of several dozen countries and support well Read More

SAP for the Chemicals Industry: Challenges and User Recommendations


Using the SAP ERP Chemicals Packaged Solution may represent a significant advantage—but only if SAP is the right enterprise resource planning system for the prospective user company, and if the prepackaged business processes are a suitable fit.

sap customers implement smbs  hundred common customers between SAP and Lighthammer (prior to the acquisition), and about twenty shared customers with Vendavo , it is obvious that customers are amenable to a tightly integrated partner solution rather an endless wait for SAP functionality. The Chemicals IBU thus wants to develop and grow an ecosystem for the chemicals industry that should provide value to its customers, partners, and SAP. Indeed, the chemicals unit is one of the first within SAP to pilot SAP''s Industry Value Network (IV Read More

To Gain Market Share in the Mid-Market, SAP Leaves No Stone Unturned


The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market segment extensively. This is the second of a series of articles that look at strategies deployed by major enterprise solution vendors to attract the SMB decision makers and whether those vendors are ''dumbing down'' their enterprise software for the mid-market. This article evaluates SAP's mid-market solutions and its implementation approach.

sap customers implement smbs  react positively to the SAP SMB offering. However mySAP All-in-One is an integrated solution that customers may not necessarily need. There is little use for an integrated solution when the end-user''s need is in a stand-alone CRM system. CRM love affairs may go sour when companies are faced with the tough decision of throwing more money into a solution that isn''t working for them, or scrapping everything and starting the painful selection process all over again. Read More

SAP CRM


SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management.  

sap customers implement smbs  CRM SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management. Read More

Real-Time Insights to Forge Deeper Relationships with Your Customers


SAP Customer Engagement Intelligence, powered by SAP HANA, helps deliver highly targeted marketing campaigns and forge deeper relationships with customers. In addition to on-premise deployment options, customers can deploy SAP Customer Engagement Intelligence in the cloud on a subscription-based license model. Read this document to learn more and get a free three-day trial.

sap customers implement smbs  Engagement Intelligence, powered by SAP HANA, helps deliver highly targeted marketing campaigns and forge deeper relationships with customers. In addition to on-premise deployment options, customers can deploy SAP Customer Engagement Intelligence in the cloud on a subscription-based license model. Read this document to learn more and get a free three-day trial. Read More

SAP Financial Performance Management


Enterprise performance management (EPM) applications for finance, which are part of the SAP BusinessObject EPM solutions, cover the full lifecycle of financial management. The applications integrate enterprise data and processes to streamline traditional finance processes.

sap customers implement smbs  are part of the SAP BusinessObject EPM solutions, cover the full lifecycle of financial management. The applications integrate enterprise data and processes to streamline traditional finance processes. Read More

SAP Launches Mobile App for Retail DIY Customer Experience


SAP SE has announced the general availability of the BILT mobile app, which provides interactive, 3D, voice-guided assembly, repair, and installation instructions in an easy-to-use application for iOS and Android tablets. The intent is to enable manufacturers and empower consumers for ever more popular do-it-yourself (DIY) purchases.

sap customers implement smbs  Retail DIY Customer Experience SAP SE has announced the general availability of the BILT mobile app , which provides interactive, 3D, voice-guided assembly, repair, and installation instructions in an easy-to-use application for iOS and Android tablets. The intent is to enable manufacturers and empower consumers for ever more popular do-it-yourself (DIY) purchases.     Purchase decisions for home products are often based on reviews from friends and, increasingly, social media sentiment, and a difficult Read More

Birst and SAP HANA Cloud Platform


Birst is a third-party cloud analytics provider that integrates with SAP HANA Cloud Platform to build a data store in HANA. This document provides a technical introduction to the Birst platform and describes how Birst’s two-tier data architecture integrates with next-generation cloud platform SAP HANA. Purpose-built for agility, Birst offers a simple solution to making the most of analytics with SAP HANA.

sap customers implement smbs  and SAP HANA Cloud Platform Birst is a third-party cloud analytics provider that integrates with SAP HANA Cloud Platform to build a data store in HANA. This document provides a technical introduction to the Birst platform and describes how Birst’s two-tier data architecture integrates with next-generation cloud platform SAP HANA. Purpose-built for agility, Birst offers a simple solution to making the most of analytics with SAP HANA. Read More

When Customers Call, and They Will, Will Your IVR Be Ready?


Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience.

This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case that some customers reject calling as a method for problem resolution not simply because of preference for other options, but because of problems within the current IVR technology or IVR set-up that a business has implemented. Also examined is IVR solution implementation in specific industries, including fields like health care, utilities, financial services, and retail.

Download the report to learn more about how IVR is a key component of a multi- and omni-channel customer experience strategy, and how understanding today's caller will help direct your IVR strategy and put you on the path to greater customer loyalty.

sap customers implement smbs  Customers Call, and They Will, Will Your IVR Be Ready? Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience. This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case Read More

SAP field service


SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources and optimize planning based on factors such as skills, location, customer preferences, and service commitments (as defined by contracts and SLAs). Using optimized schedules and automated processes, dispatchers can decide the most suitable resources for each task. SAP delivers its field service solution particularly to the high-tech, utilities, and industrial manufacturing industries. The solution can be delivered both on premises and in the cloud.

sap customers implement smbs  field service SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Read More

SAP Business Suite, Powered by SAP HANA: Delivering Real-time Business Value


Becoming a real-time business requires managing daily business transactions of your core business processes in real time, and capturing data from new sources like social media or mobile apps. And you need to be able to analyze all this data. Ultimately, it requires people to be able to access real-time information on any device for immediate action. Read this white paper to learn about an in-memory platform and how it can you help create new business value.

sap customers implement smbs  Business Suite, Powered by SAP HANA: Delivering Real-time Business Value Becoming a real-time business requires managing daily business transactions of your core business processes in real time, and capturing data from new sources like social media or mobile apps. And you need to be able to analyze all this data. Ultimately, it requires people to be able to access real-time information on any device for immediate action. Read this white paper to learn about an in-memory platform and how it can you help Read More

SAP HANA Going “Moneyball”


After recently acquiring a sports ticketing and entertainment software solution, SAP has announced the launch of the SAP Scouting solution, an enterprise offering enabling sports franchises to improve their ability to identify and acquire the talent that should fuel their teams’ on-field success. SAP developed the solution in partnership with the National Football League’s (NFL) San Francisco

sap customers implement smbs  entertainment software solution , SAP has announced the  launch of the SAP Scouting solution , an enterprise offering enabling sports franchises to improve their ability to identify and acquire the talent that should fuel their teams’ on-field success. SAP developed the solution in partnership with the National Football League’s (NFL) San Francisco 49ers during preparation for the 2013 NFL Draft . The announcement was made at the MIT Sloan Sports Analytics Conference , which was held March 1-2 in Read More