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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sap customers implement bi

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » sap customers implement bi

While Oracle and PeopleSoft Are to Fuse, Competitors Ruse--Leaving Customers (Somewhat) Bemused


The recent merger of Oracle and PeopleSoft requires, among many other things, finding a perfect balance between cultivating the install base versus the zeal for snagging brand new customers.

sap customers implement bi  mission to eventually topple SAP ''s as the number one application''s business provider. The hefty transaction—which was almost 66 percent higher than the initially offered share price in June 2003, and more than doubled the absolute total dollar amount during that same time—creates a company with more than 22,750 customers and nearly 50,000 employees. This accounts for the 5,000 predominantly PeopleSoft employees that were recently laid off (mostly from the redundant administrative and sales and Read More

SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 1


Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification of assimilating its two former subsidiaries, SAP has meanwhile become much more alert and diverse to spar with difficulties.

sap customers implement bi  globally, with a dedicated SAP practice of more than 5,000 professionals, and more than 1,000 current projects serving many top-tier global clients. Customers are reportedly praising the ability of mySAP CRM to integrate with existing applications, such as ERP, as well as the transparency of processes, its scalability, and analytical functionality. The software solution mySAP CRM provides for the management of integrated business processes in the core areas of customer relationship management, such as Read More

Accelerating (and Fast-Starting) the SME Business at Oracle (and SAP) - Part 3


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications to small and medium enterprises (SME’s). The analysis then moved onto the Oracle Accelerate program, which was launched about three years ago to allow partners to sell more smaller projects in a fixed time and price

sap customers implement bi  removes all of the SAP Business One customers from SAP''s SME customers list and compare strictly midsize vs. midsize install bases, Oracle would have about the same number of customers. The series will end with analyzing mid-market ERP incumbents with an innate industry focus (i.e., without the need for templates and pre-configured approaches) as well as with general conclusions and recommendations. In the meantime, what are your views, comments, opinions, etc. about Oracle’ and SAP’s partnering Read More

SAP Bolsters NetWeaver's MDM Capabilities Part Four: SAP and A2i


The A2i acquisition will in the short term bring together two complementary e-commerce products that should help retailers, manufacturers, and suppliers manage and sell their products to other companies and customers on-line.

sap customers implement bi  its functional applications. However, SAP hopes customers may likely opt for that approach when it comes to the enterprise integration and infrastructure. For this reason, in the long term, these specialist vendors will have to devise an answer to IBM and SAP''s superior combination of viability and account control. At least, the few remaining notable competitors to IBM and SAP, such as Oracle , PeopleSoft , SSA Global or Lawson Software , might further entertain their shopping spree. Nevertheless, given Read More

Demystifying SAP Solution Manager


Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

sap customers implement bi  project end-to-end. It allows SAP customers to better understand and manage the major technical risks and challenges with an upgrade project, and to make the upgrade project a “non-event” for the business.   The (Real) Need for Solution Manager Solution Manager has naturally evolved during its more than a decade of history. The product was originally conceived to provide support with SAP solutions to customers with more than one system (e.g., for monitoring multiple systems). It was later merged Read More

SAP field service


SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources and optimize planning based on factors such as skills, location, customer preferences, and service commitments (as defined by contracts and SLAs). Using optimized schedules and automated processes, dispatchers can decide the most suitable resources for each task. SAP delivers its field service solution particularly to the high-tech, utilities, and industrial manufacturing industries. The solution can be delivered both on premises and in the cloud.

sap customers implement bi  field service SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Read More

Projected Cost Analysis of SAP HANA


In September 2013, SAP commissioned Forrester Consulting to conduct a cost-based analysis to examine the potential cost savings and reduction in total cost of ownership (TCO) that enterprises may realize by deploying HANA. This report provides a framework for users to evaluate the potential financial impact of HANA on their organizations.

sap customers implement bi  Cost Analysis of SAP HANA In September 2013, SAP commissioned Forrester Consulting to conduct a cost-based analysis to examine the potential cost savings and reduction in total cost of ownership (TCO) that enterprises may realize by deploying HANA. This report provides a framework for users to evaluate the potential financial impact of HANA on their organizations. Read More

SAP Business All-in-One


Through the SAP Business All-in-One platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 17,000 companies in over 120 countries run more than 44,500 installations of SAP software.

sap customers implement bi  Business All-in-One Through the SAP Business All-in-One platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 17,000 companies in over 120 countries run more than 44,500 installations of SAP software. Read More

SAP HANA


SAP HANA is a game-changing, real-time platform for analytics and applications. While simplifying the IT stack, it provides powerful features like: significant processing speed, the ability to handle big data, predictive capabilities and text mining capabilities.

sap customers implement bi  HANA SAP HANA is a game-changing, real-time platform for analytics and applications. While simplifying the IT stack, it provides powerful features like: significant processing speed, the ability to handle big data, predictive capabilities and text mining capabilities. Read More

Tailoring SAP Data Management for Companies of All Sizes


The need for accurate data management such as upload or download of data between a company’s data sources and SAP systems is more critical than ever. Users are relying on manual operations, which are inherently error-prone, and time- and resource-intensive. Today's environment requires enterprise-class automation to overcome these challenges of data management. Learn about one solution that can help improve SAP data management.

sap customers implement bi  SAP Data Management for Companies of All Sizes The need for accurate data management such as upload or download of data between a company’s data sources and SAP systems is more critical than ever. Users are relying on manual operations, which are inherently error-prone, and time- and resource-intensive. Today''s environment requires enterprise-class automation to overcome these challenges of data management. Learn about one solution that can help improve SAP data management. Read More

When Customers Call, and They Will, Will Your IVR Be Ready?


Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience.

This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case that some customers reject calling as a method for problem resolution not simply because of preference for other options, but because of problems within the current IVR technology or IVR set-up that a business has implemented. Also examined is IVR solution implementation in specific industries, including fields like health care, utilities, financial services, and retail.

Download the report to learn more about how IVR is a key component of a multi- and omni-channel customer experience strategy, and how understanding today's caller will help direct your IVR strategy and put you on the path to greater customer loyalty.

sap customers implement bi  Customers Call, and They Will, Will Your IVR Be Ready? Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience. This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case Read More

Five BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment


Midsize businesses feel the most pressure to boost revenue and increase profits—and have smaller margins for error. Achieving your goals requires making smart, timely decisions that are backed by solid data. With a business intelligence (BI) solution, you can make timely informed decisions and improve productivity, while maximizing value and return. Find out about the five success factors for implementing a BI solution.

sap customers implement bi   Read More

Understanding BI: The Top 10 Business Questions That Drive Your BI Technology Requirements


Read this white paper to learn the questions you should be asking to determine your business intelligence technology requirements and better understand your BI solution needs.

sap customers implement bi  Birst white paper, BI white paper, BI technology needs, BI technology requirements, BI tech, understanding BI Read More