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Documents related to » sap business process outsourcing


Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing and advice on whether outsourcing is right for them. This primer addresses these questions.

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1/16/2004

Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

SAP BUSINESS PROCESS OUTSOURCING: Outsourcing in Latin America Outsourcing in Latin America Jorge García - August 17, 2009 Read Comments The outsourcing industry has not been spared by the current conditions of global economic volatility. Indeed, it has been affected both directly and indirectly by this economic crisis. Outsourcing target markets are also suffering from severe difficulties as they struggle to recover from the crisis. This has brought about a change in the behavior of some outsourcing niche areas, and has also modified
8/17/2009

Outsourcing Challenges: Avoid the Pitfalls
The most complete information on outsourcing challenges is here. Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

SAP BUSINESS PROCESS OUTSOURCING: Outsourcing Challenges: Avoid the Pitfalls Outsourcing Challenges: Avoid the Pitfalls Source: Estrella Partners Group LLC Document Type: White Paper Description: Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations.
7/17/2009 3:18:00 PM

Who Benefits from Outsourcing?
Who Benefits from Outsourcing? Read Free White Papers or Case Studies In Relation To the Benefits of Outsourcing. While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced control, companies must also consider various economic effects, political consequences, and even cultural limitations. Discover the economic and political implications of outsourcing and offshoring, and learn techniques for managing successful deals.

SAP BUSINESS PROCESS OUTSOURCING: Who Benefits from Outsourcing? Who Benefits from Outsourcing? Source: Intetic Co. Document Type: White Paper Description: While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced control, companies must also consider various economic effects, political consequences, and even cultural limitations. Discover the economic and political implications of outsourcing and offshoring, and learn techniques for
8/28/2009 9:42:00 AM

Top Business Intelligence Solutions 2009
To find out, simply use TEC's business intelligence evaluation center to compare how more than 20 leading BI solutions meet your companys needs.

SAP BUSINESS PROCESS OUTSOURCING: timelines. The leaders include SAP BusinessObjects Edge Business Intelligence, ProClarity by Microsoft, Hyperion System 9 by Oracle, Exact Business Analytics by Exact Software, Infor PM 10, IBM Cognos 8 BI, MicroStrategy 9, and Oco Customer & Sales Management Analytics. Which solution meets your needs and budget? To find out, simply use TEC s Business Intelligence Evaluation Center to compare how more than 20 leading BI solutions meet your company’s needs. Just input your requirements to see which
12/8/2009

Taking a Reality Check on Today’s Outsourcing Market
Despite rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems with outsourcing efforts, it’s usually the result of faulty expectations, inadequate resources, or service provider shortcomings. That’s why buyers must focus on avoiding the usual mistakes—by understanding where, how, and when (and when not) to leverage outsourcing.

SAP BUSINESS PROCESS OUTSOURCING: Taking a Reality Check on Today’s Outsourcing Market Taking a Reality Check on Today’s Outsourcing Market Source: EquaTerra Document Type: White Paper Description: Despite rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems with outsourcing efforts, it’s usually the result of faulty expectations, inadequate resources, or service provider shortcomings. That’s why buyers must focus on avoiding the usual
7/27/2007 2:27:00 PM

Application Software Outsourcing: Six Experiences to Consider When Choosing the Best Provider » The TEC Blog
exclusive programming languages (e.g., SAP ’s Advanced Business Application Programming [ABAP]) or supports exclusive data exchange formats (e.g., Dassault Systèmes ’ 3DXML). Technology Experience Technology experience directly reflects partners’ capability at the operational level. Within this category, you may want to know candidates’ experiences in areas such as: Platforms: database, server operating system, and client operating system Web services and technologies: Web servers and

SAP BUSINESS PROCESS OUTSOURCING: application, decision criteria, Experience, outsourcing, partner evaluation, partner selection, software, TEC, Technology Evaluation Centers, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
13-04-2009

Retro-sourcing: A Safety Net for Outsourcing Engagements
Retro-sourcing refers to the processes involved in reversion control for outsource engagements. It allows proper care and protection to be related to a plan of return for development and service delivery. This can help you control unexpected and risk-laded initiatives, particularly in first-time outsourcing engagements. Learn about the six stages of retro-sourcing, and how they can help you make better-informed decisions.

SAP BUSINESS PROCESS OUTSOURCING: Retro-sourcing: A Safety Net for Outsourcing Engagements Retro-sourcing: A Safety Net for Outsourcing Engagements Source: International Institute for Outsource Management Document Type: White Paper Description: Retro-sourcing refers to the processes involved in reversion control for outsource engagements. It allows proper care and protection to be related to a plan of return for development and service delivery. This can help you control unexpected and risk-laded initiatives, particularly in first-time
10/7/2008 10:34:00 AM

Make Faster, Smarter Business Decisions
Find out how to get the information you needwhen you need itin the sap white paper how instant, accurate information can drive your competitive edge.

SAP BUSINESS PROCESS OUTSOURCING: you need it—in the SAP white paper How Instant, Accurate Information Can Drive Your Competitive Edge . Start making better decisions today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2009
5/5/2009

Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case
As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border. Canada builds a solid case for any company’s outsourcing dollars.

SAP BUSINESS PROCESS OUTSOURCING: Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case Source: 24-7 INtouch Document Type: White Paper Description: As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political
8/6/2007 3:00:00 PM

Forget Speeds and Feeds—ERP Outsourcing for the Mid-market
Forget Speeds and Feeds-ERP Outsourcing for the Mid-market. Get Free Information and Other Software to Define Your Evaluation using the Feeds-ERP Outsourcing. If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the various models. The best way to make a comparison in a thoughtful and effective manner is to develop individual specifications matching buyer needs with service provider strengths in order to make an enduring match. Find out how.

SAP BUSINESS PROCESS OUTSOURCING: leaves customers frustrated and disappointed with an outsourcing relationship that complicates billing while delivering “just enough” support. Utility/On-Demand Hosting - These outsourcers provide hardware and/or software on an as-needed basis, typically priced according to the number of users. Customers pay only for what they use, as they would for any utility, such as electricity. Among the advantages of this model is that the outsourcer, in providing a one-to-many service, uses economies of scale
8/27/2007 10:45:00 AM


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