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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 salesforce.com

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » salesforce.com

Salesforce.com


Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service & Support. The Appexchange on-demand platform from salesforce.com allows customers to extend and integrate the Salesforce.com family of products. Salesforce.com customers can also test, trial, "install" and share applications via the Appexchange, salesforce.com's on-demand application sharing service. Salesforce's suite of social business solutions is intended to support enterprises in their efforts to foster and encourage information sharing and innovation in real time. Key features include: social network applications (profiles, status updates, groups, document sharing, feeds, etc.), employee development, motivation and evaluation capabilities (social goals, coaching, badges, performance summaries, etc.), and product innovation (post, view, rate ideas). Salesforce.com manages customer information for approximately 16,900 customers and more than 308,000 paying subscribers. Founded in 1999, Salesforce.com has offices in North America, Europe, and Asia. It trades on the New York Stock Exchange under the ticker symbol "CRM."

salesforce.com  com Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service & Support. The Appexchange on-demand platform from salesforce.com allows customers to extend and integrate the Salesforce.com family of products. Salesforce.com customers can also test, trial, install and share applications via the Appexchange, salesforce.com''s on-demand application sharing service. Salesforce''s suite of social business solutions is Read More

SalesForce.com Enterprise Edition


Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors' Choice Award for Top CRM Solution Enterprise Edition in July 2004.  

salesforce.com  com Enterprise Edition Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors'' Choice Award for Top CRM Solution Enterprise Read More

Salesforce.com Launches Salesforce Wear


Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com recently launched Salesforce Wear, its initiative for wearable computing in the enterprise. With wearable IoT tools, companies can discover new ways to market, sell, service, and design products.

salesforce.com  management (CRM) software platform Salesforce.com recently launched Salesforce Wear , its initiative for wearable computing in the enterprise. The company has for some time been talking about its “Internet of Customer” approach (its concrete IoT deployment), whereby behind every device, transaction, etc. there is an actual customer.   The late 2013 delivery of the Salesforce1 “mobile first” platform with vaster application programming interface (API) interoperability was the first major step in Read More

Salesforce.com Expands into SAP’s Turf


Salesforce.com dreams of becoming a $1 billion software company, in Germany. The vendor is forging partnerships, expanding its territory, and fostering innovation.

salesforce.com  World Tour Munich event, salesforce.com CEO Marc Benioff said to the press corps: We have a dream of becoming a $1 billion software company right here (in Germany) ... We’re looking at making some local acquisitions to improve our position ... These could be core technologies as well as system integrators or next-gen cloud companies. The remarks coincide with news of a partnership with Deutsche Telekom ''s T-Systems IT services unit , under which T-Systems will be salesforce.com''s main reseller in Read More

Salesforce.com Launches AppExchange Store Builder


Salesforce.com recently announced AppExchange Store Builder to enable any company to create its own custom app marketplace. AppExchange Store Builder leverages technology used to create the renowned Salesforce AppExchange marketplace, replete with business apps that work tightly with salesforce.com's cloud solutions.

salesforce.com  Launches AppExchange Store Builder Salesforce.com recently announced AppExchange Store Builder to enable any company to create its own custom app marketplace. AppExchange Store Builder leverages technology used to create the renowned Salesforce AppExchange marketplace, replete with business apps that work tightly with salesforce.com''s cloud solutions.   Almost every product and service company nowadays is also a software company— more than 80 percent of Fortune 500 companies have built consumer app Read More

FinancialForce.com Expands into a Much Broader Cloud Suite


Founded in 2009 as a joint venture between UNIT4 and salesforce.com and built on the Salesforce Platform, FinancialForce.com’s accounting, billing, professional services automation (PSA), and revenue recognition apps have been eliminating barriers and inefficiencies between the front- and back-office to help companies grow their top and bottom line.  During the Dreamforce 2013 conference, the

salesforce.com  venture between UNIT4 and salesforce.com and built on the Salesforce Platform , FinancialForce.com ’s accounting, billing, professional services automation (PSA), and revenue recognition apps have been eliminating barriers and inefficiencies between the front- and back-office to help companies grow their top and bottom line.  During the Dreamforce 2013 conference, the cloud company announced that it has  acquired Vana Workforce , a human capital management (HCM) software provider on the Salesforce Read More

SaaS-ing the Manufacturing Opportunity


The software as a service (SaaS) delivery model is here to stay, and most vendors have noticed. Recently, the endorsement for SaaS in the realm of manufacturing enterprise resource planning has come from a veteran vendor and SaaS pioneer.

salesforce.com  user''s side has propelled Salesforce.com ''s now well-known mantras of “no software” and “end of software.” While each of these mantras is, of course, a marketing stretch (given that the vendor is still a software company), it is understood that there is no need to have a box-load of installation compact discs (CDs) in house. Bundled with this is the intuitiveness of the user interface (UI). For example, if an intelligent person knows how to navigate through Amazon.com or eBay web sites, then he Read More

On Demand Compensation Management Partnerships for Spiffed-up Success


Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure customers receive the highest levels of service and support. Pertinent alliances made include one offering sales performance incentive funding formulas (SPIFFs).

salesforce.com  availability of Compel for Salesforce.com ''s AppExchange— Centive Compel for AppExchange . With this development, Centive has become a certified solution partner of Salesforce.com, the leading on demand, customer relationship management (CRM) vendor. Salesforce.com customers can now deploy Compel within their Salesforce.com implementations. The solution will provide these users with an at-a-glance look at interactive dashboards that display quick summaries of key sales performance indicators with a Read More

Software as a Service for Customer Relationship Management and Sales


Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

salesforce.com  combat companies such as Salesforce.com , RightNow , NetSuite , and Salesnet . However, many other larger vendors initially dismissed SaaS, application service providers (ASP), and other hosted arrangements as lightweight and unsuitable to enterprise-class customers. But they are gradually reversing course . For instance, Siebel (soon to be part of Oracle ) has already offered Siebel CRM OnDemand, which should come in handy for Oracle in terms of its hybrid on-premise/on-demand offering. Additionally, Read More

SAP Trying to Jam Dreamforce 2013’s Social Noise


Given that SAP’s foe salesforce.com has been very vocal about its Salesforce Chatter enterprise social network (ESN) offering, SAP might have decided to somewhat spoil the Dreamforce 2013 mega-conference buzz by announcing the success of its SAP Jam social software platform for businesses. A year ago, SAP launched the SAP Jam ESN platform and social business processes (by combining the best

salesforce.com  Given that SAP’s foe salesforce.com has been very vocal about its Salesforce Chatter enterprise social network (ESN) offering, SAP might have decided to somewhat spoil the Dreamforce 2013 mega-conference buzz by announcing the success of its SAP Jam social software platform for businesses. A year ago, SAP launched the SAP Jam ESN platform and social business processes (by combining the best features of former SuccessFactors Jambok and SAP StreamWork offerings), and some of the world’s leading Read More

NetSuite Had a Sweet IPO. Now What?


The end of 2007, at least in the space that I cover, has certainly been "the most wonderful time of the year" for one vendor - NetSuite. True, prior to that, Deltek had a decent initial public offering (IPO) , and possibly even more important, a stellar Q3 2007 quarterly report thereafter. However, on December 20, 2007 NetSuite Inc., a vendor of on-demand, integrated business management

salesforce.com  more than that of Salesforce.com of a few years ago, is certainly another indicator of how mainstream the software as a service (SaaS) model has become and what might be in the store for 2008 . Still, it remains to be seen how much this future visibility will help NetSuite overshadow its abovementioned nemesis with more mind and market share. Indeed, so far, virtually any aspiring player in the on-demand/SaaS sector has looked pale in comparison with Salesforce.com (in terms of the current install base, Read More

Enhanced Social and Mobile Capabilities for Concurforce


With a projected $0.5 billion in revenues in 2012, Concur Technologies is the leading provider of integrated travel and expense (T@E) management solutions. The company helps individuals and organizations make sure that their expense reports are in tune with their budgets and accounting rules. Concur’s Web-based and mobile solution suite, Concur T@E Cloud, enables businesses to automate and

salesforce.com  Concurforce is built on salesforce.com ’s Force.com cloud platform with native social and mobile business apps, and leverages the T&E management services of the Concur T&E Cloud. The application delivers a simple and familiar experience for salesforce.com users, saving them time and improving productivity. Concurforce allows users to perform the following activities: Business travelers can access itineraries from the TripIt mobile trip organizer, to create and submit accurate, in-policy expense Read More

Salesforce.com Forms a Venture Capital Investment Fund


Salesforce.com has set up the Salesforce1 Fund, a venture capital fund designed to fuel the creation of mobile apps. Salesforce has reportedly already allocated $100 million for the fund to invest in companies building innovative mobile apps and products connected to the Internet of Things (IoT) that extend the power of the Salesforce1 platform.

salesforce.com  Venture Capital Investment Fund Salesforce.com has set up the Salesforce1 Fund , a venture capital fund designed to fuel the creation of mobile apps . Salesforce has reportedly already allocated $100 million for the fund to invest in companies building innovative mobile apps and products connected to the Internet of Things (IoT) that extend the power of the Salesforce1 platform. The first notable investments include the DocuSign e-signature, i.am+ camera add-ons for iPhone (by will.i.am), InsideSales.com Read More

Comparison of ERP and CRM Markets' Life cycle Snapshots


Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and have long been trying to expand their product offering in tune with the ever-changing trends and requirements of the new collaborative economy. The need for providing a full, comprehensive CRM suite rather than an individual solution or a bundle of point solutions for each distinct CRM area remains firm, and will urge further market consolidation.

salesforce.com  Startups To that end, Salesforce.com has espoused a sort of a disruptive innovation and has rattled the CRM establishment with its hosted CRM solutions and appealing price and implementation advantages. Ease of use, intuitive UIs, broad but not terribly deep functionality that is rapidly deployable, and its low price tag are the latest values that SMBs worship and that Salesforce.com has embraced. Thus is has even prospered during the IT downturn by reaching the $50 million (USD) revenue mark in less Read More

Disruptive Innovations? On-demand Pricing Models and Vendors


Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the kinds of functions they provide, how best to deliver those capabilities, and what approaches to take through the channel.

salesforce.com  for Enterprise Applications series. Salesforce.com Spearheads the CRM Software as a Service Model Lately CRM software has proven quite amenable to hosting because it is a static sales management and automation system. It can quickly reach a break-even point in the outsourced deployment model. Hence, Salesforce.com , one of the thought-leading providers of customer relationship management (CRM) and sales force automation (SFA) software-as-a-service, has espoused a sort of a disruptive innovation. It has Read More