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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » salesforce.com


Salesforce.com
Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service @ Support. The

salesforce.com  com Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service & Support. The Appexchange on-demand platform from salesforce.com allows customers to extend and integrate the Salesforce.com family of products. Salesforce.com customers can also test, trial, install and share applications via the Appexchange, salesforce.com''s on-demand application sharing service. Salesforce''s suite of social business solutions is Read More...
Salesforce.com Updates Desk.com for SMBs
Salesforce.com recently released an upgrade to Desk.com, a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). Now Desk

salesforce.com  Updates Desk.com for SMBs Salesforce.com recently released an upgrade to Desk.com , a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). In contrast to Salesforce.com''s enterprise-level customer service product, Service Cloud , Desk.com''s main trait is its ability to be deployed quickly. Now Desk.com (formerly known as Assistly ), which is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view customer data Read More...
Salesforce.com Launches Salesforce Wear
Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com

salesforce.com  management (CRM) software platform Salesforce.com recently launched Salesforce Wear , its initiative for wearable computing in the enterprise. The company has for some time been talking about its “Internet of Customer” approach (its concrete IoT deployment), whereby behind every device, transaction, etc. there is an actual customer.   The late 2013 delivery of the Salesforce1 “mobile first” platform with vaster application programming interface (API) interoperability was the first major step in Read More...
Salesforce.com Expands into SAP’s Turf
Salesforce.com dreams of becoming a $1 billion software company, in Germany. The vendor is forging partnerships, expanding its territory, and fostering

salesforce.com  World Tour Munich event, salesforce.com CEO Marc Benioff said to the press corps: We have a dream of becoming a $1 billion software company right here (in Germany) ... We’re looking at making some local acquisitions to improve our position ... These could be core technologies as well as system integrators or next-gen cloud companies. The remarks coincide with news of a partnership with Deutsche Telekom ''s T-Systems IT services unit , under which T-Systems will be salesforce.com''s main reseller in Read More...
SalesForce.com Enterprise Edition
Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation

salesforce.com  com Enterprise Edition Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors'' Choice Award for Top CRM Solution Enterprise Read More...
Oracle Rolls Out Configure, Price, and Quote Enhancements for CPQ Cloud
Oracle announces new capabilities and features of its Oracle CPQ (configure, price, quote) Cloud solution that significantly enhance customers'' sales force

salesforce.com  maintenance using the latest Salesforce.com integration application program interfaces (APIs). Mobile: New features are optimized for tablet devices with on-the-go field sales agents in mind. This allows for a more collaborative field sales experience to promote increased customer buy-in, and real-time cross-sell and upsell opportunities. Performance Improvements: Oracle benchmarked a 2,000 line item quote and optimized the common activities used to complete the sales cycle. Resulting system performance i Read More...
BigMachines: Getting Bigger and Better - Part II
Part I of this blog post series talked about my encounter with BigMachines, a provider of slick software-as-a-service (SaaS) configure, price, and quote (CPQ

salesforce.com  been a prominent partner in both Salesforce.com and Oracle CRM On Demand ’s ecosystem, these partnerships have lately been further deepened. Ahead of the SaaS Q2O/CPQ Pack Namely, BigMachines was  named the best quoting tool on the AppExchange by Salesforce.com in February 2009 . The highest customer satisfaction with over 100 joint customers has also prompted Salesforce.com to include BigMachines in its new CRM Accelerate strategic partner program, which was also signed in February 2009. On the Read More...
Silver Lining to Oracle’s Q4 Earnings Miss
ORACLE DOUBLES DIVIDEND; CLOUD SAAS REVENUES UP 50%; STOCK DROPS 9%The release of Oracle Corporation’s Q4 earnings was more heavily anticipated this year

salesforce.com  Oracle plans to integrate salesforce.com with Oracle’s Fusion HCM and Financial Cloud, and provide the core technology to power salesforce.com''s applications and platform. Salesforce.com will also implement Oracle’s Fusion HCM and Financial Cloud applications throughout the company. The Microsoft partnership will enable customers to deploy Oracle software—including Java, Oracle Database, and Oracle WebLogic Server—on Windows Hyper-V Server or in Windows Azure and receive full support from Oracle. Read More...
Microsoft and salesforce.com Partner, Is World Peace Next?
When two fierce competitors Microsoft and salesforce.com announce a partnership, naturally, this has P.J. asking what''s next. Get the details as well as P.J.''s

salesforce.com  and salesforce.com Partner, Is World Peace Next? Two long-standing foes, Microsoft Corp. and salesforce.com , recently announced a strategic partnership to create new solutions that connect salesforce.com’s customer relationship management (CRM) solutions and Salesforce1 Platform to Microsoft Office and Windows. Salesforce.com now plans to make its own apps and platform interoperable with Office 365 apps, such as Office Mobile, Office for iPad, Office 365, OneDrive for Business, and SharePoint Read More...
Two Force.com Apps Joining Forces at Dreamforce 2010
One of the major takeaway messages from salesforce.com’s recent Dreamforce 2010 conference was the company’s diversification within the platform-as-a

salesforce.com  major takeaway messages from salesforce.com ’s recent Dreamforce 2010 conference was the company’s diversification within the  platform-as-a-service (PaaS)  space. Namely, during their keynote presentations, the company’s executives admitted publicly to the Force.com platform’s proprietary nature (i.e., the non-mainstream Apex language), which made them decide recently to decouple the application development layer from  the database layer in the cloud (the latter called database.com ) . The Read More...
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

salesforce.com  for Mobile In-app Support Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com introduced a series of Service Cloud solutions Read More...
Cloud Manufacturing ERP Solution Rootstock Now TEC Certified
TEC is pleased to announce that Rootstock is now TEC Certified in the enterprise resource planning (ERP) Evaluation Center. To obtain TEC certification

salesforce.com  management (PLM) integration. Rootstock’s Salesforce.com solution was released in 2011, and currently all development, marketing, and sales efforts are completely dedicated to the Salesforce.com community and in bringing new clients into that community. Being part of the Salesforce.com community, Rootstock relies on FinancialForce.com to provide the financials and accounting modules and on Salesforce.com for  customer relationship management (CRM) and the social collaboration capabilities of Chatter. Read More...
Pearson Selects Cameleon Software’s CPQ
Pearson, a global education company, has selected Cameleon Software’s Configure, Price, Quote (CPQ) solution as part of a business transformation initiative

salesforce.com  Cameleon’s CPQ solution with salesforce.com ’s customer relationship management (CRM) offering, along with its mobile capabilities, should support Pearson’s development of a deeper personalized customer and technical service experience, at any time and from any device. Given that competitors like BigMachines, FPX , CallidusCloud , and Apptus also have close relationships with salesforce.com, my guess is that a large global company like Pearson might have also liked Cameleon’s ability to handle Read More...
Is Kenandy Turning into a Manufacturing Workday?
In anticipation of the upcoming Dreamforce 2013 mega conference by salesforce.com, we recently had an intro briefing with Kenandy’s top brass. The new company’s

salesforce.com  2013 mega conference by salesforce.com , we recently had an intro briefing with Kenandy ’s top brass. The new company’s chairman and chief executive officer (CEO) is Sandra “Sandy” Kurtzig, an enterprise software industry pioneer who founded former ASK Computer Systems with the veteran enterprise resource planning (ERP) product ManMan in 1972, and helped grow the company into one of the ten largest software companies in the world at the time (ASK was acquired in 1994 by Computer Associates , now Read More...

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