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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » salesforce.com


Salesforce.com
Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service @ Support. The

salesforce.com  com Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service & Support. The Appexchange on-demand platform from salesforce.com allows customers to extend and integrate the Salesforce.com family of products. Salesforce.com customers can also test, trial, install and share applications via the Appexchange, salesforce.com''s on-demand application sharing service. Salesforce''s suite of social business solutions is Read More
Salesforce.com Updates Desk.com for SMBs
Salesforce.com recently released an upgrade to Desk.com, a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). Now Desk

salesforce.com  Updates Desk.com for SMBs Salesforce.com recently released an upgrade to Desk.com , a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). In contrast to Salesforce.com''s enterprise-level customer service product, Service Cloud , Desk.com''s main trait is its ability to be deployed quickly. Now Desk.com (formerly known as Assistly ), which is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view customer data su Read More
Salesforce.com Acquires CRM Analytics Capabilities
Salesforce.com has somewhat quietly acquired RelateIQ, provider of an analytics-based cloud CRM software platform. The young startup has promoted itself as a

salesforce.com  Acquires CRM Analytics Capabilities Salesforce.com has somewhat quietly acquired RelateIQ , provider of an analytics-based cloud customer relationship management (CRM) software platform, for nearly $400 million (USD) in stock. The RelateIQ deal is salesforce.com’s largest since last year’s $2.5 billion purchase of cloud marketing automation software vendor ExactTarget.   The young startup, which reportedly recently raised $40 million at a $245 million valuation, has promoted itself as a data-driven a Read More
Salesforce.com Acquires ExactTarget
Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add

salesforce.com  com Acquires ExactTarget Salesforce.com will acquire the cloud marketing platform ExactTarget . The transaction was valued at approximately $2.5 billion. Salesforce plans to add ExactTarget''s digital marketing capabilities to its Marketing Cloud functionality and to expand its customer base with ExactTarget''s more than 6,000 customers (including Coca-Cola, Gap, and Nike). To date, the Salesforce Marketing Cloud has been thriving on its previous acquisitions—Radian6 and Buddy Media—which Read More
SalesForce.com Enterprise Edition
Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation

salesforce.com  com Enterprise Edition Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors'' Choice Award for Top CRM Solution Enterprise Read More
CallidusCloud Launches CPQ at Dreamforce 2012 on Salesforce.com''s AppExchange
CallidusCloud''s CPQ (formerly Webcom’s Websource CPQ) has long been part of AppExchange, helping to automate and accelerate the quotation and proposal

salesforce.com  with salesforce.com. Platform vendor salesforce.com has become stricter on what gets endorsed as part of its partner program, as opposed to what just sits in the AppExchange marketplace. Commercially it is also better for CallidusCloud: salesforce.com’s reps can now highlight CallidusCloud (formerly Callidus Software) as a supplier that meets high security standards. The highlights from the recently held Dreamforce 2012 conference for CallidusCloud’s arsenal of products that target sales Read More
Salesforce1 Community Cloud: salesforce.com’s Newest Cloud
Salesforce.com has launched the Salesforce1 Community Cloud, a cloud suite with a focus on customer engagement. Companies can now create their own digital

salesforce.com  Cloud: salesforce.com’s Newest Cloud Salesforce.com has launched the Salesforce1 Community Cloud , a cloud suite with a focus on customer engagement. Companies can now create their own digital destinations for customers, partners, and employees that are connected to their customer relationship management (CRM) business processes.   Salesforce1 Community Cloud is now its own cloud, with higher R&D investment, thanks to the momentum of the communities product—more than 2,000 active communities have Read More
What All Sales Organizations Need to Know: An Up-close-and-personal Discussion with Blackboard and Salesforce.com
Salesforce.com and Blackboard have joined forces to offer cloud-based sales training for their customers. And according to TEC Research Analysts, if you’re

salesforce.com  Discussion with Blackboard and Salesforce.com By now, the Dreamforce dust has settled. The speakers have packed up their presentation notes, industry analysts have moved on to the next exciting event, Metallica is back on the road, and sales leaders have returned to their posts across the country. As you can well imagine, there was a lot to be seen (and heard) at Dreamforce 2011, including one very important announcement. While plans of the partnership surfaced at Dreamforce 2010 last December, all the Read More
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIb)
The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current

salesforce.com  Apprenda , Force.com from Salesforce.com , Google App Engine , Bungee Connect , Facebook''s Platform , Apple ''s iPhone Platform , pieces of Microsoft ’s still upcoming Azure Cloud Platform , and so on. In the case of Salesforce.com, there are three main ways that ISVs can partner with the vendor as a platform: build, market, or sell . Force.com is designed for those that want to build applications (without bothering with porting, integration, security, hosting, infrastructure, etc.), while the Read More
Zuora Joins the CPQ Fray
Zuora, a provider of subscription commerce, billing, and finance, announced the addition of subscription configure, price, quote (CPQ) and mobile quoting

salesforce.com  Z-Business application integrates with salesforce.com to manage the downstream complexities of billing, payment collections, and revenue recognition. To date, more than 70% of Zuora’s customers, including Zendesk, Dell, and Xplornet, are extending salesforce.com with Zuora’s native force.com application, and over 5.5 billion records have been shared between Zuora and salesforce.com since the product was launched.   But now Zuora is announcing new extensions to the existing Zuora for Salesforce Read More
Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 3
Part 1 of this series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the entire

salesforce.com  post on NetSuite , Salesforce.com and NetSuite have been attempting similar xRM feats with their respective AppExchange and  SuiteApp application directories, Apex and SuiteScript languages, and Force.com and SuiteCloud platforms. Similar to Microsoft Dynamics CRM or xRM, many Salesforce.com partners have built applications that go beyond the traditional CRM realm, whereby these custom applications built on Force.com manage orders, contracts, proposals, assets, and whatnot. I must acknowledge here that Read More
Red Hat Heads for the Cloud with OpenShift
It would be an understatement to say that Red Hat is an interesting enterprise software company. Since its founding in 1994 and initial public offering (IPO) in

salesforce.com  and their infrastructures, including salesforce.com ’s and IBM’s, run on Linux servers.) More than a year ago, Red Hat began assigning its engineers to contribute to the OpenStack project. Those initial few resources have grown into a significant OpenStack engineering team that Red Hat continues to grow. At the spring and fall OpenStack 2012 conferences, Red Hat was recognized as the No. 3 overall corporate code contributor to the Essex release and the No. 2 overall corporate code contributor to the Read More
Salesforce.com Forms a Venture Capital Investment Fund
Salesforce.com has set up the Salesforce1 Fund, a venture capital fund designed to fuel the creation of mobile apps. Salesforce has reportedly already allocated

salesforce.com  Venture Capital Investment Fund Salesforce.com has set up the Salesforce1 Fund , a venture capital fund designed to fuel the creation of mobile apps . Salesforce has reportedly already allocated $100 million for the fund to invest in companies building innovative mobile apps and products connected to the Internet of Things (IoT) that extend the power of the Salesforce1 platform. The first notable investments include the DocuSign e-signature, i.am+ camera add-ons for iPhone (by will.i.am), InsideSales.com Read More
FinancialForce.com Assuring the CFO’s Trust
Last week, FinancialForce.com, the cloud applications company formed as a joint venture between UNIT4 and salesforce.com, announced the availability of trust

salesforce.com  venture between UNIT4 and salesforce.com , announced the  availability of trust.financialforce.com , a resource for customers that describes the control processes, security, application quality, and platform monitoring environment that underpin all FinancialForce.com cloud business applications. Built on the Salesforce Platform (a.k.a., Force.com ), FinancialForce.com applications inherit all the benefits of the investments made by salesforce.com in infrastructure, data management, controls, security Read More

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