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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » salesforce.com


Salesforce.com
Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service @ Support. The

salesforce.com  com Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service & Support. The Appexchange on-demand platform from salesforce.com allows customers to extend and integrate the Salesforce.com family of products. Salesforce.com customers can also test, trial, install and share applications via the Appexchange, salesforce.com''s on-demand application sharing service. Salesforce''s suite of social business solutions is Read More...
Salesforce.com Acquires CRM Analytics Capabilities
Salesforce.com has somewhat quietly acquired RelateIQ, provider of an analytics-based cloud CRM software platform. The young startup has promoted itself as a

salesforce.com  Acquires CRM Analytics Capabilities Salesforce.com has somewhat quietly acquired RelateIQ , provider of an analytics-based cloud customer relationship management (CRM) software platform, for nearly $400 million (USD) in stock. The RelateIQ deal is salesforce.com’s largest since last year’s $2.5 billion purchase of cloud marketing automation software vendor ExactTarget.   The young startup, which reportedly recently raised $40 million at a $245 million valuation, has promoted itself as a data-driven Read More...
Salesforce.com Launches Salesforce Wear
Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com

salesforce.com  management (CRM) software platform Salesforce.com recently launched Salesforce Wear , its initiative for wearable computing in the enterprise. The company has for some time been talking about its “Internet of Customer” approach (its concrete IoT deployment), whereby behind every device, transaction, etc. there is an actual customer.   The late 2013 delivery of the Salesforce1 “mobile first” platform with vaster application programming interface (API) interoperability was the first major step in Read More...
SalesForce.com Enterprise Edition
Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation

salesforce.com  com Enterprise Edition Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors'' Choice Award for Top CRM Solution Enterprise Read More...
Salesforce.com Acquires ExactTarget
Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add

salesforce.com  com Acquires ExactTarget Salesforce.com will acquire the cloud marketing platform ExactTarget . The transaction was valued at approximately $2.5 billion. Salesforce plans to add ExactTarget''s digital marketing capabilities to its Marketing Cloud functionality and to expand its customer base with ExactTarget''s more than 6,000 customers (including Coca-Cola, Gap, and Nike). To date, the Salesforce Marketing Cloud has been thriving on its previous acquisitions—Radian6 and Buddy Media—which Read More...
Dreamforce 2010: Of Cloud Proliferation - Part 1
Dreamforce, salesforce.com’s annual user conference, has over the past several years become a highly anticipated and entertaining end-of-the-year fixture

salesforce.com  - Part 1 Dreamforce, salesforce.com ’s annual user conference, has over the past several years become a highly anticipated and entertaining end-of-the-year fixture for the enterprise applications market observers (surprisingly, Dreamforce 2011 will take place in late August, and let’s see how that new timing will feel). Namely, in these prolonged times of bad economic news and businesses recoiling across the board, one could always enjoy the unusually high attendance and upbeat and “never a dull Read More...
Parature to Bolster Microsoft Dynamics CRM
Microsoft just announced that it has acquired Parature, a cloud-based customer engagement solutions provider, and will add a leading customer self-service suite

salesforce.com  of salerforce.com and Oracle. Salesforce.com has seen healthy uptake for its Service Cloud customer support platform, while Oracle Service Cloud is founded on the 2011 acquisitions of RightNow and InQuira . Read More...
Comparison of ERP and CRM Markets'' Life cycle Snapshots
Today''s enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost

salesforce.com  Startups To that end, Salesforce.com has espoused a sort of a disruptive innovation and has rattled the CRM establishment with its hosted CRM solutions and appealing price and implementation advantages. Ease of use, intuitive UIs, broad but not terribly deep functionality that is rapidly deployable, and its low price tag are the latest values that SMBs worship and that Salesforce.com has embraced. Thus is has even prospered during the IT downturn by reaching the $50 million (USD) revenue mark in less Read More...
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

salesforce.com  this period has helped salesforce.com craft the much clearer cloud computing evolution message that was analyzed in Part 2 . The article then also went on to explain my change of heart and discussed Salesforce Chatter’s current state of affairs (in terms of the current number of beta users and third-party solutions). Salesforce Chatter became generally available (GA) as of June 22, 2010 . Salesforce.com is even entertaining the idea that Chatter could be a general enterprise platform on its own. One Read More...
Progress-ing Towards ERP On-Demand
While most discussions about the Software as a Service (SaaS) market revolve around the likes of Salesforce.com, NetSuite, Google, IBM, Oracle, Microsoft

salesforce.com  around the likes of Salesforce.com , NetSuite , Google , IBM , Oracle , Microsoft , OpSource , etc., the name Progress Software Corporation (NASDAQ: PRGS) rarely comes to mind, unjustifiably. While Progress itself is to blame in part for a less aggressive marketing effort (and for the-best-kept-secret-in-the-market status), it is still puzzling that the Bedford, Massachusetts (US)-based provider of application infrastructure software for the development, deployment, integration, and management of Read More...
Cloud ERP Wars Intensifying in Full Force(.com)
The first of week of May marked a flurry of news by up-and-coming cloud enterprise applications vendors. During salesforce.com’s Cloudforce event in Chicago

salesforce.com  enterprise applications vendors. During salesforce.com ’s Cloudforce event in Chicago, Kenandy, Inc. announced release 2.0 of Kenandy Social ERP , the first cloud-based enterprise resource planning (ERP) system built entirely on Force.com , salesforce.com''s social enterprise cloud computing platform. The new release adds financials and order management to Kenandy''s manufacturing management core, specifically for product companies. The first time I heard about Kenandy was at Dreamforce 2011 last summer, Read More...
Rootstock Software Steps Out on Force.com
One of my recent blog posts talked about the emergence of a few natively cloud-based enterprise resource planning (ERP) solutions that leverage salesforce.com’s

salesforce.com  (ERP) solutions that leverage salesforce.com ’s Force.com platform. But looks might be somewhat deceiving here—while the products might be brand new and hosted on the latest cloud architectures, their owners and founders have been around the ERP block a few times before. Take Rootstock Software ’s co-founders Patrick “Pat” Garrehy and Chuck Olinger for example. They each have over 35 years’ expertise building software for complex manufacturing environments ( Lockheed, Solectron , etc.). Read More...
UNIT4: The (Largely) Untold Story - Part 2
Part 1 of this series started with my invitation by UNIT4 (formerly Unit 4 Agresso), the second-largest business applications provider in continental Europe, to

salesforce.com  by both UNIT4 and Salesforce.com . The spin-off joint venture  combines CODA’s 30 years of designing and building financial applications with Salesforce.com’s cloud computing development platform, Force.com . The creation of the new entity and expanded relationship with Salesforce.com avails FinancialForce.com (and indirectly UNIT4) of many practical go-to-market and operating benefits, from branding and lead-generation to Salesforce.com providing hosting and the first-line customer support for the n Read More...
Pearson Selects Cameleon Software’s CPQ
Pearson, a global education company, has selected Cameleon Software’s Configure, Price, Quote (CPQ) solution as part of a business transformation initiative

salesforce.com  Cameleon’s CPQ solution with salesforce.com ’s customer relationship management (CRM) offering, along with its mobile capabilities, should support Pearson’s development of a deeper personalized customer and technical service experience, at any time and from any device. Given that competitors like BigMachines, FPX , CallidusCloud , and Apptus also have close relationships with salesforce.com, my guess is that a large global company like Pearson might have also liked Cameleon’s ability to handle Read More...

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