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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » salesforce.com


Salesforce.com
Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service @ Support. The

salesforce.com  com Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service & Support. The Appexchange on-demand platform from salesforce.com allows customers to extend and integrate the Salesforce.com family of products. Salesforce.com customers can also test, trial, install and share applications via the Appexchange, salesforce.com''s on-demand application sharing service. Salesforce''s suite of social business solutions is intend Read More
Salesforce.com Expands into SAP’s Turf
Salesforce.com dreams of becoming a $1 billion software company, in Germany. The vendor is forging partnerships, expanding its territory, and fostering

salesforce.com  World Tour Munich event, salesforce.com CEO Marc Benioff said to the press corps: We have a dream of becoming a $1 billion software company right here (in Germany) ... We’re looking at making some local acquisitions to improve our position ... These could be core technologies as well as system integrators or next-gen cloud companies. The remarks coincide with news of a partnership with Deutsche Telekom ''s T-Systems IT services unit , under which T-Systems will be salesforce.com''s main reseller in Read More
SalesForce.com Enterprise Edition
Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation

salesforce.com  com Enterprise Edition Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors'' Choice Award for Top CRM Solution Enterprise Edition Read More
Salesforce.com Launches Salesforce Wear
Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com

salesforce.com  management (CRM) software platform Salesforce.com recently launched Salesforce Wear , its initiative for wearable computing in the enterprise. The company has for some time been talking about its “Internet of Customer” approach (its concrete IoT deployment), whereby behind every device, transaction, etc. there is an actual customer.   The late 2013 delivery of the Salesforce1 “mobile first” platform with vaster application programming interface (API) interoperability was the first major step in Read More
Salesforce.com Updates Desk.com for SMBs
Salesforce.com recently released an upgrade to Desk.com, a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). Now Desk

salesforce.com  Updates Desk.com for SMBs Salesforce.com recently released an upgrade to Desk.com , a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). In contrast to Salesforce.com''s enterprise-level customer service product, Service Cloud , Desk.com''s main trait is its ability to be deployed quickly. Now Desk.com (formerly known as Assistly ), which is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view customer data Read More
Rootstock Software Steps Out on Force.com
One of my recent blog posts talked about the emergence of a few natively cloud-based enterprise resource planning (ERP) solutions that leverage salesforce.com’s

salesforce.com  (ERP) solutions that leverage salesforce.com ’s Force.com platform. But looks might be somewhat deceiving here—while the products might be brand new and hosted on the latest cloud architectures, their owners and founders have been around the ERP block a few times before. Take Rootstock Software ’s co-founders Patrick “Pat” Garrehy and Chuck Olinger for example. They each have over 35 years’ expertise building software for complex manufacturing environments ( Lockheed, Solectron , etc.). Read More
Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related

salesforce.com  CRM or SFA solution). Salesforce.com , however, has an application programmer interface (API) that allows technologies developed in-house to interface with Salesforce.com''s online SFA tools. An organization using (for example) Knowledge Advantage''s online SIM ( Systems Interdependency Modeling ) tool suite could, with minimal investment, develop an interface using Salesforce.com tools to share information between the SIM system and Salesforce.com. An appropriate analysis asks the vital questions: What is Read More
Pearson Selects Cameleon Software’s CPQ
Pearson, a global education company, has selected Cameleon Software’s Configure, Price, Quote (CPQ) solution as part of a business transformation initiative

salesforce.com  Cameleon’s CPQ solution with salesforce.com ’s customer relationship management (CRM) offering, along with its mobile capabilities, should support Pearson’s development of a deeper personalized customer and technical service experience, at any time and from any device. Given that competitors like BigMachines, FPX , CallidusCloud , and Apptus also have close relationships with salesforce.com, my guess is that a large global company like Pearson might have also liked Cameleon’s ability to handle Read More
Xactly Compel
In 2004, recognizing the need for automated sales compensation management in the mid-market and the potential of the software as a service (SaaS) delivery

salesforce.com  Compel features integration with salesforce.com and other customer relationship management (CRM) systems to enable sales representatives and their managers to forecast commission earnings based on opportunities in their pipeline. Read More
FinancialForce.com Expands into a Much Broader Cloud Suite
Founded in 2009 as a joint venture between UNIT4 and salesforce.com and built on the Salesforce Platform, FinancialForce.com’s accounting, billing, professional

salesforce.com  venture between UNIT4 and salesforce.com and built on the Salesforce Platform , FinancialForce.com ’s accounting, billing, professional services automation (PSA), and revenue recognition apps have been eliminating barriers and inefficiencies between the front- and back-office to help companies grow their top and bottom line.  During the Dreamforce 2013 conference, the cloud company announced that it has  acquired Vana Workforce , a human capital management (HCM) software provider on the Salesforce Read More
Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 3
Part 1 of this series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the entire

salesforce.com  post on NetSuite , Salesforce.com and NetSuite have been attempting similar xRM feats with their respective AppExchange and  SuiteApp application directories, Apex and SuiteScript languages, and Force.com and SuiteCloud platforms. Similar to Microsoft Dynamics CRM or xRM, many Salesforce.com partners have built applications that go beyond the traditional CRM realm, whereby these custom applications built on Force.com manage orders, contracts, proposals, assets, and whatnot. I must acknowledge here that Read More
FinancialForce.com Assuring the CFO’s Trust
Last week, FinancialForce.com, the cloud applications company formed as a joint venture between UNIT4 and salesforce.com, announced the availability of trust

salesforce.com  venture between UNIT4 and salesforce.com , announced the  availability of trust.financialforce.com , a resource for customers that describes the control processes, security, application quality, and platform monitoring environment that underpin all FinancialForce.com cloud business applications. Built on the Salesforce Platform (a.k.a., Force.com ), FinancialForce.com applications inherit all the benefits of the investments made by salesforce.com in infrastructure, data management, controls, security Read More
When ERP and CRM Connect in the Cloud
In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource planning (ERP) product with salesforce.com’s

salesforce.com  its part, publicly traded salesforce.com no longer needs an introduction; it has become the leading provider of cloud-based customer relationship management (CRM) systems, i.e., Sales Cloud 2 and Service Cloud 2 . A trailblazer in software as a service (SaaS), salesforce.com has forayed well beyond the realm of CRM. (We’ve previously covered salesforce.com’s expansion of its offering , diversification within the platform-as-a-service [PaaS] space , and focus on collaboration .) The Meeting of Plex Read More
Infor''s Inforce Opportunity
Infor and salesforce.com have joined

salesforce.com  Inforce Opportunity Infor and salesforce.com have joined forces to offer several brand new collaborative applications. The first joint product offered by Infor and salesforce.com, Inforce, connects Infor ERP with Salesforce CRM and adds new functionality to Salesforce that enables the sharing of information and business processes between Infor ERP and Salesforce CRM. TEC principal analyst P.J. Jakovljevic reviews the SMB CRM solution and outlines what the product has to offer and how it compares to Read More
Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

salesforce.com  combat companies such as Salesforce.com , RightNow , NetSuite , and Salesnet . However, many other larger vendors initially dismissed SaaS, application service providers (ASP), and other hosted arrangements as lightweight and unsuitable to enterprise-class customers. But they are gradually reversing course . For instance, Siebel (soon to be part of Oracle ) has already offered Siebel CRM OnDemand, which should come in handy for Oracle in terms of its hybrid on-premise/on-demand offering. Additionally, Read More

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