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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » salesforce.com


Salesforce.com
Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service @ Support. The

salesforce.com  com Salesforce.com offers on-demand customer relationship management (CRM) solutions, including salesforce.comSFA and salesforce.com Service & Support. The Appexchange on-demand platform from salesforce.com allows customers to extend and integrate the Salesforce.com family of products. Salesforce.com customers can also test, trial, install and share applications via the Appexchange, salesforce.com''s on-demand application sharing service. Salesforce''s suite of social business solutions is Read More...
Salesforce.com Acquires CRM Analytics Capabilities
Salesforce.com has somewhat quietly acquired RelateIQ, provider of an analytics-based cloud CRM software platform. The young startup has promoted itself as a

salesforce.com  Acquires CRM Analytics Capabilities Salesforce.com has somewhat quietly acquired RelateIQ , provider of an analytics-based cloud customer relationship management (CRM) software platform, for nearly $400 million (USD) in stock. The RelateIQ deal is salesforce.com’s largest since last year’s $2.5 billion purchase of cloud marketing automation software vendor ExactTarget.   The young startup, which reportedly recently raised $40 million at a $245 million valuation, has promoted itself as a data-driven Read More...
SalesForce.com Enterprise Edition
Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation

salesforce.com  com Enterprise Edition Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors'' Choice Award for Top CRM Solution Enterprise Read More...
Salesforce.com Launches Salesforce Wear
Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com

salesforce.com  management (CRM) software platform Salesforce.com recently launched Salesforce Wear , its initiative for wearable computing in the enterprise. The company has for some time been talking about its “Internet of Customer” approach (its concrete IoT deployment), whereby behind every device, transaction, etc. there is an actual customer.   The late 2013 delivery of the Salesforce1 “mobile first” platform with vaster application programming interface (API) interoperability was the first major step in Read More...
Salesforce.com Acquires ExactTarget
Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add

salesforce.com  com Acquires ExactTarget Salesforce.com will acquire the cloud marketing platform ExactTarget . The transaction was valued at approximately $2.5 billion. Salesforce plans to add ExactTarget''s digital marketing capabilities to its Marketing Cloud functionality and to expand its customer base with ExactTarget''s more than 6,000 customers (including Coca-Cola, Gap, and Nike). To date, the Salesforce Marketing Cloud has been thriving on its previous acquisitions—Radian6 and Buddy Media—which Read More...
Is Kenandy Turning into a Manufacturing Workday?
In anticipation of the upcoming Dreamforce 2013 mega conference by salesforce.com, we recently had an intro briefing with Kenandy’s top brass. The new company’s

salesforce.com  2013 mega conference by salesforce.com , we recently had an intro briefing with Kenandy ’s top brass. The new company’s chairman and chief executive officer (CEO) is Sandra “Sandy” Kurtzig, an enterprise software industry pioneer who founded former ASK Computer Systems with the veteran enterprise resource planning (ERP) product ManMan in 1972, and helped grow the company into one of the ten largest software companies in the world at the time (ASK was acquired in 1994 by Computer Associates , now Read More...
When ERP and CRM Connect in the Cloud
In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource planning (ERP) product with salesforce.com’s

salesforce.com  its part, publicly traded salesforce.com no longer needs an introduction; it has become the leading provider of cloud-based customer relationship management (CRM) systems, i.e., Sales Cloud 2 and Service Cloud 2 . A trailblazer in software as a service (SaaS), salesforce.com has forayed well beyond the realm of CRM. (We’ve previously covered salesforce.com’s expansion of its offering , diversification within the platform-as-a-service [PaaS] space , and focus on collaboration .) The Meeting of Plex Read More...
S-Drive Storage for Salesforce Security Whitepaper
S-Drive has been built on Salesforce.com as a managed application and is delivered exclusively via the AppExchange marketplace. It is a native AppExchange

salesforce.com  has been built on Salesforce.com as a managed application and is delivered exclusively via the AppExchange marketplace. It is a native AppExchange application, meaning that it is built to run in the cloud with multi-tenancy and scalability in mind. S-Drive uses Amazon Simple Storage Service as its file storage platform, whereas the Salesforce.com is used as the application platform as well as the file information database. Besides Salesforce.com and Amazon Web Services, SDrive does not use any other Read More...
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

salesforce.com  for Mobile In-app Support Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com introduced a series of Service Cloud solutions Read More...
Two Force.com Apps Joining Forces at Dreamforce 2010
One of the major takeaway messages from salesforce.com’s recent Dreamforce 2010 conference was the company’s diversification within the platform-as-a

salesforce.com  major takeaway messages from salesforce.com ’s recent Dreamforce 2010 conference was the company’s diversification within the  platform-as-a-service (PaaS)  space. Namely, during their keynote presentations, the company’s executives admitted publicly to the Force.com platform’s proprietary nature (i.e., the non-mainstream Apex language), which made them decide recently to decouple the application development layer from  the database layer in the cloud (the latter called database.com ) . The Read More...
Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2
Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the

salesforce.com  Act!, Goldmine , and Salesforce.com . Choice + Cheaper = Even Better (for the Customer) As mentioned in Part 1, affordability is yet another major factor  in Microsoft Dynamics CRM’s adoption. In terms of pricing, Microsoft Dynamics CRM Online follows a monthly, per-user billing process: Microsoft Dynamics CRM Online offers a full suite of marketing, sales, and customer service features for US$44 per user per month. The price of a Microsoft Dynamics CRM 4.0 [ evaluate this product ] on-premise Read More...
Inside the Age of Social Enterprise with Salesforce.com
Over the past several years, salesforce.com’s annual user conference Dreamforce has become a highly anticipated and entertaining end-of-the-year fixture for

salesforce.com  of Social Enterprise with Salesforce.com Over the past several years, salesforce.com ’s annual user conference Dreamforce has become a highly anticipated and entertaining end-of-the-year fixture for enterprise applications market observers. Well, Dreamforce 2011 was somewhat different as it took place in late August and early September 2011, but the vibrant feel of the event was no different. Indeed, in these prolonged times of bad economic news with businesses and government cutting spending across Read More...
Survey Question of the Day
Given that your business is likely cash-strapped and budget-squeezed--and that Software as a Service (SaaS) companies like ADP, Concur, and Salesforce.com have

salesforce.com  ADP, Concur , and Salesforce.com have taken the scariness out of information technology (IT) outsourcing routines (for all but mission-critical business functions): Would you consider completely outsourcing your routine accounting functions and department (people AND technology) at a cost savings of 20 to 40%? {democracy:28} Optionally, if you want to let us know how you''re voting, in the comments below please give us a rough sense of your business size, vertical, and geography. Read More...
Dreamforce 2010: Of Cloud Proliferation - Part 1
Dreamforce, salesforce.com’s annual user conference, has over the past several years become a highly anticipated and entertaining end-of-the-year fixture

salesforce.com  - Part 1 Dreamforce, salesforce.com ’s annual user conference, has over the past several years become a highly anticipated and entertaining end-of-the-year fixture for the enterprise applications market observers (surprisingly, Dreamforce 2011 will take place in late August, and let’s see how that new timing will feel). Namely, in these prolonged times of bad economic news and businesses recoiling across the board, one could always enjoy the unusually high attendance and upbeat and “never a dull Read More...
Oracle Boosting Its Sales Cloud with BigMachines Buy
In a matter of days, the cloud-based configure, price, quote (CPQ)/quote to order (Q2O) market has lost its leading vendors to bigger software companies: PROS

salesforce.com  are also customers of salesforce.com . Oracle already offers several on-premises CPQ solutions, but as with other customer relationship management (CRM) market segments, demand is shifting toward cloud-based offerings. BigMachines and Oracle are long-standing partners, so BigMachines'' software nicely complements Oracle''s existing cloud CRM software offerings. The merger represents Oracle’s attempt to better compete against salesforce.com, whose flagship Sales Cloud sales force automation (SFA) Read More...

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