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 salesforce on demand b2b

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » salesforce on demand b2b

Kinaxis’ Response Management Helps Keep Supply and Demand in Balance


Kinaxis has always been known as a vendor with a solid value proposition around responding to demand changes that happen between planning cycles with a ’what-if’ simulation capability. As Kinaxis likes to say, no forecast is ever right, and so the ability to react quickly to changes is paramount. This is perhaps even more important in today’s business climate as an accelerating pace of business

salesforce on demand b2b  been adding to its salesforce considerably, while also refreshing its channel strategy (more on this below), and claims in addition to be growing its professional resources (although the information provided on this new focus was less specific). While it is certain that Kinaxis is facing stiff, and increasingly stiffer, competition from the likes of SAP , Oracle , JDA, and Logility , among others, Kinaxis, privately owned, talks, non-specifically, about double-digit revenue growth for the past seven Read More

Getting an Update from BigMachines at Dreamforce 2010


Many recent TEC articles have talked about quote-to-order (Q2O) or configure, price, quote (CPQ) solutions that facilitate business-to-consumer (B2C) and business-to-business (B2B) sales, thus helping companies sell more products and services faster. A number of thriving vendors provide on-demand product configurator, pricing and quoting, proposal generator, and B2B

salesforce on demand b2b  and integration to the Salesforce Chatter cloud collaboration product.  BigMachines: Still the Q2O Tops Not falling behind with its presence and buzz at Dreamforce 2010 was the current market leader BigMachines . After all, BigMachines has been salesforce.com’s top Q2O partner for a few years due to the most joint customers (about 100) that tout their success stories. The product has over 120 five-star user reviews at the AppExchange marketplace, although average review ratings for competitive Read More

The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

salesforce on demand b2b  CRM room with its Salesforce Chatter and “Social Enterprise” themes (see TEC’s blog post ). If anything, Microsoft believes to be ahead of the game with its Office 365 integration capabilities (Chatter is not yet in the unified communications [UC] game). Another revelation was in regard to the product’s lesser-known customer service (care) capabilities, which even entail knowledge management (KM) capabilities. Again, RightNow (soon to be part of Oracle ), salesforce.com’s Service Cloud 3 , KANA Read More

Moxie Software-Promoting Social and Multichannel Customer Service


Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer” can be heard—it gives organizations the ability to respond quickly and effectively to build customer loyalty and satisfaction by connecting customers with the right people in organizations at the right time. As part of the push to focus on

salesforce on demand b2b  and KANA competes with Salesforce Marketing Cloud ( Radian6 ), Attensity , and Clarabridge for social listening/monitoring. As Moxie is not concerned with case management, it does not compete with Pegasystems , KANA, IBM BPM , Open Text , etc. The company competes mainly with the large providers of contact center solutions based on knowledge bases, such as eGain and Oracle CX (formerly RightNow , InQuira , Siebel , etc.) on the one side, and with Jive on the social collaboration side. The company Read More

Cameleon (Software) Might Change its Colors but Not its (Q2O/CPQ) Purpose - Part 2


Part 1 of this blog series talked about my recent reunion with Cameleon Software (formerly Access Commerce) a provider of on-demand and on-premises configure, price, and quote (CPQ)/quote-to-order (Q2O) solutions. Prior to analyzing the recent events at Cameleon, Part 1 first established the need and market drivers for such software solutions. I then analyzed how Cameleon

salesforce on demand b2b  Cameleon cloud CPQ for Salesforce CRM . Cameleon has been integrated with Salesforce CRM for over two years but became a fully  multi-tenant SaaS  provider about a year ago. The first large SaaS customer was IMS Health . The SaaS install base is quite fledgling, but Cameleon claims to have more than 2,200 end-users in different industries across the world. In the meantime, Cameleon Configurator was also enabled for the cloud, while the Cameleon Catalog cloud version was slated for late 2010. The Read More

Intelligent Response Management Strategies for Managing Demand-Supply Networks


Over 190 companies were surveyed regarding their challenges within demand-supply networks and the top priorities for managing these networks. This paper is based on an analysis of that survey and highlights the need for companies to focus on intelligent response management strategies that bridge planning and execution.

salesforce on demand b2b  Response Management Strategies for Managing Demand-Supply Networks Over 190 companies were surveyed regarding their challenges within demand-supply networks and the top priorities for managing these networks. This paper is based on an analysis of that survey and highlights the need for companies to focus on intelligent response management strategies that bridge planning and execution. Read More

Junction E-Commerce on Demand EOD


PDG Group Model 821

salesforce on demand b2b  E-Commerce on Demand EOD PDG Group Model 821 Read More

Hanging on the Telephone: Antivirus Cold-calling Support Scams


Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security.

salesforce on demand b2b  on the Telephone: Antivirus Cold-calling Support Scams Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security. Read More

TCO of On-Demand Applications Is Significantly Better for SMBs and Mid-Market Enterprises


See why the Yankee Group says that the TCO for on-demand solutions is much better than that of traditional on-premises solutions — even when evaluated over a 3 to 5 year period. On-premises solutions require significant investments in IT infrastructure and application deployment, support and update resources.

salesforce on demand b2b   Read More

Demand-driven Supply Networks for Small and Medium Business


Lately demand-driven supply networks (DDSN) are a much talked about topic, yet little is written about SMBs and DDSN. By understanding the basics of DDSN, and through selective implementation, SMBs can experience the agility, adaptability, and alignment of DDSN.

salesforce on demand b2b  driven Supply Networks for Small and Medium Business Introduction In the last year or two there has been much talk about demand-driven supply networks (DDSN). A simple search on Google for DDSN model will return pages of information about DDSN. Despite this and all the noise about small and medium business (SMB) in the enterprise applications arena, information about DDSN for SMBs is virtually nonexistent. The irony of this is that SMBs constitute the majority of the supply chain and yet case Read More

Extricity Makes a Move into IBM’s Sphere of B2B Influence


B2B/EAI software vendor Extricity announced that International Business Machines is shipping the Extricity B2B platform as part of IBM’s WebSphere BtoBi Partner Agreement Manager. An OEM alliance with IBM is bound to provide Extricity with additional credence and leverage in the ever-expanding B2B/EAI market.

salesforce on demand b2b  Makes a Move into IBM’s Sphere of B2B Influence Extricity Makes a Move into IBM''s Sphere of B2B Influence M. Reed - January 23, 2001 Event Summary Extricity , Inc., a leading business-to-business (B2B) software platform provider, has announced that IBM is shipping the Extricity B2B software platform as part of IBM''s WebSphere BtoBi Partner Agreement Manager . The two companies announced an OEM agreement in September wherein IBM licensed Extricity''s B2B process technology to be integrated as a Read More

Attribute-based Demand Planning: A Powerful Tool for Process Manufacturers


As manufacturing becomes a global process, advances in demand management software have given rise to attribute-based demand management software. In the process manufacturing environment, this software can help manufacturers deal with complex manufacturing processes and increase overall customer satisfaction.

salesforce on demand b2b  based Demand Planning: A Powerful Tool for Process Manufacturers Originally published - February 11, 2008 Today, manufacturing is a global activity. As supply chain management (SCM) becomes more prevalent in this industry, process manufacturers need to know what raw materials, or ingredients, are available in inventory and when they are needed, since sourcing these ingredients is a complex process. Demand management (DM) software has been developed so that it can be integrated within the supply Read More

Demand Planning: Optimizing Operations across the Supply Chain


Demand planning applications can help manufacturers establish baseline sales forecasts and perform analysis to improve resource usage. They can also help manufacturers optimize pricing capabilities and better understand their markets. Yet to get the most out of these tools, manufacturers must be willing to reorganize their planning processes—and to share the resulting insights with supply chain partners and customers.

salesforce on demand b2b  Planning: Optimizing Operations across the Supply Chain Demand Planning: Optimizing Operations across the Supply Chain If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Microsoft Dynamics is a line of integrated, adaptable business management solutions that automate and streamline financial, customer relationship, and supply chain processes in a way that helps you drive business success. Source : Microsoft Dynamics Resources Relate Read More

Zendesk Introduces New Version of Zendesk for Salesforce


Zendesk has revealed new updates for its Salesforce-based product. Zendesk's goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience. Key features ensure that support and sales teams gain access to each other's data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket

salesforce on demand b2b  Version of Zendesk for Salesforce Zendesk has revealed new updates for its Salesforce-based product . Zendesk''s goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience. Key features ensure that support and sales teams gain access to each other''s data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket, without having to leave Zendesk. Conversely, sales reps can view Zendesk tickets in Read More

AddonSoftware


AddonSoftware™ is a cost-effective, modular system for manufacturing, distribution, and general accounting. AddonSoftware Version 7 is the result of more than 20 years of development. The system is used by over 4,000 businesses in the United States. AddonSoftware includes all common accounting modules and supports the following features: source code for applications included at no additional charge; graphical and character interfaces with the same set of programs; multi-company processing and consolidation; multiple budgets; multi-warehouse inventories; comprehensive lot and serial number tracking; on-line help. It is platform-independent – runs on Linux, UNIX, and Windows.

salesforce on demand b2b  AddonSoftware™ is a cost-effective, modular system for manufacturing, distribution, and general accounting. AddonSoftware Version 7 is the result of more than 20 years of development. The system is used by over 4,000 businesses in the United States. AddonSoftware includes all common accounting modules and supports the following features: source code for applications included at no additional charge; graphical and character interfaces with the same set of programs; multi-company processing an Read More