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Documents related to » salesforce mobile


New Chatter Mobile from Salesforce
Salesforce.com announced the new Salesforce Chatter Mobile, including options to edit records, view dashboards, and take business actions. The new actions in

salesforce mobile  Salesforce Salesforce.com  announced the new Salesforce Chatter Mobile , including options to edit records, view dashboards, and take business actions. The new actions in Chatter Mobile are fully customizable. Editing: Users can edit records (i.e. account and sales opportunity information, customer cases, marketing campaigns or any other type of information in Salesforce) in real time and from anywhere. Dashboards: Depending on the job they hold (i.e. customer support, marketing, sales), users may Read More
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

salesforce mobile  per month, while the Salesforce1 Mobile App is now generally available for download at the Apple App Store and Google Play.  Many well-known brands, such as Cars.com, Inspirato with American Express, Philips, and Stanley Black & Decker use Service Cloud.   But customers are increasingly connecting through mobile apps, and companies need to be thinking about how they can deliver service across every channel, over any device and within mobile apps. Currently, when mobile users need assistance, they must Read More
Salesforce Social.com to Enhance Salesforce Marketing Cloud
Salesforce has announced Salesforce Social.com, a product designed for social advertising and meant to enhance Salesforce Marketing Cloud. To date, Salesforce

salesforce mobile  Marketing Cloud. To date, Salesforce Marketing Cloud includes social listening (Salesforce Radian6), publishing (Salesforce Buddy Media), and social advertising (Social.com). The solution targets brands and agencies that would like to launch social ad campaigns on Facebook and Twitter. The applications allows companies to manage social and mobile campaigns from design to test and launch. The testing capability allows marketers to find relevant audiences for their ads. Metrics revealing the success of a Read More
Salesforce Marketing Cloud Unveiled Today
Today at Dreamforce Salesforce introduced the Marketing Cloud. The platform offers several capabilities that appear to be handy for marketers. Social listening

salesforce mobile  Today Today at Dreamforce Salesforce introduced the  Marketing Cloud . The platform offers several capabilities that appear to be handy for marketers. Social listening enables users to gain real-time insight into more than 400 million social sources. Social content facilitates the publishing of content on venues that are close to customers (social networks, mobile apps, or Web sites). Social engagement allows for multichannel communication with customers. Social advertising enables marketing teams to Read More
Salesforce.com Launches Salesforce Wear
Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com

salesforce mobile  com Launches Salesforce Wear Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software (being not just a consumer phenomenon). To that end, cloud customer relationship management (CRM) software platform Salesforce.com recently launched Salesforce Wear , its initiative for wearable computing in the enterprise. The company has for some time been talking about its “Internet of Customer” approach (its concrete IoT deployment), whereby behind every Read More
IFS Doubles Down on Mobile Apps
During the IFS World Conference 2013 in Barcelona, IFS presented a number of new mobile solutions, ranging from field service management to smartphone

salesforce mobile  Doubles Down on Mobile Apps During the IFS World Conference 2013 in Barcelona, IFS presented a  number of new mobile solutions , ranging from field service management to smartphone applications for office workers. The product investments are part of the company’s push to leas the enterprise mobility space. Building on its  first wave of smartphone apps  and the  launch of the IFS Touch Apps Partner Program  (both announced at IFS World Conference 2012 ), IFS recently presented a number of new Read More
Moving beyond the Basics: Key Considerations for Successful Adoption of a Mobile Platform
The increased use of mobile devices has led some organizations to undertake a corporate mobile strategy to reap the benefits of mobility. Download this report

salesforce mobile  beyond the Basics: Key Considerations for Successful Adoption of a Mobile Platform The increased use of mobile devices has led some organizations to undertake a corporate mobile strategy to reap the benefits of mobility. Download this report to learn why you should too. Find out what the complete mobile framework encompasses, along with three key considerations for enhancing your corporate mobility return on investment (ROI). Read More
6 Best Practices for Managing Security on Mobile Devices
If you''re not protecting these mobile devices with the same diligence, there are simple steps you can take.

salesforce mobile  Best Practices for Managing Security on Mobile Devices 6 Best Practices for Managing Security on Mobile Devices Companies pay a lot of attention to managing security on company computers and servers. But what about the security risks posed by your employees'' smartphones and tablets? If you''re not protecting these mobile devices with the same diligence, there are simple steps you can take. Find out in Best Practices for Managing Security on Mobile Devices . You''ll learn about six key things you can do to Read More
Mobile Workforce Management Strategies: The Future of Strategic Mobile Workforce & Expense Managemen
The by-product of a changing economy, increasingly mobile and remote workforces are fueled by the proliferation of high-speed networks. This white paper

salesforce mobile  Workforce Management Strategies: The Future of Strategic Mobile Workforce & Expense Managemen The by-product of a changing economy, increasingly mobile and remote workforces are fueled by the proliferation of high-speed networks. This white paper outlines how to best manage a rapid transition to work environments that support a global, mobile, and remote workforce, making the best of their skills and maintaining their identification with the organization, its culture, and its goals. Read More
The 7 Key Factors in Choosing a Mobile Device Management Solution
Managing an increasingly mobile workforce has become one of the most challenging and important responsibilities for IT departments. Users want freedom of choice

salesforce mobile  7 Key Factors in Choosing a Mobile Device Management Solution Managing an increasingly mobile workforce has become one of the most challenging and important responsibilities for IT departments. Users want freedom of choice when it comes to the smartphones and tablets they use, yet added freedom can bring added risks in security. This paper examines criteria for mobile device management (MDM) solutions, including support for multiple platforms and a high degree of security and management. Read More
Eight Steps to Going Mobile
Going mobile has become a growing trend, with many businesses reaching well beyond the use of cellular phones as their only lines of communication. Why? Because

salesforce mobile  Steps to Going Mobile Going mobile has become a growing trend, with many businesses reaching well beyond the use of cellular phones as their only lines of communication. Why? Because these businesses realize that linking the mobile workforce with the enterprise and its data resources—using mobile applications—is key to enhancing productivity, profitability, and customer satisfaction. Choosing the right devices, however, can be very challenging. Read More
Mobile Expense Management-Taking the Big Picture View
Managing mobile costs is a challenge for all organizations and becomes more complex and problematic for those organizations spanning across countries or using

salesforce mobile  Expense Management-Taking the Big Picture View Managing mobile costs is a challenge for all organizations and becomes more complex and problematic for those organizations spanning across countries or using multiple suppliers within one country. Getting to grips with these costs in a way that does not undermine the value of mobile flexibility is paramount, and organizations need to gather sufficient detail to effectively manage and analyze their mobile costs. See how. Read More
Mobile BI Market Survey
Take our mobile BI survey. The business intelligence (BI) space is finally seeing mainstream adoption of mobile capabilities, and increasing numbers of software

salesforce mobile  BI Market Survey Take our mobile BI survey.  The business intelligence (BI) space is finally seeing mainstream adoption of mobile capabilities, and increasing numbers of software providers are developing mobile BI capabilities to meet the demands of their customers. This evolution is shifting the way people consume and use data. TEC is currently preparing a report that captures the landscape of mobile BI. Mobile BI applications enable anytime, anywhere access to data for analysis, improving the Read More
Securing Mobile Apps in a BYOD World
The next wave of exploiting the power of mobile devices involves the apps that run on them. Increasingly, enterprise IT organizations will be under pressure to

salesforce mobile  Mobile Apps in a BYOD World The next wave of exploiting the power of mobile devices involves the apps that run on them. Increasingly, enterprise IT organizations will be under pressure to build or purchase mobile apps that meet the requirements of enterprise employees and business units. Firms will need security that can span multiple devices and heterogeneous IT systems and provides protection for the devices and their data. For most organizations, a scarcity of resources for mobile app Read More
3 Ways You Will Overpay for Your Mobile Workforce Management Solution and 3 Strategies to Avoid It
The benefits of mobile workforce management solutions are well documented. So are the costs and risks. The goal of this e-book is to help service organizations

salesforce mobile  Ways You Will Overpay for Your Mobile Workforce Management Solution and 3 Strategies to Avoid It The benefits of mobile workforce management solutions are well documented. So are the costs and risks. The goal of this e-book is to help service organizations and the individuals charged with deploying mobile workforce management solutions to recognize the cost and risk drivers, formulate a deployment strategy, and understand the solution architecture requirements. Download the e-book. Read More

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