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Documents related to » salesforce mobile b2b


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

salesforce mobile b2b  Salesforce com Integrates , Salesforce Mobile , Sales Assessments Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for field sales representatives to stay on top of the game and keep your company''s Read More
Salesforce.com Acquires ExactTarget
Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add

salesforce mobile b2b  With the new acquisition, Salesforce will be introducing digital marketing to its marketing offering. ExactTarget''s suite of products offers the following benefits: Email marketing allows organizations of all sizes to send small or large volumes of e-mail to targeted individuals. Mobile marketing gives users the flexibility to reach customers using short message service (SMS) and mobile push capabilities. Social media marketing  provides companies with the ability to manage social conversations as Read More
Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM


salesforce mobile b2b  Work.com ) solutions with Salesforce Chatter , SAP Jam and its CRM/HCM/PLM, and Oracle Social Network (OSN) plus Oracle Fusion CRM and Fusion HCM . But, Microsoft Dynamics CRM comes with the advantage of being integrated to both Lync and Skype for unified communications (UC), Lync being the recommendation for intra-enterprise (federated) scenarios and Skype the recommendation for any kind of communication (external, consumer, etc.). Bob Stutz, the new corporate vice president of Microsoft Dynamics CRM Read More
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

salesforce mobile b2b  and KANA competes with Salesforce Marketing Cloud ( Radian6 ), Attensity , and Clarabridge for social listening/monitoring. As Moxie is not concerned with case management, it does not compete with Pegasystems , KANA, IBM BPM , Open Text , etc. The company competes mainly with the large providers of contact center solutions based on knowledge bases, such as eGain and Oracle CX (formerly RightNow , InQuira , Siebel , etc.) on the one side, and with Jive on the social collaboration side. The company Read More
The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

salesforce mobile b2b  CRM room with its Salesforce Chatter and “Social Enterprise” themes (see TEC’s blog post ). If anything, Microsoft believes to be ahead of the game with its Office 365 integration capabilities (Chatter is not yet in the unified communications [UC] game). Another revelation was in regard to the product’s lesser-known customer service (care) capabilities, which even entail knowledge management (KM) capabilities. Again, RightNow (soon to be part of Oracle ), salesforce.com’s Service Cloud 3 , KANA Read More
Salesforce to Shut Down Do.com
For a product to be acquired and later shut down is not uncommon. One famous example is Gist—a professional contacts management tool—acquired by RIM (now

salesforce mobile b2b  2014. Built on the Salesforce platform and developed on the Manymoon software acquisition, Do.com is a project and task management application, which was expected to extend Salesforces’s reach beyond its traditional sales-centric focus. Worth noting is that Salesforce also expanded to other software areas that are not usually covered by customer relationship management (CRM) vendors, such as finance with financialforce.com or performance management with work.com (after the acquisition of Rypple) It Read More
A Guide to Successfully Deploying Enterprise Mobile Applications
Today, more and more companies are launching mobile applications, creating a mobile professional workforce across job roles and categories. This white paper

salesforce mobile b2b  Guide to Successfully Deploying Enterprise Mobile Applications Today, more and more companies are launching mobile applications, creating a mobile professional workforce across job roles and categories. This white paper provides a framework for CIOs on how to create a mobile application strategy for their business. It gives a step-by-step guide to the different stages involved, from choosing a focus, to building and deploying, to the ongoing support of enterprise mobile applications. Read more. Read More
The New Mobile Order
IT is feeling the pressure to allow users to access sensitive corporate data via their personal mobile phones. Employees want the flexibility to use

salesforce mobile b2b  New Mobile Order IT is feeling the pressure to allow users to access sensitive corporate data via their personal mobile phones. Employees want the flexibility to use applications such as enterprise resource planning (ERP), customer relationship management (CRM), e-mail and instant messaging not only from within the workplace, but at any time from any device. Yet, with network security and customer privacy at stake, IT has been slow to bow. Read More
Mobile Learning: Moving Companies Forward
This report delves into the ways top businesses use mobile devices in the learning space and how implementing mobile leads to higher revenue, increased

salesforce mobile b2b  Learning: Moving Companies Forward This report delves into the ways top businesses use mobile devices in the learning space and how implementing mobile leads to higher revenue, increased productivity, and deeper bench strength. Read More
The Mobile Web Site Kit
Companies have had the capability to design and develop mobile Web sites for quite some time. But until recently they''ve struggled to convince clients and

salesforce mobile b2b  Mobile Web Site Kit Companies have had the capability to design and develop mobile Web sites for quite some time. But until recently they''ve struggled to convince clients and prospects that there’s a market out there. Now that mobile has made its way onto the mainstream, many companies are still asking themselves whether it’s right for them. This white paper aims to help Web site owners make that decision. Read More
The New Era of Mobile Intelligence: the Convergence of Mobile Computing and Business Intelligence
Computing is entering its fifth generation with desktop Internet applications giving way to a new generation of mobile Internet applications. As consumers

salesforce mobile b2b  New Era of Mobile Intelligence: the Convergence of Mobile Computing and Business Intelligence Computing is entering its fifth generation with desktop Internet applications giving way to a new generation of mobile Internet applications. As consumers capitalize on the power of mobile devices, the same transformation is occurring in business. Learn how the convergence of business information and analytics with mobile technology is empowering business people in a way that was never possible—until now. Read More
CallidusCloud Releases Commissions and CPQ Salesforce1 Mobile Apps
CallidusCloud announced a that its commissions and configure price quote (CPQ) solutions are available for the Salesforce1 Mobile App. This social, mobile, and

salesforce mobile b2b  platform, given that the Salesforce Platform (the Force.com part) still has some scalability and performance issues for the large volume of commissions and product configurations pricing calculations. But the aforementioned mobile apps were relatively easy to develop and are not power intensive.   CallidusCloud has lately had good growth and profitability, in part owing to sales of its entire suite, as opposed to customers purchasing only individual modules. Read More
Keeping Up with the Mobile Consumer
Mobile device usage is changing how consumers engage with retailers—bringing together the physical and the virtual in ways that other cross-channel efforts have

salesforce mobile b2b  Up with the Mobile Consumer Mobile device usage is changing how consumers engage with retailers—bringing together the physical and the virtual in ways that other cross-channel efforts have not. But even though it’s relatively inexpensive for retailers to experiment with mobile, many have been slow to develop a mobile strategy. This survey report examines the consumer mobile landscape, and lays out the challenges and opportunities for retailers. Read More
Mobile Applications for Human Resources: The Future Is Here!
Is your organization using mobile apps for human resources (HR) yet? Do you know if you should be, or even could? If you want to run mobile HR apps, do you

salesforce mobile b2b  Applications for Human Resources: The Future Is Here! Is your organization using mobile apps for human resources (HR) yet? Do you know if you should be, or even could? If you want to run mobile HR apps, do you know the best business process candidates to run mobile? Mobile apps for HCM are still coming into their own right, and this article will give help you define a strategy for rolling out apps and understand which HR functions are best suited for them. As a registered TEC member, your contact Read More

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