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Documents related to » salesforce mobile b2b


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

salesforce mobile b2b  Salesforce com Integrates , Salesforce Mobile , Sales Assessments Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for field sales representatives to stay on top of the game and keep your company''s Read More...
Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM


salesforce mobile b2b  Work.com ) solutions with Salesforce Chatter , SAP Jam and its CRM/HCM/PLM, and Oracle Social Network (OSN) plus Oracle Fusion CRM and Fusion HCM . But, Microsoft Dynamics CRM comes with the advantage of being integrated to both Lync and Skype for unified communications (UC), Lync being the recommendation for intra-enterprise (federated) scenarios and Skype the recommendation for any kind of communication (external, consumer, etc.). Bob Stutz, the new corporate vice president of Microsoft Dynamics CRM Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

salesforce mobile b2b  and KANA competes with Salesforce Marketing Cloud ( Radian6 ), Attensity , and Clarabridge for social listening/monitoring. As Moxie is not concerned with case management, it does not compete with Pegasystems , KANA, IBM BPM , Open Text , etc. The company competes mainly with the large providers of contact center solutions based on knowledge bases, such as eGain and Oracle CX (formerly RightNow , InQuira , Siebel , etc.) on the one side, and with Jive on the social collaboration side. The company Read More...
Salesforce.com Acquires ExactTarget
Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add

salesforce mobile b2b  With the new acquisition, Salesforce will be introducing digital marketing to its marketing offering. ExactTarget''s suite of products offers the following benefits: Email marketing allows organizations of all sizes to send small or large volumes of e-mail to targeted individuals. Mobile marketing gives users the flexibility to reach customers using short message service (SMS) and mobile push capabilities. Social media marketing  provides companies with the ability to manage social conversations as Read More...
The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

salesforce mobile b2b  CRM room with its Salesforce Chatter and “Social Enterprise” themes (see TEC’s blog post ). If anything, Microsoft believes to be ahead of the game with its Office 365 integration capabilities (Chatter is not yet in the unified communications [UC] game). Another revelation was in regard to the product’s lesser-known customer service (care) capabilities, which even entail knowledge management (KM) capabilities. Again, RightNow (soon to be part of Oracle ), salesforce.com’s Service Cloud 3 , KANA Read More...
Managing Mobile Phones in Your Company
InIntegrating Mobile Phones with Your Business Phone System, you''ll learn how to...

salesforce mobile b2b  Mobile Phones in Your Company Managing Mobile Phones in Your Company Employees can and will use their mobile phones for business purposes. This may be good for your company—but how do you manage these maverick sources of corporate communication? In Integrating Mobile Phones with Your Business Phone System , you''ll learn how to forward incoming calls to your employees'' cell phones route employees'' mobile calls through your company''s PBX give your employees access to advanced IP PBX features via Read More...
10 Things to Consider in Your Mobile Workforce Management Strategy
There are a lot of things to think about when evaluating your mobile workforce management strategy. And because your strategy impacts so many areas, it can be

salesforce mobile b2b  Things to Consider in Your Mobile Workforce Management Strategy There are a lot of things to think about when evaluating your mobile workforce management strategy. And because your strategy impacts so many areas, it can be hard to know where to begin. To get you started, here are 10 things to consider when evaluating your mobile workforce management strategy. Read More...
K2 Takes BPM Mobile
K2 has released an updated K2 Mobile app for iPhone and iPad users. The app, available for current K2 blackpearl and K2 Appit customers, provides users with

salesforce mobile b2b  Takes BPM Mobile K2 has released an updated K2 Mobile app for iPhone and iPad users. The app, available for current K2 blackpearl and K2 Appit customers, provides users with access to K2 tasks on their iPhone or iPad.   Customers can use the K2 Mobile app to review and respond to any K2 task, across any process, so they can access data directly from their iPhone or iPad and redirect or share tasks with other users. The new release is native to iOS 7, but K2 already has Android and Blackberry Read More...
Mobile Device Management (MDM) Policies: Best Practices Guide
Personal device ownership and usage in the enterprise is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile

salesforce mobile b2b  Device Management (MDM) Policies: Best Practices Guide Personal device ownership and usage in the enterprise is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices in their corporate environments. This document is designed to give you mobile device management (MDM) best practices that Fiberlink developed while working with its extensive customer base. It will also show you how MaaS360 can help you. Read More...
Salesforce to Shut Down Do.com
For a product to be acquired and later shut down is not uncommon. One famous example is Gist—a professional contacts management tool—acquired by RIM (now

salesforce mobile b2b  2014. Built on the Salesforce platform and developed on the Manymoon software acquisition, Do.com is a project and task management application, which was expected to extend Salesforces’s reach beyond its traditional sales-centric focus. Worth noting is that Salesforce also expanded to other software areas that are not usually covered by customer relationship management (CRM) vendors, such as finance with financialforce.com or performance management with work.com (after the acquisition of Rypple) It Read More...
Mobile Learning: Is Your Business Ready for It?
The popularity of mobile technology has brought mobile learning (m-learning) to one’s fingertips. M-learning takes advantage of the mobility of the learner and

salesforce mobile b2b  Learning: Is Your Business Ready for It? In today’s fast-paced society, people are joined at the hip—well, literally, at the fingertips—to their mobile devices. E-mail, voice mail, instant messages, and video conferencing are all available with the touch of a button. No matter what business or industry you’re in, people need to be connected. And because of this growing need for connectivity, more and more people are leveraging mobile devices, in more ways than one. Additionally, because of Read More...
HIPAA! HITECH! HELP! - Mobile Device Management (MDM) in Healthcare
Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and

salesforce mobile b2b  HITECH! HELP! - Mobile Device Management (MDM) in Healthcare Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices. Healthcare needs a single platform to manage every device, while complying with security requirements. Know the considerations for laying out an MDM strategy for your facility. Read More...
Market Report: Mobile HCM
TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets

salesforce mobile b2b  Report: Mobile HCM TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets. We discovered that while most participants in our survey either currently use mobile HCM technology or are considering doing so in the future, end users seem to be taking advantage of HCM mobile capabilities to complete well-known routines rather than explore new possibilities such as HR analytics. Read TEC''s mobile HCM Read More...
Aurnhammer Helps Big Brands to Budget for Mobile in 2014
The ever-changing technology landscape has transformed the marketing industry. Today, marketers are increasingly using mobile marketing (most commonly in the

salesforce mobile b2b  Helps Big Brands to Budget for Mobile in 2014 The ever-changing technology landscape has transformed the marketing industry. Today, marketers are increasingly using mobile marketing (most commonly in the form of mobile apps) to engage their consumers. This white paper addresses some of the most asked questions regarding mobile marketing and offers some advice for a solid mobile strategy. Download this paper and know the five Dos and Don’ts for your mobile app. Read More...
IFS Doubles Down on Mobile Apps
During the IFS World Conference 2013 in Barcelona, IFS presented a number of new mobile solutions, ranging from field service management to smartphone

salesforce mobile b2b  Doubles Down on Mobile Apps During the IFS World Conference 2013 in Barcelona, IFS presented a  number of new mobile solutions , ranging from field service management to smartphone applications for office workers. The product investments are part of the company’s push to leas the enterprise mobility space. Building on its  first wave of smartphone apps  and the  launch of the IFS Touch Apps Partner Program  (both announced at IFS World Conference 2012 ), IFS recently presented a number of new Read More...

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