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Discrete Manufacturing (ERP)
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Documents related to » salesforce mobile b2b


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

salesforce mobile b2b  Salesforce com Integrates , Salesforce Mobile , Sales Assessments Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for field sales representatives to stay on top of the game and keep your company''s Read More...
The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

salesforce mobile b2b  CRM room with its Salesforce Chatter and “Social Enterprise” themes (see TEC’s blog post ). If anything, Microsoft believes to be ahead of the game with its Office 365 integration capabilities (Chatter is not yet in the unified communications [UC] game). Another revelation was in regard to the product’s lesser-known customer service (care) capabilities, which even entail knowledge management (KM) capabilities. Again, RightNow (soon to be part of Oracle ), salesforce.com’s Service Cloud 3 , KANA Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

salesforce mobile b2b  and KANA competes with Salesforce Marketing Cloud ( Radian6 ), Attensity , and Clarabridge for social listening/monitoring. As Moxie is not concerned with case management, it does not compete with Pegasystems , KANA, IBM BPM , Open Text , etc. The company competes mainly with the large providers of contact center solutions based on knowledge bases, such as eGain and Oracle CX (formerly RightNow , InQuira , Siebel , etc.) on the one side, and with Jive on the social collaboration side. The company Read More...
Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM


salesforce mobile b2b  Work.com ) solutions with Salesforce Chatter , SAP Jam and its CRM/HCM/PLM, and Oracle Social Network (OSN) plus Oracle Fusion CRM and Fusion HCM . But, Microsoft Dynamics CRM comes with the advantage of being integrated to both Lync and Skype for unified communications (UC), Lync being the recommendation for intra-enterprise (federated) scenarios and Skype the recommendation for any kind of communication (external, consumer, etc.). Bob Stutz, the new corporate vice president of Microsoft Dynamics CRM Read More...
Kinaxis’ Response Management Helps Keep Supply and Demand in Balance
Kinaxis has always been known as a vendor with a solid value proposition around responding to demand changes that happen between planning cycles with a ’what-if

salesforce mobile b2b  been adding to its salesforce considerably, while also refreshing its channel strategy (more on this below), and claims in addition to be growing its professional resources (although the information provided on this new focus was less specific). While it is certain that Kinaxis is facing stiff, and increasingly stiffer, competition from the likes of SAP , Oracle , JDA, and Logility , among others, Kinaxis, privately owned, talks, non-specifically, about double-digit revenue growth for the past seven Read More...
Salesforce Supercharged: Our Expert Tips
All too often Salesforce implementations fail to deliver the desired improvements because the implementation was poorly conceived of, designed, and executed

salesforce mobile b2b  Tips All too often Salesforce implementations fail to deliver the desired improvements because the implementation was poorly conceived of, designed, and executed, and the overall goals were not clear at the outset. There are distinct activities businesses should consider when implementing Salesforce CRM—either as a new system, or enhancing the functionality of an existing system. Read up on the most important factors to consider. Read More...
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

salesforce mobile b2b  Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management. Read More...
Don’t Forget to Factor In Mobile ERP When Selecting a New ERP System
A 2011 study of mid-market manufacturers sought to understand the nature of demand for mobile access to enterprise resource planning (ERP) and other enterprise

salesforce mobile b2b  Forget to Factor In Mobile ERP When Selecting a New ERP System With the proliferation of smartphones, tablet computers, and other mobile computing devices—and the associated increase in applications designed for them—the obvious question is when users of enterprise solutions including enterprise resource planning (ERP) will be able to access company-wide solutions from their mobile devices in meaningful ways. In mid-2011, as IFS prepared for the release of IFS Touch Apps , its mobile ERP Read More...
6 Best Practices for Managing Security on Mobile Devices
If you''re not protecting these mobile devices with the same diligence, there are simple steps you can take.

salesforce mobile b2b  Best Practices for Managing Security on Mobile Devices 6 Best Practices for Managing Security on Mobile Devices Companies pay a lot of attention to managing security on company computers and servers. But what about the security risks posed by your employees'' smartphones and tablets? If you''re not protecting these mobile devices with the same diligence, there are simple steps you can take. Find out in Best Practices for Managing Security on Mobile Devices . You''ll learn about six key things you can do to Read More...
Mobile Content and Document Management Best Practices and Decision Checklist
Every minute of every day, employees move business files onto their mobile devices so they can work at home, on the road, or at client sites. The result is the

salesforce mobile b2b  Content and Document Management Best Practices and Decision Checklist Every minute of every day, employees move business files onto their mobile devices so they can work at home, on the road, or at client sites. The result is the equivalent of a mobile scrum of risks, redundancies, and wasted efforts and resources. A result of the huge popularity of mobile phones and tablets and the bring your own device (BYOD) trend, the large number of mobile devices being used for work purposes and the large Read More...
The 7 Key Factors in Choosing a Mobile Device Management Solution
Managing an increasingly mobile workforce has become one of the most challenging and important responsibilities for IT departments. Users want freedom of choice

salesforce mobile b2b  7 Key Factors in Choosing a Mobile Device Management Solution Managing an increasingly mobile workforce has become one of the most challenging and important responsibilities for IT departments. Users want freedom of choice when it comes to the smartphones and tablets they use, yet added freedom can bring added risks in security. This paper examines criteria for mobile device management (MDM) solutions, including support for multiple platforms and a high degree of security and management. Read More...
Targeted Mobile Promotions: An Insight into the Usage of Mobile Coupons in the Aviation Industry
With increasing adoption of smart phones and availability of services, consumers are looking at new ways of leveraging smart phone capabilities. SmartAssist is

salesforce mobile b2b  Mobile Promotions: An Insight into the Usage of Mobile Coupons in the Aviation Industry With increasing adoption of smart phones and availability of services, consumers are looking at new ways of leveraging smart phone capabilities. SmartAssist is an end-to-end solution for Airlines that can efficiently manage mobile coupons and redemptions on a customer’s smart phone. The solution leverages the power of location-based services and Near Field Communication (NFC), all packaged together on a sleek Read More...
Mobile BI Market Survey
Take our mobile BI survey. The business intelligence (BI) space is finally seeing mainstream adoption of mobile capabilities, and increasing numbers of software

salesforce mobile b2b  BI Market Survey Take our mobile BI survey.  The business intelligence (BI) space is finally seeing mainstream adoption of mobile capabilities, and increasing numbers of software providers are developing mobile BI capabilities to meet the demands of their customers. This evolution is shifting the way people consume and use data. TEC is currently preparing a report that captures the landscape of mobile BI. Mobile BI applications enable anytime, anywhere access to data for analysis, improving the Read More...
Mobile BI: Features, Challenges, and Opportunities
What does your organization need to consider when adopting a mobile business intelligence (BI) or business analytics strategy? What are the enablers, challenges

salesforce mobile b2b  BI: Features, Challenges, and Opportunities What does your organization need to consider when adopting a mobile business intelligence (BI) or business analytics strategy? What are the enablers, challenges, and opportunities of a mobile BI strategy implementation? In this report, we explore considerations for deploying a mobile BI solution, how to leverage this type of platform to best advantage, and why a mobile BI/analytics solution can be a valuable asset for your company. Read More...

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