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Documents related to » salesforce mobile b2b


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

salesforce mobile b2b  Salesforce com Integrates , Salesforce Mobile , Sales Assessments Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for field sales representatives to stay on top of the game and keep your company''s Read More...
Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM


salesforce mobile b2b  Work.com ) solutions with Salesforce Chatter , SAP Jam and its CRM/HCM/PLM, and Oracle Social Network (OSN) plus Oracle Fusion CRM and Fusion HCM . But, Microsoft Dynamics CRM comes with the advantage of being integrated to both Lync and Skype for unified communications (UC), Lync being the recommendation for intra-enterprise (federated) scenarios and Skype the recommendation for any kind of communication (external, consumer, etc.). Bob Stutz, the new corporate vice president of Microsoft Dynamics CRM Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

salesforce mobile b2b  and KANA competes with Salesforce Marketing Cloud ( Radian6 ), Attensity , and Clarabridge for social listening/monitoring. As Moxie is not concerned with case management, it does not compete with Pegasystems , KANA, IBM BPM , Open Text , etc. The company competes mainly with the large providers of contact center solutions based on knowledge bases, such as eGain and Oracle CX (formerly RightNow , InQuira , Siebel , etc.) on the one side, and with Jive on the social collaboration side. The company Read More...
Kinaxis’ Response Management Helps Keep Supply and Demand in Balance
Kinaxis has always been known as a vendor with a solid value proposition around responding to demand changes that happen between planning cycles with a ’what-if

salesforce mobile b2b  been adding to its salesforce considerably, while also refreshing its channel strategy (more on this below), and claims in addition to be growing its professional resources (although the information provided on this new focus was less specific). While it is certain that Kinaxis is facing stiff, and increasingly stiffer, competition from the likes of SAP , Oracle , JDA, and Logility , among others, Kinaxis, privately owned, talks, non-specifically, about double-digit revenue growth for the past seven Read More...
The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

salesforce mobile b2b  CRM room with its Salesforce Chatter and “Social Enterprise” themes (see TEC’s blog post ). If anything, Microsoft believes to be ahead of the game with its Office 365 integration capabilities (Chatter is not yet in the unified communications [UC] game). Another revelation was in regard to the product’s lesser-known customer service (care) capabilities, which even entail knowledge management (KM) capabilities. Again, RightNow (soon to be part of Oracle ), salesforce.com’s Service Cloud 3 , KANA Read More...
Managing Mobile Phones in Your Company
InIntegrating Mobile Phones with Your Business Phone System, you''ll learn how to...

salesforce mobile b2b  Mobile Phones in Your Company Managing Mobile Phones in Your Company Employees can and will use their mobile phones for business purposes. This may be good for your company—but how do you manage these maverick sources of corporate communication? In Integrating Mobile Phones with Your Business Phone System , you''ll learn how to forward incoming calls to your employees'' cell phones route employees'' mobile calls through your company''s PBX give your employees access to advanced IP PBX features via Read More...
Elementum Does Mobile End-to-end SCM
After about two years of stealth operation, Elementum, a novel mobile cloud platform for holistic supply chain management (SCM), announced that it has more than

salesforce mobile b2b  Does Mobile End-to-end SCM After about two years of stealth operation, Elementum , a novel mobile cloud platform for holistic supply chain management (SCM), announced that it has more than $60 million in funding and several major customers. The Silicon Valley-based startup has $44 million in Series B funding from Lightspeed Venture Partners and Flextronics (which was also the major pilot customer ) and brand name customers like Dyson and Enphase Energy Inc. Elementum is currently 55 employees Read More...
Aurnhammer Helps Big Brands to Budget for Mobile in 2014
The ever-changing technology landscape has transformed the marketing industry. Today, marketers are increasingly using mobile marketing (most commonly in the

salesforce mobile b2b  Helps Big Brands to Budget for Mobile in 2014 The ever-changing technology landscape has transformed the marketing industry. Today, marketers are increasingly using mobile marketing (most commonly in the form of mobile apps) to engage their consumers. This white paper addresses some of the most asked questions regarding mobile marketing and offers some advice for a solid mobile strategy. Download this paper and know the five Dos and Don’ts for your mobile app. Read More...
Navigating the New Mobile World: An Executive Action Plan for Adopting Mobility
Mobile isn’t just a device or an application. Mobile provides a new way of doing business. It provides workforce productivity gains, real-time decision making

salesforce mobile b2b  the New Mobile World: An Executive Action Plan for Adopting Mobility Mobile isn’t just a device or an application. Mobile provides a new way of doing business. It provides workforce productivity gains, real-time decision making with accuracy, and improvements to customer service. Companies that embrace mobility and contextual services are able to reshape business models to create sustainable competitive advantage. Read More...
Integrating Mobile Phones with Your Business Phone System
Vendors offer a variety of ways to overcome many inconveniences by integrating mobile phones with office systems. Mobile integration isn’t as much product or

salesforce mobile b2b  Mobile Phones with Your Business Phone System Vendors offer a variety of ways to overcome many inconveniences by integrating mobile phones with office systems. Mobile integration isn’t as much product or technology of its own, however, as a range of capabilities built into phone systems and services themselves. Small to midsized businesses (SMBs) looking for mobile integration should focus on understanding what features are available and what they can do. Read More...
3 Ways You Will Overpay for Your Mobile Workforce Management Solution and 3 Strategies to Avoid It
The benefits of mobile workforce management solutions are well documented. So are the costs and risks. The goal of this e-book is to help service organizations

salesforce mobile b2b  Ways You Will Overpay for Your Mobile Workforce Management Solution and 3 Strategies to Avoid It The benefits of mobile workforce management solutions are well documented. So are the costs and risks. The goal of this e-book is to help service organizations and the individuals charged with deploying mobile workforce management solutions to recognize the cost and risk drivers, formulate a deployment strategy, and understand the solution architecture requirements. Download the e-book. Read More...
Salesforce Supercharged: Our Expert Tips
All too often Salesforce implementations fail to deliver the desired improvements because the implementation was poorly conceived of, designed, and executed

salesforce mobile b2b  Tips All too often Salesforce implementations fail to deliver the desired improvements because the implementation was poorly conceived of, designed, and executed, and the overall goals were not clear at the outset. There are distinct activities businesses should consider when implementing Salesforce CRM—either as a new system, or enhancing the functionality of an existing system. Read up on the most important factors to consider. Read More...
DEACOM ERP Goes Mobile
Deacom, Inc., provider of DEACOM ERP, a complete ERP solution designed for process manufacturers, has announced the release of its mobile application. The

salesforce mobile b2b  ERP Goes Mobile Deacom, Inc., provider of DEACOM ERP, a complete ERP solution designed for process manufacturers, has announced the release of its mobile application. The mobile application is the latest stage in a five-year evolution of DEACOM ERP. Deacom started the migration of its entire solution to the .Net framework in 2008, and the mobile application is the latest benefit of the move to .Net. The mobile application has a thin front end that leverages the business rules layer of DEACOM ERP to Read More...
Mobile Learning: Is Your Business Ready for It?
The popularity of mobile technology has brought mobile learning (m-learning) to one’s fingertips. M-learning takes advantage of the mobility of the learner and

salesforce mobile b2b  Learning: Is Your Business Ready for It? In today’s fast-paced society, people are joined at the hip—well, literally, at the fingertips—to their mobile devices. E-mail, voice mail, instant messages, and video conferencing are all available with the touch of a button. No matter what business or industry you’re in, people need to be connected. And because of this growing need for connectivity, more and more people are leveraging mobile devices, in more ways than one. Additionally, because of Read More...

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