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 salesforce mobile b2b

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » salesforce mobile b2b

How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM


In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be hampering field salespeople’s productivity, with frequent downtime and lengthy sales cycles cutting them off from their managers. Learn how mobile CRM solutions can help speed up and improve the sales process, so your company can survive even the toughest market.

salesforce mobile b2b  Salesforce com Integrates , Salesforce Mobile , Sales Assessments Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for field sales representatives to stay on top of the game and keep your company''s Read More

Salesforce.com Acquires ExactTarget


Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add ExactTarget's digital marketing capabilities to its Marketing Cloud functionality and to expand its customer base with ExactTarget's more than 6,000 customers (including Coca-Cola, Gap, and Nike). To date, the Salesforce Marketing Cloud has been

salesforce mobile b2b  With the new acquisition, Salesforce will be introducing digital marketing to its marketing offering. ExactTarget''s suite of products offers the following benefits: Email marketing allows organizations of all sizes to send small or large volumes of e-mail to targeted individuals. Mobile marketing gives users the flexibility to reach customers using short message service (SMS) and mobile push capabilities. Social media marketing  provides companies with the ability to manage social conversations as Read More

The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

salesforce mobile b2b  CRM room with its Salesforce Chatter and “Social Enterprise” themes (see TEC’s blog post ). If anything, Microsoft believes to be ahead of the game with its Office 365 integration capabilities (Chatter is not yet in the unified communications [UC] game). Another revelation was in regard to the product’s lesser-known customer service (care) capabilities, which even entail knowledge management (KM) capabilities. Again, RightNow (soon to be part of Oracle ), salesforce.com’s Service Cloud 3 , KANA Read More

Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM




salesforce mobile b2b  Work.com ) solutions with Salesforce Chatter , SAP Jam and its CRM/HCM/PLM, and Oracle Social Network (OSN) plus Oracle Fusion CRM and Fusion HCM . But, Microsoft Dynamics CRM comes with the advantage of being integrated to both Lync and Skype for unified communications (UC), Lync being the recommendation for intra-enterprise (federated) scenarios and Skype the recommendation for any kind of communication (external, consumer, etc.). Bob Stutz, the new corporate vice president of Microsoft Dynamics CRM Read More

Moxie Software-Promoting Social and Multichannel Customer Service


Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer” can be heard—it gives organizations the ability to respond quickly and effectively to build customer loyalty and satisfaction by connecting customers with the right people in organizations at the right time. As part of the push to focus on

salesforce mobile b2b  and KANA competes with Salesforce Marketing Cloud ( Radian6 ), Attensity , and Clarabridge for social listening/monitoring. As Moxie is not concerned with case management, it does not compete with Pegasystems , KANA, IBM BPM , Open Text , etc. The company competes mainly with the large providers of contact center solutions based on knowledge bases, such as eGain and Oracle CX (formerly RightNow , InQuira , Siebel , etc.) on the one side, and with Jive on the social collaboration side. The company Read More

Market Report: Mobile HCM


TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets. We discovered that while most participants in our survey either currently use mobile HCM technology or are considering doing so in the future, end users seem to be taking advantage of HCM mobile capabilities to complete well-known routines rather than explore new possibilities such as HR analytics. Read TEC's mobile HCM market report to find out more results of the survey and get HCM analyst Raluca Druta's take on mobile employees and how mobility fits in with HR practices.

salesforce mobile b2b  Report: Mobile HCM TEC recently asked end users all about their mobile HCM needs, usage, and challenges, and then asked vendors about their mobile HCM offerings and target markets. We discovered that while most participants in our survey either currently use mobile HCM technology or are considering doing so in the future, end users seem to be taking advantage of HCM mobile capabilities to complete well-known routines rather than explore new possibilities such as HR analytics. Read TEC''s mobile HCM Read More

Salesforce to Shut Down Do.com


For a product to be acquired and later shut down is not uncommon. One famous example is Gist—a professional contacts management tool—acquired by RIM (now BlackBerry) in 2011 and shut down one year later. Do.com will be sharing the same fate; salesforce.com announced that Do.com will be discontinued on January 31, 2014. Built on the Salesforce platform and developed on the Manymoon software

salesforce mobile b2b  2014. Built on the Salesforce platform and developed on the Manymoon software acquisition, Do.com is a project and task management application, which was expected to extend Salesforces’s reach beyond its traditional sales-centric focus. Worth noting is that Salesforce also expanded to other software areas that are not usually covered by customer relationship management (CRM) vendors, such as finance with financialforce.com or performance management with work.com (after the acquisition of Rypple) It Read More

Get Your Sales Team Going with Mobile CRM


As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

salesforce mobile b2b  Your Sales Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn''t it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It''s all possible, if you equip your salespeople with mobile CRM. As you''ll discover in the executive brief Get Your Sales Teams Going with Mobile CRM , mobile CRM lets your sales reps Read More

Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management


The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management.

salesforce mobile b2b  Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management. Read More

Becoming a Mobile Enterprise: Unwiring Your Business with SAP’s Mobile Solutions


Too many organizations are still thinking small about mobility, just extending a few processes to their road warriors. But all the pieces needed to turn an enterprise into a mobile force are now available, including powerful mobile operating systems, flexible mobile solutions, and end-user demand. Find out how customers can take advantage of this mobile inflection point and truly transform their enterprises.

salesforce mobile b2b  a Mobile Enterprise: Unwiring Your Business with SAP’s Mobile Solutions Too many organizations are still thinking small about mobility, just extending a few processes to their road warriors. But all the pieces needed to turn an enterprise into a mobile force are now available, including powerful mobile operating systems, flexible mobile solutions, and end-user demand. Find out how customers can take advantage of this mobile inflection point and truly transform their enterprises. Read More

B2B Reality Check: Overcoming Challenges in B2B Transaction Automation


There is a common perception that supply chain automation has created an environment in which transactions move quickly and efficiently in industries such as the retail supply chain and high-tech manufacturing. However, this perception is challenged by a recent research study, based on interviews with 400 management representatives of medium to large organizations in the USA, UK, Germany, and France.

salesforce mobile b2b   Read More

Fenestrae Offers WAP Support for Mobile Data Server


Mobile Data Server 2.0 (MDS) allows access via WAP to a company’s Intranet, Microsoft Back Office databases, such as SQL Server in addition to Microsoft Exchange Integration for messaging.

salesforce mobile b2b  Offers WAP Support for Mobile Data Server Fenestrae Offers WAP Support for Mobile Data Server P. Hayes - July 6, 2000 Event Summary Singapore - Fenestrae has announced the Fenestrae® Mobile Data Server™ with extensive WAP functionality. The Fenestrae Mobile Data Server version 2.0 enables professionals to use their WAP phones to access any information in Microsoft® Exchange/Outlook (inbox, calendar, contacts), databases, and Intranet. Market Impact Fenestrae''s Mobile Data server has been Read More

Keeping Up with the Mobile Consumer


Mobile device usage is changing how consumers engage with retailers—bringing together the physical and the virtual in ways that other cross-channel efforts have not. But even though it’s relatively inexpensive for retailers to experiment with mobile, many have been slow to develop a mobile strategy. This survey report examines the consumer mobile landscape, and lays out the challenges and opportunities for retailers.

salesforce mobile b2b  Up with the Mobile Consumer Mobile device usage is changing how consumers engage with retailers—bringing together the physical and the virtual in ways that other cross-channel efforts have not. But even though it’s relatively inexpensive for retailers to experiment with mobile, many have been slow to develop a mobile strategy. This survey report examines the consumer mobile landscape, and lays out the challenges and opportunities for retailers. Read More

How Mobile Cloud Technology Enhances Workforce Performance


Oracle Associate Sales Consultant Cynthia Chew demonstrates practical and strategic applications for Oracle Fusion Human Capital Management on a mobile device.

salesforce mobile b2b  Mobile Cloud Technology Enhances Workforce Performance Read More