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Documents related to » salesforce mobile b2b


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

salesforce mobile b2b  Salesforce com Integrates , Salesforce Mobile , Sales Assessments Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for field sales representatives to stay on top of the game and keep your company''s Read More...
The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

salesforce mobile b2b  CRM room with its Salesforce Chatter and “Social Enterprise” themes (see TEC’s blog post ). If anything, Microsoft believes to be ahead of the game with its Office 365 integration capabilities (Chatter is not yet in the unified communications [UC] game). Another revelation was in regard to the product’s lesser-known customer service (care) capabilities, which even entail knowledge management (KM) capabilities. Again, RightNow (soon to be part of Oracle ), salesforce.com’s Service Cloud 3 , KANA Read More...
Salesforce.com Acquires ExactTarget
Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add

salesforce mobile b2b  With the new acquisition, Salesforce will be introducing digital marketing to its marketing offering. ExactTarget''s suite of products offers the following benefits: Email marketing allows organizations of all sizes to send small or large volumes of e-mail to targeted individuals. Mobile marketing gives users the flexibility to reach customers using short message service (SMS) and mobile push capabilities. Social media marketing  provides companies with the ability to manage social conversations as Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

salesforce mobile b2b  and KANA competes with Salesforce Marketing Cloud ( Radian6 ), Attensity , and Clarabridge for social listening/monitoring. As Moxie is not concerned with case management, it does not compete with Pegasystems , KANA, IBM BPM , Open Text , etc. The company competes mainly with the large providers of contact center solutions based on knowledge bases, such as eGain and Oracle CX (formerly RightNow , InQuira , Siebel , etc.) on the one side, and with Jive on the social collaboration side. The company Read More...
Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM


salesforce mobile b2b  Work.com ) solutions with Salesforce Chatter , SAP Jam and its CRM/HCM/PLM, and Oracle Social Network (OSN) plus Oracle Fusion CRM and Fusion HCM . But, Microsoft Dynamics CRM comes with the advantage of being integrated to both Lync and Skype for unified communications (UC), Lync being the recommendation for intra-enterprise (federated) scenarios and Skype the recommendation for any kind of communication (external, consumer, etc.). Bob Stutz, the new corporate vice president of Microsoft Dynamics CRM Read More...
Wireless Mobile Portal by MobileID
MobileID has produced a clean, easily navigable, user-friendly web site, which will allow users of all abilities to set up their MobileID personalized service

salesforce mobile b2b  Mobile Portal by MobileID Wireless Mobile Portal by MobileID P. Hayes - April 27th, 2000 Event Summary LOS GATOS, Calif.--(BUSINESS WIRE)--MobileID, Inc., the world''s first wireless mobile portal to provide access to e-mail and personalized Internet content to mobile phones and PDAs, launched their company and Internet site in January. Targeting the growing segment of mobile consumers and professionals, MobileID enables the wireless Internet by delivering truly personalized content and providing Read More...
Zendesk Introduces New Version of Zendesk for Salesforce
Zendesk has revealed new updates for its Salesforce-based product. Zendesk''s goal is to achieve seamless integration between its own customer support

salesforce mobile b2b  Version of Zendesk for Salesforce Zendesk has revealed new updates for its Salesforce-based product . Zendesk''s goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience. Key features ensure that support and sales teams gain access to each other''s data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket, without having to leave Zendesk. Conversely, sales reps can view Zendesk tickets in Read More...
Mobile Device Management (MDM) Policies: Best Practices Guide
Personal device ownership and usage in the enterprise is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile

salesforce mobile b2b  Device Management (MDM) Policies: Best Practices Guide Personal device ownership and usage in the enterprise is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices in their corporate environments. This document is designed to give you mobile device management (MDM) best practices that Fiberlink developed while working with its extensive customer base. It will also show you how MaaS360 can help you. Read More...
Oracle Releases New Mobile Applications for Oracle’s PeopleSoft
At Oracle Open World in San Francisco, Oracle launched PeopleSoft Mobile Expenses, PeopleSoft Mobile Approvals, and  PeopleSoft Mobile Company Directory. As a

salesforce mobile b2b  Releases New Mobile Applications for Oracle’s PeopleSoft At Oracle Open World in San Francisco, Oracle launched  PeopleSoft Mobile Expenses, PeopleSoft Mobile Approvals, and  PeopleSoft Mobile Company Directory . As a result, users will have the option to access important business information, processes, and analytics in real time. The three PeopleSoft mobile apps employ HTML5 and CSS3 technologies, which implies relatively low costs for deployment and maintenance. Oracle also announced Read More...
6 Best Practices for Managing Security on Mobile Devices
If you''re not protecting these mobile devices with the same diligence, there are simple steps you can take.

salesforce mobile b2b  Best Practices for Managing Security on Mobile Devices 6 Best Practices for Managing Security on Mobile Devices Companies pay a lot of attention to managing security on company computers and servers. But what about the security risks posed by your employees'' smartphones and tablets? If you''re not protecting these mobile devices with the same diligence, there are simple steps you can take. Find out in Best Practices for Managing Security on Mobile Devices . You''ll learn about six key things you can do to Read More...
Magic Quadrant for B2B Gateway Providers
Business-to-business (B2B) gateway solutions have matured to the point where they can support a wide range of projects. However, there are still functional

salesforce mobile b2b  service-oriented architecture,service oriented architecture soa,soa,service oriented architecture soa,enterprise soa,global business,b2b software,b2b solutions,b2b marketing,application server soa,soa business intelligence Read More...
Maximizing Mobile Worker Productivity
An increasingly mobile workforce offers many benefits. The right mobile and wireless technologies address the unique computing demands of mobile workers, and

salesforce mobile b2b  Mobile Worker Productivity An increasingly mobile workforce offers many benefits. The right mobile and wireless technologies address the unique computing demands of mobile workers, and help automate processes and boost return on investment (ROI). But to maximize mobile technologies, companies must blend their needs with those of the user and the job function. Learn about the challenges of implementing mobile applications—and how to overcome them. Read More...
Get Your Sales Team Going with Mobile CRM
As you''ll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

salesforce mobile b2b  Your Sales Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn''t it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It''s all possible, if you equip your salespeople with mobile CRM. As you''ll discover in the executive brief Get Your Sales Teams Going with Mobile CRM , mobile CRM lets your sales reps Read More...
Mobile IT--Commodity or Value-add?
Remote working is not new, but increasing dependence on instant IT access has led to increasing demands for mobile data services. Certainly, these services can

salesforce mobile b2b  IT--Commodity or Value-add? Remote working is not new, but increasing dependence on instant IT access has led to increasing demands for mobile data services. Certainly, these services can be complex, and it is valuable to be insulated from the effects of rapid change. But ultimately, mobile access should be considered as just one aspect of IT usage, rather than as a separate entity. Read More...
Eight Steps to Going Mobile
Going mobile has become a growing trend, with many businesses reaching well beyond the use of cellular phones as their only lines of communication. Why? Because

salesforce mobile b2b  Steps to Going Mobile Going mobile has become a growing trend, with many businesses reaching well beyond the use of cellular phones as their only lines of communication. Why? Because these businesses realize that linking the mobile workforce with the enterprise and its data resources—using mobile applications—is key to enhancing productivity, profitability, and customer satisfaction. Choosing the right devices, however, can be very challenging. Read More...

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