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Documents related to » salesforce ideaexchange


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

salesforce ideaexchange  Sales Force Motivation , Salesforce Ideaexchange , Term Sales Force Automation , Salesforce com Integrates , Salesforce Mobile , Sales Assessments Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for Read More
Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

salesforce ideaexchange  GE Capital leverages the Salesforce Chatter social networking tool (in part based on the GroupSwim and DimDim acquisitions) so that its employees, customers, and partners can collaborate with real-time feeds, files, and updates. Reportedly, the company has cut down in-person meetings by 30 percent via Chatter communities. 2.     Connected Employees: How do you sell as a team? NBCUniversal uses multiple saleforce.com products starting with the original Salesforce Sales Cloud offering and Chatter where Read More
Content Raven Launches Marketing Analytics
Content Raven, a cloud-based file distribution toolkit that adds content control, security, and analytics to files, has announced the addition of Marketing

salesforce ideaexchange  Hubspot, Wordpress , and Salesforce Marketing Cloud . Content Raven’s subscription-based file distribution toolkit also integrates with popular cloud file-sharing solutions such as Box, Dropbox , and Google Drive . Read More
Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 1
TEC’s recent article on IFS’ recent success in the field service management (FSM) market by no means implies that other FSM players are not prospering. Indeed

salesforce ideaexchange  recently reported on other Salesforce Platform –based AppExchange products such as Rootstock Software ( see the post ), Vana Workforce ( see the report ) and Inforce by Infor ( see the report ).  ServiceMax Background In the late 1990s, ServiceMax’s three co-founders founded Maxplore Technologies . Maxplore was a consulting company focused on customer relationship management (CRM) and specifically field service software implementations. In the mid-2000s, one of Maxplore customers was implementing Read More
FinancialForce.com Assuring the CFO’s Trust
Last week, FinancialForce.com, the cloud applications company formed as a joint venture between UNIT4 and salesforce.com, announced the availability of trust

salesforce ideaexchange  applications. Built on the Salesforce Platform (a.k.a., Force.com ), FinancialForce.com applications inherit all the benefits of the investments made by salesforce.com in infrastructure, data management, controls, security and certifications including SysTrust, Truste, VeriSign Secured, Safe Harbor, SAS70, and ISO 27001. Offering an even higher level of assurance as a financial applications provider for publicly traded organizations, FinancialForce.com now provides customers a Service Organization Read More
Infor''s Inforce Opportunity
Infor and salesforce.com have joined

salesforce ideaexchange  connects Infor ERP with Salesforce CRM and adds new functionality to Salesforce that enables the sharing of information and business processes between Infor ERP and Salesforce CRM. TEC principal analyst P.J. Jakovljevic reviews the SMB CRM solution and outlines what the product has to offer and how it compares to other related Infor solutions. Read More
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

salesforce ideaexchange  IdeaExchange, built using the Salesforce Ideas application, allows customers to post feature requests or entirely new product concepts that they d like to see developed by salesforce.com or by a partner or developer. Other customers can comment and vote on the ideas, with the most popular ideas rising to the top. Salesforce.com product managers actively monitor the IdeaExchange, offering insight and soliciting feedback on development projects. The IdeaExchange is bringing democracy to product development Read More
Proveris Scientific Leverages salesforce.com CRM with Rootstock Cloud ERP
Proveris Scientific Corporation, a provider of solutions that streamline complex development and release testing processes of orally inhaled pharmaceutical and

salesforce ideaexchange  software built on the Salesforce Platform . The expectation for the Massachusetts-based company is to stop overbuying parts and materials and assure that it has enough in inventory to meet order demand for its nasal and aerosol testing instrumentation.   With Rootstock’s cloud manufacturing enterprise resource planning (ERP) solutions, Proveris Scientific hopes to be able to determine how many of its most popular machines can be built with the inventory on hand. The still relatively small company Read More
Inside the Age of Social Enterprise with Salesforce.com
Over the past several years, salesforce.com’s annual user conference Dreamforce has become a highly anticipated and entertaining end-of-the-year fixture for

salesforce ideaexchange  and the unveiling of Salesforce Chatter , the company’s quickly maturing social platform and collaboration cloud ( covered in my mid-2010 blog series ), the overall Dreamforce 2010 theme was cloud proliferation as well as salesforce.com’s further diversification and expansion in new frontiers ( see my blog series for more details ). Dreamforce 2011 continued with the cloud proliferation theme (with new clouds such as Data.com and Heroku for Java ), in addition to the theme of continued growth: Read More
TIBCO''s tibbr 4 and Enterprise Social Graph API
Salesforce Chatter, Jive Software, Saba People Cloud, Microsoft Yammer, etc. are getting some company. TIBCO''s tibbr is only 18 months old but already used by a

salesforce ideaexchange  Enterprise Social Graph API Salesforce Chatter, Jive Software, Saba People Cloud, Microsoft Yammer, etc. are getting some company. TIBCO''s tibbr is only 18 months old but already used by a million people in 104 countries, 56 percent of them on smartphones. Users can mark their affinities (likes), post updates, and handle files in TIBCO’s social offering. With tibbr, users can follow anything and support everything, while corporate IT departments control issues such as security, entitlements, scale, Read More
Zoho Joins the Social “Chatter”
The market for collaborative social networking software is getting ever hotly contested. Not long after Moxie Software announced its free Collaboration Spaces

salesforce ideaexchange  Jive Software, Microsoft Yammer, Salesforce Chatter, IBM Connections , and other prominent social software providers. Zoho recently  announced the launch of Zoho Pulse , its social network with which companies can establish their own private social networks to encourage communication and collaboration among the entire organization as well as select departments and users. Employees can stay on top of what’s going on within the organization through Zoho Pulse iPhone and Android mobile applications. You Read More
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

salesforce ideaexchange  my initial reaction to  Salesforce Chatter (a.k.a. Collaboration Cloud )  was tepid. To be frank, Marc Benioff, salesforce.com ’s flamboyant and engaging CEO, gave an atypically incoherent and dry keynote speech when he  introduced Chatter at the Dreamforce 2009 conference . However, a few months have passed and this period has helped salesforce.com craft a much clearer message. In addition, Chatter has reportedly been used within salesforce.com’s own organization (as the largest  beta site Read More
Vana Workforce Unveils Version 8 for the Social Workforce
Meet another cloud human capital management (HCM) alternative. Vana Workforce was founded in 2008 by a seasoned human resources (HR) expert and consultant David

salesforce ideaexchange  a key partnership with Salesforce Work.com (formerly Rypple), a social performance management platform . Vana extends the value of Work.com for a more complete HCM solution. Given that there might be some overlap with Work.com (goals and objectives, coaching and feedback, recognition and rewards), Vana can work in tandem with Work.com by turning particular capabilities off. Vana HCM can work stand-alone or plugged directly and seamlessly into a customer’s Salesforce.com environment, including a native Read More
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

salesforce ideaexchange  com Unveils Service Cloud SOS Button for Mobile In-app Support Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com Read More

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