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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » salesforce ideaexchange


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

salesforce ideaexchange  Sales Force Motivation , Salesforce Ideaexchange , Term Sales Force Automation , Salesforce com Integrates , Salesforce Mobile , Sales Assessments Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for Read More...
Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

salesforce ideaexchange  GE Capital leverages the Salesforce Chatter social networking tool (in part based on the GroupSwim and DimDim acquisitions) so that its employees, customers, and partners can collaborate with real-time feeds, files, and updates. Reportedly, the company has cut down in-person meetings by 30 percent via Chatter communities. 2.     Connected Employees: How do you sell as a team? NBCUniversal uses multiple saleforce.com products starting with the original Salesforce Sales Cloud offering and Chatter where Read More...
War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own

salesforce ideaexchange  (SFA), under the brand Salesforce SFA partner relationship management (PRM), under the brand Salesforce Partner Networks marketing automation, under the brand Salesforce Marketing customer service and support automation, under the brand Salesforce Service & Support . Salesforce.com has also had success in targeting multiple market segments, via different editions of its service (the latter three introduced during fiscal 2007): Group Edition (formerly Team Edition ), which is targeted to up to five Read More...
Is Kenandy Turning into a Manufacturing Workday?
In anticipation of the upcoming Dreamforce 2013 mega conference by salesforce.com, we recently had an intro briefing with Kenandy’s top brass. The new company’s

salesforce ideaexchange  enterprise built on the Salesforce Platform . Kenandy ERP was devised and built from the ground up to offer the following value props for customers: Start Fast —Implement new operations quickly and integrate easily to any legacy system in your IT environment . Go Far —Understand and manage your business in real time and align your global network with native collaboration. Stay Flexible —Create your own analysis and apps (without adding to the IT backlog) and let Kenandy manage the upgrades. In June Read More...
Maximizer CRM Version 11 Highlights
Maximizer probably needs no introduction, but I will do it anyway for people who are not very familiar with the customer relationship management (CRM) space. It

salesforce ideaexchange  hard to say what Salesforce will do, but Maximizer intends to maintain its relationship with Jigsaw. As for the integration with Twitter and Facebook —or any other social customer relationship management (SCRM) functionality— Maximizer has plans, but in a future version. What Can You Expect from Maximizer 12 and Beyond? Maximizer’s mobile product has been quite successful and it will continue to improve real-time data access and BlackBerry platform integration. Also, integration with other mobile Read More...
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

salesforce ideaexchange  IdeaExchange, built using the Salesforce Ideas application, allows customers to post feature requests or entirely new product concepts that they d like to see developed by salesforce.com or by a partner or developer. Other customers can comment and vote on the ideas, with the most popular ideas rising to the top. Salesforce.com product managers actively monitor the IdeaExchange, offering insight and soliciting feedback on development projects. The IdeaExchange is bringing democracy to product development Read More...
Dreamforce 2010: Of Cloud Proliferation - Part 2
Part 1 of this blog series talked about my attendance of Dreamforce 2010, salesforce.com’s annual user conference, which has over the past several years become

salesforce ideaexchange  trailblazer and unveiling of Salesforce Chatter , the company’s nascent social platform and collaboration cloud (as duly  covered by my blog series) , the overall Dreamforce 2010 theme was cloud proliferation (and salesforce.com’s further diversification). In his  blog post, Louis Columbus states that at the center of Dreamforce 2010 was the transformation of salesforce.com into an enterprise cloud platform provider , starting with endorsing open  application programming interfaces (APIs) Read More...
Del Monte Foods Deploys Kenandy ERP
Kenandy, Inc., a provider of cloud enterprise resource planning (ERP) solutions for global enterprises, recently announced that Natural Balance Pet Foods, Inc.,

salesforce ideaexchange  it is on the Salesforce Platform , and Del Monte is likely to head in the direction of   salesforce.com ’s customer relationship management (CRM) system. Read More...
Salesforce.com Acquires ExactTarget
Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add

salesforce ideaexchange  Nike). To date, the Salesforce Marketing Cloud has been thriving on its previous acquisitions—Radian6 and Buddy Media—which focus on social marketing. With the new acquisition, Salesforce will be introducing digital marketing to its marketing offering. ExactTarget''s suite of products offers the following benefits: Email marketing allows organizations of all sizes to send small or large volumes of e-mail to targeted individuals. Mobile marketing gives users the flexibility to reach customers using Read More...
Salesforce.com Offers Financial Industry Solutions
Salesforce.com announced Salesforce1 for Financial Services, with the idea to better help retail banks, wealth management companies, and insurance providers

salesforce ideaexchange  com Offers Financial Industry Solutions Salesforce.com announced Salesforce1 for Financial Services , with the idea to better help retail banks, wealth management companies, and insurance providers attract, connect with, and retain customers. The cloud platform leader expects significant demand for customer relationship management (CRM) solutions from private enterprises and governmental organizations operating in the following six global industries: financial services/insurance, healthcare/life Read More...
The Scribe Solution for Salesforce and Microsoft Dynamics GP: Bridging the Gap Between On-demand CRM and On-premise ERP
For years, organizations have had to settle for inadequate approaches to front-office to back-office integration. However, with Scribe’s component architecture,

salesforce ideaexchange  Scribe Solution for Salesforce and Microsoft Dynamics GP: Bridging the Gap Between On-demand CRM and On-premise ERP For years, organizations have had to settle for inadequate approaches to front-office to back-office integration. However, with Scribe’s component architecture, when a new version of Dynamics GP or Salesforce comes out, you can plug in a new version of the Scribe Adapter for the upgraded application, and your existing Dynamics GP to Salesforce Template will experience little or no Read More...
Waking Up to a “New Day” at Infor
Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the

salesforce ideaexchange  brings ERP data into Salesforce solutions and offers a 360-view of invoice, contacts, quotes, shipments receivables, orders, and return merchandise authorizations (RMAs). The application offers a way for salesforce.com users to view orders from Infor ERP applications, access to customer information and transactions from the Salesforce Sales Cloud and Service Cloud , connection to ION, Infor''s standard integration platform, and integration to Salesforce Chatter to make data more social. Inforce Everywhere Read More...
To ERP or Not to ERP, that Is the C-level Question
Whether your organization is looking to take the leap into an enterprise resource planning (ERP) system for the first time or seeking to add to the current ERP

salesforce ideaexchange  for you. Force.com (by Salesforce) is one provider taking a lead with this approach. On the Force.com platform, a company can subscribe to the financials component, and then choose to go with the Glovia OM or the Rootstock manufacturing component based on the company’s needs. The Challenges of “Not ERP”ing Though component-based ERP solutions have many benefits to offer companies, “to ERP” with a component ERP system does have its challenges when compared to a one-size-fits-all ERP system. These Read More...
FinancialForce.com Rolls Out FinancialForce ERP
FinancialForce.com, provider of cloud-based solutions on the Salesforce1 platform, has introduced FinancialForce ERP. FinancialForce.com’s move into providing a

salesforce ideaexchange  are tightly integrated with Salesforce CRM, and all the solutions work together in the same cloud. FinancialForce.com’s move into providing a broader set of ERP capabilities is not surprising, but the speed at which it has made the move and the approach it has taken are surprising. One might have expected FinancialForce.com to organically grow the ERP offerings with UNIT4 or perhaps partner with Rootstock or Kenandy to flesh out these offerings. With the recent acquisitions, FinancialForce.com has Read More...
InfiniteKM: Knowledge Management for Sales Channels and Contact Centers
InfiniteKM, a cloud (and on-premise)-based sales and service enablement platform, helps organizations’ sales channels and contact centers run smoothly and

salesforce ideaexchange  software tools such as Salesforce or Dynamics CRM. The sales training site is a feature that enables the sales training team to directly interface with sales representatives; each team is able to see what is relevant to it owing to the role-based nature of the system. The proposal generation feature allows sales reps to develop rich proposals. Users can select what the customer wants to buy, pick the industry they are pitching to, and, in the case of indirect channels, generate co-branded proposals. All Read More...

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