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Documents related to » salesforce ideaexchange sfa


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

salesforce ideaexchange sfa  Sales Force Motivation , Salesforce Ideaexchange , Term Sales Force Automation , Salesforce com Integrates , Salesforce Mobile , Sales Assessments Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for Read More...
Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

salesforce ideaexchange sfa  GE Capital leverages the Salesforce Chatter social networking tool (in part based on the GroupSwim and DimDim acquisitions) so that its employees, customers, and partners can collaborate with real-time feeds, files, and updates. Reportedly, the company has cut down in-person meetings by 30 percent via Chatter communities. 2.     Connected Employees: How do you sell as a team? NBCUniversal uses multiple saleforce.com products starting with the original Salesforce Sales Cloud offering and Chatter where Read More...
FinancialForce ERP—New Player in Cloud ERP Market
With recent acquisitions of Vana Workforce and Less Software announced during the Dreamforce 2013 conference, which resulted in the addition of FinancialForce

salesforce ideaexchange sfa  Automation (PSA) , and Salesforce CRM modules (see TEC’s 2012 article on the company’s early years and capabilities). Together, these standalone applications make FinancialForce ERP, a unified family of cloud solutions offering visibility from front to back office and a single user experience across the enterprise (see Figure 2). Built on the recently enhanced “mobile first” Salesforce1 platform (salesforce.com’s development partners no longer have to worry about handling different versions of Read More...
Reinventing the Business Workspace
A new, connected way of working is breaking down the old, functional silos of activity that kept workers isolated in their desktop cubicles. Rippling across the

salesforce ideaexchange sfa  and workflow. Source : Salesforce Resources Related to Reinventing the Business Workspace : Workspace (Wikipedia) Reinventing the Business Workspace Business Workspace is also known as : Business Workspace Support , Build Workspace , Business Workspace , Collaborative Workspace , Corporate Workspace , Open Workspace , Workspace , Planning Workspace , Development Workspace , Project Workspace , Project Workspaces , Small Business Workspace , Workspace Change , Workspace Control , Workspace Innovations , Read More...
Salesforce.com Updates Desk.com for SMBs
Salesforce.com recently released an upgrade to Desk.com, a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). Now Desk

salesforce ideaexchange sfa  is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view customer data such as account and sales information with filters to organize the data how they want to view it. All customer interactions, whether through email, live chat, or social media, are organized into a single inbox, so the customer can see the history of the interaction in one place.   The platform also has a built-in predictive answers function to foster self-service (without agent Read More...
Cloud ERP Wars Intensifying in Full Force(.com)
The first of week of May marked a flurry of news by up-and-coming cloud enterprise applications vendors. During salesforce.com’s Cloudforce event in Chicago

salesforce ideaexchange sfa  are added to selected Salesforce CRM objects on Force.com. Integration to Infor ERP systems will go via the Infor ION middleware. Inforce Everywhere is the first generally available (GA) joint product, with many more to follow suit soon. Coincidentally or not, Charles Phillips, Infor’s CEO, is yet another ex-Oracle executive. What Does All This Mean? Validation, For Sure My reaction to Kenandy is: welcome to the game! Building a full-featured ERP system from the ground up is incredibly time-consuming Read More...
Salesforce.com Acquires CRM Analytics Capabilities
Salesforce.com has somewhat quietly acquired RelateIQ, provider of an analytics-based cloud CRM software platform. The young startup has promoted itself as a

salesforce ideaexchange sfa  com Acquires CRM Analytics Capabilities Salesforce.com has somewhat quietly acquired RelateIQ , provider of an analytics-based cloud customer relationship management (CRM) software platform, for nearly $400 million (USD) in stock. The RelateIQ deal is salesforce.com’s largest since last year’s $2.5 billion purchase of cloud marketing automation software vendor ExactTarget.   The young startup, which reportedly recently raised $40 million at a $245 million valuation, has promoted itself as a Read More...
5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

salesforce ideaexchange sfa  SasS providers such as Salesforce.com, NetSuite and Aplicor provide security infrastructures that generally exceed the capabilities of most of their clients.   Vendor Viability Having validated the functionality of the solution and determined the preferred deployment model, it is important to ensure that the selected vendor will be around for the long term. As even the largest companies like Enron, WorldCom and Andersen collapse, size or even the reliance on public company status gives us little Read More...
Introducing Work.com
Also today at Dreamforce, Salesforce announced Work.com,

salesforce ideaexchange sfa  Also today at Dreamforce, Salesforce announced Work.com, a social performance management platform that helps companies align, motivate, and drive performance . Salesforce partners with Workday, an important player in the HCM market, to offer functionalities meant to support and motivate sales and service teams. The system facilitates the communication and instant feedback between employees that work toward achieving common goals. In addition, employee performance can be easily assessed and Read More...
Inside the Age of Social Enterprise with Salesforce.com
Over the past several years, salesforce.com’s annual user conference Dreamforce has become a highly anticipated and entertaining end-of-the-year fixture for

salesforce ideaexchange sfa  and the unveiling of Salesforce Chatter , the company’s quickly maturing social platform and collaboration cloud ( covered in my mid-2010 blog series ), the overall Dreamforce 2010 theme was cloud proliferation as well as salesforce.com’s further diversification and expansion in new frontiers ( see my blog series for more details ). Dreamforce 2011 continued with the cloud proliferation theme (with new clouds such as Data.com and Heroku for Java ), in addition to the theme of continued growth: Read More...
Metal Shark Boats Selects Rootstock’s Cloud ERP
Rootstock Software, a provider of cloud manufacturing and supply chain management (SCM) applications on the Salesforce Platform (and available on the

salesforce ideaexchange sfa  (SCM) applications on the Salesforce Platform (and available on the AppExchange by salesforce.com , a popular marketplace for business apps), recently announced that Metal Shark , a Louisiana-based supplier of aluminum-built commercial, military, and government boats, has  chosen Rootstock’s cloud ERP to help run its highly automated manufacturing processes with precise controls and planning, including 3D modeling and precision cutting. The company, founded in 2005, has quickly established itself by Read More...
Salesforce Marketing Cloud Unveiled Today
Today at Dreamforce Salesforce introduced the Marketing Cloud. The platform offers several capabilities that appear to be handy for marketers. Social listening

salesforce ideaexchange sfa  Today Today at Dreamforce Salesforce introduced the  Marketing Cloud . The platform offers several capabilities that appear to be handy for marketers. Social listening enables users to gain real-time insight into more than 400 million social sources. Social content facilitates the publishing of content on venues that are close to customers (social networks, mobile apps, or Web sites). Social engagement allows for multichannel communication with customers. Social advertising enables marketing teams to org Read More...
Why Are CRM and Analytics Intrinsically Connected?
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration

salesforce ideaexchange sfa  customer relationship management,CRM,business intelligence,analytics,data cleansing,campaign management,marketing automation,MA,market resource management,MRM,customer service and support,sales force automation,SFA Read More...
Maximizer CRM: Sales Force Automation (SFA) Competitor Analysis Report
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing

salesforce ideaexchange sfa   Read More...
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

salesforce ideaexchange sfa  my initial reaction to  Salesforce Chatter (a.k.a. Collaboration Cloud)  was tepid  when it was introduced at the Dreamforce 2009 conference . However, a few months have passed and this period has helped salesforce.com craft the much clearer cloud computing evolution message that was analyzed in Part 2 . The article then also went on to explain my change of heart and discussed Salesforce Chatter’s current state of affairs (in terms of the current number of beta users and third-party solutions). Read More...

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