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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 salesforce ideaexchange sfa

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » salesforce ideaexchange sfa

How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM


In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be hampering field salespeople’s productivity, with frequent downtime and lengthy sales cycles cutting them off from their managers. Learn how mobile CRM solutions can help speed up and improve the sales process, so your company can survive even the toughest market.

salesforce ideaexchange sfa  Sales Force Motivation , Salesforce Ideaexchange , Term Sales Force Automation , Salesforce com Integrates , Salesforce Mobile , Sales Assessments Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for Read More

Salesforce.com Wants to Help You Transition to a Customer Company


Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud software company had an amazing transition over the years—once dismissed as a fad-like niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software

salesforce ideaexchange sfa  GE Capital leverages the Salesforce Chatter social networking tool (in part based on the GroupSwim and DimDim acquisitions) so that its employees, customers, and partners can collaborate with real-time feeds, files, and updates. Reportedly, the company has cut down in-person meetings by 30 percent via Chatter communities. 2.     Connected Employees: How do you sell as a team? NBCUniversal uses multiple saleforce.com products starting with the original Salesforce Sales Cloud offering and Chatter where Read More

FinancialForce.com Rolls Out FinancialForce ERP


FinancialForce.com, provider of cloud-based solutions on the Salesforce1 platform, has introduced FinancialForce ERP. FinancialForce.com’s move into providing a broader set of ERP capabilities is not surprising, but the speed at which it has made the move and the approach it has taken is surprising.

salesforce ideaexchange sfa  are tightly integrated with Salesforce CRM, and all the solutions work together in the same cloud. FinancialForce.com’s move into providing a broader set of ERP capabilities is not surprising, but the speed at which it has made the move and the approach it has taken are surprising. One might have expected FinancialForce.com to organically grow the ERP offerings with UNIT4 or perhaps partner with Rootstock or Kenandy to flesh out these offerings. With the recent acquisitions, FinancialForce.com has Read More

Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid when it was introduced at the Dreamforce 2009 conference. However, a few months have passed and this period has helped salesforce.com craft the much clearer

salesforce ideaexchange sfa  my initial reaction to  Salesforce Chatter (a.k.a. Collaboration Cloud)  was tepid  when it was introduced at the Dreamforce 2009 conference . However, a few months have passed and this period has helped salesforce.com craft the much clearer cloud computing evolution message that was analyzed in Part 2 . The article then also went on to explain my change of heart and discussed Salesforce Chatter’s current state of affairs (in terms of the current number of beta users and third-party solutions). Read More

Infor's Inforce Opportunity


Infor and salesforce.com have joined "forces" to offer several brand new collaborative applications. The first joint product offered by Infor and salesforce.com, Inforce, connects Infor ERP with Salesforce CRM and adds new functionality to Salesforce that enables the sharing of information and business processes between Infor ERP and Salesforce CRM. TEC principal analyst P.J. Jakovljevic reviews the SMB CRM solution and outlines what the product has to offer and how it compares to other related Infor solutions.

salesforce ideaexchange sfa  connects Infor ERP with Salesforce CRM and adds new functionality to Salesforce that enables the sharing of information and business processes between Infor ERP and Salesforce CRM. TEC principal analyst P.J. Jakovljevic reviews the SMB CRM solution and outlines what the product has to offer and how it compares to other related Infor solutions. Read More

Sales Force Automation (SFA) RFI/RFP Template


Management of opportunities, sales forecasting, leads, accounts and contacts, activities, territories, contracts, quotes and proposals, partners, analytics, reporting, and more

salesforce ideaexchange sfa   Read More

Salesforce.com Releases Another Wave of BI Capabilities


Salesforce.com recently released an update to the Salesforce Wave (a.k.a., Salesforce Analytics Cloud) business intelligence (BI)/analytics cloud software platform. The release is centered on mobile capabilities and includes several tools meant to allow mobile users to quickly pull up and visualize data. The cloud CRM software leader claims that over half of the Salesforce Analytics Cloud queries come from mobile devices.

salesforce ideaexchange sfa  an update to the Salesforce Wave (a.k.a., Salesforce Analytics Cloud) business intelligence (BI)/analytics cloud software platform, which was launched at Dreamforce 2014 with much fanfare. The release is centered on mobile capabilities and includes several tools meant to allow mobile users to quickly pull up and visualize data. The cloud customer relationship management (CRM) software leader claims that over half of the Salesforce Analytics Cloud queries come from mobile devices.   One of the new tools Read More

What All Sales Organizations Need to Know: An Up-close-and-personal Discussion with Blackboard and Salesforce.com


Salesforce.com and Blackboard have joined forces to offer cloud-based sales training for their customers. And according to TEC Research Analysts, if you’re looking for a comprehensive training tool for your sales force and an intelligence-based performance measurement tool for your sales leaders, Blackboard Learn for Sales may be the product you’re looking for. Find out more in this exclusive interview with Salesforce and Blackboard execs.

salesforce ideaexchange sfa  employee social apps, and Salesforce Chatter to create a social learning environment. It makes sense that companies will want a cloud-based LMS that lets them measure the success of their employees and sales training methods. TEC: With Blackboard’s focus predominantly on the higher education sector, how do you think the partnership with Salesforce.com and the addition of Blackboard Learn for Sales will affect sales in your ProEd division? Tim (Blackboard): We expect positive returns and continued Read More

Cloud ERP Wars Intensifying in Full Force(.com)


The first of week of May marked a flurry of news by up-and-coming cloud enterprise applications vendors. During salesforce.com’s Cloudforce event in Chicago, Kenandy, Inc. announced release 2.0 of Kenandy Social ERP, the first cloud-based enterprise resource planning (ERP) system built entirely on Force.com, salesforce.com's social enterprise cloud computing platform. The new release adds

salesforce ideaexchange sfa  are added to selected Salesforce CRM objects on Force.com. Integration to Infor ERP systems will go via the Infor ION middleware. Inforce Everywhere is the first generally available (GA) joint product, with many more to follow suit soon. Coincidentally or not, Charles Phillips, Infor’s CEO, is yet another ex-Oracle executive. What Does All This Mean? Validation, For Sure My reaction to Kenandy is: welcome to the game! Building a full-featured ERP system from the ground up is incredibly time-consuming Read More

Salesforce.com Updates Desk.com for SMBs


Salesforce.com recently released an upgrade to Desk.com, a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). Now Desk.com (formerly known as Assistly), which is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view customer data such as account and sales information with filters to organize the data how they want to view it.

salesforce ideaexchange sfa  is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view customer data such as account and sales information with filters to organize the data how they want to view it. All customer interactions, whether through email, live chat, or social media, are organized into a single inbox, so the customer can see the history of the interaction in one place.   The platform also has a built-in predictive answers function to foster self-service (without agent Read More

Enhanced Social and Mobile Capabilities for Concurforce


With a projected $0.5 billion in revenues in 2012, Concur Technologies is the leading provider of integrated travel and expense (T@E) management solutions. The company helps individuals and organizations make sure that their expense reports are in tune with their budgets and accounting rules. Concur’s Web-based and mobile solution suite, Concur T@E Cloud, enables businesses to automate and

salesforce ideaexchange sfa  a one-click expense report. Salesforce Chatter integration—TripIt Pro itineraries and Concurforce notifications are automatically posted to Salesforce Chatter, increasing collaboration on business trips, agendas, and content to save time and help employees work more efficiently with their colleagues. Cash expenses such as tips or taxi fares can be quickly added to an expense report. Receipt images can easily be captured with the phone’s camera, and credit card charges are automatically included in Read More

Zendesk Introduces New Version of Zendesk for Salesforce


Zendesk has revealed new updates for its Salesforce-based product. Zendesk's goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience. Key features ensure that support and sales teams gain access to each other's data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket

salesforce ideaexchange sfa  Version of Zendesk for Salesforce Zendesk has revealed new updates for its Salesforce-based product . Zendesk''s goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience. Key features ensure that support and sales teams gain access to each other''s data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket, without having to leave Zendesk. Conversely, sales reps can view Zendesk tickets in Read More

FinancialForce Professional Services Automation (PSA)


FinancialForce Professional Services Automation (PSA) is a cloud-based services solution that leverages the power of Salesforce customer relationship management (CRM) and Force.com to manage people, customers, projects, and financials. FinancialForce PSA allows users to maintain a single view of customers, use social tools like Chatter to tap into the knowledge of the entire workforce, and leverage system-wide tools to break down silos. Businesses can administer, customize, and tailor the application themselves or through a partner.

salesforce ideaexchange sfa  leverages the power of Salesforce customer relationship management (CRM) and Force.com to manage people, customers, projects, and financials. FinancialForce PSA allows users to maintain a single view of customers, use social tools like Chatter to tap into the knowledge of the entire workforce, and leverage system-wide tools to break down silos. Businesses can administer, customize, and tailor the application themselves or through a partner. Read More

CRM: Big is Not Always the Best


Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

salesforce ideaexchange sfa  crm systems,best crm system,business crm systems,compare crm systems,crm management system,crm software system,crm system benefits,crm system comparison,crm system copy,crm system cost Read More

ERP ROI in Only 9 Months


Nucleus Research reports that NetSuite, a leading integrated Web-based business software suite, can deliver a positive return on investment (ROI) in fewer than nine months, by automating processes, boosting sales, increasing productivity, reducing or avoiding headcount, increasing data visibility, and retiring costly legacy systems. Learn how NetSuite business management software provides a positive ROI to businesses.

salesforce ideaexchange sfa  on-demand providers, such as Salesforce.com, generally only provide single applications, such as CRM or time and expense or financials reconciliation. They fail to solve the perennial IT problem of integration and are unable to offer users a single source of truth. On the other hand, with NetSuite, customer or employee data is maintained in a central database and can be shared throughout the system without requiring extensive connecting applications or middleware. This integration helps improve company Read More