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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sales force white papers

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » sales force white papers

A Stronger Field Sales Force and Better Internet Sales


Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.

sales force white papers  Stronger Field Sales Force and Better Internet Sales A Stronger Field Sales Force and Better Internet Sales If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Already running SAP CRM 5.0 to support its call centers worldwide, the company decided to take advantage of the integrated sales force automation capabilities within SAP CRM to support the sales processes. Source : SAP Resources Related to A Stronger Field Sales Force and Better Read More

The Web-Enabled Sales Process


Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed buyers delay sales contact and pre-qualify solutions via the Internet. Sales can leverage this medium by understanding the buy cycle to deliver value and begin an influential on-line relationship.

sales force white papers  the quality of the sales force by replacing non-performers with proven professionals; improving staff knowledge by conducting sales training programs; and reorganizing into specialized industry verticals. They have expanded market coverage through reseller programs; created dedicated telemarketing teams to generate more leads; and implemented customer relationship management (CRM) systems to improve relationships with prospects and customers. Yet with each initiative, the cost of sales has escalated, and Read More

These are the Times of CRM Vindication and Validation - Part 3


Part 1 of this series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM Effectiveness During Lean Times” and authored by Microsoft Dynamics CRM and Oracle CRM, respectively. The blog post made the case for forward-looking enterprises to leverage customer relationship management (CRM

sales force white papers  then be leveraged by  sales force automation (SFA)  capabilities to help ensure that sales resources are optimized. For example,  workflow  tools could be leveraged to intelligently score leads and assign them to the most qualified resource. Another way to increase sales effectiveness and consistency is to reduce the gap between an organization’s best and worst performers by instilling the practices of the top performers across the organization. Applications that contain specialized sales workflow Read More

Successful Sales and Operations Planning in Five Steps


A sales and operations planning (S&OP) meeting is a critical decision-making activity that sets the overall direction for the company. Executives discuss trade-offs between customer service, inventory investments, production capabilities, supply availability, and distribution concerns, in order to balance generating profit with satisfying operational goals. Learn the five essential steps for successful S&OP planning.

sales force white papers  Sales and Operations Planning in Five Steps Voyager Sales and Operations Planning enables you to establish a central warehouse for diverse planning data, using information from sales, production, finance, marketing, transportation and procurement. Logility synchronizes this data so your entire enterprise can work from a one number platform to save time and achieve clarity. This removes hours and days from your planning process. You can slash the planning cycle and complete multi-divisional Read More

5 Tips for Energizing Your Sales Organization and Realizing Enterprise-wide Value with On-demand CRM


Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations and make the entire sales ecosystem more efficient. But while many solutions for midsize companies can be rapidly deployed to quickly energize a sales organization, what happens after that first jolt? Discover five tips for making sure your CRM choice continues to deliver return on investment (ROI).

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Oracle Optimized Solution for JD Edwards EnterpriseOne-A Business White Paper


This paper describes the benefits of integrating Oracle's software and hardware technologies to achieve optimal results in the form of increased performance, low cost of operation, low energy consumption, and small footprint.

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Case Study: Wholesale Distribution and Sales Industry


The company is the leading producer and distributor of roast and ground coffee, in Romania. After entering the Romanian market in 1995, the company has already captured a market share of almost 50 percent. However, en route to this enviable position there were significant challenges to be overcome throughout its sales and marketing organization. Find out how a new business intelligence (BI) system helped.

sales force white papers  Study: Wholesale Distribution and Sales Industry The company is the leading producer and distributor of roast and ground coffee, in Romania. After entering the Romanian market in 1995, the company has already captured a market share of almost 50 percent. However, en route to this enviable position there were significant challenges to be overcome throughout its sales and marketing organization. Find out how a new business intelligence (BI) system helped. Read More

Enterprise Software Sales Leads


Complete our brief vendor questionnaire to find out if we currently have project opportunities that match your requirements.

sales force white papers  Software Sales Leads As a software vendor or value-added reseller (VAR), you need quality leads to keep your sales pipeline full. TEC can help. Our online software comparison tools and research libraries attract enterprise software buyers from around the globe. These companies and organizations are looking for information on solutions and vendors because they have made the decision to buy. You can acquire the information we gather on these buyers, their organizations, and their IT projects. And Read More

Consumers Shop Everywhere: Understanding Multichannel Sales


Multichannel retailers must be able to flawlessly execute a full range of services to engage, transact, and fulfill on Web placed orders. Hence, most successful multichannel retailers of today had to either build a complete set of the services in-house or outsource some or all of them.

sales force white papers  Shop Everywhere: Understanding Multichannel Sales Multichannel Customers Consumers today shop almost everywhere—in stores, at home, by mail catalogs, over the phone (soon over many mobile devices), via TV infomercials and over the Internet, and most retailers, including Wal-Mart , try to sell through as many as possible of these channels. But few can still effectively and seamlessly interact with customers across these channels. Selling accessories and installation services in-store when customers pick Read More

Skolnik Industries Extends Excellence to Sales Order Entry Automation for Sage MAS




sales force white papers  Industries Extends Excellence to Sales Order Entry Automation for Sage MAS Read More

Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology


Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some solutions.

sales force white papers  increasingly integrating sales methodology, sales force automation (SFA) technology, and customer relationship management (CRM) systems. These vendors range from The Complex Sale , with its GPS software suite, to OnTarget and Wilson Learning with their relationship with Oracle / Siebel ''s CRM suite, to Knowledge Advantage and their sales automation process. Some technologically leading-edge sales training and sales process firms, such as Select Selling (based in Dublin [Ireland]), have gone one step Read More

Teradata 2013 Partners Conference: Interview with Ed White, General Manager, Teradata Cloud Solutions


BI Analyst Jorge Garcia interviews Ed White, General Manager for Teradata Cloud Solutions, live on the show floor at the 2013 Teradata Partners Conference. Listen and find out about Teradata’s new cloud solution, how the company is rounding out its big data ecosystem with Aster and Hadoop, and how Teradata customers are managing their migration to the cloud.

sales force white papers  Teradata Cloud Solutions,data migration,big data ecosystem,Teradata Partners Conference,Ed White Read More

Case Study: UNICEF Generates More Online Sales with Webfoot


In today’s global economy, organizations must strengthen customer relationships to maximize performance. UNICEF needed customer software to support a feature-rich Web store allowing real-time flow of order data. With a new e-commerce solution, UNICEF rerouted more than 30 percent of its sales to self-service, with online orders up by an average of 50 percent. Learn more about how the Web retail system benefits UNICEF.

sales force white papers  UNICEF Generates More Online Sales with Webfoot In today’s global economy, organizations must strengthen customer relationships to maximize performance. UNICEF needed customer software to support a feature-rich Web store allowing real-time flow of order data. With a new e-commerce solution, UNICEF rerouted more than 30 percent of its sales to self-service, with online orders up by an average of 50 percent. Learn more about how the Web retail system benefits UNICEF. Read More

SAP Invited to White House to Showcase Consumer Innovation in Advancing Public Safety


The White House invited SAP to demonstrate the capabilities of Recall Plus, a product designed to "catch a recall on kids' products or food with undeclared allergens." Recently, Washington officials encouraged the development of technological products that help enhance public safety. Recall Plus makes public safety information available to the public in a timely fashion, ensuring that consumers

sales force white papers   Read More

Sales Is from Mars, Marketing Is from Venus


There is a disconnect between marketing and sales. Marketing is focused on the consumer experience while sales is all about the merchandise. Technologies, such as auto identification technologies, radio frequency identification, sensors, and voice activated technologies, may be able to narrow this gap.

sales force white papers  returns and after season sales reduce the numbers and deflate the enthusiasm). The Calm after the Storm In the aftermath of the retail storm , I begin my un-shopping —returning those impulse buys and unwanted gifts that are part of the season to be jolly. Although little is externally apparent, I find myself in another world. The shopping mall is reminiscent of the silence and desolation that follows a hurricane. The corridors echo my footsteps as I embark on my quest for understanding of retail Read More