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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 sales force white papers sfa

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » sales force white papers sfa

A Stronger Field Sales Force and Better Internet Sales


Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.

sales force white papers sfa  Stronger Field Sales Force and Better Internet Sales A Stronger Field Sales Force and Better Internet Sales If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Already running SAP CRM 5.0 to support its call centers worldwide, the company decided to take advantage of the integrated sales force automation capabilities within SAP CRM to support the sales processes. Source : SAP Resources Related to A Stronger Field Sales Force and Better Read More

Enterprise Applications Vendors Going Viral and Social: Another Take


It would not be far off the mark to say that social media, user-generated content (UGC), and online collaboration all hit the mainstream in 2009, at least in the realm of business-to-consumers (B2C) commerce. According to Forrester, 63 percent of online retailers will make social e-commerce a top priority in 2010, with The Limited brands leading the way. As consumers and

sales force white papers sfa  overload. In case of sales force automation (SFA ), so-called social customer relationship management (CRM) tools can integrate predictive analytics , company standards, best practices , and the “wisdom of the crowd (i.e., the real-world experience of fellow sales reps captured with Web 2.0 tools) to increase productivity at every stage of the sales process. What About Social (Viral) Marketing? On a recent long plane ride I read the  instant-classic book on social networks entitled Groundswell Read More

Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success


New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster service stress front-office applications, while parallel demands from internal users place greater demands on back-office systems. Before you discover that your data quality has been rendered ineffective, consider adopting enterprise information management (EIM).

sales force white papers sfa  The solution was a sales force automation (SFA) application, and it was deployed across the enterprise. When the information demands of a corporate function are implemented in such a way that benefits the business, the application is considered a success. That is, until the next EIM challenge is tackled. In this example, the assumption is that the architects and planners of the SFA application designed it to operate and integrate well within the firm’s existing infrastructure. After the firm Read More

These are the Times of CRM Vindication and Validation - Part 3


Part 1 of this series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM Effectiveness During Lean Times” and authored by Microsoft Dynamics CRM and Oracle CRM, respectively. The blog post made the case for forward-looking enterprises to leverage customer relationship management (CRM

sales force white papers sfa  then be leveraged by  sales force automation (SFA)  capabilities to help ensure that sales resources are optimized. For example,  workflow  tools could be leveraged to intelligently score leads and assign them to the most qualified resource. Another way to increase sales effectiveness and consistency is to reduce the gap between an organization’s best and worst performers by instilling the practices of the top performers across the organization. Applications that contain specialized sales workflow Read More

CRM 101


Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation

sales force white papers sfa  framework. CRM also includes sales force automation (SFA), customer service and support, and enterprise marketing management. Top Benefits of CRM CRM provides you with customer insight and a real-time information pipeline, which allows for accurate and timely forecasting. This allows you to build and focus on high-profit, sustainable customer relationships. CRM also provides your staff with customer intelligence and best practices to increase their likelihood of successful transactions. Other Read More

Material Yield System White Paper


Plastic suppliers require software systems that provide resources for multisite operations, including engineering, warehousing, and purchasing. However, most vendors solutions do not meet the specific needs of the plastics industry. IMPACT Encore solution gives plastics suppliers an encompassing solutoin that minimizes waste and streamlines process.

sales force white papers sfa   Read More

iPayment Selects CallidusCloud's Commissions and Sales Enablement


iPayment, Inc., a provider of the merchant services business (credit and debit card payment processing services), has selected CallidusCloud's Commissions and Sales Enablement solutions to transform sales performance within its sales partner channels in North America. Callidus Software Inc., doing business as CallidusCloud, is a provider of sales and marketing effectiveness software.

sales force white papers sfa  Selects CallidusCloud''s Commissions and Sales Enablement iPayment, Inc. , a provider of the merchant services business (credit and debit card payment processing services), has selected CallidusCloud ''s Commissions and Sales Enablement solutions to transform sales performance within its sales partner channels in North America. Callidus Software Inc. , doing business as CallidusCloud, is a provider of sales and marketing effectiveness software.   More than 2,000 renowned organizations, across all Read More

Sales and Operations Planning Part Three: Game Plan Guidelines


Effective game plans lead to improved firm performance and bottom line results. Metrics include reductions in stock-outs, delivery lead-time, missed shipments, partial shipments, expediting efforts, and improvements in customer service. This is an excerpt from the book Managing Your Supply Chain Using Microsoft Navision.

sales force white papers sfa  Three: Game Plan Guidelines Sales and Operations Planning Part Three: Game Plan Guidelines Featured Author - Dr. Scott Hamilton - December 13, 2003 Guidelines Concerning S&OP Game Plans Effective game plans lead to improved firm performance and bottom line results. Metrics include reductions in stock-outs, delivery lead-time, missed shipments, partial shipments, expediting efforts, and improvements in customer service. The lack of effective game plans is typically cited as a leading cause of poor system Read More

SAP Invited to White House to Showcase Consumer Innovation in Advancing Public Safety


The White House invited SAP to demonstrate the capabilities of Recall Plus, a product designed to "catch a recall on kids' products or food with undeclared allergens." Recently, Washington officials encouraged the development of technological products that help enhance public safety. Recall Plus makes public safety information available to the public in a timely fashion, ensuring that consumers

sales force white papers sfa   Read More

Accenture Becoming a PLM Consulting Force


Accenture, a global management consulting and technology services and outsourcing company, has announced plans to acquire PCO Innovation, an international consulting and systems integration group that specializes in product lifecycle management (PLM) and computer-aided design (CAD) software technologies. PCO Innovation counts more than 600 consultants and experts within its ranks serving 150

sales force white papers sfa  Becoming a PLM Consulting Force Accenture , a global management consulting and technology services and outsourcing company, has announced plans to acquire PCO Innovation , an international consulting and systems integration group that specializes in product lifecycle management (PLM) and computer-aided design (CAD) software technologies. PCO Innovation counts more than 600 consultants and experts within its ranks serving 150 clients in 30 countries in a wide range of industries. The company Read More

Sales Benchmark Index


Sales Benchmark Index (SBI) is a sales and marketing consultancy focusing on business-to-business (B2B) companies. SBI’s specialties include lead generation, channel management, and sales strategy.

sales force white papers sfa  Benchmark Index Sales Benchmark Index (SBI) is a sales and marketing consultancy focusing on business-to-business (B2B) companies. SBI’s specialties include lead generation, channel management, and sales strategy. Read More

Salesforce.com Presents Sales Performance Accelerator


Sales Performance Accelerator is a new solution from Salesforce.com, resulting from the integration between Sales Cloud, Data.com, and Work.com. Salesforce.com customers have been using the three products at the same time previous to this, but the Sales Performance Accelerator provides a tighter integration between the three. In addition, the newly proposed package appears as an actual support

sales force white papers sfa  com Presents Sales Performance Accelerator Sales Performance Accelerator is a new solution from Salesforce.com, resulting from the integration between Sales Cloud, Data.com, and Work.com. Salesforce.com customers have been using the three products at the same time previous to this, but the Sales Performance Accelerator provides a tighter integration between the three. In addition, the newly proposed package appears as an actual support within the ongoing ''how to meet and exceed sales targets'' Read More

Varicent Sales Performance Management


Varicent SPM aligns sales performance with strategic objectives through pay-for-performance. It encompasses territory management, quota planning, incentive compensation management, and performance analytics. SPM spans across sales, employees, managers, and channels. Varicent SPM delivers technology that automates the assignment of territories, the collection and approval of quotas, and the administration and calculation of incentive compensation plans. It also examines sales performance and evaluates the effectiveness of incentive programs.  

sales force white papers sfa  Sales Performance Management Varicent SPM aligns sales performance with strategic objectives through pay-for-performance. It encompasses territory management, quota planning, incentive compensation management, and performance analytics. SPM spans across sales, employees, managers, and channels. Varicent SPM delivers technology that automates the assignment of territories, the collection and approval of quotas, and the administration and calculation of incentive compensation plans. It also examines Read More

Proof Positive: Increasing Your Online Sales and Transactions


In Proof Positive: Increasing Your Online Sales and Transactions, you'll learn about the highest level of Web security: extended validation SSL.

sales force white papers sfa  Positive: Increasing Your Online Sales and Transactions Seventy-five percent of Internet users are concerned about identity theft. If people don''t trust your Web site, they won''t leave behind personal data—and certainly not their payment information. This means lost customers, sales, and registrations for your business. But there is a way to show customers your site is safe to do business with. In Proof Positive: Increasing Your Online Sales and Transactions , you''ll learn about the highest level of Read More